Private Jet Services Group, LLC, Plaintiff v. Tauck, Inc., Defendant

2025 DNH 070
CourtDistrict Court, D. New Hampshire
DecidedJune 3, 2025
Docket20-cv-1015-SM
StatusPublished
Cited by1 cases

This text of 2025 DNH 070 (Private Jet Services Group, LLC, Plaintiff v. Tauck, Inc., Defendant) is published on Counsel Stack Legal Research, covering District Court, D. New Hampshire primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Private Jet Services Group, LLC, Plaintiff v. Tauck, Inc., Defendant, 2025 DNH 070 (D.N.H. 2025).

Opinion

UNITED STATES DISTRICT COURT

DISTRICT OF NEW HAMPSHIRE

Private Jet Services Group, LLC, Plaintiff

v. Case No. 20-cv-1015-SM Opinion No. 2025 DNH 070

Tauck, Inc., Defendant

O R D E R

Private Jet Services Group (“PJS”) is a New Hampshire-based

private aircraft booking agent. It brings this breach-of-

contract action against Tauck, Inc., a Connecticut-based

provider of high-end domestic and international guided tours.

The parties’ relationship is governed by two contracts that work

together: the Air Charter Services Blanket Purchase Agreement

(the “BPA”) (document no. 77-3) and the Statement of Work (the

“SOW”) (document no. 77-4). In general, those contracts

contemplate that PJS would arrange for, and Tauck would use, a

dedicated aircraft to conduct a minimum of fifty (50) tours of

New Zealand per season, from 2019 through 2022.

PJS alleges that Tauck breached those contracts in each of

two seasons. First, during the 2019 tour season, PJS says Tauck

employed its services for only 48 tours – two fewer than the parties’ agreed-upon minimum (count one). Next, PJS says Tauck

breached the parties’ agreements during the 2020 tour season by

using PJS’s services for only 23 tours – 27 fewer that the 50

tour seasonal minimum (count two). PJS claims it is owed

roughly $265,000 in damages for the 2019 tour season and nearly

$1.7 million in damages for the 2020 season.

Tauck denies that it breached either of the parties’

contracts and says it is excused from performing under those

contracts, either because PJS breached first (count one) or

because its performance was rendered impossible by unanticipated

external events (count two). More specifically, with respect to

the 2019 season, Tauck blames PJS for having failed to provide

the agreed-upon aircraft for the first eight tours of the

season, and says that failure amounts to a material breach.

With respect to the 2020 season, Tauck says the global COVID-19

pandemic and New Zealand’s related decision to close its borders

to all foreign travelers precluded contract performance.

Each party has moved for summary judgment on both counts of

PJS’s complaint. For the reasons discussed, each motion is

granted in part and denied in part.

2 Background

The factual background to this case, as well as the

pertinent standard of review, are set forth in detail in the

court’s prior order and need not be repeated. See Order Denying

Cross Motions for Summary Judgment (Sept. 30, 2022) (document

no. 56). Those facts necessary to resolve the pending cross

motions for summary judgment are discussed below.

Discussion

I. Count One - The 2019 Tour Season.

In the spring of 2018, Tauck provided PJS with its

anticipated 2019 schedule of New Zealand tours. The schedule

was ambitious. Tauck would operate 72 tours (22 more than the

minimum required), beginning on January 13, 2019. A few months

later, however, PJS informed Tauck that it was having difficulty

securing an Air Operator Certificate for the dedicated Embraer

aircraft. So, by letter agreement dated September 6, 2018, the

parties amended the Blanket Purchase Agreement to replace the

Embraer with an ATR-72 Turboprop.

On December 11, 2018, PJS notified Tauck that the required

final audit (clearance) of the ATR-72 was scheduled for January

11, just a few days before the start of Tauck’s 2019 tour

season. Then, on January 3, 2019, PJS informed Tauck that the

3 aircraft had been damaged and was not expected to be in service

until at least the third week in January. As it turned out, the

aircraft audit was not completed until February 6, 2019, and

inspectors did not approve the aircraft for flight until

February 7, 2019, approximately three weeks after the date on

which PJS was obligated to arrange the first scheduled flight

for Tauck.

Because of the mechanical issues with the ATR-72, it was

unavailable for eight of the tours Tauck operated in January.

See Deposition of John O’Neil, PJS Vice President of Operations,

Exhibit G to Defendant’s Memorandum (document no. 78-8), at pg.

32, ln. 24-25. Accordingly, PJS offered to “sub-service”

flights for those tours with aircraft secured through either Air

Chathams or Air New Zealand. But, as was its right under the

Blanket Purchase Agreement, Tauck declined that offer and

elected to contract directly with a different air carrier

(Alliance Air) to provide suitable air transportation for those

eight tours. And, because Tauck elected to employ a different

carrier for those tours, PJS agreed to refund the monies Tauck

had already paid for them. PJS insists, however, that those

eight missed tours that were flown using Alliance Air do not

count toward Tauck’s contractual obligation to “operate” a

minimum of 50 tours during 2019.

4 According to PJS, the parties specifically contemplated

that there would be occasions on which the ATR-72 aircraft might

be unavailable. Consequently, says PJS, the contracts

“required” it to have a “minimum of two contingency plans in

place for every flight to quickly recover from a mechanical”

delay. See BPA at Section 20 (stating that it is PJS’s “policy”

to always have at least two contingency plans). And, says PJS,

it had those contingency plans in place and offered to “sub-

service” the January flights, either through Air Chathams or Air

New Zealand. Thus, it argues, it was never in breach of the

parties’ contracts. While Tauck exercised its contractual

option to decline the alternate flight arrangements offered by

PJS, PJS asserts that Tauck nevertheless remained obligated to

meet the annual 50-tour minimum set forth in Section 10 of the

Statement of Work. Because Tauck operated only 48 tours with

PJS that season, PJS claims it is still entitled to payment for

the two “un-booked” tours.

As the court has previously noted, PJS interprets the 50-

tour minimum guarantee in the Statement of Work as an annual

minimum payment guarantee. In 2019, says PJS, that minimum

payment was $3,055,000, or 50 times the base charter rate of

$61,100.00 per flight. In support of that interpretation of the

contract, PJS points to the language of Section 10 of the

5 Statement of Work, which provides that, “in the event of a

shortfall in the number of tours operated in any Season, Tauck

will pay to Supplier the 50 tour minimum price for the

applicable Season as set forth on Table 1 of this Agreement.”

SOW, at Section 10 (emphasis supplied). In short, PJS says

Tauck failed to meet its contractual obligation to operate at

least 50 tours (with PJS) in 2019 and, as a result, PJS is

entitled to damages representing the difference between what

Tauck actually paid for the 2019 tour season and the “50 tour

minimum price” of $3,055,000.

Tauck has a different perspective, noting that, “Despite

PJS’s inability to perform, Tauck still conducted a total of 55-

57 tours during the 2019 tour season (48 tours with PJS, and 7-9

with Alliance Air).” Defendant’s Memorandum in Support of

Summary Judgment (document no. 78-1) at 6. Thus, says Tauck, it

would have operated 50 tours with PJS but for PJS’s own failure

to perform under the contracts – that is, by neglecting to

Free access — add to your briefcase to read the full text and ask questions with AI

Related

Cite This Page — Counsel Stack

Bluebook (online)
2025 DNH 070, Counsel Stack Legal Research, https://law.counselstack.com/opinion/private-jet-services-group-llc-plaintiff-v-tauck-inc-defendant-nhd-2025.