Perez v. Cigna Health and Life Insurance Company

CourtDistrict Court, M.D. Florida
DecidedMarch 19, 2020
Docket8:19-cv-00951
StatusUnknown

This text of Perez v. Cigna Health and Life Insurance Company (Perez v. Cigna Health and Life Insurance Company) is published on Counsel Stack Legal Research, covering District Court, M.D. Florida primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Perez v. Cigna Health and Life Insurance Company, (M.D. Fla. 2020).

Opinion

UNITED STATES DISTRICT COURT MIDDLE DISTRICT OF FLORIDA TAMPA DIVISION

PEDRO PEREZ,

Plaintiff,

vs. Case No. 8:19-cv-951-T-33AEP

CIGNA HEALTH AND LIFE INSURANCE COMPANY,

Defendant. ______________________________/

ORDER This matter comes before the Court upon consideration of Defendant Cigna Health and Life Insurance Company’s Motion for Summary Judgment (Doc. # 46), filed on January 3, 2020. Pro se Plaintiff Pedro Perez responded in opposition on February 4, 2020. (Doc. # 54). Cigna filed a reply on February 18, 2020 (Doc. # 65), as well a Rule 56(c) objection. (Doc. # 66). Perez responded to the Rule 56(c) objection on March 2, 2020. (Doc. # 68). For the reasons that follow, the Motion is granted. I. Background Perez worked for Cigna, a health and life insurance company, as a senior business analyst in Connecticut beginning in August 2014. (Perez Dep. Doc. # 47-1 at 37:20- 24). Perez’s job involved resolving “tickets” assigned to him regarding problems with Cigna’s pharmacy systems, addressing customer needs, providing support to the call center, and “acting as a liaison between IT and the business.” (Id. at 35:2-13; Doc. # 52-5 at 1). In 2016, Perez began working from home and soon after moved to Tampa, Florida. (Perez Dep. Doc. # 47-1 at 37:14- 38:7). To become a work-at-home employee, Perez signed a work- at-home agreement, agreeing to comply with Cigna’s work-at- home policy. (Id. at 39:20-40:23, 41:3-7, 59:5-21; Doc. # 50-

2 at 8-11, 17-27). Cigna pays for the business internet connection for work-at-home employees and provides the modem needed for a direct connection with Cigna’s C-live system. (Perez Dep. Doc. # 47-1 at 60:6-61:2; Doc. # 52-5 at 6; Doc. # 52-6 at 2). During his deposition, Perez acknowledged that, in August 2018, he did not inform his service provider, Brighthouse, that he had moved to a new address for purposes of his business internet service. (Perez Dep. Doc. # 48-1 at 171:7-22; Doc. # 52-6 at 3). Perez’s various supervisors over the years have noted that Perez did not always timely complete assignments and had issues with organizing and prioritizing issues that needed to

be addressed. (Doc. # 52-2 at 1; Doc. # 52-3 at 1-2; Doc. # 52-5 at 1-3). Perez’s wife, Glenda, also worked at Cigna in a different role. (Doc. # 54-2 at 1). Her employment was terminated on July 27, 2017, and she initiated an arbitration against Cigna for racial discrimination and retaliation in violation of Title VII. (Id.). Eventually, Cigna obtained summary judgment in that arbitration in July 2018. (Id.). While his wife’s arbitration was still pending, in late August 2017, Perez took spousal leave to support his wife. (Perez Depo. Doc. # 47-1 at 80:5-20; Doc. # 54-1 at 1). At

the time, he told his then-supervisor, Grace Kania, that he needed to support his wife who had filed a “wrongful suit” against Cigna and that he would be a witness in her case. (Perez Depo. Doc. # 47-1 at 80:5-84:22). When Perez returned from leave in September 2017, Kania gave him a verbal warning concerning his issues with consistency, timeliness, and organization. (Doc. # 52-2 at 1; Perez Dep. Doc. # 47-1 at 131:3-18). This verbal warning was motivated in part by Perez’s failure to have a co-worker cover his assignments while he was out on leave. (Doc. # 52-2 at 12; Perez Dep. Doc. # 47-1 at 131:3-18). Subsequently, in December 2017, Kania issued Perez a

