Cite as 2023 Ark. App. 121 ARKANSAS COURT OF APPEALS DIVISION I No. CV-22-121
PROGRESSIVE ELDERCARE SERVICES-COLUMBIA, INC., D/B/A Opinion Delivered March 1, 2023 THE GREEN HOUSE COTTAGES OF WENTWORTH PLACE; APPEAL FROM THE COLUMBIA WENTWORTH, LLC, D/B/A THE COUNTY CIRCUIT COURT GREEN HOUSE COTTAGES OF [NO. 14CV-19-282] WENTWORTH PLACE; T. MARQUEL (KELLY) PARK, ADMINISTRATOR OF HONORABLE SPENCER G. SINGLETON, THE GREEN HOUSE COTTAGES OF JUDGE WENTWORTH PLACE; JOHN DOE I; JOHN DOE II; JOHN DOE III; JOHN DOE IV; AND JOHN DOE V AFFIRMED APPELLANTS
V.
PATRICIA GRIFFIN, AS SPECIAL ADMINISTRATOR OF THE ESTATE OF DOSSIE LEE WILLIAMS, DECEASED, AND ON BEHALF OF THE WRONGFUL DEATH BENEFICIARIES OF DOSSIE LEE WILLIAMS, DECEASED APPELLEE
KENNETH S. HIXSON, Judge
Appellants Progressive Eldercare Services-Columbia, Inc., d/b/a The Green House
Cottages of Wentworth Place and numerous other associated parties (collectively
“Progressive”) bring this interlocutory appeal from an order denying their motion to compel arbitration of a complaint filed by appellee Patricia Griffin, as special administrator of the
estate of Dossie Lee Williams, deceased, and on behalf of the wrongful-death beneficiaries
of Dossie Lee Williams, deceased. Progressive argues that the trial court erred in refusing to
enforce a valid arbitration agreement. For the following reasons, we affirm the trial court’s
order denying Progressive’s motion to compel arbitration.
On September 26, 2016, Dossie Lee Williams was admitted to The Green House
Cottages of Wentworth Place for medical, nursing, and personal care. Dossie Lee Williams
did not sign any of the admission documents; instead, her daughter Pamela Green 1 signed
the documents necessary for Dossie’s admission. Among the documents signed by Pamela
was an admission agreement, which stated:
The undersigned resident or resident’s representative (collectively, the “Resident”) hereby requests admission of /s/ Dossie Williams [Name of Resident] to Green House Cottages of Wentworth Place (The “Nursing Facility” or “Facility”) for medical, nursing, and personal care. The Nursing Facility and the Resident agree to the following terms for the Resident’s care.
The admission agreement required Dossie to appoint a family member to act as the
“Responsible Party” in admission, care and treatment, and discharge decisions. Pamela was
listed as the responsible party. The admission agreement also asked two questions: “Do you
have a power of attorney?” and “Do you have a legal guardian?” Both questions were
answered no. Dossie did not sign the admission agreement, but Pamela signed as the
“Resident’s Representative.”
1 Pamela Green is appellee Patricia Griffin’s sister.
2 That same day, Pamela also signed an arbitration agreement that was incorporated by
the admission agreement. The arbitration agreement was required to be signed as a
condition of admission to the nursing home.2 The arbitration agreement stated that “any
claim, dispute, or controversy (“claim”) between the parties shall be resolved by final and
binding arbitration.” The arbitration agreement contained a box next to the signature line
asking for the identity of the signatory; the options on the list of signatories were “Resident,”
“Guardian,” “Power of Attorney,” “Spouse,” and “Adult Children.” Pamela checked the
box for “Adult Children.” A separate line below the signature block read as follows: “____
(check if applicable): A copy of my guardianship papers, durable power of attorney or other
documentation, has been provided to the Facility and is attached.” The blank was not
checked. Pamela signed the arbitration agreement as the “Responsible Party.”
