Ping Cheung v. JPMorgan Chase & Co.

2024 NY Slip Op 31906(U)
CourtNew York Supreme Court, New York County
DecidedJune 3, 2024
StatusUnpublished

This text of 2024 NY Slip Op 31906(U) (Ping Cheung v. JPMorgan Chase & Co.) is published on Counsel Stack Legal Research, covering New York Supreme Court, New York County primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Ping Cheung v. JPMorgan Chase & Co., 2024 NY Slip Op 31906(U) (N.Y. Super. Ct. 2024).

Opinion

Ping Cheung v JPMorgan Chase & Co. 2024 NY Slip Op 31906(U) June 3, 2024 Supreme Court, New York County Docket Number: Index No. 159218/2022 Judge: Dakota D. Ramseur Cases posted with a "30000" identifier, i.e., 2013 NY Slip Op 30001(U), are republished from various New York State and local government sources, including the New York State Unified Court System's eCourts Service. This opinion is uncorrected and not selected for official publication. FILED: NEW YORK COUNTY CLERK 06/03/2024 04:42 PM INDEX NO. 159218/2022 NYSCEF DOC. NO. 38 RECEIVED NYSCEF: 06/03/2024

SUPREME COURT OF THE STATE OF NEW YORK NEW YORK COUNTY PRESENT: HON. DAKOTA D. RAMSEUR PART 34M Justice ---------------------------------------------------------------------------------X INDEX NO. 159218/2022 PING CHEUNG a/k/a PENNY YE and KEVIN YE, MOTION DATE 05/10/2023 Plaintiffs, MOTION SEQ. NO. 002 -v- JPMORGAN CHASE & CO., LAURA PHUNG, LESLIE MORENO, MICHAEL CHAN, PATTIE LIANG, JESSICA DECISION + ORDER ON SALINAS, MUHAI ISLAM, and JPMORGAN CHASE BANK, N.A., MOTION

Defendants. ---------------------------------------------------------------------------------X

The following e-filed documents, listed by NYSCEF document number (Motion 002) 23, 24, 25, 26, 27, 28, 29, 30, 31, 32, 33, 34, 35, 36, 37 were read on this motion to/for DISMISSAL .

Plaintiffs Ping Cheung a/k/a Penny Ye (Cheung) and Kevin Ye (Ye) (plaintiffs) commenced this action against defendants JPMorgan Chase & Co. (JPMorgan), JPMorgan Chase Bank, N.A. (Chase Bank), Laura Phung (Phung), Leslie Moreno (Moreno), Michael Chan (Chan), Pattie Liang (Liang), Jessica Salinas (Salinas), and Muhai Islam (Islam) (collectively, defendants) to recover damages related to the loss of items stored in a safe deposit box plaintiffs had leased at a branch of Chase Bank in New York County. Defendants now move pre-answer pursuant to CPLR 3211(a) (7) to dismiss the amended complaint. For the following reasons, the motion to dismiss is granted.

FACTUAL ALLEGATIONS

JPMorgan and Chase Bank are chartered banking institutions that provide services, such as leasing safe deposit boxes, to customers at local branches (NYSCEF doc. no. 18, amended complaint ¶¶ 29, 38). Phung, Moreno, Chan, Liang, Salinas, and Islam are Chase Bank employees (id., ¶¶ 4, 7, 10, 13, 16, 19).

On June 3, 2015, plaintiffs opened safe deposit box no. 20002 at a Chase Bank branch located at 231 Grand Street, New York, New York, under a lease agreement with Chase Bank (id., ¶¶ 42, 46 and 62). The lease agreement allegedly “provides that [Chase Bank] does not exercise removal of any of the Safe Deposit Box’s contents” and “does not provide that [Chase Bank] can access the Safe Deposit Box by drilling it open without Plaintiffs’ knowledge, consent, or authorization” (id., ¶¶ 62-63). When plaintiffs leased the safe deposit box, Chase Bank allegedly represented that “their safe deposit boxes have been, are, and will be securely safeguarded” (id., ¶ 43). Plaintiffs stored cash and jewelry, among other items, in the safe deposit box (id., ¶ 44).

