PISHEVAR v. HOTELS.COM, LP

CourtDistrict Court, S.D. Florida
DecidedOctober 28, 2024
Docket1:24-cv-22081
StatusUnknown

This text of PISHEVAR v. HOTELS.COM, LP (PISHEVAR v. HOTELS.COM, LP) is published on Counsel Stack Legal Research, covering District Court, S.D. Florida primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
PISHEVAR v. HOTELS.COM, LP, (S.D. Fla. 2024).

Opinion

UNITED STATES DISTRICT COURT SOUTHERN DISTRICT OF FLORIDA

Case No. 24-cv-22081-BLOOM/Elfenbein

SHERVIN PISHEVAR, an individual,

Plaintiff,

v.

HOTELS.COM, a foreign limited liability partnership,

Defendant. ________________________________/

ORDER ON MOTION TO DISMISS

THIS CAUSE is before the Court upon Defendant Hotels.com’s Motion to Dismiss, ECF No. [5], filed on June 6, 2024. Plaintiff Shervin Pishevar filed a Response in Opposition, (“Response”), ECF No. [15], to which Defendant filed a Reply, ECF No. [20]. The Court has reviewed the Motion to Dismiss, the supporting and opposing submissions, the record in the case, and is otherwise fully advised. For the reasons that follow, the Motion to Dismiss is granted. I. BACKGROUND Plaintiff brings an action for damages resulting from Defendant’s alleged acts and omissions regarding the fraudulent use of Plaintiff’s American Express Centurion Card for hotel reservations to unknown third parties. See ECF No. [1-1]. Plaintiff alleges that, in late 2018, he held an American Express Centurion Card, ending in -5008 (“Stolen Card Number”) that was canceled and a new Centurion Card with a new card number was issued for Plaintiff’s account. Id. at ¶ 14-15. Beginning around December 2018, fraudulent charges attached to Hotels.com reservations began being made to Plaintiff’s account. Id. at ¶ 17. The charges continued undetected, in ever-increasing frequency, through January 2022. Id. In late 2018 through mid-2019, a new fraudulent Hotels.com reservation was charged to the Stolen Card Number once every few days. Id. at ¶ 18. By late summer 2019, one or two new Hotels.com reservations would be charged to the Stolen Card Number every day. Id. By early to mid-2021, three to five new, separate Hotels.com reservations would be charged to the Stolen Card

Number almost every day. Id. The charges were made to Plaintiff’s personal card from a Hotels.com account not associated with Plaintiff, under the name of unknown third parties. Id. at ¶ 20. Defendant accepted and processed the fraudulent charges, even though they were made using a card that had been canceled by early 2019. Id. at ¶ 4. Plaintiff attaches a complete list of the fraudulent charges made on his card that have been identified thus far. Id. at 50-256. Plaintiff ultimately paid the charges to his card. Id. at ¶¶ 35, 44. Plaintiff does not have a Hotels.com account. Id. at ¶ 22. Plaintiff was first notified of the fraudulent charges in January 2022. Id. at ¶ 25. Plaintiff immediately took steps to challenge the charges and notify American Express. Id. Nearly fifteen months after Plaintiff first reported the fraudulent charges to American Express, Plaintiff received

notification that American Express refused to reverse the charges, and his fraud claim would be closed. Id. at ¶ 26. Plaintiff alleges that American Express contacted Hotels.com requesting “chargebacks,” for the fraudulent charges. Id. at ¶ 27. Plaintiff contends, though, that Defendant failed to conduct a reasonable investigation and declined the requested “chargebacks.” Id. at ¶ 28. The Complaint asserts five Counts: (I) Unjust Enrichment; (II) Money Had and Received; (III) (Alternative Claim) Breach of Contract; (IV) Negligence; and (V) Conversion. Defendant moves to dismiss the Complaint on three bases: (1) Plaintiff had the apparent authority to authorize the charges; (2) Plaintiff fails to state any cause of action; and (3) any claims based on allegedly fraudulent charges made before August 23, 2019 are barred by the statute of limitations. ECF No. [5] at 2. Defendant seeks dismissal with prejudice and argues that any amendment would be futile. Id. Plaintiff responds that the Complaint does not establish his claims are barred by apparent authority, and the application of the apparent authority defense requires an intense factual analysis

