Ray v. State of Delaware Human Relations Commission

CourtSuperior Court of Delaware
DecidedNovember 22, 2021
DocketN20A-09-001-VLM
StatusPublished

This text of Ray v. State of Delaware Human Relations Commission (Ray v. State of Delaware Human Relations Commission) is published on Counsel Stack Legal Research, covering Superior Court of Delaware primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Ray v. State of Delaware Human Relations Commission, (Del. Ct. App. 2021).

Opinion

IN THE SUPERIOR COURT OF THE STATE OF DELAWARE

BRIAN RAY AND MICHELLE ) RAY, ) On behalf of M.R. ) Appellant, ) ) C.A. No.: N20A-09-001-VLM v. ) ) STATE OF DELAWARE HUMAN ) RELATIONS COMMISSION, and ) DELAWARE DEPARTMENT OF ) STATE, DIVISION OF HUMAN ) RELATIONS, and MEDEXPRESS ) URGENT CARE, INC. )

Appellees.

MEMORANDUM OPINION

Submitted: November 4, 2021 Decided: November 22, 2021 Upon Consideration of Appellant’s Appeal from Decision of State Human Relations Commission, REVERSED and REMANDED. Anthony M. Sierzega, Esquire, Community Legal Aid Society, Wilmington, Delaware. Attorney for Appellants.

David C. Mulveny, Esquire, and Kemba S. Lydia-Moore, Esquire, Deputy Attorneys General, Delaware Department of Justice, Wilmington, Delaware. Attorneys for Appellees State of Delaware.

Maria R. Granaudo Gesty, Esquire, Wilmington, Delaware. Attorney for Appellee Medexpress Urgent Care, Inc.

MEDINILLA, J. 1 I. INTRODUCTION

Appellant (“M.R.”) sought to participate in the 2019 Special Olympics. As is

required of all athletes, he needed to pass a sports physical examination and went to

a local medical center that offered this medical service. The medical center

determined that due to his difficulty verbalizing oral responses during the vision

portion of the physical exam, he failed the vision test. The center elected not to

administer the remaining tests and M.R. did not pass the sports physical exam.

After an allegedly upsetting comment was also made to him and his family

about his diagnosis of Down Syndrome, the young athlete asked for an opportunity

to be heard by the Delaware Human Relations Commission (the “Commission”) on

whether a discriminatory practice had been committed under the Delaware Equal

Accommodations Law (“DEAL”). His Complaint was dismissed after the

Commission determined that a place of public accommodation is not required to

make reasonable accommodations based on disability under 6 Del. C. § 4504(a).

He filed this appeal. For the reasons set forth below, upon consideration of the

submissions of the parties and the record in this case, the Commission’s decision is

REVERSED and REMANDED.

2 II. FACTUAL AND PROCEDURAL BACKGROUND

On February 15, 2019, then fifteen-year-old M.R. went to the MedExpress on

Concord Pike in Wilmington with his mother and sister to undergo a required

physical examination in order to participate in the 2019 Special Olympics.1 After

MedExpress took payment for the service,2 a nurse practitioner employed by

MedExpress began to conduct the vision portion of the physical exam.

M.R. is diagnosed with Down Syndrome and apraxia of speech.3 This latter

speech disorder made it difficult for him to verbalize his responses during the visual

