PETERKIN v. PROSPECT AIRPORT SERVICES, INC.

District Court, E.D. Pennsylvania·Decided June 11, 2021·No. 2:21-cv-00490·Unknown

Opinion

IN THE UNITED STATES DISTRICT COURT FOR THE EASTERN DISTRICT OF PENNSYLVANIA

RABIAHTU PETERKIN : CIVIL ACTION : v. : NO. 21-490 : PROSPECT AIRPORT SERVICES, : INC., et al. :

MEMORANDUM KEARNEY, J. June 11, 2021 We unfortunately expect persons hired to assist the public in busy airport terminals may face uncivil words and comments from anxious travelers or stressed colleagues. Busy terminals are often not a calm oasis. We also understand an employee’s hurt feelings when her employer transfers her around the airport after she reports being insulted by comments about her appearance. These concerns may become more complicated when the employee wears a full face niqāb and full body abaya consistent with her Muslim faith. We do not approve of intemperate or ignorant words and acts shaming a person’s religious beliefs. But the law is not a code of civility. We today address an employee suing not only her employer for altering her tasks but also the airlines who contract for airport gates and the city owning the airport. She must do more than assert intemperate or uncivil comments or thoughtless acts to proceed into discovery. She must plead facts allowing us to plausibly infer adverse employment actions caused by discrimination or retaliation which may arise from her race or religious beliefs. We today scrutinize an unwieldly litany of comments and acts over several months in 2019 by several different persons. She pleads the lack of civility affected her mental well-being. Our scrutiny of her amended Complaint confirms the employee cannot proceed on her presently pleaded claims. She did not exhaust her race-based Title VII claim. She fails to plead religious-based discrimination under Title VII, race- based discrimination under section 1981, hostile work environment claims based on race and religion, an employment relationship with the City of Philadelphia, abandoned her sex-based discrimination, retaliation, and aiding and abetting claims under state law, and is otherwise barred from bringing claims under Philadelphia ordinances. We grant her leave to timely file a second

amended Complaint consistent with this Memorandum if she can do so in good faith. We urge her counsel to avoid the litany of personal complaints and focus on possible exhausted legal claims under Federal Rules 8 and 11. I. Alleged Facts Prospect Airport Services, Inc. hired Rabiahtu Peterkin in January 2019 to work at the Philadelphia International Airport as a personal service attendant responsible for, among other things, pushing wheelchairs for passengers needing assistance, greeting and assisting hearing and visually impaired passengers, and answering passengers’ questions regarding the Airport.1 Prospect Services hired her, paid her wages, and had the ability to fire her. Its employees, Dontae Robinson, Emmanuel Davila, Renee Ferro, and Jose Robles, had supervisory authority over her.2

Ms. Peterkin alleges Prospect Services had joint control over her daily employment activities with Piedmont Airlines, American Airlines Group, Inc., and the City of Philadelphia.3 Ms. Peterkin alleges managers and supervisors of Piedmont Airlines, American Airlines, and the City controlled the manner and means of her work, including her daily work assignments.4 She also alleges Piedmont Airlines and American Airlines could and did at some unspecified time and in some unspecified manner, discipline her.5 Ms. Peterkin’s request for religious accommodation. Ms. Peterkin is an Afro-Latina Muslim American woman who wears a full face niqāb and full body abaya consistent with her religious practices.6 When Ms. Peterkin began working for Prospect Services, she requested a religious accommodation to allow her to wear her niqāb and abaya while at work.7 Prospect Services approved her request. Ms. Peterkin alleges “Defendants” required her to complete a background and safety questionnaire administered by the City to receive clearance for work at the City owned and operated Airport.8 Once cleared, Prospect Services assigned Ms. Peterkin to work at gates operated by Piedmont Airlines and American Airlines.9

Ms. Peterkin’s job duties included waiting at arrival gates for passengers who needed wheelchair assistance.10 Ms. Peterkin preferred the wheelchair assignment because she earned tips from passengers she assisted. Ms. Peterkin alleges the City owns the wheelchairs. February or March 2019 incident with a passenger. While waiting at a gate for arriving passengers in February or March 2019, a male African American passenger appearing to need assistance approached Ms. Peterkin. When Ms. Peterkin offered assistance, the passenger replied: “You can’t help me you Muslim terrorist b****! You might have a bomb under that s***,” referring to her religious garments.11 In an effort to de- escalate the situation, Ms. Peterkin asked one co-worker to attend to the passenger, asked another

