Pickle v. Universal Cable Holdings Inc

CourtDistrict Court, N.D. Texas
DecidedApril 16, 2021
Docket1:19-cv-00147
StatusUnknown

This text of Pickle v. Universal Cable Holdings Inc (Pickle v. Universal Cable Holdings Inc) is published on Counsel Stack Legal Research, covering District Court, N.D. Texas primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Pickle v. Universal Cable Holdings Inc, (N.D. Tex. 2021).

Opinion

UNITED STATES DISTRICT COURT NORTHERN DISTRICT OF TEXAS ABILENE DIVISION MICHAEL R. PICKLE, et al., Plaintiffs, □

“ No. 1:19-CV-147-H UNIVERSAL CABLE HOLDINGS, INC, d/b/a SUDDENLINK COMMUNICATIONS, Defendant. MEMORANDUM OPINION AND ORDER Like many companies, SuddenLink compensates its sales team with commissions that are contingent on the employees’ sales. Before the Court are the parties’ cross-motions for summary judgment on Michael R. Pickle’s and Michele Kirkland’s breach-of-contract claims for SuddenLink’s 75% reduction of plaintiffs’ commission over a year after they closed a historically large deal for the company. SuddenLink contends that the commission plan was merely an incentive and did not form a contract, but even if it did, SuddenLink asserts that it possessed the unilateral authority to reduce the commission retroactively. Conversely, plaintiffs argue that SuddenLink’s commission plan was a unilateral offer, which they accepted by closing the commission-earning deal, and thus formed a valid contract. After reviewing the motions, the parties briefing, and the relevant law, the Court finds that, as a matter of law, the parties formed a valid and enforceable contract. But there is a genuine issue of material fact as to whether circumstances warranted commission reduction—and thus whether SuddenLink breached the contract. Accordingly, the Court grants plaintiffs’ motion in part and denies SuddenLink’s.

1. Factual Background A. Plaintiffs’ Employment Relationship with SuddenLink Plaintiff Michael R. Pickle was employed by SuddenLink between August 2011 and September 2019, Dkt. No. 27-2 at 3. SuddenLink' is a high-speed data provider that provides commercial and residential service in 15 states. Dkt. No. 31 at 5. During this time, Pickle worked as an Account Executive and later as a Regional Sales Manager. Dkt. No. 27-2 at 3-4. SuddenLink hired plaintiff Michele Kirkland as an Account Executive in 2013, and she remains employed by SuddenLink. Dkt. No. 27-3 at 3. SuddenLink compensates executive employees, including account executives and regional sales managers, with both salary and commissions earned from sales of SuddenLink’s services and goods. See Dkt. No. 27-4 at 7, SuddenLink promulgates commission plans that govern the earning and payment of commissions. Id. B. The SuddenLink 2017 Commission Plan and Notable Provisions In 2017, both plaintiffs were eligible for commission payments, which were governed by SuddenLink’s 2017 Commission Plan. Aside from different commission percentages, the plaintiffs’ plans were identical.? See Dkt. Nos. 27-8, 27-9. The terms of the 2017 Plan allowed participants to receive commission advances before they were earned. See Dkt. No. 27-8 at 5.

1 Altice is SuddenLink’s parent company. Dkt. No. 31 at 5. Asa result, several documents referred to in this Order use the name Altice rather than SuddenLink. fd. For the purposes of this Order, these names are interchangeable. * The plaintiffs’ respective plans were identical except that one plan called for a 3% commission, while the other 7%.

But before a commission could be advanced, several conditions must have been satisfied: (1) an agreement must be signed by the customer; (2) the contracted installation must be complete; and (3) the customer’s order must be entered into SuddenLink’s billing system. /d. at 5-6. The 2017 Plan expressly provided that an advancement on commission does not constitute earned wages until the commission is no longer subject to “chargebacks.” fd. at 5. Chargebacks occur when a customer cancels or modifies the contracted service prior to the expiration of a specified period.’ Once these conditions were met—and the sale could no longer be rescinded—the commission is earned under the 2017 Plan. The 2017 Plan provided that plaintiffs would receive commission on non-recurring charges (NRC). Jd. at 4. NRCs include installation charges, construction fees, equipment fees, and other non-recurring charges. Jd. at 3, The 2017 Plan also included several important provisions that allowed SuddenLink to make changes to the plan and commission calculations: Plan/Quota Modification: Minimum performance standards are set by management based on New NRC per month. Management retains the exclusive right and discretion to review and prospectively modify the Plan and/or any quota upon reasonable notice to Employee. Management further retains the right to modify any commission calculations where circumstances warrant.