that the Court cannot undertake at this early stage in the litigation. ECF No. [15] at 4, 9. Further, Plaintiff contends the Complaint sets forth sufficient facts to state claims for relief. Id. at 10-19. Finally, Plaintiff clarifies that for his unjust enrichment, money had and received, negligence, and conversion claims, he is not seeking recovery for the fraudulent transactions pre-dating August 22, 2019. Id. at 19. However, Plaintiff is seeking recovery for all damages sustained from December 2018 forward for his breach of contract claim. Id. Plaintiff seeks leave to amend the Complaint should the Court find it is deficient in any way. Id. at 20. Defendant replies that Plaintiff’s failure to check his credit card statements for multiple years and his continued payment of allegedly fraudulent charges constitute a negative omission on which Defendant was entitled to rely in processing the transactions. ECF No. [20]. Defendant

contends that Plaintiff’s claims fail because Plaintiff cannot establish that Defendant owed him any duty or that Defendant’s actions were the proximate cause of the alleged injury. Id. at 11-14. II. LEGAL STANDARD A. Motion to Dismiss On a motion to dismiss, the Court must take the factual allegations in the complaint as true and draw all inferences in favor of Plaintiff. See Chaparro v. Carnival Corp., 693 F.3d 1333, 1335 (11th Cir. 2012); Griffin Indus., Inc. v. Irvin, 496 F.3d 1189, 1199 (11th Cir. 2007) (“We are required to accept the facts as set forth in the plaintiff’s complaint as true, and our consideration is limited to those facts contained in the pleadings and attached exhibits.”). “On a Rule 12(b)(6) motion to dismiss, ‘[t]he moving party bears the burden to show that the complaint should be dismissed.’” Sprint Sols., Inc. v. Fils-Amie, 44 F. Supp. 3d 1224, 1228 (S.D. Fla. 2014) (quoting Mendez–Arriola v. White Wilson Med. Ctr. PA, No. 09–495, 2010 WL 3385356, at *3 (N.D. Fla. Aug. 25, 2010)). “A facially plausible claim must allege facts that are more than merely possible. . . . But if allegations are indeed more conclusory than factual, then the court does not have to

assume their truth.” Chaparro, 693 F.3d at 1337 (internal citations omitted). B. Futility of Amendment Rule 15 of the Federal Rules of Civil Procedure directs that before trial, “[t]he court should freely give leave [to amend] when justice so requires.” Fed. R. Civ. P. 15(a)(2). Leave to amend should be “freely given” absent a showing of “futility of amendment.” Garfield v. NDC Health Corp., 466 F.3d 1255, 1270 (11th Cir. 2006) (citing Foman v. Davis, 371 U.S. 178, 182 (1962)). When an amended complaint would still be “properly dismissed or be immediately subject to summary judgment for the defendant,” a district court could determine that leave to amend the complaint is futile. Rivas v. Bank of N.Y. Mellon, 777 F. App’x 958, 965 (11th Cir. 2019) (quoting Cockrell v. Sparks, 510 F.3d 1307, 1310 (11th Cir. 2007)).

III. DISCUSSION A. Apparent Authority Under Florida agency law, apparent authority “is a form of estoppel [that arises] from ‘the authority a principal knowingly tolerates or allows an agent to assume, or which the principal by his actions or words holds the agent out as possessing.’” Marchisio v. Carrington Mortg. Servs., LLC, 919 F.3d 1288, 1312 (11th Cir. 2019) (quoting Regions Bank v. Maroone Chevrolet, L.L.C., 118 So. 3d 251, 255 (Fla.

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PISHEVAR v. HOTELS.COM, LP, Counsel Stack Legal Research, https://law.counselstack.com/opinion/pishevar-v-hotelscom-lp-flsd-2024.