People v. Maplebear Inc.

CourtCalifornia Court of Appeal
DecidedMay 18, 2022
DocketD079209
StatusPublished

This text of People v. Maplebear Inc. (People v. Maplebear Inc.) is published on Counsel Stack Legal Research, covering California Court of Appeal primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
People v. Maplebear Inc., (Cal. Ct. App. 2022).

Opinion

Filed 5/18/22

CERTIFIED FOR PUBLICATION

COURT OF APPEAL, FOURTH APPELLATE DISTRICT

DIVISION ONE

STATE OF CALIFORNIA

THE PEOPLE, D079209

Plaintiff and Respondent,

v. (Super. Ct. No. 37-2019- 00048731-CU-MC-CTL) MAPLEBEAR INC.,

Defendant and Appellant.

APPEAL from an order of the Superior Court of San Diego County, Timothy B. Taylor, Judge. Affirmed. Keker, Van Nest & Peters, Rachael E. Meny, Benjamin Berkowitz, Ryan K. Wong, Julia L. Allen, Taylor L. Reeves, and Erica S. Miranda for Defendant and Appellant. Mara W. Elliot, City Attorney, Mark Ankcorn, Chief Deputy City Attorney, and Kevin B. King, Deputy City Attorney, for Plaintiff and Respondent. The San Diego City Attorney brought an enforcement action under the Unfair Competition Law, Business and Professions Code sections 17200, et seq. (UCL), on behalf of the People of the State of California against Maplebear Inc. DBA Instacart (Instacart). In their complaint, the People alleged that Instacart unlawfully misclassified its employees as independent contractors in order to deny workers employee protections, harming its alleged employees and the public at large through a loss of significant payroll tax revenue, and giving Instacart an unfair advantage against its competitors. In response to the complaint, Instacart brought a motion to compel arbitration of a portion of the City’s action based on its agreements with the individuals it hires, called Shoppers. The trial court denied the motion, concluding Instacart failed to meet its burden to show a valid agreement to arbitrate between it and the People. Instacart challenges the court’s order, asserting that even though the People are not a party to its Shopper agreements, they are bound by its arbitration provision to the extent they seek injunctive relief and restitution because these remedies are “primarily for the benefit of” the Shoppers. As we shall explain, we reject this argument and affirm the trial court’s order. FACTUAL AND PROCEDURAL BACKGROUND Instacart is a San Francisco-based company which operates a “communications platform” that “facilitates same-day, on-demand grocery shopping and delivery services in major metropolitan areas in California and throughout the United States.” The platform consists of a website and a smart phone application, or app. Through the app, consumers are connected to Instacart’s Shoppers, who gather groceries purchased by consumers on the app at various partner stores. Instacart employs two types of Shoppers, “In- Store Shoppers,” who gather the groceries in the partner store for consumers

2 to pick up, and “Full-Service Shoppers,” who gather the groceries in the partner store, purchase them with a debit card issued by Instacart, and deliver the groceries to the consumer. This case concerns only Instacart’s Full-Service Shoppers. Before gaining access to Instacart’s platform, Shoppers create a “registered profile through the Instacart app or website” and must sign its “Independent Contractor Agreement” as a condition of using Instacart’s platform. The version of the Independent Contractor Agreement that has been in effect since 2017 includes an arbitration provision that states: “the Parties agree that to the fullest extent permitted by law, ANY AND ALL DISPUTES OR CLAIMS BETWEEN YOU AND INSTACART shall be exclusively resolved by final and binding arbitration by a neutral arbitrator, including without limitation any and all disputes or claims BETWEEN YOU AND INSTACART, whether in contract, tort, or otherwise, relating to the formation (including unconscionability and invalidity), existence, breach, termination, interpretation, enforcement, validity, scope, and applicability of the Agreement, or the Services agreed to herein, or any claim on any basis under federal, state, or local law, which could otherwise be heard before any

court of competent jurisdiction.”1 In September 2019, the People brought the present lawsuit alleging Instacart violated the UCL by misclassifying its Shoppers as independent contractors, and not employees. The People’s complaint asserts Instacart maintains an unfair competitive advantage by misclassifying its Shoppers and evades “long-established worker protections under California Law.” The People allege that Instacart “avoids paying its Shoppers a lawful wage and

