Opinion
BORDEN, J.
The dispositive issue in this appeal is whether the workers’ compensation commissioner (commissioner) abused his discretion in dismissing with prejudice the claim of the plaintiff, Angelo Pietraroia, a resident of Australia, because he failed to appear for the formal hearing before the commissioner in Connecticut. The plaintiff appeals from the decision of the compensation review board (board)1 affirming the decision of the commissioner dismissing the plaintiffs claim. The plaintiff contends that: (1) the commissioner had no power to dismiss the claim without adjudicating the case on the merits; and (2) in the alternative, the commissioner abused his discretion in dismissing the claim.2 We conclude that: (1) the commissioner had the power to dismiss the claim; but (2) he abused his [62]*62discretion in doing so. Accordingly, we reverse the board’s decision.
The plaintiff, on August 8,1994, through his Connecticut attorney, filed a claim for workers’ compensation against his former employer, the defendant Northeast Utilities,3 alleging that, while employed by the defendant from 1956 through 1972, he suffered “[p]ulmonary impairment caused by exposure to lung irritants . . . .”4 The notice of claim indicated that the plaintiff lived in Australia. The defendant filed a timely notice of contest of liability. Ultimately, on June 5, 1998, the commissioner granted the defendant’s motion to dismiss the claim with prejudice. The plaintiff appealed from that decision to the board, which affirmed the decision. This appeal followed.
Certain facts and the procedural history are undisputed. Following the filing of the plaintiffs claim and the defendant’s notice of contest, the matter was scheduled for a formal hearing on January 28, 1997. On January 2,1997, however, the plaintiff moved for permission to present his testimony electronically. In support thereof, the plaintiff represented that he was sixty-four years old, he had lived in Australia since 1972, and he resided in McLaren Flat, South Australia, which is near the city of Adelaide. He also represented that he was unable to testify in person because of illness, as indicated in a medical report attached to the motion.5 He [63]*63represented further that he “could . . . present his case by way of deposition,” which he acknowledged would, however, “be an inconvenience for both [the plaintiff] and [the defendant] in that counsel for each party would either have to travel to Australia at considerable cost or procure Australian attorneys to conduct a deposition in Australia.” The plaintiff submitted that “another alternative would be to present his testimony telephonically before the Commissioner at a continued formal hearing scheduled for a time which would take into account the 14 1/2 hour time difference between Middletown, Connecticut and South Australia.” He submitted that a telephone with speaker phone capabilities at the site of the hearing would be used, that the oath would be administered by an appropriate official provided in Practice Book § 13-28, formerly § 245,6 and [64]*64that he would bear the cost of the telephone time. The commissioner denied this request on January 6, 1997.
[65]*65Prior to the scheduled January 28 formal hearing, the defendant scheduled a physical examination of the plaintiff with Thomas Godar, a Connecticut physician, and also scheduled a deposition of the plaintiff in Connecticut. These were scheduled for times close to the January 28 formal hearing date. Neither the physical examination nor the deposition took place because the plaintiff did not travel from Australia to Connecticut for the hearing.
At the hearing on January 28, the defendant contended that “the statute of limitations and the statute of non-claim” barred the plaintiffs claim. The defendant also took the position that the hearing could not proceed because the plaintiff had not come to Connecticut to be deposed, to be examined by Godar, or to testify in the matter. The defendant contended that “[i]f the [plaintiff] wants the advantage of the Workers’ Compensation Act, he has to come back to the United States and comply with the rules and regulations and laws under Chapter 568” of the statutes. The defendant also suggested, however, that, based on the medical report, which had indicated that the plaintiffs symptoms were worse in the winter months, “[i]f [the plaintiff were] interested in pursuing his claim, maybe it’s not ripe to be heard in the winter months in [Connecticut],” and that “[m]aybe his condition will be better in the summer [66]*66months” and that he might be able to travel here for the hearing then.
The plaintiffs counsel responded that the plaintiff was not barred from pursuing his claim “simply because he’s unable to come to Connecticut to either be examined or to testify live at trial.” The counsel suggested that the plaintiff could be examined by a physician of the defendant’s choice in Australia, and that the plaintiffs counsel intended to arrange for his deposition to be taken in Australia.
