Prescott v. Reckitt Benckiser LLC

District Court, N.D. California·Decided July 29, 2022·No. 5:20-cv-02101·Unknown

Opinion

STEVEN ROBERT PRESCOTT, et al., Case No. 20-cv-02101-BLF Plaintiffs, ORDER GRANTING PLAINTIFFS’ MOTION FOR CLASS v. CERTIFICATION Defendant. [Re: ECF 111] Plaintiffs bring this putative class action against Defendant Reckitt Benckiser LLC (“Reckitt”) on behalf of consumers who purchased Woolite laundry detergent labeled with the phrases “COLOR RENEW” and/or “revives colors” (collectively, “the color renew/revive representation”). Plaintiffs assert that the color renew/revive representation was false or misleading, because Woolite laundry detergent does not renew or revive color in clothing. They assert consumer claims on behalf of the residents of three states, California, New York, and Massachusetts. Plaintiffs move for certification of a California class, a New York class, and a Massachusetts class of consumers. Reckitt opposes certification. The motion is GRANTED for the reasons discussed below. In 2017, Reckitt launched a new marketing campaign for its Woolite brand laundry detergents. See Kafka Decl. ¶ 3 and Exh. 1; Exh. 7, Fuentes Dep. 33:18-24. Reckitt changed the marketing those products by representing that the reformulated detergent would “renew” and “revive” color in clothing. See Kafka Decl. ¶ 3 and Exh. 1; Exh. 7, Fuentes Dep. 33:18-24. On 100% of those detergent bottles, the back label displayed the phrase “revives colors” as part of a prominent graphic showing that the reformulated detergent “smooths rough fibers” and “removes pilling and fuzz” with the end result that it “revives colors.” See Henry Exh. 14, Tyrell Decl. ¶¶ 5- 10. On approximately 57% of the bottles, the back label also displayed the phrase “HOW COLOR RENEW WORKS” inside a rainbow-colored hexagon. See id. Finally, on approximately 55% of the bottles, the front label displayed the phrase “COLOR RENEW” inside a rainbow-colored hexagon. See id. In conjunction with the new marketing campaign, Reckitt implemented a % increase in its wholesale prices for all sizes of Woolite Gentle Cycle detergent and Woolite Darks detergent, with the exception of the See Kafka Decl. Exh. 3, Tedesco Dep. 90:23-91:3. Although it did not increase the wholesale price for the Reckitt cancelled a previously-planned decrease in the wholesale price for those bottles. See Kafka Exh. 20, Pinsonneault Report ¶¶ 60-61. A competitor in the detergent market, Procter & Gamble, initiated a challenge to Reckitt’s advertising with the National Advertising Division (“NAD”) of the Council of Better Business Bureaus.1 See Kafka Exh. 37, Procter & Gamble’s Challenge. Among other things, Procter & Gamble asserted that Reckitt’s claim that Woolite detergent “revives color” is misleading because Woolite detergent does not add color back to fabrics. See Kafka Exh. 37, Procter & Gamble’s Challenge at 14. In August 2019, the NAD issued a decision recommending that Reckitt discontinue its claim that Woolite detergent “revives color.” See Kafka Exh. 41, NAD Recommendation at 16. Reckitt voluntarily agreed to discontinue the “revives color” claim. See id. Reckitt stopped distributing Woolite bottles with the allegedly misleading labels in April 2021. See Kafka Decl. Exh. 2. 1 “The Council isn’t a binding arbitral body, an administrative agency, or a judicial tribunal. Rather, it’s a private organization that offers a voluntary, alternative setting for resolving Plaintiff Steven Robert Prescott, a California resident, filed this putative class action in March 2020 on behalf of a California class of consumers. See Compl., ECF 1. He filed a first amended complaint (“FAC”) in May 2020. See FAC, ECF 24. The Court granted in part and denied in part Reckitt’s motion to dismiss the FAC, without leave to amend. See Order, ECF 70. The Court thereafter granted Prescott’s unopposed motion for leave to file a second amended complaint (“SAC”) adding additional named plaintiffs from California, New York, Massachusetts, and Washington, and additional state law claims. See Order, ECF 90; SAC, ECF 91. Pursuant to stipulation, the only named plaintiff from Washington and the only claim under Washington state law were voluntarily dismissed on July 19, 2021. See Stip., ECF 98. The operative SAC now contains the following claims, asserted by named plaintiffs Steven Robert Prescott, Donovan Marshall, Maria Christine Anello, Darlene Kittredge, Treahanna Clemmons, and Susan Elizabeth Graciale, on behalf of the residents of California, New York, and Massachusetts: (1) violation of California’s Unfair Competition Law, Cal. Bus. & Prof. Code § 17200 et seq.; (2) violation of California’s Consumers Legal Remedies Act, Cal. Civ. Code § 1750 et seq.; (3) Quasi-Contract Claim for Restitution under California Law; (4) violation of New York General Business Law § 349 et seq.; (5) violation of New York General Business Law § 350 et seq.; (6) [dismissed]; and (7) violation of Massachusetts General Law Chapter 93A. Plaintiffs seek certification of three classes:

California Class: All residents of California who purchased Woolite laundry detergent with a label bearing the phrases “Color Renew” and/or “revives colors” from February 1, 2017 to the present.

New York Class: All residents of New York who purchased Woolite laundry detergent with a label bearing the phrases “Color Renew” and/or “revives colors” from February 22, 2018 to the present.

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Prescott v. Reckitt Benckiser LLC, (N.D. Cal. 2022).

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