1 Instacart asserts that “more than 99.8 percent” of its Shoppers “agree to be bound to its arbitration terms,” which allow Shoppers to opt out of arbitration within 30 days of signing. 3 unlawfully defers substantial expenses to its Shoppers, including the cost of equipment, car registration, insurance, gas, maintenance, parking fees, and cell phone data usage.” Finally, the People assert that “Instacart also has an unfair advantage over its law-abiding competitors because, due to the misclassification, it contributes less to California’s unemployment insurance, disability insurance and other state and federal taxes.” The complaint asserts one cause of action under the UCL alleging Instacart’s misclassification of Shoppers is both unlawful under the Labor Code and an unfair business practice. In the complaint’s prayer for relief, the People seek first, civil penalties authorized by the UCL in cases prosecuted by the government of “up to $2,500 for each violation of the UCL, as proven at trial;” second, injunctive relief requiring Instacart to properly classify its employees; and, finally, restitution to the misclassified employees, “according to proof, for unpaid wages, overtime, and rest breaks, missed meals, and reimbursement for expenses necessary to perform the work.” In response to the complaint, Instacart filed a motion to compel a portion of the People’s case—the prayers for injunctive relief and

restitution—to arbitration based on its agreements with Shoppers.2 Before the motion was considered by the trial court, however, the People sought a temporary restraining order preventing Instacart from classifying its Shoppers in the City of San Diego as independent contractors. On February 18, 2020, the court issued an order granting the request for a preliminary injunction against Instacart. The court concluded the prosecution had shown a probability of success on the merits of its claim that Instacart had improperly classified its

2 Instacart did not seek to compel the complaint to arbitration to the extent it seeks civil penalties. 4 Shoppers under the test adopted by the California Supreme Court in Dynamex Operations West, Inc. v. Superior Court (2018) 4 Cal.5th 903 and codified by the California Legislature’s adoption of Assembly Bill No. 5 (2019–2020 Reg. Sess.), and that the balance of harms favored the People. The injunction issued by the court “enjoin[ed] and restrain[ed] Instacart from ‘failing to comply with California employment law with regard to its Full- Service Shopper employees within the City of San Diego.’ ” (California v. Maplebear, Inc. (Feb. 17, 2021, No. D077380) [nonpub. opn.], rehg. denied Mar. 5, 2021 (Maplebear I).) After the court issued the preliminary injunction, Instacart brought an ex parte application to stay enforcement of or dissolve the injunction. The trial court denied the application. The same day, Instacart filed its notice of appeal of the court’s order imposing the injunction. Thereafter, and in advance of a previously scheduled hearing on Instacart’s motion to compel arbitration, the court issued a tentative order staying the preliminary injunction under Code of Civil Procedure section 918 and stating the court lacked jurisdiction to determine the motion to compel arbitration in light of the appeal. At the hearing, the court confirmed the tentative ruling, pausing all proceedings in the trial court while this court considered Instacart’s appeal.

Free access — add to your briefcase to read the full text and ask questions with AI

Related

Metropolitan Life Insurance v. Massachusetts
471 U.S. 724 (Supreme Court, 1985)
At&T Technologies, Inc. v. Communications Workers
475 U.S. 643 (Supreme Court, 1986)
Moncharsh v. Heily & Blase
832 P.2d 899 (California Supreme Court, 1992)
Broughton v. Cigna Healthplans
988 P.2d 67 (California Supreme Court, 1999)
People v. Pacific Land Research Co.
569 P.2d 125 (California Supreme Court, 1977)
People v. Toomey
157 Cal. App. 3d 1 (California Court of Appeal, 1984)
Young Seok Suh v. Superior Court
181 Cal. App. 4th 1504 (California Court of Appeal, 2010)
Saint Agnes Medical Center v. PacifiCare of California
82 P.3d 727 (California Supreme Court, 2003)
Cruz v. PacifiCare Health Systems, Inc.
66 P.3d 1157 (California Supreme Court, 2003)
Iskanian v. CLS Transportation Los Angeles, LLC
327 P.3d 129 (California Supreme Court, 2014)
Dynamex Operations W., Inc. v. Superior Court of L. A. Cnty.
416 P.3d 1 (California Supreme Court, 2018)
Martin J. Walsh v. Arizona Logistics, Inc.
998 F.3d 393 (Ninth Circuit, 2021)
Kerr's Catering Service v. Department of Industrial Relations
369 P.2d 20 (California Supreme Court, 1962)
Engalla v. Permanente Medical Group, Inc.
938 P.2d 903 (California Supreme Court, 1997)
DMS Services, LLC v. Superior Court
205 Cal. App. 4th 1346 (California Court of Appeal, 2012)
Avila v. S. Cal. Specialty Care, Inc.
230 Cal. Rptr. 3d 42 (California Court of Appeals, 5th District, 2018)
Abbott Labs. v. Superior Court of Orange Cnty.
233 Cal. Rptr. 3d 730 (California Court of Appeals, 5th District, 2018)

Cite This Page — Counsel Stack

Bluebook (online)
People v. Maplebear Inc., Counsel Stack Legal Research, https://law.counselstack.com/opinion/people-v-maplebear-inc-calctapp-2022.