written warning known as a Performance Corrective Action Plan (PCAP) regarding his continued issues. (Doc. # 52-2 at 1; Perez Dep. Doc. # 48-1 at 234:7-9). As a result of the December 2017 PCAP, Perez filed a complaint through Cigna’s internal system — Speak Easy — on December 21, 2017, alleging that the PCAP was inappropriate. (Doc. # 52-4 at 2, 6, 8). Marjorie Stein, from Cigna’s Employee Relations Department, investigated the Speak Easy complaint and spoke to Perez on December 27, 2017. (Id. at 2). Initially, Perez told Stein he wanted to overturn the PCAP; however, later in the conversation, Perez admitted “he was not meeting the

performance expectations of his role as set out as the justification of the PCAP” and thus was only challenging “the timing of when [the PCAP] was sent to him.” (Id.). Perez “also stated he was being retaliated against because his wife had requested arbitration with the company.” (Id.). Stein then contacted Kania to discuss Perez’s allegations. (Id. at 3). Kania explained her reasons for issuing the PCAP, including Perez’s continuing performance deficiencies. (Id.). Stein asked Kania whether “she was aware [] Perez’s wife had been terminated from Cigna and brought legal action against” Cigna, but Stein “did not mention what type of legal action [] Perez’s wife had raised.” (Id.). Kania

“denied knowing either that [Perez’s] wife had been terminated or that she had asserted a legal claim against Cigna.” (Id.). Ultimately, Stein determined that the issuance of the PCAP was appropriate. (Id.). Then, in January 2018, Kania and Kara Shipman — “a second level up supervisor for . . . senior business analysts” like Perez — reviewed the PCAP. (Doc. # 52-2 at 2; Doc. # 52-3 at 2). The options were to “remove him from the PCAP for improved performance,” “extend the PCAP to allow more time to improve,” or “proceed to termination.” (Doc. # 52-3 at 2). Ultimately, Kania and Shipman decided to extend the PCAP because “he had

not met his goals, but [they] wanted to give him another opportunity because he generally had a positive attitude and . . . wanted to improve.” (Id.). The PCAP extension was delivered to Perez on January 31, 2018. (Doc. # 52-2 at 2). At this time, Kania “was not aware of the nature of [] Perez’s wife’s legal action but had only been told by [] Stein that she had supposedly raised a legal claim.” (Id.). The decision to extend the PCAP “had nothing to do with [] Perez’s wife’s legal action.” (Id.; Doc. # 52-3 at 1). On April 18, 2018, Perez contacted Shipman and requested time off to deal with “personal issues” and mentioned “he was being deposed in connection with his ‘wife’s case.’” (Doc. #

52-3 at 2). However, Shipman “did not know what his ‘wife’s case’ was and [she] did not [for] ask additional detail[s].” (Id.). Perez acknowledged that he did not tell Shipman that his wife’s claim was related to Title VII. (Perez Dep. Doc. # 47-1 at 147:25-149:7). Sometime that month, Perez was deposed as a witness for his wife’s arbitration against Cigna. (Id. at 144:15-20, 151:12-14). Perez came back to work on June 1, 2018. (Doc. # 52-3 at 3). On June 4, 2018, Perez had a phone call with Shipman and his new direct supervisor, Lashonda Bowens, who was replacing Kania. (Id.; Doc. # 52-5 at 1-2).

Bowens decided to renew Perez’s PCAP and gave Perez the extension on June 22, 2018. (Doc. # 52-5 at 2; Doc. # 52-3 at 3). As a result of this PCAP extension, Perez filed another Speak Easy complaint. (Doc. # 52-4 at 2-3). Perez alleged that the PCAP was extended in retaliation because he had been “a witness” for his wife’s case. (Id.). Stein investigated this Speak Easy complaint but ultimately determined that the PCAP extension was not retaliatory. (Id.). Around this time, in August of 2018, Perez helped his wife hire a process server to serve Cigna with a motion to vacate the arbitration award. (Perez Dep. Doc. # 47-1 at 145:8-146:19, 150:21-24; Doc. # 54-2 at 2). Perez did not

tell anyone at Cigna in advance that he would be helping his wife procure a process server. (Perez Dep. Doc. # 47-1 at 150:20-151:2). Perez initially testified in his deposition that, when he was having internet connection difficulties in August 2018, he told Bowens that he “believe[d] [his] internet connection had to do with [him] following up with a process server.” (Id. at 150:20-151:10).

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Perez v. Cigna Health and Life Insurance Company, Counsel Stack Legal Research, https://law.counselstack.com/opinion/perez-v-cigna-health-and-life-insurance-company-flmd-2020.