Qato, E. v. Xoxe, P.

Superior Court of Pennsylvania·Decided March 4, 2022·No. 2128 EDA 2020·Unpublished

Opinion

NON-PRECEDENTIAL DECISION - SEE SUPERIOR COURT I.O.P. 65.37

ERALDO QATO, INDIVIDUALLY AND : IN THE SUPERIOR COURT OF DERIVATIVELY ON BEHALF OF : PENNSYLVANIA AMERICA’S HOME CARE, INC. :

:

:

v. :

:

:

PETRAQ XOXE, IMELDA XOXE, AND : ALB CARE, INC. :

:

:

APPEAL OF: PETRAQ XOXE : No. 2128 EDA 2020

Appeal from the Judgment Entered October 28, 2020 In the Court of Common Pleas of Bucks County Civil Division at No(s):

No. 2017-02741

ERALDO QATO, INDIVIDUALLY AND : IN THE SUPERIOR COURT OF DERIVATIVELY ON BEHALF OF : PENNSYLVANIA AMERICA’S HOME CARE, INC. :

:

Appellant :

:

:

v. :

:

:

PETRAQ XOXE, IMELDA XOXE, AND : ALB CARE, INC. : No. 2161 EDA 2020

Appeal from the Judgment Entered October 28, 2020 In the Court of Common Pleas of Bucks County Civil Division at No(s):

No. 2017-02741

BEFORE: BOWES, J., STABILE, J., and McCAFFERY, J. MEMORANDUM BY BOWES, J.: FILED MARCH 4, 2022 Eraldo Qato (“Qato”), individually and derivatively on behalf of America’s Home Care, Inc. (“AHC”), and Petraq Xoxe (“Xoxe”), have cross-

appealed from the judgment entered against Xoxe and in favor of AHC following a non-jury trial. Upon review, we vacate the judgment, affirm in part and reverse in part the parties’ motions for post-trial relief, and remand for further proceedings consistent with this memorandum.

Qato and Xoxe are entrepreneurs whose families knew each other in Albania. When Qato moved to Pennsylvania, he obtained employment as a care manager with Philadelphia Corporation for Aging. Xoxe at the time was living in New Jersey and working in the medical field as a cardiovascular technician. The men from time to time discussed opening a business, brainstorming ideas ranging from importation of stone from Albania to adult day care to opening a restaurant. In 2013, when the two men encountered each other after not having spoken in a while, Qato suggested to Xoxe that there was a business opportunity in the home care field1 catering to the Albanian- and Greek-speaking communities. See N.T. Trial, 8/28/19, at 26- 30.

Qato and Xoxe settled on a plan to incorporate AHC and run it as equal partners. As Qato did not have funds for the initial capital investment, Xoxe covered that $50,000 himself, with the understanding that he would be repaid

1 Home care service companies employ direct care workers to provide services such as dressing, grooming, bathing, medication management, and food preparation for seniors and disabled adults, who are the clients. See N.T. Trial, 8/28/19, at 38-39. Often, the direct care worker is a family member of the client. The company pays the direct care worker, then receives reimbursement for the client through Medicaid. Id.

once AHC became profitable. While continuing in his other employment, Qato worked with Xoxe to obtain the necessary license for AHC. Once AHC was licensed and operating, Xoxe, AHC’s only director and officer, solicited business and handled administrative work. Qato, still working at his other full-time job, assisted with the paperwork and did his part to spread word about AHC in the community. Id. at 31-36.

As AHC began to grow, Xoxe encouraged Qato to quit his other job and work full time at AHC, which Qato did in October 2014. Through the efforts of both men, AHC expanded from approximately forty clients and gross sales of near $1.6 million in 2015 to $2.7 million with more than double the clients in 2016. Both Xoxe and Qato earned six-figure salaries, and AHC employed Qato’s sister Pema to manage the office and answer calls and emails. AHC had achieved sufficient profitability by mid-2016 that AHC reimbursed Xoxe his $50,000 investment. Also at that time, the company changed from a non- stock to a stock corporation, and Xoxe transferred 50% of the shares to Qato, who took on additional responsibilities such as becoming the administrator of AHC. The company continued to prosper, with revenue of $3.35 million in 2017, and profits distributed to the shareholders on top of their increased salaries as employees of AHC. Id. at 37-55; N.T. Trial, 8/29/19, at 46.

