PERMENTER v. ECLINICAL WORKS LLC

CourtDistrict Court, M.D. Georgia
DecidedJune 25, 2025
Docket5:18-cv-00382
StatusUnknown

This text of PERMENTER v. ECLINICAL WORKS LLC (PERMENTER v. ECLINICAL WORKS LLC) is published on Counsel Stack Legal Research, covering District Court, M.D. Georgia primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
PERMENTER v. ECLINICAL WORKS LLC, (M.D. Ga. 2025).

Opinion

IN THE UNITED STATES DISTRICT COURT FOR THE MIDDLE DISTRICT OF GEORGIA MACON DIVISION UNITED STATES OF AMERICA, ex rel. ) ALEX PERMENTER, ) ERIC RODIGHIERO, and ) CHRIS WHEELER, ) ) Plaintiffs, ) ) v. ) CIVIL ACTION NO. 5:18-cv-382 (MTT) ) eCLINICALWORKS, LLC, ) ) Defendant. ) __________________ ) ORDER* This case involves a claim brought under the False Claims Act (“FCA”) against eClinicalWorks LLC (“eCW”), a company that develops electronic health record (“EHR”) software. Docs. 17; 216-2 ¶¶ 1-3; 266-1 ¶¶ 1-3. The plaintiffs, or Relators in FCA parlance, allege two theories of recovery for their claim. First, they claim eCW fraudulently obtained federal certification of its EHR software. Doc. 17 ¶¶ 115-129. That false certification assured healthcare providers that the software they purchased from eCW qualified for Medicare financial incentives. Docs. 216-2 ¶¶ 116, 184; 218-22 at 13; 266-1 ¶¶ 116, 184. But because of eCW’s alleged fraud, Relators claim those providers submitted false claims and provided false certifications to the Centers for Medicare & Medicaid Services (“CMS”) to obtain those incentives. Docs. 17 ¶¶ 115- 157, 161-167; 266 at 28-32. Second, Relators allege that eCW’s EHR software does not comply with Health Insurance Portability and Accountability Act of 1996 (“HIPAA”)

* The Clerk is DIRECTED to docket the redacted version of this order on the public docket and to file an unredacted version restricted to court users and case participants. The highlighted portions of the unredacted order represent the redactions on the public docket. “security regulations.” Doc. 17 ¶¶ 107-114. Relators allege providers submitting claims for payments to CMS must certify that they have complied with those regulations; because eCW’s software did not comply with HIPAA security regulations, Relators claim “each and every claim submitted for government payment by a provider using eCW’s

EHR software is a false claim, which ECW caused the provider to submit.” Id. ¶ 114. eCW has moved for summary judgment. Docs. 215; 216-1. For the following reasons, eCW’s motion for summary judgment (Doc. 215) is DENIED in part and GRANTED in part. I. BACKGROUND1 A. eClinicalWorks and the Relators eCW is a family-owned company established in 1999 to digitize medical records for physicians and hospitals. Docs. 216-2 ¶ 1; 266-1 ¶ 1; 266-2 ¶¶ 1-3; 300-9 ¶¶ 1-3. Over the past two decades, eCW has become one of the largest providers of EHR software in the United States; more than 180,000 providers and nearly a million medical

professionals rely on eCW software to manage patient records, facilitate clinical workflows, and ensure compliance with various federal healthcare regulations. Docs. 216-2 ¶¶ 4-5; 266-1 ¶¶ 4-5; 266-2 ¶¶ 3-6; 300-9 ¶¶ 3-6. Initially, eCW's EHR software was a desktop application installed on local computers utilizing customer servers. Docs. 216-2 ¶¶ 7-8; 218-2 at 172:3-173:17; 266-1 ¶¶ 7-8. eCW has since developed a cloud-based application hosted on remote servers maintained by eCW, which most providers now utilize. Docs. 216-2 ¶¶ 6, 8-10, 12; 266-1 ¶¶ 6, 8-10, 12; 266-2 ¶ 8; 300- 9 ¶ 8. eCW handles the network operating system, infrastructure, disaster recovery,

1 Unless otherwise stated, these facts are undisputed and are viewed in the light most favorable to the non-moving party. Anderson v. Liberty Lobby, Inc., 477 U.S. 242, 255 (1986). server, network, and storage for its cloud software. Docs. 216-2 ¶¶ 9, 12; 266-1 ¶¶ 9, 12; 266-2 ¶ 8; 300-9 ¶ 8. Relators Alex Permenter, Eric Rodighiero, and Chris Wheeler are computer and information technology specialists. Docs. 17 ¶¶ 9-11; 62-1 ¶¶ 3-8; 216-2 ¶ 28; 266-1 ¶

