Potts v. WestPac Labs CA5

CourtCalifornia Court of Appeal
DecidedApril 24, 2026
DocketF089849
StatusUnpublished

This text of Potts v. WestPac Labs CA5 (Potts v. WestPac Labs CA5) is published on Counsel Stack Legal Research, covering California Court of Appeal primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Potts v. WestPac Labs CA5, (Cal. Ct. App. 2026).

Opinion

Filed 4/24/26 Potts v. WestPac Labs CA5

NOT TO BE PUBLISHED IN THE OFFICIAL REPORTS California Rules of Court, rule 8.1115(a), prohibits courts and parties from citing or relying on opinions not certified for publication or ordered published, except as specified by rule 8.1115(b). This opinion has not been certified for publication or ordered published for purposes of rule 8.1115.

IN THE COURT OF APPEAL OF THE STATE OF CALIFORNIA

FIFTH APPELLATE DISTRICT

JASMINE POTTS, F089849 Plaintiff and Appellant, (Super. Ct. No. BCV-24-101925) v.

WESTPAC LABS, INC., OPINION Defendant and Respondent.

APPEAL from a judgment of the Superior Court of Kern County. Bernard C. Barmann, Jr., Judge. Jasmine Potts, in pro. per., for Plaintiff and Appellant. David Wright Tremaine, Zana Bugaighis and Mark Anishchenko for Defendant and Respondent. -ooOoo- Jasmine Potts, who was self-represented below and is self-represented on appeal, filed a first amended complaint against WestPac Labs, Inc. (WestPac), among other defendants. Although the trial court clerk entered default as to WestPac upon Potts’s request, the trial court subsequently sua sponte set aside the default. The court thereafter granted WestPac’s demurrer to the first amended complaint without leave to amend. Potts appealed. We affirm. FACTS AND PROCEDURAL HISTORY The Operative Complaint On June 11, 2024, Potts filed a civil complaint in the Kern County Superior Court. The complaint named Kern Medical Center and its outpatient clinics; Kern Allergy Medical Clinic; and Laboratory Corporation of America Holdings, as defendants. On July 3, 2024, Potts filed a first amended complaint (FAC) that added WestPac as an additional defendant; WestPac was not named as a defendant in the original complaint. The FAC is the operative complaint in this matter. The FAC alleged that starting in March 2024, Potts and her children sought medical care because “she was sick, as were her children, and [she] suspected it was due to mold in her apartment.” Potts initially obtained medical care for herself and her children at Kern Medical Center and its associated clinics. Eventually, Potts sought and obtained specialized allergy care at Kern Allergy Medical Clinic for all four of her children, “for suspected mold exposure.” Providers at Kern Allergy Medical Clinic ordered allergy tests or “blood allergy panels” for all four children.

2. The FAC asserted the tests were performed at a WestPac lab on Stockdale Highway in Bakersfield.1 Two of the children were tested on April 10, 2024, and the other two children were tested on April 12, 2024.2 The FAC alleged that when Potts took her children to WestPac’s lab for testing, she was told “she could sign up … online to receive the [test] results.” Potts attempted to register her children on WestPac’s online portal on April 12, 2024 and April 17, 2024, to obtain their test results, but was unable to obtain their test results. The FAC further alleged that “[o]n April 26, 2024, [Potts] still had not received access to her children’s allergy panel results through the online platform.” The FAC added: “After multiple failed call attempts, West[P]ac laboratories[’] Customer Service Representative contacted the Bakersfield laboratory [and] connected [Potts] with them directly[,] and [Potts] was finally instructed to submit a Medical Records Release (MMR) and Authorization-to-Release Form. [Potts] submitted one for each child the same day.” The FAC continued: “On April 29, 2024, [Potts] received an email from [a] WestPac Labs, Inc. Customer Service Representative … with her children’s allergy panel results.”

1 The FAC alleged that Potts saw a notice on the door of the lab stating that “WestPac Labs, Inc. was converting to LabCorp by the end of the month.” In its respondent’s brief, WestPac states: “Laboratory Corporation of America Holdings (‘LabCorp’) is a co-defendant in this action that provides clinical laboratory services. [Citation.] LabCorp was in the process of acquiring WestPac’s assets when [Potts] alleges she took her children to a WestPac location for bloodwork.” A declaration from WestPac’s counsel included in the record indicated that while LabCorp purchased WestPac’s assets, “the structure of the asset sale resulted in WestPac remaining a separate, individual legal entity from LabCorp.” The record further indicated that on November 19, 2024, the trial court granted LabCorp’s demurrer without leave to amend in this matter. 2 In its respondent’s brief, WestPac notes, with respect to medical records of the children that were attached to the FAC: “[E]xhibits [Potts] attached to the FAC appear to contradict the FAC’s own allegations, as the exhibits suggest that all bloodwork was completed by LabCorp, and not WestPac as alleged by the FAC.”

3. The allegations implicating WestPac related to blood allergy testing of Potts’s children; there was no allegation in the FAC that Potts herself underwent tests at WestPac. In addition to the factual allegations implicating WestPac, the FAC contained various factual allegations concerning medical providers at Kern Medical Center and its clinics, as well as at Kern Allergy Medical Clinic. Such allegations are not relevant to this appeal. The FAC asserted seven causes of action; however, it did not specify to which defendant or defendants each cause of action pertained. The causes of action alleged violations of, respectively: (1) Health and Safety Code sections 123100 to 123149.5 (full chapter: patient access to health records); (2) Business and Professions Code section 2266 (requiring preservation of medical records by physicians and surgeons for seven years); (3) Civil Code section 56 (entire Confidentiality of Medical Information Act (CMIA)); (4) Business and Professions Code section 810 (prescribing disciplinary action for false or fraudulent claims by healthcare professionals); (5) Civil Code section 1710 (deceit); (6) Penal Code section 471.5 (codifying misdemeanor offense of falsifying medical records with fraudulent intent); and (7) California Code of Regulations, title 22, section 70707 (requiring hospitals to adopt and publicly post list of patients’ rights). The FAC’s prayer for relief requested, inter alia, “compensatory damages in an amount to be determined at trial”; “punitive damages in an amount sufficient to punish Defendant [sic] for their wrongful conduct and deter future misconduct”; and “injunctive relief requiring Defendant [sic] to comply with all applicable laws and regulations governing medical records and patient rights.” Critically, for purposes of this appeal, the summons on the FAC was not issued until January 31, 2025, over six months after the FAC was filed. Prior to the issuance of the summons for the FAC, Potts on November 13, 2024, served WestPac with the FAC and the summons for the original complaint, which summons did not name WestPac (as noted above, WestPac was not named as a defendant in the original complaint). It does

4. not appear that Potts ever served WestPac with the summons on the FAC. Similarly, Potts never served WestPac with a notice of punitive damages. Potts’s Request for Entry of Default and WestPac’s Subsequent Filings On December 20, 2024, before issuance of a summons on the FAC and before Potts served WestPac with a notice of punitive damages, Potts filed a request for entry of default against WestPac in the trial court.3 On December 23, 2024, the trial court clerk entered default as requested. On December 26, 2024, counsel for WestPac filed, for the first time, a notice of appearance in the matter. At the time counsel filed a notice of appearance, she was not aware that the trial court clerk had entered WestPac’s default on December 23, 2024.

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