co-worker to find a manager, and left the area. Ms. Peterkin alleges no manager from Prospect Services responded, but a Piedmont Airlines gate manager assured her not to worry about the passenger’s comment which she interpreted as Piedmont protecting her from the customer’s complaint. Ms. Peterkin reported the passenger’s comment to Prospect Services’s terminal supervisor, Dontae Robinson.12 Piedmont Airlines, American Airlines, and Supervisor Robinson did not prepare an incident report, ask Ms. Peterkin to prepare an incident report, investigate the incident, or speak with the passenger who made the comment to Ms. Peterkin.13 At some unplead time after the incident with the passenger, unidentified employees of Piedmont Airlines met with Ms. Peterkin to remind her of the importance of maintaining composure and professionalism during stressful situations.14 Ms. Peterkin alleges Piedmont Airlines did not counsel other Piedmont Airlines employees subject to passenger bullying about the importance of maintaining composure.15 Ms. Peterkin does not identify the other Piedmont

employees or allege how other Piedmont employees outside her protected class were treated more favorably. May 7, 2019 incident with Piedmont Airlines and Prospect Services managers. Ms. Peterkin reported to work during the Muslim holy month of Ramadan including on May 7, 2019. Prospect Services manager Defendant Davila and Piedmont Airlines manager Claribel Santiago asked Ms. Peterkin to go the Prospect Services’s office to complete another religious request accommodation because Prospect Services’s Human Resources department lost her original request.16 After completing a second religious request accommodation, Manager Davila told Ms. Peterkin she must carry a copy of the religious accommodation paperwork with

her at all times.17 Ms. Peterkin alleges non-Muslim employees requesting religious accommodation are not required to complete a second form if the request remained unchanged.18 Prospect Services’s Director of Human Resources Renee Ferro met with Ms. Peterkin on May 7, 2019. Human Resources Director Ferro told Ms. Peterkin neither Piedmont Airlines nor American Airlines wanted her to assist their passengers because her religious garments covered her face.19 Ms. Peterkin alleges Human Resources Director Ferro threatened her by saying, “If you don’t want to uncover, you just won’t be able to push wheelchairs.”20 Ms. Peterkin alleges unidentified persons prohibited her from pushing Piedmont and American Airlines passengers in wheelchairs for a two-week period because of her religious garb, resulting in lost tips.21 Ms. Peterkin files a union grievance on May 13, 2019. Ms. Peterkin filed a union grievance after meeting with Human Resources Director Ferro. On May 22, 2019, Ms. Peterkin and her union representative met with Prospect Services’s General Manager Robles and Human Resources Director Ferro. General Manager Robles and Human

Resources Director Ferro told Ms.

Free access — add to your briefcase to read the full text and ask questions with AI

PETERKIN v. PROSPECT AIRPORT SERVICES, INC., (E.D. Pa. 2021).

PETERKIN v. PROSPECT AIRPORT SERVICES, INC. (PETERKIN v. PROSPECT AIRPORT SERVICES, INC.) — published by Counsel Stack Legal Research, free access to 12M+ legal documents.

Related

Rafael Castro v. Sec. of Homeland Security
472 F.3d 1334 (Eleventh Circuit, 2006)
McDonnell Douglas Corp. v. Green
411 U.S. 792 (Supreme Court, 1973)
Saint Francis College v. Al-Khazraji
481 U.S. 604 (Supreme Court, 1987)
Nationwide Mutual Insurance v. Darden
503 U.S. 318 (Supreme Court, 1992)
Harris v. Forklift Systems, Inc.
510 U.S. 17 (Supreme Court, 1993)
Burlington Industries, Inc. v. Ellerth
524 U.S. 742 (Supreme Court, 1998)
National Railroad Passenger Corporation v. Morgan
536 U.S. 101 (Supreme Court, 2002)
Bell Atlantic Corp. v. Twombly
550 U.S. 544 (Supreme Court, 2007)
Ashcroft v. Iqbal
556 U.S. 662 (Supreme Court, 2009)
Lockard v. Pizza Hut, Inc.
162 F.3d 1062 (Tenth Circuit, 1998)
Joren v. Napolitano
633 F.3d 1144 (Seventh Circuit, 2011)
McCullers v. Secretary Dept Homeland
427 F. App'x 190 (Third Circuit, 2011)
Warren General Hospital v. Amgen Inc.
643 F.3d 77 (Third Circuit, 2011)
Charles Wilcher v. Postmaster General
441 F. App'x 879 (Third Circuit, 2011)