Dossie was a resident of the nursing home from September 26, 2016, through March
6, 2018, and she passed away on March 11, 2018. Patricia Griffin was thereafter appointed
special administrator of Dossie’s estate. Patricia filed a complaint against Progressive alleging
multiple causes of action, including negligence, medical negligence, and violations of the
Arkansas Long-Term Care Residents’ Rights statute. Progressive filed an answer denying all
liability and reserving the right to enforce the arbitration agreement.
2 The agreement contained a ten-day right of rescission, which included language stating that the resident would not be discharged from the facility if the resident exercised his or her right to rescission.
3 Progressive subsequently filed a motion to compel arbitration, contending that the
arbitration agreement encompassed the claims in Patricia’s complaint. Progressive argued
that there was a valid contract between Progressive and Pamela (who had signed both the
admission agreement and the arbitration agreement) and that Dossie was a third-party
beneficiary to the contract. Progressive also cited the supreme court’s decision in Jorja
Trading, Inc. v. Willis, 2020 Ark. 133, 598 S.W.3d 1, and argued that the Federal Arbitration
Act (“FAA”)3 preempts our line of third-party-beneficiary arbitration cases because those
cases employ arbitration-specific rules with respect to third-party beneficiaries rather than
general contract law. Patricia filed a response denying the enforceability of the arbitration
agreement and asserting that Pamela lacked the authority to execute the agreement on
Dossie’s behalf.
The trial court held a hearing on Progressive’s motion to compel arbitration. After
hearing arguments of counsel, the trial court denied the motion. In so doing, the trial court
stated that the motion herein presented the same issues that the trial court had recently
rejected in Courtyard Rehabilitation & Health Center, LLC v. Estate of Tice.4
3 9 U.S.C. §§ 1–16. 4 At the time of the hearing below and the entry of the trial court’s order denying arbitration, Tice was pending before our court on appeal. We have since affirmed that case, holding that the trial court did not err in denying the motion to compel arbitration. Courtyard Rehab. & Health Ctr., LLC v. Estate of Tice, 2022 Ark. App. 327. The trial court herein was correct in stating that Tice and the instant case involve the same issues.
4 In this appeal, Progressive challenges the trial court’s order denying the motion to
compel arbitration. Progressive argues that there was a valid agreement to arbitrate that
encompasses the parties’ dispute; that Dossie was bound to the arbitration agreement under
the third-party-beneficiary doctrine; and that the trial court erred in applying an arbitration-
specific rule to the third-party-beneficiary doctrine.
An order denying a motion to compel arbitration is immediately appealable pursuant
to Arkansas Rule of Appellate Procedure–Civil 2(a)(12) (2002). We review a trial court’s
denial of a motion to compel arbitration de novo on the record. Robinson Nursing & Rehab.
Ctr., LLC v. Phillips, 2019 Ark. 305, 586 S.W.3d 624. While we are not bound by the trial
court’s decision, in the absence of a showing that the trial court erred in its interpretation of
the law, we will accept its decision as correct on appeal. Progressive Eldercare Servs.-Morrilton,
Inc. v. Taylor, 2021 Ark. App. 379.
The FAA governs the agreements at issue. The FAA establishes a national policy
favoring arbitration when the parties contract for that mode of dispute resolution. Reg’l Care
of Jacksonville, LLC v. Henry, 2014 Ark. 361, 444 S.W.3d 356. Likewise, in Arkansas,
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Cite as 2023 Ark. App. 121 ARKANSAS COURT OF APPEALS DIVISION I No. CV-22-121
PROGRESSIVE ELDERCARE SERVICES-COLUMBIA, INC., D/B/A Opinion Delivered March 1, 2023 THE GREEN HOUSE COTTAGES OF WENTWORTH PLACE; APPEAL FROM THE COLUMBIA WENTWORTH, LLC, D/B/A THE COUNTY CIRCUIT COURT GREEN HOUSE COTTAGES OF [NO. 14CV-19-282] WENTWORTH PLACE; T. MARQUEL (KELLY) PARK, ADMINISTRATOR OF HONORABLE SPENCER G. SINGLETON, THE GREEN HOUSE COTTAGES OF JUDGE WENTWORTH PLACE; JOHN DOE I; JOHN DOE II; JOHN DOE III; JOHN DOE IV; AND JOHN DOE V AFFIRMED APPELLANTS
V.
