Passion Works, Inc., Apps/x-resp v. Wa. St. Dept Of Labor & Industries, Resp/x-app

Court of Appeals of Washington·Decided April 13, 2020·No. 79296-2·Unpublished

Opinion

IN THE COURT OF APPEALS OF THE STATE OF WASHINGTON

PASSION WORKS, LLC and ) ERIC ROOTVIK, ) No. 79296-2-I ) (consolidated with 79297-1-I)

Appellants/ )

Cross-Respondents, ) DIVISION ONE )

v. ) UNPUBLISHED OPINION )

STATE OF WASHINGTON, ) DEPARTMENT OF LABOR AND ) INDUSTRIES, )

)

Respondent/ )

Cross-Appellant. )

)

SMITH, J. — The Washington Department of Labor and Industries (Department) issued two infractions with civil penalties of $1,000 each against Eric Rootvik for violation of statutory contractor registration requirements. Rootvik appealed to the Office of Administrative Hearings, which affirmed the infractions and the civil penalties. The superior court also affirmed the infractions but reduced the civil penalties to a total of $1,000. On appeal, Rootvik seeks discretionary review of the superior court’s order affirming the infractions. Because he does not satisfy the standards under RAP 2.3, we deny discretionary review. The Department cross appeals the superior court’s order reducing the civil penalties assessed to Rootvik. Because the superior court acted without statutory authority and thus substantially departed from the usual course of judicial proceedings, we grant review and reverse the superior court’s reduction

Citations and pin cites are based on the Westlaw online version of the cited material.

of the penalties.

FACTS

Rootvik is “the manager of Passion Works, LLC,” doing business as Eric the Closet Guy. He “design[s], engineer[s,] and install[s]” custom closets and shelving. In May 2016, the Department received an anonymous tip that Rootvik was offering these services without a contractor license. Department compliance investigator Terri Zenker began reviewing Rootvik’s website in accordance with customary investigation procedure. She discovered that Rootvik was advertising on Craigslist.org and through his company website, Erictheclosetguy.com. The company website showed pictures of significant cabinetry in a walk-in closet. Additionally, the website and advertisement on Craigslist.org directed viewers to third-party reviews on Yelp.com, Houzz.com, and MerchantCircle.com. The reviews discussed installing custom-made closets and shelving. For example, one review stated, “[H]e does everything himself. Designs, measures, builds and installs.” Another review said, “[H]e delivered and then installed our new beautiful closets.” And finally, a review on Yelp.com stated that the client scheduled an “install date” with Rootvik for custom closets.

Also in May 2016, Ursula Haigh responded to Rootvik’s Craigslist.org advertisement and began working with Rootvik to secure a proposal for custom cabinetry in her laundry room.1 In e-mails to Haigh, Rootvik stated that the “[i]n stall [sic] will probably take four days.” When Haigh discovered that Rootvik

1The revised drawing that Rootvik provided to Haigh shows substantial cabinetry.

was not a licensed contractor, she submitted a complaint to the Department and attempted to cancel her contract with Rootvik. Zenker investigated this complaint as well.

In July and August 2016, following review of both the anonymous tip and Haigh’s complaint, Zenker issued two infractions under RCW 18.27.010(1)(a).2 Zenker issued the first infraction (Infraction 1) based on her review of Eric the Closet Guy’s websites and advertisements and the references therein to “installation of a product that requires contractor registration,” specifically, custom closets. Zenker issued the second infraction (Infraction 2) “[p]rimarily based off the notification by the contractor to the consumer that he was going to install this product, along with [Haigh] confirming what their project was.” The Department issued the minimum $1,000 fine for each infraction.

Rootvik formally appealed both infractions to the Office of Administrative Hearings (OAH). Separate Administrative Law Judges (ALJs) from OAH were assigned to the appeals.

During the hearing for Infraction 1, Rootvik presented a small model as an example of “the way [the closets] can be installed.” He testified that

[the closet shelving] really can be installed anywhere. And that what it’s comprised of -- in this mock wall we have a metal rail, which I call a hang rail. It has a screw hole every inch, and these are attached to the wall with drywall screws where the studs are.

And that’s the sole connection to the property, the house, or wherever it might be that there is.

When asked by the Department whether the model represented the way in which

2 RCW 18.27.010(1)(a) provides the definition for a contractor subject to the statutory registration requirements.

Rootvik installed the closets, Rootvik refused to answer and objected to the question. The ALJ overruled his objection and insisted that Rootvik answer. Rootvik responded, “I’m not going to answer it.”

The ALJ found that Rootvik had not satisfied his burden of proof. The ALJ thus concluded that “[o]n or about May 13, 2016, [Rootvik] advertised to perform contractor work when not registered as a contractor in violation of RCW 18.27.200(1)(a).” Specifically, she found that “[c]learly when viewing all the websites as a whole, Passion Works LLC dba Eric the Closet Guy, was advertising to design, build and install custom closets.” Additionally, the ALJ drew adverse inferences from Rootvik’s refusal to answer whether or not his model represents the way in which he installs shelving. The ALJ found no merit in Rootvik’s argument that he was exempt from registering under RCW 18.27.090(5).3 She therefore affirmed the infraction and $1,000 civil penalty issued by the Department.

During the hearing for Infraction 2, Haigh testified that Rootvik said “[t]hat he was going to build [the cabinets] and then place them in the house, install them.” Zenker testified that she received information that Rootvik was “going to install the project that” Rootvik agreed to complete for Haigh. Mike Vines, a witness for Rootvik, testified that the cabinets Rootvik installed in Vines’ home could be picked up and moved. Rootvik used the same model that he presented

3 RCW 18.27.090(5) provides that the registration provisions do not apply to “[t]he sale of any finished products, materials, or articles of merchandise that are not fabricated into and do not become a part of a structure under the common law of fixtures.”

at the hearing for Infraction 1 as an example and testified that “[e]verything comes in finished pieces, flat form, and then it’s assembled, put the verticals on, attach the horizontals, and in the case of Haigh[,] attach the doors, slide in the drawers. . . . But the only attachment to the building is [a] metal rail.”

Following the hearing, the ALJ found that “Rootvik posted an advertisement on [C]raigslist.org . . . . He submitted a bid, or estimate to design, build and install a custom closet system for Ursula Haigh.” (Emphasis omitted.) The ALJ further concluded that “[t]he installation of custom closet systems that hang from a rail that is screwed into wall studs, comes within the definition of ‘contractor’ as set forth in RCW 18.27.010.” She found that the exemption under RCW 18.27.090(5) did not apply. Thus, the ALJ concluded that “[b]ecause Eric Rootvik advertised, submitted a bid, offered and agreed to perform contractor work, when he was not registered as a contractor under RCW Chapter 18.27, he was in violation of RCW 18.27.200(1)(a) as alleged in the infraction.” She affirmed the infraction and monetary penalty of $1,000.

Rootvik appealed both final orders to the superior court, which consolidated the appeals. A hearing took place in November 2018, and the superior court affirmed the infractions but reduced the total amount of the civil penalties from $2,000 to $1,000. Rootvik appeals the infractions, and the Department cross appeals, arguing that the trial court erred in reducing the civil penalties.

ANALYSIS

Discretionary Review

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Passion Works, Inc., Apps/x-resp v. Wa. St. Dept Of Labor & Industries, Resp/x-app, (Wash. Ct. App. 2020).

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