PRIME INSURANCE COMPANY, INC. v. MEDICAB TRANSPORTATION, LLC, JASON RHODES, and DALE JOHNSON; PRIME INSURANCE COMPANY, INC. v. PRIME PROPERTY & CASUALTY INSURANCE, INC.

CourtDistrict Court, M.D. Florida
DecidedJune 3, 2026
Docket2:24-cv-00421
StatusUnknown

This text of PRIME INSURANCE COMPANY, INC. v. MEDICAB TRANSPORTATION, LLC, JASON RHODES, and DALE JOHNSON; PRIME INSURANCE COMPANY, INC. v. PRIME PROPERTY & CASUALTY INSURANCE, INC. (PRIME INSURANCE COMPANY, INC. v. MEDICAB TRANSPORTATION, LLC, JASON RHODES, and DALE JOHNSON; PRIME INSURANCE COMPANY, INC. v. PRIME PROPERTY & CASUALTY INSURANCE, INC.) is published on Counsel Stack Legal Research, covering District Court, M.D. Florida primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
PRIME INSURANCE COMPANY, INC. v. MEDICAB TRANSPORTATION, LLC, JASON RHODES, and DALE JOHNSON; PRIME INSURANCE COMPANY, INC. v. PRIME PROPERTY & CASUALTY INSURANCE, INC., (M.D. Fla. 2026).

Opinion

UNITED STATES DISTRICT COURT MIDDLE DISTRICT OF FLORIDA FORT MYERS DIVISION

PRIME INSURANCE COMPANY, INC.,

Plaintiff,

v. Case No.: 2:24-cv-421-SPC-KRH

MEDICAB TRANSPORTATION, LLC, JASON RHODES, and DALE JOHNSON,

Defendants/Counterclaim Plaintiffs,

v.

Counterclaim Defendant,

and

PRIME PROPERTY & CASUALTY INSURANCE, INC.,

Third-Party Defendant.

OPINION AND ORDER Before the Court are three motions for summary judgment: one filed by Plaintiff/Counterclaim Defendant Prime Insurance Company (“Prime”) (Doc. 156); a partial one filed by Defendants/Counterclaim Plaintiffs Medicab Transportation, LLC (“Medicab”), Jason Rhodes, and Dale Johnson (collectively “Medicab Defendants”) (Doc. 155); and another filed by Third- Party Defendant Prime Property & Casualty Insurance, Inc. (“PPCI”) (Doc.

153). The parties responded in opposition (Docs. 169, 170, 171) and replied (Docs. 175, 177, 179). With leave of Court, Medicab Defendants also filed supplemental evidence supporting their motion. (Docs. 180-1, 180-2). For the below reasons, the Court grants in part Prime’s motion, grants PPCI’s motion,

and denies Medicab Defendants’ motion. Background This insurance coverage dispute is anything but straightforward. It is convoluted and circular at times, and the parties’ dreadful briefing only

exacerbates the issues. Below is the Court’s best attempt to comprehensively portray the relevant events. Medicab provides paratransit services for individuals with medical needs. Part of such services involves loading and unloading patients into and

out of the medical vans. In 2021, Medicab purchased two insurance policies: a Business Auto Policy issued by PPCI (“Auto Policy”) and a Commercial Liability Policy issued by Prime (“Commercial Policy”).1 The Auto Policy includes a per-person liability limit of $100,000, and a per-accident liability

limit of $300,000. The Commercial Policy has a $1 million limit. As originally

1 PPCI and Prime are sister entities owned by Claims Direct Access (“CDA”). drafted, both policies provided coverage for accidents related to loading and unloading patients into or from certain vehicles.

On September 21, 2021, Margaret St. Aubin2 was on a lift being unloaded from a Medicab van when she fell and injured her back. The Estate demanded $1 million from Medicab—the coverage limit of the Commercial Policy. Medicab filed a claim. Upon reviewing the claim, CDA and Prime were

apparently surprised that both the Commercial and Auto Policies extended coverage for the incident. In their view, when issuing the policies, both Prime and Medicab intended that only the Auto Policy would cover loading/unloading accidents, given such accidents arise in the context of automobiles. In short,

they interpreted the loading/unloading coverage provision under the Commercial Policy as a mistake. On July 27, 2022, CDA amended the Commercial Policy. It prepared General Change Endorsements that removed the pertinent language

extending loading/unloading coverage. (Doc. 169-1 at 4–5; Doc. 169-8). Separately, on August 5, PPCI acknowledged coverage under the Auto Policy and offered the full $100,000 policy limit to settle the Estate’s claim. (Doc. 153- 5 at 2).

