Pier 1 Imports, Inc. and American Zurich Insurance Company v. Helen Esther Wright

Court of Appeals of Virginia·Decided May 29, 2012·No. 2193114·Unpublished

Opinion

COURT OF APPEALS OF VIRGINIA

Present: Chief Judge Felton, Judges Frank and Kelsey Argued at Richmond, Virginia

PIER 1 IMPORTS, INC. AND AMERICAN ZURICH INSURANCE COMPANY MEMORANDUM OPINION * BY

v. Record No. 2193-11-4 CHIEF JUDGE WALTER S. FELTON, JR.

MAY 29, 2012

HELEN ESTHER WRIGHT

FROM THE VIRGINIA WORKERS’ COMPENSATION COMMISSION

S. Vernon Priddy III (Mary Louise Kramer; Two Rivers Law Group, P.C., on briefs), for appellant.

Kathleen Grace Walsh (Law Office of Kathleen Grace Walsh, on brief), for appellee.

I. BACKGROUND

Pier 1 Imports, Inc. and American Zurich Insurance Company (collectively “employer”)

appeal from a decision of the Virginia Workers’ Compensation Commission (the “commission”) finding that employer terminated Helen Wright (“claimant”) without cause and that her termination did not justify a forfeiture of temporary total disability benefits under Code § 65.2-510(A). Employer asserts the commission erred in its application of Artis v. Ottenberg’s Bakers, Inc., 45 Va. App. 72, 608 S.E.2d 512 (2005), in finding that claimant’s wrongful conduct leading to her termination was involuntary.

On November 3, 2007, claimant sustained a compensable work-related injury by accident to her head and the left side of her body when she fell backward onto a concrete floor while attempting to move an armoire at work. On October 30, 2009, claimant sought temporary total disability

*

Pursuant to Code § 17.1-413, this opinion is not designated for publication.

benefits from November 4 through November 19, 2007, and beginning October 12, 2009 and continuing. At a hearing before the deputy commissioner on October 5, 2010, employer stipulated that claimant sustained a head hematoma, aggravation of a preexisting migraine condition, dizziness, and a left hip injury as a result of her injury by accident at work. The parties stipulated that the only issue before the deputy commissioner was whether employer terminated claimant for cause.

Claimant had worked for employer for nine years prior to her accident. During that time, employer promoted claimant from sales manager to store manager, increased her wages, awarded claimant financial bonuses, and gave her positive feedback on all annual performance reviews. At the time of her accident, claimant was working for employer as a store manager in Gainesville, Virginia.

After her accident in November 2007, Dr. Hoda M. Hachicho, neurologist, diagnosed claimant with post-traumatic headaches, blurred vision associated with headaches, post-concussion syndrome, transient cerebral ischemia, and post-traumatic neck pain. Dr. Kevin E. Peltier, orthopedic surgeon, treated claimant’s left hip symptoms, including pain and limping, and released claimant to work with restrictions of no lifting over forty-nine pounds, and no bending, stooping, or squatting. Claimant continuously reported problems with short-term memory, concentration, and her ability to complete familiar tasks. Dr. Hachicho treated claimant for severe and frequent headaches, neck pain, numbness on the right side of her face, and prolonged migraines.

Approximately one year after claimant’s accident, Marlene Marchion, regional manager for employer, began periodically inspecting claimant’s store. 1 Marchion testified that she visited

1 Claimant’s store had not been assigned a regional manager since the latter half of 2007.

Employer hired Marchion in May 2008.

claimant’s store multiple times and advised claimant that she did not manage the store pursuant to employer’s policies, including merchandising, organizing the stockroom, managing personnel, and producing her weekly sales focus report. 2 Claimant testified that she believed her medical condition contributed to the difficulty she experienced in understanding the reports and analysis required by employer and in unloading, organizing, and displaying merchandise. Claimant testified that because of her injuries, she “was a little slower at getting all the moves done.”

In July 2009, after months of witnessing “common repeated deficits” in claimant’s store, Marchion gave claimant a poor performance evaluation. Marchion testified that she did not know about claimant’s work injury until after she had prepared the evaluation. She testified that claimant did not disagree with the criticisms she leveled in the July 2009 evaluation and that claimant told her that, because of her injuries, she was often forgetful.

