Pilot Travel Centers, LLC and Gina Franklin, Individually v. Willa Womack

CourtCourt of Appeals of Mississippi
DecidedDecember 17, 2024
Docket2023-CA-00035-COA
StatusPublished

This text of Pilot Travel Centers, LLC and Gina Franklin, Individually v. Willa Womack (Pilot Travel Centers, LLC and Gina Franklin, Individually v. Willa Womack) is published on Counsel Stack Legal Research, covering Court of Appeals of Mississippi primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Pilot Travel Centers, LLC and Gina Franklin, Individually v. Willa Womack, (Mich. Ct. App. 2024).

Opinion

IN THE COURT OF APPEALS OF THE STATE OF MISSISSIPPI

NO. 2023-CA-00035-COA

PILOT TRAVEL CENTERS, LLC AND GINA APPELLANTS FRANKLIN, INDIVIDUALLY

v.

WILLA WOMACK APPELLEE

DATE OF JUDGMENT: 05/26/2022 TRIAL JUDGE: HON. WINSTON L. KIDD COURT FROM WHICH APPEALED: HINDS COUNTY CIRCUIT COURT, FIRST JUDICIAL DISTRICT ATTORNEYS FOR APPELLANTS: GREGORY TODD BUTLER D. STERLING KIDD MALLORY KAYE BLAND JOHN PATRICK McMACKIN ATTORNEYS FOR APPELLEE: JAMES ASHLEY OGDEN JAMES W. SMITH JR. NATURE OF THE CASE: CIVIL - PERSONAL INJURY DISPOSITION: AFFIRMED - 12/17/2024 MOTION FOR REHEARING FILED:

EN BANC.

SMITH, J., FOR THE COURT:

¶1. Willa Womack sustained multiple injuries when she slipped and fell on a collapsed

wet-floor sign lying flat on its side as she entered a Pilot Travel Center (Pilot) in Hinds

County, Mississippi. Womack filed a premises-liability lawsuit against Pilot Travel Centers

LLC and Gina Franklin, individually, as the general manager of the Pilot where the incident

occurred. Following a trial in the Hinds County Circuit Court, a jury found that the

Appellants’ negligence in maintaining the premises in a reasonably safe condition had solely and proximately caused Womack’s fall and subsequent injuries. The jury awarded Womack

$393,000 in economic damages and $3,000,000 in non-economic damages. In accordance

with the monetary limit set forth in Mississippi Code Annotated section 11-1-60(2)(b) (Rev.

2019), the circuit court reduced Womack’s award of non-economic damages to $1,000,000,

resulting in a total monetary award to Womack of $1,393,000.

¶2. On appeal, the Appellants assert the following: (1) the collapsed wet-floor sign failed

to constitute an unreasonably dangerous condition; (2) Womack failed to prove that the

Appellants had notice of the collapsed wet-floor sign; (3) the circuit court erred by denying

the Appellants’ motion for a new trial; and (4) Womack’s monetary award for non-economic

damages was excessive and should be further remitted. Upon review, we find no reversible

error. We therefore affirm the circuit court’s amended final judgment.

FACTS

¶3. Womack suffered injuries to her neck, back, and knee when she slipped and fell on

a collapsed wet-floor sign as she entered Pilot around 11 a.m. on January 6, 2020. According

to the testimony of a former Pilot employee who was working at the time of Womack’s fall,

employees usually mopped the convenience store’s floors each morning between 5:30 a.m.

and 6 a.m. To alert customers that the floor might be wet, employees would set out wet-floor

signs. On the morning of Womack’s fall, a wet-floor sign stood inside the store’s vestibule,

which was a small enclosed area that separated the parking lot from the store’s interior. The

vestibule had a set of two glass doors on each side. One set of glass doors led to the store’s

parking lot and gas pumps, and the opposite set of glass doors led into the main area of the

2 store.