PATRICIA GRIFFIN, AS SPECIAL ADMINISTRATOR OF THE ESTATE OF DOSSIE LEE WILLIAMS, DECEASED, AND ON BEHALF OF THE WRONGFUL DEATH BENEFICIARIES OF DOSSIE LEE WILLIAMS, DECEASED APPELLEE
KENNETH S. HIXSON, Judge
Appellants Progressive Eldercare Services-Columbia, Inc., d/b/a The Green House
Cottages of Wentworth Place and numerous other associated parties (collectively
“Progressive”) bring this interlocutory appeal from an order denying their motion to compel arbitration of a complaint filed by appellee Patricia Griffin, as special administrator of the
estate of Dossie Lee Williams, deceased, and on behalf of the wrongful-death beneficiaries
of Dossie Lee Williams, deceased. Progressive argues that the trial court erred in refusing to
enforce a valid arbitration agreement. For the following reasons, we affirm the trial court’s
order denying Progressive’s motion to compel arbitration.
On September 26, 2016, Dossie Lee Williams was admitted to The Green House
Cottages of Wentworth Place for medical, nursing, and personal care. Dossie Lee Williams
did not sign any of the admission documents; instead, her daughter Pamela Green 1 signed
the documents necessary for Dossie’s admission. Among the documents signed by Pamela
was an admission agreement, which stated:
The undersigned resident or resident’s representative (collectively, the “Resident”) hereby requests admission of /s/ Dossie Williams [Name of Resident] to Green House Cottages of Wentworth Place (The “Nursing Facility” or “Facility”) for medical, nursing, and personal care. The Nursing Facility and the Resident agree to the following terms for the Resident’s care.
The admission agreement required Dossie to appoint a family member to act as the
“Responsible Party” in admission, care and treatment, and discharge decisions. Pamela was
listed as the responsible party. The admission agreement also asked two questions: “Do you
have a power of attorney?” and “Do you have a legal guardian?” Both questions were
answered no. Dossie did not sign the admission agreement, but Pamela signed as the
“Resident’s Representative.”
1 Pamela Green is appellee Patricia Griffin’s sister.
2 That same day, Pamela also signed an arbitration agreement that was incorporated by
the admission agreement. The arbitration agreement was required to be signed as a
condition of admission to the nursing home.2 The arbitration agreement stated that “any
claim, dispute, or controversy (“claim”) between the parties shall be resolved by final and
binding arbitration.” The arbitration agreement contained a box next to the signature line
asking for the identity of the signatory; the options on the list of signatories were “Resident,”
“Guardian,” “Power of Attorney,” “Spouse,” and “Adult Children.” Pamela checked the
box for “Adult Children.” A separate line below the signature block read as follows: “____
(check if applicable): A copy of my guardianship papers, durable power of attorney or other
documentation, has been provided to the Facility and is attached.” The blank was not
checked. Pamela signed the arbitration agreement as the “Responsible Party.”
Dossie was a resident of the nursing home from September 26, 2016, through March
6, 2018, and she passed away on March 11, 2018. Patricia Griffin was thereafter appointed
special administrator of Dossie’s estate. Patricia filed a complaint against Progressive alleging
multiple causes of action, including negligence, medical negligence, and violations of the
Arkansas Long-Term Care Residents’ Rights statute. Progressive filed an answer denying all
liability and reserving the right to enforce the arbitration agreement.
2 The agreement contained a ten-day right of rescission, which included language stating that the resident would not be discharged from the facility if the resident exercised his or her right to rescission.
