Rattler v. MH Sub I, LLC

District Court, N.D. California·Decided June 12, 2020·No. 3:20-cv-02444·Unknown

Opinion

KIM RATTLER, Case No. 20-cv-02444-EMC

Plaintiff, ORDER DENYING DEFENDANTS’ v. MOTION TO STRIKE OR DISMISS CLASS ALLEGATIONS MH SUB I, LLC, et al., Docket No. 7 Defendants.

Kim Rattler (“Plaintiff” or “Ms. Rattler”) has filed a putative class action against MH Sub I, LLC1 and Demandforce, Inc. (collectively “Defendants”), alleging violations of the Fair Credit Reporting Act (“FCRA”), 15 U.S.C. § 1681 et seq. In particular, she alleges that Defendants provide FCRA disclosure notices that are not “clear and conspicuous,” as required by law. Defendants have filed a motion to dismiss or strike a portion of Plaintiff’s class allegations based on FCRA’s statute of limitations. A. Factual Background Plaintiff alleges as follows. Plaintiff was an employee of “Defendant” in the state of California. See Complaint ¶ 6, 21, Docket No. 1. Although Plaintiff does not specify which Defendant was her employer, Defendants’ motion states that “Plaintiff applied for a Customer Services Manager position with Demandforce on November 12, 2018, and, as part of Demandforce’s application process, authorized Demandforce to run a pre-employment background check as part of the hiring process.” See Docket No. 7 (“Mot.”) at 3. Plaintiff alleges that Defendants “routinely acquire consumer reports to conduct background checks on Plaintiff and other prospective, current and former employees and use information from consumer reports in connection with their hiring process without providing proper disclosures and obtaining proper authorization in compliance with the law.” Complaint ¶ 2. More specifically, Plaintiff alleges that when she applied for employment, she was provided with “a disclosure and authorization form” permitting Defendants to conduct a background check. Id. ¶ 21. However, “[t]he disclosures provided by Defendants contained extraneous and superfluous language that does not consist solely of the disclosure as required by the FCRA and/or is not clear and conspicuous.” Id. ¶ 22. In particular, Plaintiff alleges that the disclosure contained several sections not relevant to the rights of California applicants (of which Plaintiff was one); it included sections entitled “State of Washington applicants and employees only,” “Massachusetts and New Jersey applicants, employees, and residents only,” and “New York applicants, employees, and residents only.” Id. ¶ 23. Plaintiff contends that because these sections “have no bearing on the rights of California applicants,” the inclusion of such information makes the disclosures unclear and therefore noncompliant with FCRA. Id. Plaintiff further contends that the disclosure is not “clear and conspicuous” because “(1) the disclosure is not in all capital letters; (2) the disclosure is not in boldface to set off the required disclosure; (3) the disclosure includes multi-state information that is not a permissible element in an FCRA disclosure and reduces clarity as to what rights each applicant or employee possesses; and, (4) the disclosure provisions are set out in a dense, small font that reduces clarity.” Id. ¶ 24. Plaintiff alleges that Defendants’ conduct is willful. Id. ¶ 35.2 In support of that allegation, Plaintiff contends that (1) “Defendants are large entities with access to legal advice,” and (2) they “required a purported authorization to perform credit and background checks in the process of employing the class members,” which suggest “awareness of and willful failure to follow the governing laws concerning such authorizations.” Id. B. Fair Credit Reporting Act The section of the Fair Credit Reporting Act pursuant to which Plaintiff brings this lawsuit reads as follows:

Except as provided in subparagraph (B) [pertaining to consumer who apply for employment “by mail, telephone, computer, or other similar means”], a person may not procure a consumer report, or cause a consumer report to be procured, for employment purposes with respect to any consumer, unless--

(i) a clear and conspicuous disclosure has been made in writing to the consumer at any time before the report is procured or caused to be procured, in a document that consists solely of the disclosure, that a consumer report may be obtained for employment purposes; and

(ii) the consumer has authorized in writing (which authorization may be made on the document referred to in clause (i)) the procurement of the report by that person. 15 U.S.C. § 1681b(b)(2)(A). C. Procedural Background On March 9, 2020, Ms. Rattler filed this putative class action against Defendants in California Superior Court in the County of Alameda. See Notice of Removal, Docket No. 1. The Complaint defines the class as

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