¶4. At 10:50 a.m. on January 6, 2020, the wet-floor sign was still in place. At that time,

Pilot’s security cameras recorded a customer knocking over the sign as he exited the doors

leading from the main part of the store and proceeded through the vestibule on his way to the

parking lot. Over the next ten minutes, the collapsed wet-floor sign remained on the

vestibule floor as customers continued to enter and exit Pilot. At several different points

during the ten-minute interval, Pilot’s security cameras captured various customers stepping

on, slipping on, or skirting around the collapsed sign. The security cameras also captured

Franklin, Pilot’s general manager, walking directly in front of, nearby, or facing the doors

leading into the vestibule as she set up a hot dog station a few feet away.

¶5. Around 11 a.m., Womack entered Pilot from the parking lot. As Womack walked

diagonally across the vestibule to enter the main part of the store, she slipped on the

collapsed wet-floor sign, hit her head on the glass doors leading into the store, and then

struck her knees on the vestibule floor. Ultimately, Womack required an ambulance to

transport her to the hospital for treatment.

¶6. In August 2020, Womack filed a premises-liability lawsuit against the Appellants.

Following a trial, the jury found that the Appellants’ negligence was the sole and proximate

cause of Womack’s fall and subsequent injuries and awarded damages as previously

described. After a reduction by the circuit court to comply with statutory guidelines,

Womack’s monetary award totaled $1,393,000. Following the circuit court’s entry of its

amended final judgment, the Appellants unsuccessfully moved for judgment notwithstanding

3 the verdict (JNOV) or, alternatively, a new trial. Aggrieved, the Appellants appeal.

DISCUSSION

I. Dangerous Condition

¶7. The parties do not dispute that Womack was an invitee on Pilot’s premises. Although

we recognize that a business owner “is not an insurer against all injuries” on his premises,

“the ‘owner still owes a duty to an invitee to exercise reasonable or ordinary care to keep the

premises in a reasonably safe condition or warn of dangerous conditions not readily apparent,

which [the] owner . . . knows of, or should know of, in the exercise of reasonable care.’”

Rhodes v. RL Stratton Props. LLC, 376 So. 3d 385, 389 (¶11) (Miss. Ct. App. 2023) (quoting

Vu v. Clayton, 765 So. 2d 1253, 1255 (¶7) (Miss. 2000)). “[M]ere proof that the invitee fell

and was injured while on the premises is insufficient to establish liability.” Carroll v.

Singing River LLC, 309 So. 3d 567, 570 (¶6) (Miss. Ct. App. 2020) (quoting Patterson v. Mi

Toro Mexican Inc., 270 So. 3d 19, 21 (¶7) (Miss. Ct. App. 2018)). Rather, “in every

premises-liability case, the plaintiff must show that a dangerous condition exists.” Keckley

v. Estes Equip. Co., 276 So. 3d 1230, 1236 (¶18) (Miss. Ct. App. 2018) (quoting McCullar

v. Boyd Tunica Inc., 50 So. 3d 1009, 1012 (¶13) (Miss. Ct. App. 2010)). “Proof that a

dangerous condition actually caused the invitee’s injury ‘is an essential element of the claim’

because ‘a property owner cannot be found liable for the plaintiff’s injury where no

dangerous condition exists.’” Carroll, 309 So. 3d at 570 (¶7) (quoting Patterson, 270 So.

3d at 21 (¶7)). “Whether a dangerous condition exists may be a question of fact for the jury.”

Keckley, 276 So. 3d at 1236 (¶18).

4 ¶8. Here, the Appellants contend that a collapsed wet-floor sign fails to constitute an

unreasonably dangerous condition sufficient to impose liability on them for Womack’s fall.

They instead argue that the collapsed wet-floor sign was “a safety feature, not an

unreasonably dangerous condition” and that “it would turn premises-liability law on its head

to find negligence based on items used to prevent injuries.” According to the Appellants, the

collapsed wet-floor sign inside Pilot’s vestibule amounted to one of the “usual dangers that

customers normally expect to encounter on a business’s premises,” and therefore, the

collapsed sign “fail[ed] to constitute [a] reasonably dangerous condition[.]” Martin v.

Trustmark Corp., 292 So. 3d 245, 248 (¶12) (Miss. Ct. App. 2019).

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Pilot Travel Centers, LLC and Gina Franklin, Individually v. Willa Womack, Counsel Stack Legal Research, https://law.counselstack.com/opinion/pilot-travel-centers-llc-and-gina-franklin-individually-v-willa-womack-missctapp-2024.