3 Progressive subsequently filed a motion to compel arbitration, contending that the
arbitration agreement encompassed the claims in Patricia’s complaint. Progressive argued
that there was a valid contract between Progressive and Pamela (who had signed both the
admission agreement and the arbitration agreement) and that Dossie was a third-party
beneficiary to the contract. Progressive also cited the supreme court’s decision in Jorja
Trading, Inc. v. Willis, 2020 Ark. 133, 598 S.W.3d 1, and argued that the Federal Arbitration
Act (“FAA”)3 preempts our line of third-party-beneficiary arbitration cases because those
cases employ arbitration-specific rules with respect to third-party beneficiaries rather than
general contract law. Patricia filed a response denying the enforceability of the arbitration
agreement and asserting that Pamela lacked the authority to execute the agreement on
Dossie’s behalf.
The trial court held a hearing on Progressive’s motion to compel arbitration. After
hearing arguments of counsel, the trial court denied the motion. In so doing, the trial court
stated that the motion herein presented the same issues that the trial court had recently
rejected in Courtyard Rehabilitation & Health Center, LLC v. Estate of Tice.4
3 9 U.S.C. §§ 1–16. 4 At the time of the hearing below and the entry of the trial court’s order denying arbitration, Tice was pending before our court on appeal. We have since affirmed that case, holding that the trial court did not err in denying the motion to compel arbitration. Courtyard Rehab. & Health Ctr., LLC v. Estate of Tice, 2022 Ark. App. 327. The trial court herein was correct in stating that Tice and the instant case involve the same issues.
4 In this appeal, Progressive challenges the trial court’s order denying the motion to
compel arbitration. Progressive argues that there was a valid agreement to arbitrate that
encompasses the parties’ dispute; that Dossie was bound to the arbitration agreement under
the third-party-beneficiary doctrine; and that the trial court erred in applying an arbitration-
specific rule to the third-party-beneficiary doctrine.
An order denying a motion to compel arbitration is immediately appealable pursuant
to Arkansas Rule of Appellate Procedure–Civil 2(a)(12) (2002). We review a trial court’s
denial of a motion to compel arbitration de novo on the record. Robinson Nursing & Rehab.
Ctr., LLC v. Phillips, 2019 Ark. 305, 586 S.W.3d 624. While we are not bound by the trial
court’s decision, in the absence of a showing that the trial court erred in its interpretation of
the law, we will accept its decision as correct on appeal. Progressive Eldercare Servs.-Morrilton,
Inc. v. Taylor, 2021 Ark. App. 379.
The FAA governs the agreements at issue. The FAA establishes a national policy
favoring arbitration when the parties contract for that mode of dispute resolution. Reg’l Care
of Jacksonville, LLC v. Henry, 2014 Ark. 361, 444 S.W.3d 356. Likewise, in Arkansas,
arbitration is strongly favored as a matter of public policy and is looked upon with approval
as a less expensive and more expeditious means of settling litigation and relieving docket
congestion. Id. Despite an arbitration provision being subject to the FAA, we look to state
contract law to decide whether the parties’ agreement to arbitrate is valid. Phillips, supra.
The same rules of construction and interpretation apply to arbitration agreements as apply
to agreements in general. Id. In deciding whether to grant a motion to compel arbitration,
5 two threshold questions must be answered: (1) Is there a valid agreement to arbitrate between
the parties? and (2) If such an agreement exists, does the dispute fall within its scope? Id. In
answering these questions, doubts about arbitrability must be resolved in favor of arbitration.
Colonel Glenn Health & Rehab, LLC v. Aldrich, 2020 Ark. App. 222, 599 S.W.3d 344. We are
also guided by the legal principle that contractual agreements are construed against the
drafter. Id.
We must first determine whether a valid agreement to arbitrate exists. Phillips, supra.