examination and the employee did not complete the test.4 A physician entered the

examination room thereafter and informed M.R. and his family that M.R. could not

pass the physical examination because he failed the vision test.5 This news was

followed by an allegedly upsetting comment from the physician that M.R. “had

Down Syndrome” and the rest of the physical examination was not completed.6 At

1 Equal Accommodations Complaint Attachment 6a [hereinafter Complaint]. 2 See id. (noting receipt of a refund when leaving MedExpress). 3 “Apraxia of speech (AOS)—also known as acquired apraxia of speech, verbal apraxia, or childhood apraxia of speech (CAS) when diagnosed in children—is a speech sound disorder. Someone with AOS has trouble saying what he or she wants to say correctly and consistently. AOS is a neurological disorder that affects the brain pathways involved in planning the sequence of movements involved in producing speech. The brain knows what it wants to say, but cannot properly plan and sequence the required speech sound movements.” Apraxia of Speech, NATIONAL INSTITUTE ON DEAFNESS AND OTHER COMMUNICATION DISORDERS (Oct. 31, 2017), https://www.nidcd.nih.gov/health/apraxia-speech. 4 Complaint. 5 Id. 6 Id. 3 his mother’s request, M.R. received a refund.7 Following the appointment, his

father, Brian Ray, contacted MedExpress’s corporate office to understand the

grievance procedure. It is alleged he was told by a MedExpress employee, “[C]ome

on, we both know that they should not have done that.”8

On May 16, 2019, with the assistance of counsel and acting on his behalf,

Guardians Brian and Michelle Ray (the “Rays”) filed his Complaint with the State

of Delaware Human Relations Commission (the “Commission”). Specifically, they

filed their claims with the Division of Human Relations (the “Division”) against

MedExpress alleging violations of the Delaware Equal Accommodations Law

(“DEAL”) under 6 Del. C. § 4500 et seq.9 The Rays alleged that MedExpress denied

M.R. access to a public accommodation on the basis of his mental disability, namely

that he was not given a reasonable accommodation in the form of communication

assistance during the visual examination.10 A second claim included that “[w]hile

discussing the failed examination” a MedExpress employee made an upsetting

comment that M.R. “had Down Syndrome.”11

7 Id. 8 Id. 9 Appellant’s Opening Brief, D.I. 9, at 1 [hereinafter Opening Brief]. 10 See Complaint. 11 Id. 4 On August 23, 2019, the Director of the Division made a recommendation to

the Commission that the Complaint be dismissed for failure to state a claim (the

“Application”) because it did not allege facts that stated a violation of the law.12 A

Response to the Application was filed by the Rays requesting that the Chairperson

of the Commission (the “Chairperson”) deny the Application.13

On February 24, 2020, the Chairperson ruled on behalf of the Commission.14

She found against M.R. in a vague one-line “Final Order of Dismissal” that

dismissed the Complaint because it “fails to state a claim upon which relief is

available . . . because the complaint does not state a claim for which relief is

available.”15 The Rays filed a timely Request for Reconsideration of the Final

Order.16

On July 16, 2020, the Chairperson again—acting on behalf of the

Commission—issued an Order of Dismissal Following Request for Reconsideration

(the “Commission’s Order”) and again determined that M.R.’s Complaint failed to

state a claim upon which relief is available. This time, the Complaint was dismissed

12 See Application for Dismissal of the Complaint. 13 See Response to Application for Dismissal of the Complaint, at 1. 14 The Commission Chairperson may consider an application for dismissal in lieu of a panel. See 1 Del. Admin. C. § 601-5.1.5.8. 15 Order of Dismissal. 16 See Request for Reconsideration of the Final Order of Dismissal. 5 with a ruling that DEAL requires “a ‘reasonable accommodation’ may be made . . .

based on gender identity only.”17

On September 11, 2020, the Rays filed this appeal.18 Appellees, the

Commission and the Division (collectively the “State”) filed their Response on June

21, 2021. MedExpress joined the State’s filing on June 24, 2021. The matter was

assigned to this Court on August 23rd and the Court requested oral arguments, which

were heard on November 4, 2021. Upon consideration of the pleadings, the matter

is ripe for decision.

III. STANDARD OF REVIEW

On an appeal from the Commission, this Court must determine whether the

Commission’s decision is supported by substantial evidence and the conclusions are

free from legal error.19 Questions of law are reviewed de novo.20 Where the

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Ray v. State of Delaware Human Relations Commission, Counsel Stack Legal Research, https://law.counselstack.com/opinion/ray-v-state-of-delaware-human-relations-commission-delsuperct-2021.