28. Relators’ company, Tier2Technologies (formerly Alex’s PC Solutions), provides IT, telecom, and web services to approximately 200 medical providers, most of whom use eCW software. Docs. 62-1 ¶¶ 4, 8-11; 216-2 ¶¶ 28-30; 266-1 ¶¶ 28-30. Relators have worked with various versions of eCW software since at least 2011 and provide technical support to medical practices that use the software. Docs. 62-1 ¶¶ 10-11; 216-2 ¶¶ 29- 31; 266-1 ¶¶ 29-31; 266-81 ¶ 3. B. Relators’ Theories of Recovery Relators assert two theories to support their claim. Their first theory, which is relatively narrow, alleges that eCW falsely represented that its software complied with certification requirements set by the Office of the National Coordinator for Health

Information Technology (“ONC”).2 Doc. 17 ¶¶ 115-151. Based on that representation, eCW’s software was approved as Certified EHR Technology (“CEHRT”). 3 See Docs. 266-2 ¶ 134; 300-9 ¶ 134. eCW then marketed its software to providers who needed to use CEHRT to be eligible for federal incentive payments. Docs. 17 ¶¶ 6, 145; 216-2 ¶¶ 51-52, 87-89; 266-1 ¶¶ 51-52, 87-89; 266-63 at 17. But because eCW’s software allegedly did not meet CEHRT standards, providers seeking those incentive payments

2 The Office of the National Controller for Health Information Technology is now the "Assistant Secretary for Technology Policy and Office of the National Coordinator for Health Information Technology (“ASTP/ONC”). Docs. 216-2 ¶ 34; 266-1 ¶ 34.

3 The overuse of acronyms is the lesser evil in this alphabet soup regulatory scheme. submitted false claims. Docs. 17 ¶¶ 115-157, 161-167; 266 at 3. According to Relators, that caused the government to pay, based on one estimate, incentives totaling up to $388 million that should not have been paid. Docs. 218-108 ¶ 9; 266-2 at 67 ¶ 322.

That doesn’t seem very narrow but it is relatively narrow because the Relators’ second theory is considerably broader. Relators allege that providers “expressly and impliedly certify their compliance with the HIPAA Security Rule when they submit claims to CMS.” Docs. 17 ¶¶ 107-114; 266 at 28. These certifications allegedly are found primarily in a form providers must execute before a provider can submit claims electronically for government payment. Docs. 17 ¶ 108; 17-3; 266-2 ¶ 113. Because, as Relators allege, eCW’s EHR software does not comply with HIPAA security regulations, providers’ certifications of compliance are false and therefore all claims submitted by those providers are false and should not have been paid. Doc. 17 ¶ 114. Relators have not presented any estimate of damages for their HIPAA theory.

C. The Regulatory Framework 1. ONC Health IT Certification Program Enacted in 2009, the Health Information Technology for Economic & Clinical Health (“HITECH”) Act sought to promote the “meaningful use” of health information technology by providing financial incentives to healthcare providers who use CEHRT. Docs. 216-2 ¶¶ 37-39, 116; 266-1 ¶¶ 37-39, 116; 266-2 ¶¶ 57-63; 300-9 ¶¶ 57-63. Although developers are not required to obtain certification of their software, they do because uncertified EHR software is not “broadly marketable”—providers must use CEHRT to participate in federal incentive programs administered by CMS.4 Docs. 266- 2 ¶ 63; 266-14 at 102:6-12; 300-9 ¶ 63. The ONC defines the technical criteria for certification.5 Docs. 216-2 ¶¶ 39-41, 116; 266-1 ¶¶ 39-41, 116; 266-2 ¶ 64; 300-9 ¶ 64. ONC’s third iteration of certification criteria, the 2015 Certification Edition, is relevant

here, see 45 C.F.R. § 170.315. These criteria ensure specific standards for functionality, security, and interoperability. It is important to note that ONC certification is distinct from HIPAA, although some certification criteria address concerns also addressed by HIPAA. Docs. 216-2 ¶¶ 136-138; 266-1 ¶¶ 136-138. Before ONC’s 2015 Certification Edition, the certification process involved testing each certification criterion against a set of predefined standards and ONC test scripts. Docs.

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PERMENTER v. ECLINICAL WORKS LLC, Counsel Stack Legal Research, https://law.counselstack.com/opinion/permenter-v-eclinical-works-llc-gamd-2025.