Meanwhile, Qato and Xoxe’s relationship deteriorated in the summer of 2016, after Xoxe went on a two-month vacation with his family, leaving Qato and Pema alone to prepare for a state compliance audit. When Xoxe returned,

he no longer engaged in conversation with Qato, speaking only to Pema. Xoxe ceased bringing in new clients or otherwise putting effort into the business. Xoxe then fired Pema without consulting with Qato. Then, a few weeks later, thirty-three of AHC’s 100 clients abruptly left without warning. N.T. Trial 8/28/19, at 56-70, 149. There had been no prior complaints from these customers. Their caregivers, most of whom were family members, afterwards expressed confusion, as they were unaware that they were switching agencies and thought that paperwork which they had signed related only to AHC opening a new office. Id. at 70, 157.

It turned out that Xoxe’s wife, Imelda (“Imelda”), who had briefly worked for AHC, was displeased with her husband’s plan to make Qato a full partner of the company. Since she did not wish for her family to have to share profits with Qato, she decided to form her own business and recruit AHC’s clients. See N.T. Trial 8/29/19, at 68-69. With Xoxe’s full knowledge, Imelda incorporated her own business, ALB Care, Inc. (“ALB”), in March of 2016, and began the process of obtaining a license for it to provide home care services. Imelda initially listed AHC’s address as that for ALB, and Xoxe informed caregivers that AHC was opening a new office at the location which ultimately became ALB’s office. N.T. Trial 8/28/19, at 154, 201. Imelda used $175,000 of the assets which she and Xoxe held jointly, with Xoxe’s knowledge and consent, to capitalize ALB. Id. at 205-06; N.T. Trial 8/29/19, at 51, 88. Xoxe provided business advice to Imelda, and assisted their daughter, who at the

time was an employee of AHC, in obtaining the necessary certification for ALB to operate. Id. at 218; N.T. Trial, 8/29/19, at 12. When ALB became authorized to do business, Imelda and her daughter immediately completed the paperwork to transfer thirty-three of AHC’s clients and caregivers to ALB. N.T. Trial, 8/29/19, at 68-69. Xoxe acknowledged that he was aware that Imelda’s plan for ALB was to target even more of AHC’s customers, and the only thing that stopped her was Qato’s initiation of this lawsuit and the trial court’s issuance of a preliminary injunction. See N.T. Trial, 8/28/19, at 209, 216-17.

Despite this foreknowledge of the threat that ALB posed, and Imelda’s specific intent to target and transfer AHC clients, Xoxe never told Qato of the existence of ALB or Imelda’s plans, or himself took any actions as a director of AHC to retain its clients. Id. at 205-14. Xoxe said nothing to Qato because, as he saw it, Qato “didn’t pay a penny for that 50 percent of profits.” Id. at 205.

In April 2017, Qato initiated this action on behalf of AHC against Xoxe, Imelda, and ALB. As indicated above, Qato succeeded in obtaining a preliminary injunction against Imelda’s further solicitation of AHC’s clients. AHC stated claims of breach of fiduciary duty against Xoxe, aiding and abetting the breach by Imelda and ALB, and civil conspiracy against Xoxe and Imelda. Xoxe filed counterclaims for breach of fiduciary duty, unjust enrichment, and corporate dissolution.

In August 2019, the trial court held a bench trial during which it received evidence of the above facts, as well as evidence that AHC sustained damages totaling $1,333,505.00 as the result of ALB’s poaching of clients. After entertaining further written submissions, on June 22, 2020, the trial court filed a verdict indicating that: (1) it found in favor of the plaintiffs and against Xoxe in the amount of $566,752.50, which was half of the damages claimed by the plaintiffs, to be paid directly to AHC; and (2) Xoxe was to be removed as a director, but not as an officer, of AHC.2 See Order, 6/22/20.

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