The plaintiffs counsel had a coworker of the plaintiff, Anthony Yacono, however, available to testify at the hearing. The commissioner ruled that he would hear Yacono’s testimony. Yacono testified to the effect that he and the plaintiff worked on a boiler repair crew for the defendant for approximately fifteen years, that this work involved ongoing and significant exposure to asbestos dust, and that he had retired early in 1986 because he had asbestosis.
Following the hearing, the defendant moved in writing to stay the formal hearing, and to compel the plaintiff to come to Connecticut for a prehearing deposition, for an examination by Godar, and for the hearing itself. The defendant contended that it was not reasonable to require it either: (1) to travel to Australia or to engage Australian counsel for purposes of deposing the plaintiff there; or (2) to engage an Australian physician to examine the plaintiff there.7 Thus, the defendant maintained, [67]*67“[t]here are no palatable alternatives, short of [the plaintiffs] return to the state of Connecticut,” and that “these concerns . . . mandate [the plaintiff] to return to the United States, if he intends to pursue his claim against the [defendant] formally.”8
In response, the plaintiffs counsel requested that, in lieu of the plaintiffs physical presence at the hearing, his deposition be taken in Australia for use at the hearing. With respect to Godar’s examination, the plaintiffs counsel contended that, although the plaintiff did not contest the appropriateness of an examination by a physician chosen by the defendant, or the defendant’s right to have Godar review the case and testify as an expert, a proper balance of the parties’ interests would be struck by having the defendant obtain an examination in Australia and provide the results to Godar for his review.
On April 14,1997, the commissioner ruled as follows: “The [plaintiff] shall avail himself for a deposition, an [independent medical examination], and testify before the undersigned in Connecticut by 9/1/97. Failure to do so and absent good cause may result in a mistrial.” The plaintiff petitioned for review by the board, which affirmed the ruling.
The plaintiff did not come to Connecticut on or before September 1,1997, and on February 12,1998, the defendant moved for a mistrial and dismissal of the plaintiffs claim. The plaintiffs counsel objected, and indicated that the plaintiff had “advised counsel that he will travel to the United States in May of 1998 . . . .” Accordingly, the plaintiffs counsel requested that the formal hearing be continued “to a date certain in May of 1998.” Attached to the plaintiffs counsel’s objection and [68]*68request for a continuance, as the basis for the plaintiffs contention of “ ‘good cause’ ” for his earlier failure to appear by September 1, 1997, was a letter dated April 28, 1997, from Ann Matthews, a physician in Australia, stating that “[i]t is highly undesirable that [the plaintiff] travels overseas because of a very probable risk of exacerbation of his respiratory tract diseases.”9
The commissioner scheduled the formal hearing for May 8, 1998. On that date, the defendant and the plaintiffs counsel appeared. The plaintiffs counsel explained that, although the plaintiff had planned to come to Connecticut to pursue his claim and had made travel arrangements, he had not been feeling well for more than one month and that “shortly before he was to leave” he “finally decided that he did not feel well enough to travel. And, his doctor has confirmed that was an appropriate decision.” In support of that assertion, the plaintiffs counsel produced a letter from Peter Leonello, the plaintiffs physician, dated April 26, 1998, stating that the plaintiff “is at high risk of developing respiratory problems when travelling in confined spaces such as aeroplanes, and when coming in contact with new viruses in the northern hemisphere. His decision not to travel to the USA, I think, is reasonable on medical grounds.”10
[69]*69The defendant responded by filing a written motion to dismiss. The stated ground was “[the plaintiffs] failure to appear for trial.” The defendant indicated that it had scheduled an examination by Godar and a deposition of the plaintiff on dates close to the scheduled hearing date, that the plaintiffs counsel had informed the defendant that the plaintiff would not be appearing for the deposition, examination or hearing for the “ostensible reason . . . [of] ill health,” that as of May 7,1998, the defendant had “seen nothing in writing that supports this assertion,” and that “[n]either the [t]rial [commissioner, nor the [defendant] should accept the bare assertion that poor health prevents [the plaintiff] from appearing for trial.”
