Pickard v. Amazon.com Inc

CourtDistrict Court, W.D. Louisiana
DecidedNovember 25, 2024
Docket5:20-cv-01448
StatusUnknown

This text of Pickard v. Amazon.com Inc (Pickard v. Amazon.com Inc) is published on Counsel Stack Legal Research, covering District Court, W.D. Louisiana primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Pickard v. Amazon.com Inc, (W.D. La. 2024).

Opinion

UNITED STATES DISTRICT COURT WESTERN DISTRICT OF LOUISIANA SHREVEPORT DIVISION

ANGELA PICKARD, ET AL CIVIL DOCKET NO. 5:20-cv-01448

VERSUS JUDGE DAVID C. JOSEPH

AMAZON.COM, INC., ET AL MAGISTRATE JUDGE KAYLA D. MCCLUSKY

MEMORANDUM RULING Before the Court is a MOTION FOR SUMMARY JUDGMENT (the “Motion”) [Doc. 109] filed by Amazon.com, Inc. (hereinafter, “Amazon”).1 Plaintiffs, the children of decedent Archie Pickard,2 oppose the Motion, [Doc. 112], and Amazon filed a Reply brief. [Doc. 117]. For the following reasons, Amazon’s Motion is GRANTED IN PART and DENIED IN PART. FACTUAL BACKGROUND This lawsuit arises out of the death of Archie Pickard after a lithium-ion battery charger he purchased on Amazon’s website caught fire in his home, destroying the house and causing fatal burns to Mr. Pickard. On December 15, 2019, Mr. Pickard purchased a “18650 Rechargeable Li-ion Battery Charger 4 Slot Universal Smart Li-ion Battery Charger” on Amazon’s website. [Doc. 17]. At the

1 Per Plaintiffs’ First Amended Complaint filed on December 21, 2020, [Doc. 13], the following Defendants have been terminated: Amazon.com, LLC; Amazon.com Services LLC, Amazon.com Services LLC, formerly known as Amazon.com Services, Inc., Amazon.com Services, Inc., Amazon.com Services, Inc., formerly known as Amazon Fulfillment Services, Inc., Amazon Fulfillment Services, Inc., and Amazon.com Sales, Inc.

2 The Plaintiffs in this matter are Angela Pickard, Individually and as Executor of the Estate of Archie Pickard, deceased; Dustin Pickard; Wendy Elmore; Joni Thompson; and Wayne Pickard (hereinafter, “Plaintiffs”). time of the purchase, a small notation beneath the Amazon product listing stated that the charger was “sold by” a third-party company named “Jisell,” a foreign manufacturer based in Shang Hai, China.3 [Doc. 17, ¶ 29].

Products sold on Amazon’s website – www.amazon.com – include: (i) products sold by Amazon as the retailer, and (ii) products sold by over a million “third-party sellers.” See [Doc. 109-11, ¶ 6, Affidavit of Andy Sachs, Amazon Senior Manager of Risk & Policy]. The responsibilities of these third-party sellers include, inter alia, setting their own prices and describing their own products. But to list products on the Amazon website, third-party sellers must create a seller account and agree to the

terms of the Amazon Services Business Solutions Agreement (“BSA”). Id. at ¶ 8. The BSA requires third-party sellers to provide information regarding their products, including description, price, and any required labels and warnings. Id. at ¶ 10(b). The BSA also requires that third-party sellers accept responsibility for importing and ensuring that their products are properly packaged and comport with all applicable laws. Id. at ¶ 10(d)(f). As required to list its products on Amazon, Jisell had previously agreed to

Amazon’s BSA. Id. at ¶ 8. Similarly, as a condition of using the Amazon website to make a purchase, Amazon required Mr. Pickard to agree to its Conditions of Use,