We have held that, as with other types of contracts, the essential elements for an enforceable
arbitration agreement are (1) competent parties, (2) subject matter, (3) legal consideration,
(4) mutual agreement, and (5) mutual obligations. Id. As the proponent of the arbitration
agreement, appellants have the burden of proving these essential elements. Id.
Progressive argues that Dossie was a third-party beneficiary to the arbitration
agreement signed by Pamela. Two elements are necessary in order for the third-party-
beneficiary doctrine to apply under Arkansas law: (1) there must be an underlying valid
agreement between two parties, and (2) there must be evidence of a clear intention to benefit
a third party. Ashley Operations, LLC v. Morphis, 2021 Ark. App. 505, 639 S.W.3d 410. The
critical question is whether Pamela signed the arbitration agreement while acting in her
individual capacity such that it created an enforceable contract between Pamela and
Progressive, with a clear intention to benefit Dossie. Patricia argues that this is not the case
because Pamela signed the agreement only as Dossie’s representative and not in her
individual capacity. We agree with Patricia’s argument.
6 When Pamela signed the admission and the arbitration agreements, she is identified
as the “Representative” and “Responsible Party,” not as a party to the contact itself. The
following statement was located above Pamela’s signature in the arbitration agreement: “If I
am acting as the Resident’s Responsible Party and am not the Resident’s Guardian or hold
power of Attorney for the Resident, I affirm that I have been given the authority to enter
into this Arbitration Agreement by the resident and to act on his/her behalf.” The language
in the arbitration agreement itself contemplated someone signing it with representative
authority, not in the person’s individual capacity. However, there was no evidence that when
the agreements were signed, Dossie authorized Pamela to bind her or act on her behalf. Both
agreements contained specific provisions asking whether Pamela had a power of attorney to
act on Dossie’s behalf or if she was appointed her guardian. In both documents, these
provisions were left blank, and such documentation was never provided. There was no
evidence that Pamela had such authority. Because there was no valid agreement between
Progressive and Pamela or between Progressive and Dossie, the trial court correctly denied
the motion to compel arbitration. See Tice, supra; Morphis, supra.
Progressive’s remaining argument is that the supreme court’s holding in Jorja Trading,
supra, conflicts with the trial court’s decision and preempts our line of third-party-beneficiary
arbitration cases because those cases applied an arbitration-specific rule to the third-party-
beneficiary doctrine. Progressive asserts that, in Jorja Trading, the supreme court held that a
court may invalidate an arbitration agreement, including one governed by the FAA, based
7 on generally applicable contract defenses, but not on legal rules that apply only to arbitration
or that derive their meaning from the fact that an agreement to arbitrate is at issue.
We observe that this precise argument was recently raised and rejected by this court
in both Morphis, supra, and Tice, supra. In Morphis, we wrote:
To the extent that [appellant] argues that the supreme court’s ruling in Jorja Trading, Inc. v. Willis somehow disposes of our need to resort to state law when determining whether a party is bound by the third-party-beneficiary doctrine, that argument is misplaced. Jorja did away with the court’s authority to invalidate a provision in an arbitration agreement unless it would likewise invalidate it under Arkansas contract law in general. Here, before a party can bind another as a third-party beneficiary in any contract, he or she must be clothed with the authority to do so. Therefore, the circuit court’s ruling in this case does not contradict the supreme court’s holding in Jorja.
Morphis, 2021 Ark. App. 505, at 10, 639 S.W.3d at 416 (emphasis added). In Tice, we stated,
“These exact arguments were extensively briefed and rejected by this court in [Morphis], and
we find no reason to depart from its conclusion.” Tice, 2022 Ark. App. 327, at 7. Likewise,
we find no reason here to depart from Morphis or Tice.
Affirmed.
VIRDEN and MURPHY, JJ., agree.
Kutak Rock LLP, by: Samantha Blasingame and Caleb S. Sugg, for appellants.
David A. Hodges and Eric Buchanan, for appellee.