Philips North America LLC v. Global Medical Imaging, LLC

CourtDistrict Court, N.D. Illinois
DecidedSeptember 19, 2024
Docket1:21-cv-03615
StatusUnknown

This text of Philips North America LLC v. Global Medical Imaging, LLC (Philips North America LLC v. Global Medical Imaging, LLC) is published on Counsel Stack Legal Research, covering District Court, N.D. Illinois primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Philips North America LLC v. Global Medical Imaging, LLC, (N.D. Ill. 2024).

Opinion

UNITED STATES DISTRICT COURT FOR THE NORTHERN DISTRICT OF ILLINOIS EASTERN DIVISION

PHILIPS NORTH AMERICA LLC, et al., ) ) Plaintiffs, ) Case No. 21-cv-3615 ) v. ) Hon. Steven C. Seeger ) GLOBAL MEDICAL IMAGING, LLC, et al., ) ) Defendants. ) __________________________________________)

MEMORANDUM OPINION AND ORDER

This case is a dispute about business practices for ultrasound machines. Philips is a leading manufacturer of ultrasound machines, and has developed proprietary software to run the machines and provide the functionality selected by the customer. The machines work great, until they don’t. Sometimes the machines run into trouble and need repair. Philips offers repair services to its customers. But other companies can service the machines, too. Global Medical Imaging (“GMI”) is a service provider for medical equipment, including ultrasound machines. GMI competes with Philips for the service business. Philips filed suit against GMI, accusing the company of hacking into its software, selling counterfeit products, and stealing its intellectual property. The complaint survived a motion to dismiss. GMI, in turn, filed fourteen counterclaims, including an assortment of antitrust claims. Philips responded by moving to dismiss the counterclaims. For the following reasons, this Court grants in part and denies in part the motion to dismiss the counterclaims. Background The case involves a few Philips entities, including Philips North America LLC, Koninklijke Philips N.V., and Philips India Ltd. For the sake of simplicity, the Court will refer to them collectively as “Philips.” Philips is a leader in the industry for medical imaging systems used at hospitals and

medical centers. See Cplt., at ¶ 1 (Dckt. No. 1); Counterclaims, at ¶ 11 (Dckt. No. 98). The term “medical imaging” refers to technology that helps doctors view the human body.1 Ultrasound imaging falls into that category. See Counterclaims, at ¶ 11. Philips develops, manufactures, sells, and services ultrasound systems. See Cplt., at ¶ 1; Counterclaims, at ¶ 11. Philips is involved in every phase of an ultrasound system’s lifetime. See Cplt., at ¶ 1; Counterclaims, at ¶ 11. The systems include Philips’s proprietary hardware and software, which are necessary to operate, service, and repair Philips’s systems. See Cplt., at ¶ 1. Philips’s proprietary software enables certain functions on the ultrasound systems. Id.

Not every Philips ultrasound system works the same way. Customers have the option to purchase certain features. Id. at ¶ 33. Each specific ultrasound system includes certain software and hardware features. Customers can use those licensable features only when Philips enables them. Id. That is, for each ultrasound system that it sells, Philips enables only the licensed features and tools, and nothing else. Id. And only the specific authorized users of the machine can access the enabled features and software options. Id.

1 See Medical Imaging, FDA (Aug. 28, 2018), https://www.fda.gov/radiation-emitting- products/radiation-emitting-products-and-procedures/medical-imaging. Philips’s optional licensable features control access to Philips’s proprietary software, and limit the options available on each specific ultrasound system. Id. at ¶ 34. An ultrasound machine will not perform a function unless the customer paid for that feature. Id. It sounds a little like an à la carte menu – you get what you pay for, and you have to pay for what you get. Some ultrasound systems perform more functions than others. It all depends on what the

customer signs up for. Id. Philips’s proprietary software is what enables or disables those features. See Cplt., at ¶¶ 25, 27. Ultrasound machines are pricey. The most expensive machines cost $170,000. See Counterclaims, at ¶ 18. Given the price tag, when an ultrasound machine starts to sputter, a hospital might not want to trade it in for a brand new one. Id. The hospital might opt for repairs. Id. at ¶¶ 18–19. Philips provides repair services to its systems. Id. at ¶ 11. The systems require an electronic “key” to service. Id. at ¶ 43. An engineer can’t service the system without the key. Id. at ¶ 44. And Philips keeps the keys for itself. Id. at ¶ 43.