On June 5,1998, the commissioner granted the defendant’s motion to dismiss “with prejudice.”11 The plaintiff appealed to the board, which affirmed the commissioner’s decision. This appeal followed.
[70]*70I
The plaintiff first claims that the commissioner had no authority to dismiss his claim without adjudicating it on the merits. The plaintiff argues that, unlike trial judges, who undoubtedly have the power to dismiss or otherwise deny a claim for failure to comply with discovery orders; see, e.g., Practice Book § 13-14;12 or for failure to appear for trial; see, e.g., Practice Book § 17-19;13 a workers’ compensation commissioner has no statutory or regulatory authority to dismiss a claim, except on jurisdictional grounds, without adjudicating [71]*71its merits, irrespective of the reasons for such a dismissal. We disagree.
General Statutes § 31-29814 provides in relevant part: “In all cases and hearings under the provisions of this chapter, the commissioner shall proceed, so far as possible, in accordance with the rules of equity. He shall not be bound by the ordinary common law or statutory rules of evidence or procedure, but shall make inquiry, through oral testimony, deposition testimony or written and printed records, in a manner that is best calculated to ascertain the substantial rights of the parties and carry out the provisions and intent of this chapter. . . .” This statutory language is capacious enough to include the power to dismiss a claim in an appropriate case.
There is no doubt that a court may, under its inherent equitable powers, dismiss a claim in an appropriate case of unjustifiable disobedience of its orders, or for [72]*72an unjustifiable failure to appear for trial. See Jaconski v. AMF, Inc., 208 Conn. 230, 232-33, 543 A.2d 728 (1988). Thus, a commissioner has an analogous power to dismiss a claim “in accordance with the rules of equity.” General Statutes § 31-298. Furthermore, the statutory grant to the commissioner “to ascertain the substantial rights of the parties and carry out the provisions and intent of’ the workers’ compensation laws; General Statutes § 31-298; necessarily carries with it the power to dismiss a claim in an appropriate case. The “substantial rights of the parties” include the right of the employer, in an appropriate case, independently to examine the claimant, to notice his deposition, and to insist on hearing his personal testimony at a formal hearing.
Indeed, the plaintiffs argument would mean that, despite the reasonableness of the commissioner’s orders, and despite the lack of justification for his failure to comply with them or to appear for a duly scheduled formal hearing, the commissioner could not dismiss the claim. The result would be that the claim would remain in a procedural limbo. We decline to read the broad statutory grant of authority to the commissioner in such a cramped and bizarre way.
The plaintiffs reliance on Gonirenki v. American Steel & Wire Co., 106 Conn. 1, 137 A.2d 26 (1927), is misplaced. In that case, the commissioner denied, without a hearing on its merits, an application by the employer to reopen and modify a finding and award in favor of the employee on the basis of newly discovered evidence. Id., 3. This court ruled that the rights of the employer had been prejudiced by the commissioner’s ruling because the employer had not been afforded a hearing on the merits of its motion to reopen and modify the award. Id., 9. That case cannot be read as standing for the proposition that the commissioner has no statu[73]*73tory power to dismiss a claim irrespective of the merits of the motion to dismiss.
II
The plaintiff next contends that the commissioner abused his discretion in dismissing the plaintiffs claim. We agree. We conclude that, under the particular facts of the present case, there were available procedures, short of dismissal of the claim, that would have sufficiently protected the legitimate interests of both the plaintiff and the defendant.