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On April 29, 2022, Cheung visited the branch and learned that the safe deposit box had been “drilled open without any notice or her authorization or permission” and its contents removed (id., ¶¶ 47-49 and 52). Chan told Cheung that he was unaware of any criminal activity and later told her that employees from “headquarters” had opened the box and removed its contents (id., ¶ 52). Phung told Cheung that plaintiffs’ box was one of 10 safe deposit boxes Salinas and Islam had drilled open and admitted that plaintiffs’ box had been mistakenly opened due to alleged discrepancies in the computer systems at the branch and at Chase Bank’s headquarters (id., ¶¶ 53- 54). Plaintiffs were told they could retrieve the items from their box in two weeks (id., ¶ 56).

On May 6, 2022, Chan is alleged to have “stated that CHASE’s upper management intentionally and purposefully failed to inform its clients about the unauthorized opening of safe deposit boxes” (id., ¶ 67).

Plaintiffs and their attorney visited the branch on May 13, 2022 (id., ¶ 68). Liang, the branch manager, though, told plaintiffs that they could not take the items that had been removed from their box if their attorney was present (id., ¶ 69). On May 17, 2022, plaintiffs and their attorney met with Phung and Moreno at the branch and were given multiple sealed bags containing numerous items (the Returned Items) and a “Safe Deposit Box Inventory or Found Content Attachment” document listing each Returned Item (id., ¶¶ 72-73). After Phung and Moreno matched each Returned Item to an item on the list, plaintiffs discovered that several items that had been stored in the safe deposit box were missing, including jewelry, gold bars and coins, and $161,900 in cash (the Missing Items) (id., ¶¶ 44 and 74). Liang authorized the release of the Returned Items to plaintiffs even though they refused to sign a “Verification of Safe Deposit Box Inventory or Found Content” form (id., ¶¶ 76-78). According to the Verification of Safe Deposit Box Inventory or Found Content form, Chase Bank employees opened the box on March 8, 2022, and on March 11, 2022, Salinas and Islam verified they had found the Returned Items in the box (id., ¶ 81). Plaintiffs allege, upon information and belief, that the contents of their safety deposit box had been transferred to a Chase Bank vault in Texas (id., ¶ 82), even though Chan had told them previously that the contents had been sent to another branch in New York City (id., ¶ 52).

As for the Missing Items, plaintiffs submitted a complaint/claim to Chase Bank (id., ¶ 84). By letter dated June 9, 2022, Chase Bank informed plaintiffs that “during an audit of our records, we found discrepancies with the information in our system that required us to drill your box on March 14, 2022,” and allegedly declined to return the Missing Items (id., ¶¶ 86-87). The letter also stated that Chase Bank had made a business decision in December 2021 to cease leasing new safe deposit boxes and would not lease a new box to plaintiffs (id., ¶ 97). On June 2, 2022, Chase debited $1,224.84 from Cheung’s checking account to pay for the annual service fees and taxes for safe deposit box no. 20002 for the June 2, 2022 to June 2, 2023 term (id., ¶ 96).

Plaintiffs commenced this action against JPMorgan, Phung, Moreno, Chan, and Liang on October 27, 2022 by filing a summons and complaint. After JPMorgan, Phung, Moreno, Chan, and Liang moved to dismiss the complaint, plaintiffs filed a supplemental summons and amended complaint adding Chase Bank, Salinas and Islam as defendants. The amended complaint dated January 25, 2023 asserts seven causes of action against all defendants for: (1) negligence; (2) gross

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negligence; (3) breach of contract; (4) a violation of General Business Law § 3491; (5) fraudulent misrepresentation; (6) aiding and abetting fraud; and (7) negligent misrepresentation. Plaintiffs seek to recover compensatory damages of not less than $3 million for each cause of action. In lieu of answering, defendants move to dismiss the first, second, fourth, fifth, sixth and seventh causes of action against them and to dismiss the third cause of action against JPMorgan, Phung, Moreno, Chan, Liang, Salinas, and Islam on the ground that the complaint fails to state a cause of action against them.

DISCUSSION

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Bluebook (online)
2024 NY Slip Op 31906(U), Counsel Stack Legal Research, https://law.counselstack.com/opinion/ping-cheung-v-jpmorgan-chase-co-nysupctnewyork-2024.