POPE v. NAVIENT CORPORATION

CourtDistrict Court, D. New Jersey
DecidedMarch 11, 2021
Docket1:17-cv-08373
StatusUnknown

This text of POPE v. NAVIENT CORPORATION (POPE v. NAVIENT CORPORATION) is published on Counsel Stack Legal Research, covering District Court, D. New Jersey primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
POPE v. NAVIENT CORPORATION, (D.N.J. 2021).

Opinion

NOT FOR PUBLICATION

IN THE UNITED STATES DISTRICT COURT FOR THE DISTRICT OF NEW JERSEY CAMDEN VICINAGE __________________________________ : POPE, : : Plaintiff, : : Civil No. 17-8373 (RBK/AMD) v. : : OPINION NAVIENT CORP., et al., : : Defendants. : __________________________________ : KUGLER, United States District Judge: This matter comes before the Court upon lead Plaintiff Jesse Wayne Pritchard’s Motion for Class Certification (Doc. No. 70). The motion is unopposed. For the reasons set forth below, Plaintiff’s Motion is GRANTED. I. BACKGROUND This federal securities class action is brought by holders of common stock of Defendant Navient Corporation (“Navient”)—one of the largest student loan servicers in the United States. Lead Plaintiff alleges that Navient and its corporate officers violated Section 10(b) and 20(a) of the Securities Exchange Act of 1934 when they lied about perpetrating a deceptive forbearance scheme whereby Navient actively steered borrowers into forbearance status even though income- driven repayment plans were more economically advantageous. A. Factual Background Plaintiff brings this federal securities class action on behalf of all persons, excluding Defendants, who purchased or otherwise acquired the publicly-traded securities of Navient Corporation (“Navient”) during the period from January 18, 2017 through November 20, 2018. Navient, a publicly-traded corporation, is “one of the ten major loan servicers that have contracts with the Department of Education.” (Doc. 33, (“Compl.”) ¶ 34). Defendants include

Navient, its Chief Executive Officer John F. Remondi, and its Chief Financial Officers during the class period, Somsak Chivavibul and Christian M. Lown. Plaintiff alleges that, during the class period, Defendants made materially false and misleading statements regarding Navient’s business, causing losses and damages among the holders of Navient securities. The claims arise from Defendants’ response to lawsuits brought against Navient by the Consumer Financial Protection Bureau (“CFPB”) and State Attorneys General from Illinois, Washington, Pennsylvania, California, and Mississippi. In these lawsuits, Navient was sued for allegedly running a “forbearance scheme,” which Plaintiff describes as an “illegal scheme to cheat struggling student borrowers out of their rights to lower repayment

plans” by improperly steering borrowers into forbearance status, rather than offering more financially sensible income-driven repayment (IDR) plans. (Compl. ¶ 2). Plaintiff claims that Navient could operate more efficiently and cost-effectively by steering borrowers into forbearance, whether or not it was financially appropriate for the borrower. Knowing this, Navient allegedly instructed its customer service representatives to “actively steer borrowers into forbearance” during phone conversations, rather than discuss IDR plans, which would necessitate a much lengthier conversation and reduce the number of customers each Navient employee could service. (Compl. ¶¶ 3–4). This instruction to staff allowed Navient to decrease call length per borrower and thus “service more loans in shorter amounts of time.” (Id. ¶¶ 3–4). Additionally, forbearance-steering was profitable for Navient because staff could enroll a borrower in forbearance over the phone, whereas IDR required borrowers to fill out and submit paperwork on their own and recertify their IDR application each year. (Id. ¶ 50–54). There was no guarantee that borrowers would complete IDR steps on their own, potentially resulting in loans being placed into default or delinquent status. (Id.). In

contrast, enrolling borrowers in forbearance over the phone guaranteed that loans would not reflect a default or delinquent status. (Id.). Plaintiff emphasizes that the status of loans affected executive bonuses, as well as influenced “the number of loans Navient would receive for servicing from the Department of Education.” (Id. ¶ 4). Forbearance also generated more income for Navient: interest that accrued during the forbearance period capitalized at the end of the forbearance period, potentially increasing monthly payments and overall repayment amount. (Id. ¶ 48). Lawsuits against Navient On January 18, 2017, the start date of the class period, the CFPB and State Attorneys

General (“AG”) from Washington and Illinois filed the first set of lawsuits against Navient. (Compl. ¶ 59). These suits alleged “multiple violations relating to predatory lending practices,” including allegations relating to the forbearance scheme detailed above. (Id.). That same day, Navient put out three press releases responding to the lawsuits. (Id. ¶¶ 62, 98). Navient’s press releases called the lawsuits politically motivated, stated that the allegations were unsubstantiated and false, denied the lawsuits’ claim that Navient did not educate borrowers about IDR, and went on to highlight successful aspects of Navient’s loan repayment system. (Id. ¶¶ 62, 98–100). Based on Navient’s response, analysts such as Credit Suisse did not downgrade Navient’s rating. (Id. ¶ 64). Plaintiff claims that Navient’s denial—which Plaintiff alleges contained “false and materially misleading” statements—misled investors and artificially inflated stock prices. (Id. ¶¶ 66, 101). Plaintiff details several additional times where Defendants deny the substance of the CFPB and Washington and Illinois AG lawsuits. On January 23, 2017, Defendant Remondi commented on the lawsuits in an interview with The Washington Post. (Compl. ¶ 102). In the

interview, Remondi “categorically denied” the allegations contained in the government lawsuits, and stated that Navient would not be made economically better off by steering borrowers into forbearance. (Id.). On Feburary 24, 2017, Navient issued its annual report, the 2016 10-K, which stated that Navient promotes awareness of IDR plans and limits grants of forbearance, tailoring forbearance to each customer’s “unique situation.” (Id. ¶¶ 104–105). This 10-K was signed by Defendants Remondi and Chivavibul. (Id.). In April 2017, Navient responded to a Bloomberg article which covered these lawsuits and insinuated that Navient did not act in the best interests of its borrowers. (Id. ¶¶ 108–109). Navient’s response said, “[s]tatements that Navient does not inform borrowers of their array of repayment options are patently false.” (Id.).

As a result of the CFPB’s lawsuit, the Department of Education’s (“ED”) Federal Student Aid (“FSA”) office conducted an audit of “Navient’s forbearance practices between March 20 and 24, 2017.” (Compl. ¶ 8). The audit finalized its conclusions in a May 18, 2017 report which found, among other things, that Navient was “placing borrowers into forbearance without providing them with other, more beneficial options.” (Id.) FSA found that, in almost one out of ten calls with borrowers, forbearance was offered as the only option available, regardless of personal situation. (Id. ¶ 94). Navient did not publicly disclose the completed audit at this point. (Id. ¶ 9). On October 5, 2017, the Pennsylvania AG filed a lawsuit against Navient. (Id. ¶ 121). Similar to the existing litigation, this suit alleged that Navient failed to inform borrowers of potentially beneficial IDR options and “instead pushed borrowers into forbearance.” (Id. ¶ 122). This lawsuit differed from previous ones, however, in that it focused on more recent conduct by Navient, alleging that Navient’s forbearance-steering scheme had continued into early 2017. (Id.

¶ 123). Plaintiff asserts that investors reacted more negatively to the Pennsylvania AG allegations because they were “more expansive,” included a more recent time period, and ultimately “led investors to question whether and to what extent Remondi had been telling the truth when denying the CFPB and States AG Complaints’ allegations regarding Navient’s forbearance practices.” (Id. ¶ 127).

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