It is implicit in the discussion in part I of this opinion that a commissioner has the discretion to dismiss a workers’ compensation claim for an unjustified failure of the employee to appear for a formal hearing, to appear for a deposition, and to subject himself to a properly ordered independent medical examination. Just as in a court, “ [decisions on the entry of such sanctions rest within the sound discretion of the [commissioner]. Filisko v. Bridgeport Hydraulic Co., 176 Conn. 33, 39-40, 404 A.2d 889 (1978). In reviewing a claim that this discretion has been abused the unquestioned rule is that great weight is due to the action of the [commissioner] and every reasonable presumption should be given in favor of its correctness. Dudas v. Ward Baking Co., 104 Conn. 516, 518, 133 A. 591 [1926] .... Ardoline v. Keegan, 140 Conn. 552, 555, 102 A.2d 352 [1954]. Camp v. Booth, 160 Conn. 10, 13, 273 A.2d 714 [1970]. DiPalma v. Wiesen, 163 Conn. 293, 298, 303 A.2d 709 (1972). [T]he ultimate issue is whether the [commissioner] could reasonably conclude as it did. E. M. Loew’s Enterprises, Inc. v. Surabian, 146 Conn. 608, 611, 153 A.2d 463 (1959). Timm v. Timm, 195 Conn. 202, 207, 487 A.2d 191 (1985).” (Internal quotation marks omitted.) Rullo v. General Motors Corp., 208 Conn. 74, 78-79, 543 A.2d 279 (1988). Just as in a court, however, “[discretion imports something more than leeway in [74]*74decision-making. ... It means a legal discretion, to be exercised in conformity with the spirit of the law and in a manner to subserve and not to impede or defeat the ends of substantial justice.” (Internal quotation marks omitted.) Gateway Co. v. DiNoia, 232 Conn. 223, 239, 654 A.2d 342 (1995). The commissioner’s discretion, therefore, must be exercised consistently with several fundamental principles applicable to workers’ compensation proceedings.
The Workers’ Compensation Act (act) “provides the sole remedy for employees and their dependents for work-related injuries and death.” Green v. General Dynamics Corp., 245 Conn. 66, 71, 712 A.2d 938 (1998). Its purpose “is to provide a prompt, efficient, simple and inexpensive procedure for obtaining benefits related to employment.” Middletown v. Local 1073, 1 Conn. App. 58, 65, 467 A.2d 1258 (1983), cert. dismissed, 192 Conn. 803, 471 A.2d 244 (1984). Furthermore, the act “is remedial and must be interpreted liberally to achieve its humanitarian purposes.” Gil v. Courthouse One, 239 Conn. 676, 682, 687 A.2d 146 (1997). In addition, inherent in the act is its analog to the judicial “policy preference to bring about a trial on the merits of a dispute whenever possible and to secure for the litigant his day in court. Snow v. Calise, 174 Conn. 567, 574, 392 A.2d 440 (1978). The design of the rules of practice is both to facilitate business and to advance justice; they will be interpreted liberally in any case where it shall be manifest that a strict adherence to them will work surprise or injustice.
. . . Rules are a means to justice, and not an end in themselves . . . . In re Dodson, 214 Conn. 344, 363, 572 A.2d 328, cert. denied, 498 U.S. 896, 111 S. Ct. 247, 112 L.Ed.2d 205 (1990). Our practice does not favor the termination of proceedings without a determination of the merits of the controversy where that can be brought about with due regard to necessary rules of procedure. Johnson v. Zoning Board of Appeals, 166 Conn. 102, [75]*75111, 347 A.2d 53 (1974).” (Internal quotation marks omitted.) Coppola v. Coppola, 243 Conn. 657, 665-66, 707 A.2d 281 (1998).
These principles lead us to conclude that, before imposing the sanction of dismissal, the commissioner must be satisfied that no other procedures are reasonably available to meet the legitimate interests of both parties. Thus, the sanction of dismissal should be imposed only as a last resort, and where it would be the only reasonable remedy available to vindicate the legitimate interests of the employer. That high standard was not met in the present case.
We first note that no testimony regarding any of the underlying assertions was taken. All of the facts concerning the ability or lack thereof of the plaintiff to travel to Connecticut from Australia were reflected in the medical reports from the physicians in Australia. Thus, the deference that we normally would give to the commissioner on issues of credibility is not warranted in the present case, because we are as able as he was to gauge the reliability of those documents.
