Peterson v. Enterprise Rent-a-Car Company etc. CA4/2

CourtCalifornia Court of Appeal
DecidedApril 8, 2022
DocketE075199
StatusUnpublished

This text of Peterson v. Enterprise Rent-a-Car Company etc. CA4/2 (Peterson v. Enterprise Rent-a-Car Company etc. CA4/2) is published on Counsel Stack Legal Research, covering California Court of Appeal primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Peterson v. Enterprise Rent-a-Car Company etc. CA4/2, (Cal. Ct. App. 2022).

Opinion

Filed 4/8/22 Peterson v. Enterprise Rent-a-Car Company etc. CA4/2

NOT TO BE PUBLISHED IN OFFICIAL REPORTS California Rules of Court, rule 8.1115(a), prohibits courts and parties from citing or relying on opinions not certified for publication or ordered published, except as specified by rule 8.1115(b). This opinion has not been certified for publication or ordered published for purposes of rule 8.1115.

IN THE COURT OF APPEAL OF THE STATE OF CALIFORNIA

FOURTH APPELLATE DISTRICT

DIVISION TWO

DALE ALLEN PETERSON ,

Plaintiff and Appellant, E075199

v. (Super.Ct.No. RIC1722277)

ENTERPRISE RENT-A-CAR OPINION COMPANY OF LOS ANGELES,

Defendant and Respondent.

APPEAL from the Superior Court of Riverside County. Randall S. Stamen,

Judge. Affirmed.

Dale A. Peterson, in pro. per., for Plaintiff and Appellant.

Polsinelli, Wesley D. Hurst and J. Alan Warfield for Defendant and Respondent.

Plaintiff and appellant Dale Allen Peterson appeals the grant of summary

judgment in favor of defendants and respondents Enterprise Rent-A-Car Company of Los

Angeles, LLC (Enterprise). Peterson rented a car from Enterprise at a Riverside location

and returned it with body damage that neither Peterson nor any Enterprise employee

1 observed when he rented the car. The damage to the vehicle was $564.80. Enterprise

kept $340, which it claimed was a deposit paid by Peterson at the time he rented the

vehicle. Enterprise then demanded the remaining balance, eventually turning the matter

over to a collection agency.

Peterson filed a lawsuit claiming violations of Civil Code section 1750, et. seq.,

the Consumer Legal Remedies Act (CLRA) and Business and Professions Code section

17200, the Unfair Competition Law (UCL) based on Enterprise requiring him to sign an

electronic rental agreement and for automatically taking money on his credit card without

resolution of the cause of damage. In response, Enterprise filed a notice of motion and

motion for summary judgment (Motion). The trial court granted the Motion.

Peterson claims on appeal that the trial court erred by granting the Motion. He

appears to claim his counsel failed to properly handle the case and there was additional

evidence that could have been admitted to support his claims. Peterson has failed to

show on appeal that there was a triable material issue of fact.

FACTUAL AND PROCEDURAL HISTORY

A. FACTUAL HISTORY

Peterson rented a vehicle from Enterprise on August 28, 2017, and it was to be

returned on September 5, 2017. The rental amount was $212.08. Enterprise charged

$412.08 to his credit card. The rental agreement was presented to Peterson in electronic

form on a tablet. Peterson signed the rental agreement electronically. Prior to taking

possession of the vehicle, Peterson was given the opportunity to inspect the vehicle for

damage. Neither Peterson nor an Enterprise employee who inspected the vehicle at

2 checkout found any damage to the front passenger’s side door. Enterprise did not

consider small dents or scratches that were less than two inches needing repairs and were

considered minor wear and tear. A customer would not be held responsible for such

minor wear and tear.

When Peterson returned the vehicle on August 30, 2017, six days earlier than

expected, Enterprise personnel noticed a dent and scratch on the front passenger’s side

door that was big enough to warrant repair. Peterson denied that the vehicle was

damaged while in his possession. Enterprise advised Peterson he was responsible for the

repair to the vehicle as it was damaged while in his possession. Peterson demanded that

the vehicle be impounded but Enterprise refused his request. The cost of repair was

$564.80. Enterprise used $340, which it claimed was a deposit made by Peterson at the

time he rented the vehicle, and the remainder of funds that were charged for the seven-

day rental. Enterprise sent a demand letter asking Peterson to pay $224.80. Enterprise

specifically waived damages for loss of use and diminishment of the vehicle fees.

Enterprise sent two more demand letters then turned the matter over to a collection

agency. Peterson filed a lawsuit against Enterprise claiming violations of the CLRA and

the UCL. On October 16, 2018, Enterprise refunded the $340 to Peterson.

Not all car rental agencies use electronic forms. There were three other car rental

agencies within one-half mile of the Enterprise where Peterson rented the vehicle.

Peterson disputed that he was aware of the terms of the rental agreement as it was given

to him. He disputed the terms of the rental agreement. Further, Peterson was unaware if

using electronic forms was state of the art in the car rental industry.

3 B. PROCEDURAL HISTORY

1. FIRST AMENDED COMPLAINT

On January 5, 2018, Peterson filed his First Amended Complaint against

Enterprise (FAC). His first cause of action was for a violation of CLRA. He alleged to

have rented a vehicle from Enterprise from their location at 8155 Indiana Avenue in

Riverside on August 28, 2017. He returned the vehicle on August 30, 2017. He insisted

that any damage done to the vehicle was caused prior to him renting the vehicle. He

refused to pay for the damages. His credit card that he used to rent the vehicle was

charged $340 on August 30, 2017. He never received an invoice or estimate of the

damages. Enterprise pursued Peterson for additional monies that they alleged were owed

to them for an administrative fee. The matter was sent to collections.

The FAC alleged for the first cause of action that the intentionally negligent or

intentionally poor inspection upon checkout of the vehicle constituted an unfair business

practice. Additionally, charging the customer for fees other than damages to the vehicle

also violated the CLRA. Peterson insisted these acts violated Civil Code section 1770,

subdivisions (a)(14), (a)(15) and (a)(19). Enterprise must be enjoined from the practice

of automatically charging the customer when the damage to a vehicle was in dispute.

Additionally, the renter was entitled to a printout of all previous damage to a vehicle.

Peterson sought attorneys fees and costs.

The second cause of action was for a violation of the UCL. Enterprise engaged in

fraud by charging customers for preexisting damage to vehicles. Enterprise should be

enjoined from engaging in such practice. He sought damages and attorney fees.

4 Peterson provided a declaration that he had personal knowledge of the facts in the

FAC. Enterprise filed an answer raising 15 affirmative defenses.

2. SUMMARY JUDGMENT MOTION

Enterprise filed the Motion on October 29, 2018. Enterprise contended that

Peterson’s claims alleged pursuant to the CLRA and UCL failed as a matter of law. It

alleged that the claims arose from a dispute regarding his liability for damage to a vehicle

he rented from Enterprise. When he returned the vehicle, there was a dent and scratch on

the front passenger’s side door. Neither Peterson nor Enterprise identified the damage

when he rented the vehicle. Pursuant to the terms of the rental agreement, Enterprise

applied a credit card deposit made for repair expenses in the amount of $340 and

demanded additional payment from Peterson.

Enterprise provided a copy of the rental agreement for the vehicle signed by

Peterson.

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