Peterson v. Enterprise Rent-a-Car Company etc. CA4/2

California Court of Appeal·Decided April 8, 2022·No. E075199·Unpublished

Opinion

Filed 4/8/22 Peterson v. Enterprise Rent-a-Car Company etc. CA4/2

NOT TO BE PUBLISHED IN OFFICIAL REPORTS California Rules of Court, rule 8.1115(a), prohibits courts and parties from citing or relying on opinions not certified for publication or ordered published, except as specified by rule 8.1115(b). This opinion has not been certified for publication or ordered published for purposes of rule 8.1115.

IN THE COURT OF APPEAL OF THE STATE OF CALIFORNIA FOURTH APPELLATE DISTRICT DIVISION TWO

DALE ALLEN PETERSON , Plaintiff and Appellant, E075199 v. (Super.Ct.No. RIC1722277)

ENTERPRISE RENT-A-CAR OPINION COMPANY OF LOS ANGELES,

Defendant and Respondent.

APPEAL from the Superior Court of Riverside County. Randall S. Stamen, Judge. Affirmed.

Dale A. Peterson, in pro. per., for Plaintiff and Appellant.

Polsinelli, Wesley D. Hurst and J. Alan Warfield for Defendant and Respondent.

Plaintiff and appellant Dale Allen Peterson appeals the grant of summary judgment in favor of defendants and respondents Enterprise Rent-A-Car Company of Los Angeles, LLC (Enterprise). Peterson rented a car from Enterprise at a Riverside location and returned it with body damage that neither Peterson nor any Enterprise employee

observed when he rented the car. The damage to the vehicle was $564.80. Enterprise kept $340, which it claimed was a deposit paid by Peterson at the time he rented the vehicle. Enterprise then demanded the remaining balance, eventually turning the matter over to a collection agency.

Peterson filed a lawsuit claiming violations of Civil Code section 1750, et. seq., the Consumer Legal Remedies Act (CLRA) and Business and Professions Code section 17200, the Unfair Competition Law (UCL) based on Enterprise requiring him to sign an electronic rental agreement and for automatically taking money on his credit card without resolution of the cause of damage. In response, Enterprise filed a notice of motion and motion for summary judgment (Motion). The trial court granted the Motion.

Peterson claims on appeal that the trial court erred by granting the Motion. He appears to claim his counsel failed to properly handle the case and there was additional evidence that could have been admitted to support his claims. Peterson has failed to show on appeal that there was a triable material issue of fact.

FACTUAL AND PROCEDURAL HISTORY A. FACTUAL HISTORY Peterson rented a vehicle from Enterprise on August 28, 2017, and it was to be returned on September 5, 2017. The rental amount was $212.08. Enterprise charged $412.08 to his credit card. The rental agreement was presented to Peterson in electronic form on a tablet. Peterson signed the rental agreement electronically. Prior to taking possession of the vehicle, Peterson was given the opportunity to inspect the vehicle for damage. Neither Peterson nor an Enterprise employee who inspected the vehicle at

checkout found any damage to the front passenger’s side door. Enterprise did not consider small dents or scratches that were less than two inches needing repairs and were considered minor wear and tear. A customer would not be held responsible for such minor wear and tear.

When Peterson returned the vehicle on August 30, 2017, six days earlier than expected, Enterprise personnel noticed a dent and scratch on the front passenger’s side door that was big enough to warrant repair. Peterson denied that the vehicle was damaged while in his possession. Enterprise advised Peterson he was responsible for the repair to the vehicle as it was damaged while in his possession. Peterson demanded that the vehicle be impounded but Enterprise refused his request. The cost of repair was $564.80. Enterprise used $340, which it claimed was a deposit made by Peterson at the time he rented the vehicle, and the remainder of funds that were charged for the seven- day rental. Enterprise sent a demand letter asking Peterson to pay $224.80. Enterprise specifically waived damages for loss of use and diminishment of the vehicle fees. Enterprise sent two more demand letters then turned the matter over to a collection agency. Peterson filed a lawsuit against Enterprise claiming violations of the CLRA and the UCL. On October 16, 2018, Enterprise refunded the $340 to Peterson.

Not all car rental agencies use electronic forms. There were three other car rental agencies within one-half mile of the Enterprise where Peterson rented the vehicle. Peterson disputed that he was aware of the terms of the rental agreement as it was given to him. He disputed the terms of the rental agreement. Further, Peterson was unaware if using electronic forms was state of the art in the car rental industry.

B. PROCEDURAL HISTORY 1. FIRST AMENDED COMPLAINT On January 5, 2018, Peterson filed his First Amended Complaint against Enterprise (FAC). His first cause of action was for a violation of CLRA. He alleged to have rented a vehicle from Enterprise from their location at 8155 Indiana Avenue in Riverside on August 28, 2017. He returned the vehicle on August 30, 2017. He insisted that any damage done to the vehicle was caused prior to him renting the vehicle. He refused to pay for the damages. His credit card that he used to rent the vehicle was charged $340 on August 30, 2017. He never received an invoice or estimate of the damages. Enterprise pursued Peterson for additional monies that they alleged were owed to them for an administrative fee. The matter was sent to collections.

The FAC alleged for the first cause of action that the intentionally negligent or intentionally poor inspection upon checkout of the vehicle constituted an unfair business practice. Additionally, charging the customer for fees other than damages to the vehicle also violated the CLRA. Peterson insisted these acts violated Civil Code section 1770, subdivisions (a)(14), (a)(15) and (a)(19). Enterprise must be enjoined from the practice of automatically charging the customer when the damage to a vehicle was in dispute. Additionally, the renter was entitled to a printout of all previous damage to a vehicle. Peterson sought attorneys fees and costs.

The second cause of action was for a violation of the UCL. Enterprise engaged in fraud by charging customers for preexisting damage to vehicles. Enterprise should be enjoined from engaging in such practice. He sought damages and attorney fees.

Peterson provided a declaration that he had personal knowledge of the facts in the FAC. Enterprise filed an answer raising 15 affirmative defenses.

2. SUMMARY JUDGMENT MOTION Enterprise filed the Motion on October 29, 2018. Enterprise contended that Peterson’s claims alleged pursuant to the CLRA and UCL failed as a matter of law. It alleged that the claims arose from a dispute regarding his liability for damage to a vehicle he rented from Enterprise. When he returned the vehicle, there was a dent and scratch on the front passenger’s side door. Neither Peterson nor Enterprise identified the damage when he rented the vehicle. Pursuant to the terms of the rental agreement, Enterprise applied a credit card deposit made for repair expenses in the amount of $340 and demanded additional payment from Peterson.

Enterprise provided a copy of the rental agreement for the vehicle signed by Peterson. It included language, “RENTER IS TAKING POSSESSION OF VEHICLE AND ANY OPTIONAL ACCESSORIES ‘AS IS’ AND HAS HAD AN ADEQUATE OPPORTUNITY TO INSPECT VEHICLE AND ANY OPTIONAL ACCESSORIES AND THEIR OPERATION.” The agreement also included that if a credit card was used for a deposit, it could be used by Enterprise for payment. Further, paragraph 4 of the rental agreement provided that the renter agreed to return the vehicle in the same condition as it was received, ordinary wear and tear excepted. If the renter refused to purchase optional damage insurance from Enterprise, the renter would be responsible for any collision or vandalism damages, and administrative fees.

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Peterson v. Enterprise Rent-a-Car Company etc. CA4/2, (Cal. Ct. App. 2022).

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