Marchion agreed that “[i]t wasn’t that [claimant] wasn’t trying; it’s not that she didn’t want to be successful, she just didn’t get it.” Marchion explained that claimant’s job changed

from very much an operational kind of culture where you just kind of put the merchandise on the floor . . . to one . . . that really hones on driving results and understanding . . . how you do that and by what means you do that through training and development and then . . . actually achieving that result and understanding why.

Marchion testified that she scheduled follow-up meetings with claimant after her poor performance evaluation in July 2009, and terminated her in October 2009 because of “[her] inability to perform her job to a satisfactory level.”

2 The sales focus report was a weekly report that employer required claimant to prepare.

The report informed claimant’s employees and supervisors of past performance and future objectives for the store.

The deputy commissioner found that claimant’s poor performance at work did not justify the permanent forfeiture of disability benefits on her termination, pursuant to Code § 65.2-510(A).3 The deputy commissioner also found that the medical record unambiguously established that physical limitations due to her left hip injury prevented claimant from performing the physical aspects of her job, including unloading the delivery truck, straightening up the storeroom, and placing merchandise on the store floor. The deputy commissioner concluded:

Overall we perceive that the claimant’s injuries were not the sole cause of her difficulties with Ms. Marchion’s evaluations but they most assuredly did contribute to her ability to physically perform the job, which by all appearances was not considered in the decision to terminate her employment after nine years during which time she sustained a work injury that has left her with aggravated migraines, dizziness and left hip problems. Under such circumstances we conclude that the claimant’s lost wages [have] been in part due to her disability and we find no wrongful act on her part that justifies the permanent forfeiture of disability benefits upon her termination.

Employer appealed to the commission. On appeal, the commission found that claimant’s misconduct was involuntary and that “she was [not] responsible for the actions that caused the employer to terminate her.” The commission found that “[claimant’s] conduct resulted from injuries sustained in her work accident.” The commission concluded:

This is not a case where the claimant is responsible for her wrongful act. Rather, the wage loss is attributable, at least in part, to her disability stemming from the accident. The claimant’s termination does not meet the Artis[, 45 Va. App. 72, 608 S.E.2d 512,] standard, and she was not terminated for justified cause.

3 Code § 65.2-510(A) provides:

If an injured employee refuses employment procured for him suitable to his capacity, he shall only be entitled to the benefits provided for in [Code] §§ 65.2-503 and 65.2-603, excluding vocational rehabilitation services provided for in subdivision A 3 of [Code] § 65.2-603, during the continuance of such refusal, unless in the opinion of the [c]ommission such refusal was justified.

The commission affirmed the deputy commissioner’s award of temporary total disability benefits from November 4 through November 19, 2007, inclusive, and from October 19, 2009 and continuing.

II. ANALYSIS

Free access — add to your briefcase to read the full text and ask questions with AI

Pier 1 Imports, Inc. and American Zurich Insurance Company v. Helen Esther Wright, (Va. Ct. App. 2012).

Pier 1 Imports, Inc. and American Zurich Insurance Company v. Helen Esther Wright (Pier 1 Imports, Inc. and American Zurich Insurance Company v. Helen Esther Wright) — published by Counsel Stack Legal Research, free access to 12M+ legal documents.

Related

Williams v. Gloucester Sheriff's Department
587 S.E.2d 546 (Supreme Court of Virginia, 2003)
Artis v. Ottenberg's Bakers, Inc.
608 S.E.2d 512 (Court of Appeals of Virginia, 2005)
Overhead Door Co. of Norfolk v. Lewis
509 S.E.2d 535 (Court of Appeals of Virginia, 1999)
Westmoreland Coal Co. v. Campbell
372 S.E.2d 411 (Court of Appeals of Virginia, 1988)
Chesapeake & Potomac Telephone Co. v. Murphy
411 S.E.2d 444 (Court of Appeals of Virginia, 1991)
Walter Reed Convalescent Center v. Reese
482 S.E.2d 92 (Court of Appeals of Virginia, 1997)
Eppling v. Schultz Dining Programs
442 S.E.2d 219 (Court of Appeals of Virginia, 1994)
Chesapeake & Potomac Telephone Co. v. Murphy
406 S.E.2d 190 (Court of Appeals of Virginia, 1991)