2 St. Aubin eventually passed away, and the Estate pursued her claims. Although she was alive during some of the underlying events, the Court references her as the Estate throughout this Order for consistency. During this time, various CDA agents communicated with Medicab about the Commercial Policy and the mistaken inclusion of loading/unloading

coverage. On August 1, Brittany Harden, CDA’s Vice President of Claims, sent Martin Ndungu, Medicab’s President, an email summarizing their prior oral discussions. She wrote: I am writing to confirm our conversations over the last month regarding this claim. During those conversations, we discussed both your [Commercial] and Auto Liability policies, and you explained to us that your understanding and intent of the [Commercial] policy is that there is no coverage for the use of your autos, including but not limited to, loading and unloading persons onto those autos. Your intent and understanding is that you purchased a separate auto liability policy to cover that liability arising from that type of activity. Please confirm that this accurately reflects those conversations and your intent and understanding of those policies.

(Doc. 169-22 at 10).

Ndungu did not immediately confirm Harden’s summary. He instead emailed Cindy Anderson3 and sought clarification of coverage. Specifically, he asked (1) how his employees are covered when loading and unloading patients from the vehicles, (2) the parameters for commercial liability coverage, and (3) whether Medicab needed umbrella coverage. (Doc. 169-22 at 12). Anderson referred Ndungu to risk management, which she stated “will have those answers for you[.]” (Id.; Doc. 169-14 at 7).

3 It is unclear from the record who Cindy Anderson is, but Medicab Defendants maintain she is an agent of CDA, Prime, and PPCI. Ndungu also had some follow-up questions for Harden. He asked her which policy covered loading and unloading of clients and whether he needed

additional coverage for such activity. He also inquired whether Medicab should purchase umbrella coverage or separate coverage moving forward to cover transfer and loading/unloading of patients. (Doc. 169-22 at 14). Three days later, Harden responded, indicating she tried to call to discuss further,

and she asked Ndungu to advise when he is available. (Id.). On August 16, Anderson wrote to Ndungu, “As far as I understand there is no coverage on the [Commercial] policy for loading and unloading this is not a coverage we offer, you do however have the Loading & unloading coverage on

your Auto policy[.]” (Doc. 169-14 at 8). The following day, Ndungu responded, “loading and unloading on the auto is all we needed I was under the impression that we do not have loading or unloading.” (Id.). On August 17, Harden sent Ndungu another email outlining a prior

telephone conversation. She memorializes: As discussed, I just wanted to confirm our telephone conversation from earlier today. Specifically, you reiterated that your understanding and intent of the [Commercial] policy is that there is no coverage for the use of your autos, including but not limited to, loading and unloading persons onto those autos. Your intent and understanding is that you purchased a separate auto liability policy to cover liability arising from the use of your scheduled autos, including but not limited to, loading and unloading persons onto those autos. Separately, you told us that you’d like to discuss a potential increase of your auto liability limit moving forward, and our underwriters will follow-up with you directly regarding any potential additions and the costs associated with that.

Please confirm that this accurately reflects our conversation and that it accurately reflects your understanding and intent for coverage under your policies with Prime.

(Doc. 169-22 at 16–17). The next day, Ndungu responded to this email, “Agreed, Brittany.” (Id.). Despite unambiguously agreeing with Harden in writing that Medicab never intended for the Commercial Policy to include coverage for loading/unloading persons from vehicles, Ndungu asserts none of Harden’s email is true. Rather, he maintains he only “agreed” with Harden’s statements because she advised doing so was in Medicab’s best interest and would ultimately settle the Estate’s claim for $100,000. (Doc. 169-22 at 8). Medicab Defendants maintain Prime tricked Ndungu into “agreeing” to Harden’s email to create a record of “mutual mistake” to use in court.

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PRIME INSURANCE COMPANY, INC. v. MEDICAB TRANSPORTATION, LLC, JASON RHODES, and DALE JOHNSON; PRIME INSURANCE COMPANY, INC. v. PRIME PROPERTY & CASUALTY INSURANCE, INC., Counsel Stack Legal Research, https://law.counselstack.com/opinion/prime-insurance-company-inc-v-medicab-transportation-llc-jason-rhodes-flmd-2026.