Company Discretion: In accordance with applicable law, the Company reserves the right to amend this Plan at any time; provided that any amendment shall apply prospectively. Dkt. No. 27-8 at 5, 7.

3 For contracts lasting one year or less and month-to-month contracts, a chargeback can occur within six months after the installation date. Dkt. No. 27-8 at 5. For contracts lasting two years or longer, a chargeback can occur anytime within the first year after the installation date. Jd.

C. The West Texas Telecommunications Consortium Contract Plaintiffs were members of the sales team that secured a bid and eventual contract with the West Texas Telecommunications Consortium (WTTC) to provide a wide array of equipment and services to school districts in West Texas. Dkt. No. 32 at 226, 229. This contract provided for approximately $17.6 million in construction costs alone. Dkt. No. 27- 4 13. The WITC contract was a substantial deal that far exceeded SuddenLink’s typical contracts.’ Based on the scale of the WTTC project, construction was ongoing throughout 2018 and 2019. Dkt. No. 32 at 227. As a result, the plaintiffs were not eligible for a commission advance under any commission plan until October 2018, following the completion of the first installation. Jd. D. SuddenLink’s Modification of the WITTC Commission Calculation When the WITC deal closed in May 2017, the plaintiffs’ commission was governed by the then-active 2017 Plan. See generally Dkt. No. 27-8. The 2018 Plan superseded the 2017 Plan the following year before any of the commission was earned—as defined by both the 2017 and 2018 Plans. See id; Dkt. No. 32 at 29. In October 2018, SuddenLink notified the plaintiffs that it intended to modify their WTTC deal commission. Jd, at 223. In November 2018, SuddenLink instituted an exception-plan amendment solely applicable to the WTTC deal, which reduced plaintiffs’ commissions by over 75%. Dkt. No, 32 at □□□□ Al,

* SuddenLink contends that the majority of its sales contracts have an NRC worth only hundreds of dollars or less. Dkt. No. 28 at 12. SuddenLink characterized this deal as a “‘one-of-a-kind’ deal” that was a significant outlier. Jd.

2, Procedural History Pickle filed his Original Petition in the 42nd Judicial District Court of Taylor County, Texas. Dkt. No. 1-1 at 8. SuddenLink removed the case to this Court. Dkt. No. 1. Kirkland was added as a plaintiff after the case was removed. Dkt. No. 12. SuddenLink filed a motion for summary judgment on ali claims (Dkt. No. 25), and plaintiffs filed a motion for partial summary judgment (Dkt. No. 30). In their response to SuddenLink’s motion, Pickle expressly waived the second breach-of-contract claim that is unrelated to the WTTC commission. Dkt. No. 36 at 29. Therefore, there is only one remaining breach-of- contract claim to resolve. Both motions have been fully briefed and are ripe for review. 3. Applicable Law and Legal Standards A. Texas substantive law governs this case. “A federal court sitting in diversity follows the choice of law rules of the state in which it sits.” Crawford Prof! Drugs, Inc. v. CVS Caremark Corp., 748 F.3d 249, 258 (Sth Cir. 2014). Under Texas choice-of-law rules, courts look to the Restatement (Second) of Conflicts of Laws. Sonat Expl. Co. v. Cudd Pressure Control, Inc., 271 S.W.3d 228, 231 (Tex.

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Pickle v. Universal Cable Holdings Inc, Counsel Stack Legal Research, https://law.counselstack.com/opinion/pickle-v-universal-cable-holdings-inc-txnd-2021.