That documentary record is sufficiently and consistently clear to establish, at least presumptively, that the plaintiff suffers from asbestosis, that he has done so for several years, and that there would have been serious risks to his health created by traveling to Connecticut. The November, 1996 report of Leonello, including the attached X-ray reports, indicated the physician’s diagnosis of pulmonary asbestosis, that the plaintiffs symptoms were worse during the winter months, and that the physician had advised him against traveling to the United States—not only during the winter months, but “particularly now that the winter [was] coming.” The April, 1997 report of Matthews reaffirmed the diagnosis of asbestosis, and stated that it was “highly undesirable” that the plaintiff travel overseas because of a [76]*76“very probable risk of exacerbation of his respiratory tract diseases.” The April, 1998 report of Leonello asserted, consistent with the previous two reports, that the plaintiff was at “high risk of developing respiratory problems when travelling in confined spaces such as aeroplanes, and when coming in contact with new viruses in the northern hemisphere,” that the plaintiffs decision not to travel here was, therefore, medically reasonable, and that Leonello had advised him, on both physical and emotional grounds, not to travel to Connecticut. Thus, there was a consistent documentary record, from three Australian physicians, that it would have been a serious medical risk for the plaintiff to travel to Connecticut.
Moreover, contrary to the suggestion of the defendant, there was no basis in this record to disregard these written medical opinions. Although it is true that, ordinarily, a commissioner is not required to accept as true the opinion of any medical expert; Daly v. Del-Ponte, 225 Conn. 499, 517, 624 A.2d 876 (1993); when faced, as the commissioner was in the present case, with a consistent set of medical reports from physicians, albeit in Australia, stating their professional opinions that traveling to Connecticut would involve serious risks to the plaintiffs health, there was no basis not to take those reports at face value.15
Furthermore, it is only realistic in today’s mobile world to expect that claimants may well no longer live in or near Connecticut by the time they discover that they have contracted asbestosis, and that, as in the present case, by that time they may have moved to other countries thousands of miles away. “Occupational diseases are, from a legal standpoint, peculiar in this— [77]*77that they arise, not from an accident or event happening at a precise moment, but from a day to day exposure to unhealthful conditions over an extended period; the exact time of their origin is necessarily obscure and their insidious progress is not revealed until, frequently after a long interval, the disability which they create manifests itself.” (Internal quotation marks omitted.) Green v. General Dynamics Corp., supra, 245 Conn. 72-73.
Therefore, as the United States Supreme Court has stated in a related context: “American courts, in supervising pretrial proceedings, should exercise special vigilance to protect foreign litigants from the danger that unnecessary, or unduly burdensome, discovery may place them in a disadvantageous position. Judicial supervision of discovery should always seek to minimize its costs and inconvenience and to prevent improper uses of discovery requests. ” Societe Nationale Industrielle Aerospatiale v. United States District Court for the Southern District of Iowa, 482 U.S. 522, 546, 107 S. Ct. 2542, 96 L. Ed. 2d 461 (1987). The same must be said for our workers’ compensation commission.
Finally, there were readily available alternatives to dismissal of the plaintiffs claim. His deposition could have been taken in Australia, with the defendant’s counsel either choosing to travel there for that purpose or engaging qualified Australian counsel. Australia is, obviously, a highly sophisticated, English-speaking nation, with a common-law tradition similar to ours. There is no reason to suppose that, if Australian counsel were engaged, it would have been unduly difficult to familiarize him or her with the legal and medical issues involved in the case. Similarly, an independent medical examination on the defendant’s behalf could have been arranged in Australia, to be performed by a qualified Australian physician, and his findings and reports, as well as any [78]*78X-ray films, could have been supplied to Godar for his review.
It may well be true that, as the defendant contends, a medical examination by an Australian physician would not be the same as an examination performed personally by Godar. We assume that the defendant’s assertions regarding Godar’s abilities and reputation are accurate/It is also true, however, that not only the defendant’s interests are at stake in this determination. The plaintiff has an equally weighty interest in presenting his claim in the only forum legally available to him, without undue risks to his health. The commissioner’s decision to dismiss the plaintiffs claim gave undue weight to the defendant’s interests and insufficient weight to those of the plaintiff.
The decision of the board is reversed and the case is remanded to the board with direction to reverse the decision of the commissioner dismissing the claim, and to remand the case to the commissioner for further proceedings according to law.
In this opinion the other justices concurred.