Other companies are in the business of servicing medical equipment, too. They want to compete with Philips for repair services for ultrasound machines. Id. at ¶ 4. GMI is one of those companies. Id. at ¶¶ 3–4. It is an independent service organization. Id. at ¶ 3. It repairs ultrasound systems manufactured by Philips. Id. at ¶ 4. Philips filed this lawsuit against GMI and two other defendants, Jordan Health Products, LLC and Jordan Industries International, LLC. Again, for the sake of simplicity, the Court will simply refer to all three Defendants as “GMI.” As Philips sees things, GMI is getting a piece of the action by engaging in unlawful competition. Philips accuses GMI of hacking into its software, misappropriating its intellectual property, offering counterfeit products, and making false representations to customers. Id. at ¶¶ 4–6. The complaint alleges that GMI uses “hacking tools, including on information and belief a counterfeit key generator, to illegally and without Philips’s consent hack Philips’s proprietary software to modify, tamper with and alter Philips ultrasound systems to enable unlicensed

software features and to sell the modified Philips ultrasound systems with the unlicensed features for a profit and to service and repair Philips ultrasound systems.” Id. at ¶ 4. The complaint breaks down the allegations into three parts. Id. at ¶¶ 47, 53, 58. First, Philips alleges that GMI hacked Philips’s software. Id. at ¶¶ 47, 49. Once inside, GMI altered the software. Id. at ¶ 49. It enabled combinations of features that Philips does not sell. Id. at ¶ 50. Then GMI sold the modified machines. Id. at ¶ 47. Second, Philips alleges that GMI illegally developed a counterfeit key generator. Id. at ¶ 53. The counterfeit keys allegedly let third parties unlock Philips’s software. Id. at ¶ 56. GMI sells the keys to third parties. Id. at ¶ 57.

Finally, Philips alleges that GMI uses the counterfeit keys itself. Id. at ¶ 58. The counterfeit keys allow GMI to service the ultrasound machines. Id. at ¶ 59. When GMI services the machines, it takes business away from Philips. Id. Philips filed a complaint with 10 counts, including claims for copyright infringement, trade secrets misappropriation, and unfair competition. Id. at ¶¶ 73–228. GMI moved to dismiss. See Defs.’ Mtn. to Dismiss (Dckt. No. 20). Judge Dow (this Court’s predecessor, before reassignment) denied the motion. See 8/4/22 Order (Dckt. No. 94). GMI later filed an answer and asserted 14 counterclaims. See Counterclaims (Dckt. No. 98). In essence, GMI alleges that Philips is engaged in monopolistic behavior. Id. at ¶ 1. According to GMI, Philips wants to “eliminate competition” in the ultrasound system service market. Id. A few different themes run through the counterclaims. First, GMI alleges that Philips locks out service providers. Philips has put locks on its

service systems for a long time. Id. at ¶ 26. For years, its “service access lockout features” made it hard for anyone other than Philips to repair a machine. Id. The locks weren’t pick-proof. Despite the features, many service competitors accessed the system and provided “competitive service.” Id. Philips knew that competitors were wriggling in. Id. at ¶ 27. They didn’t stop it. Id. But things changed. In 2019, Philips rolled out a new software – version 6.0. Id. at ¶ 28. The software introduced “new” technological lockouts. Id. Apparently, the new locks worked better than the old ones. They prevented non-Philips engineers from accessing the service platform. Id. As GMI sees things, Philips designed the

software to “foreclose all service competitors.” Id. at ¶ 48. GMI says that the change hurt customers. Id.

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Bluebook (online)
Philips North America LLC v. Global Medical Imaging, LLC, Counsel Stack Legal Research, https://law.counselstack.com/opinion/philips-north-america-llc-v-global-medical-imaging-llc-ilnd-2024.