3 “According to the ‘Detailed Seller Information’ on Amazon’s website, Jisell is the fictious or ‘friendly’ name for “Shang Hai Ji Xiao Dian Zi Ke Ji You Xian Gong Si,” a Chinese company whose business address is Feng Xian Qu Hai Wan Zhen Wu Si Gong Lu, 4399 Hao 37 Dong 107, Shang Hai 201499.” [Doc. 17, ¶ 29]. However, there appears to be a factual dispute regarding whether Jisell, or another company Chinese company, Guangzhou Shangtuomaoyi Co. Ltd., actually manufactured the subject battery charger. [Doc. 109-11, p.3, n.1]. For purposes of ruling on this Motion, the Court assumes that Jisell manufactured the battery charger as has been alleged in Plaintiffs’ Complaint. [Doc. 17]. wherein Amazon declares that the only “warranty” covering consumer purchases from a third-party seller comes from that third-party seller. [Doc. 109-14, pp. 5-6]. Amazon organizes products on its website by specialized numbers called

Amazon Standard Identification Numbers (“ASIN”). [Doc. 109-11, ¶ 5(a)]. The product listing for the battery charger purchased by Mr. Pickard included the ASIN for that product: ASIN B07PGTHXCT. Id. Amazon also maintains a Product Safety Team that monitors customer reviews and other data sources to identify potential product safety issues. See [Doc. 109-15, ¶ 5, Declaration of John Horn, Amazon Manager, Safety Controls, Product Safety and Compliance]. At its discretion, the

Product Safety Team can remove products that may pose safety issues. Id. In addition to its use of Amazon’s website and payment system to sell its products, Jisell also utilized Amazon’s optional Fulfillment by Amazon (“FBA”) storage and logistics services to fulfill Mr. Pickard’s order. [Doc. 109-11, ¶ 15]. Amazon’s FBA program allows third-party sellers to send inventory to Amazon’s fulfillment centers for storage and subsequent delivery. Id. Under the FBA program, when a consumer places an order for a third-party seller’s product, Amazon retrieves

the pre-packaged product from its warehouse, places the product in a shipping container or applies a shipping label to the product’s box, and delivers or arranges delivery of the product to the buyer. Id. Thus, under the FBA program, a third-party seller merely provides a product, a product description, and a price to Amazon. Amazon then provides its website platform and marketing, physically stores the product in its warehouses, receives payment on behalf of the third-party, and ultimately delivers possession of the product to customers. In exchange for its services to the third-party seller, Amazon receives a service fee. Id. at ¶ 18. Although the Jisell battery charger was stored at an Amazon fulfillment center, Jisell never

transferred ownership of the battery charger to Amazon. Id. at ¶ 17. Prior to the sale of the battery charger to Mr. Pickard on December 15, 2019, Jisell had sent the battery charger to Amazon’s fulfillment center in San Marcos, Texas, for storage and delivery in the event the product was purchased. [Doc. 109- 11, ¶ 15(b)]. When Mr. Pickard ordered the battery charger, Amazon retrieved the charger from its warehouse and shipped it to Mr. Pickard. Id. At the time of Mr.

Pickard’s purchase, there were no safety-related reviews or reports for the ASIN assigned to the Jisell four-slot battery charger. [Doc. 109-15, ¶ 6]. However, there were three negative consumer safety reviews on a similar six-slot battery charger, which bore a different ASIN, but was also manufactured and “sold by” Jisell. [Doc. 112-1, p. 11]. In the early morning hours of December 21, 2019, a house fire, allegedly caused by a defect in the Jisell battery charger, ravaged Mr. Pickard’s home in Shreveport, Louisiana. As a result of the fire, Mr. Pickard suffered severe burn

wounds and died from his injuries. PROCEDURAL HISTORY AND CERTIFIED QUESTIONS Plaintiffs filed their wrongful death and survival action in this Court in November 2020, alleging that Amazon is liable for the allegedly defective four-slot battery charger under three different theories: (i) manufacturer-seller liability under the Louisiana Products Liability Act, La. R.S. § 9:2800.51, et seq., (“LPLA”); and the tort-based claims of: (ii) non-manufacturer seller liability; and (iii) negligent undertaking. In a previously filed Motion for Summary Judgment, Amazon sought dismissal

of all Plaintiffs’ claims arguing, generally: (i) that Amazon was neither the seller nor the manufacturer of the battery charger; and (ii) that Plaintiffs cannot establish the elements of their negligent undertaking claim. [Doc. 59]. Given the dearth of Louisiana caselaw applying either the LPLA or the tort- based theory of negligent undertaking to products sold on a web-based marketplace platform, the Court sua sponte certified the following questions to the Louisiana

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