Quality Custom Distribution Services LLC v. International Brotherhood of Teamsters, Local 710

131 F.4th 597
Court of Appeals for the Seventh Circuit·Decided March 13, 2025·No. 24-1648·Published

Opinion

In the

United States Court of Appeals For the Seventh Circuit

No. 24-1648 QUALITY CUSTOM DISTRIBUTION SERVICES LLC, Plaintiff-Appellant,

v.

INTERNATIONAL BROTHERHOOD OF TEAMSTERS, LOCAL 710, Defendant-Appellee.

Appeal from the United States District Court for the Northern District of Illinois, Eastern Division. No. 1:21-cv-01534 — Nancy L. Maldonado, Judge.

ARGUED FEBRUARY 10, 2025 — DECIDED MARCH 13, 2025

Before EASTERBROOK, ROVNER, and LEE, Circuit Judges. EASTERBROOK, Circuit Judge. A collective bargaining agreement between the Teamsters Union and Quality Custom Distribution , governing the work of employees who provide supplies to Starbucks, provides that workers in the top 80% of the seniority list are guaranteed at least 40 paid hours per week. During the early months of the COVID-19 pandemic (declared in March 2020) many Starbucks stores in or near Chicago closed or greatly reduced their hours. During these 2 No. 24-1648

months the most senior employees averaged only 30 hours a week, and the Union demanded that the employer make good the 40-hour minimum. It refused, pointing to an exception to the promised floor for Acts of God.

The dispute went to an arbitrator, who ruled in the Union ’s favor. The arbitrator thought that Acts of God may include epidemics but added that “the human element has been a major contributing factor” to the lost work. The Governor of Illinois issued orders closing some food businesses and allowing others to operate only for carry-out orders, plus open-air sit-down service. The Governor’s orders were not themselves Acts of God, the arbitrator decided. It was the governmental response, and not the disease on its own, that led to the reduction in work—and the act-of-God proviso does not cover regulations and executive orders, as the arbitrator understood the language.

In this suit under federal labor-relations law the employer asked the district court to nullify the arbitrator’s decision. The judge declined. 722 F. Supp. 3d 817 (N.D. Ill. 2024). The employer now asks us for the same relief. We decline too.

The reason is simple. Parties who choose arbitration elect to have an arbitrator, rather than a judge, resolve disagreements about the meaning of contractual words. As long as the arbitrator interprets the contract—rather than pursuing what the Supreme Court has called “his own brand of industrial justice”, United Steelworkers v. Enterprise Wheel & Car Corp., 363 U.S. 593, 597 (1960)—the award must stand. There can be no doubt that this arbitrator interpreted this contract. The phrase “Act of God” is in the contract. The omission of a contractual definition necessitated interpretation. The arbitrator concluded that an “Act of God” is a harmful event in the natural

No. 24-1648 3

world, such as a flood or tornado, rather than an effect of statutes , regulations, and executive orders.

If the employer had contended that workers’ hours would have fallen below 40 during 2020 even if the Governor had not issued any orders, that would have posed a difficult question for the arbitrator. A novel virus may qualify as an “Act of God,” at least until the medical profession figures out how to respond. Even five years later people do not agree on how the pandemic would have affected businesses and the populace at large had government not intervened. Some nations, such as Iceland and Sweden, regulated lightly, and the hospitality business there remained open. Other nations, such as China, New Zealand, and the United Kingdom, issued sweeping stay-at-home orders that shujered restaurants and cafes. Illinois chose an intermediate stance, disallowing indoor dining while permijing open-air dining and takeouts. The state’s regulatory regime followed not simply from the existence of a novel virus but also from independent decisions, made in light of medical capacity and other considerations. COVID-19 kicked off the chain of causation but was not the sole factor in the employees’ loss of work.

Instead of contending that the virus plus people’s individual responses would have cut workers’ hours, the employer elected to base its argument on the effect of the Governor’s orders. At oral argument, counsel for the employer told us that, in his view, anything beyond an employer’s control is an “Act of God.” That is hardly a common understanding: it would make every Act of Congress an Act of God, considerably elevating the legislature’s stature.

You do not need to be a student of Ludwig Wijgenstein to know that the meaning of language lies in how an audience 4 No. 24-1648

understands words. See Saul A. Kripke, WiAgenstein on Rules and Private Language (1982). Language is a social endeavor. A phrase such as “Act of God” in a collective bargaining agreement speaks to multiple audiences, including employers, unions , and arbitrators. Quality Custom Distribution has offered one lawyer’s understanding (anything beyond an employer’s control) but has not tried to show that this is a normal understanding , let alone that it is the only understanding that addressees of these words hold. It has not contended that the context of that phrase in this agreement supplies a special meaning. It has not examined dictionaries or a linguistic corpus . It has relied entirely on counsel’s own understanding, which differs from the arbitrator’s.

Year after year, in case after case, litigants insist that an arbitrator erred in adopting one view rather than another from the panoply of possible interpretations. Year after year, in case after case, we reject that assertion and hold that the choice belongs to the arbitrator. Courts do not ask whether arbitrators interpreted the contractual language correctly; it is enough that they tried to implement the parties’ bargain. We put it this way in one opinion that has been quoted frequently:

As we have said too many times to want to repeat again, the question for decision by a federal court asked to set aside an arbitration award … is not whether the arbitrator or arbitrators erred in interpreting the contract; it is not whether they clearly erred in interpreting the contract; it is not whether they grossly erred in interpreting the contract; it is whether they interpreted the contract. If they did, their interpretation is conclusive. By making a contract with an arbitration clause the parties agree to be bound by the arbitrators ’ interpretation of the contract. A party can complain if the arbitrators don’t interpret the contract—that is, if they disregard the contract and implement their own notions of what is reasonable or fair. A party can complain if the arbitrators’ decision is

No. 24-1648 5

infected by fraud or other corruption, or if it orders an illegal act. But a party will not be heard to complain merely because the arbitrators ’ interpretation is a misinterpretation. Granted, the grosser the apparent misinterpretation, the likelier it is that the arbitrators weren’t interpreting the contract at all. But once the court is satisfied that they were interpreting the contract, judicial review is at an end, provided there is no fraud or corruption and the arbitrators haven’t ordered anyone to do an illegal act.

Hill v. Norfolk & Western Ry., 814 F.2d 1192, 1194–95 (7th Cir. 1987) (citations omijed). The Supreme Court has said the same thing. See, e.g., Major League Baseball Players Association v. Garvey, 532 U.S. 504, 509–10 (2001); Oxford Health Plans LLC v. SuAer, 569 U.S. 564, 571–73 (2013). See also, e.g., American Zurich Insurance Co. v. Sun Holdings, Inc., 103 F.4th 475 (7th Cir. 2024).

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Quality Custom Distribution Services LLC v. International Brotherhood of Teamsters, Local 710, 131 F.4th 597 (7th Cir. 2025).

131 F.4th 597 (Quality Custom Distribution Services LLC v. International Brotherhood of Teamsters, Local 710) — published by Counsel Stack Legal Research, free access to 12M+ legal documents.

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