MEMORANDUM OPINION AND ORDER
SHADUR, District Judge.
On August 5, 1985 this Court entered a default judgment in favor of Diane1 Passarella (“Passarella”) and against Hilton International Company (“Hilton”) for $18,-000 plus interest and costs. Hilton now moves to vacate that default judgment under Fed.R.Civ.P. (“Rule”) 60(b). For the reasons stated in this memorandum opinion and order, Hilton’s motion is denied.
Facts
Though the parties have not entered into a formal stipulation of facts, for purposes of the present motion the facts are either matters of court record or undisputed. Facts in the first (court record) category are these (all dates are in 1985):
1. On May 3 Passarella filed a complaint against Hilton Hotels Corporation (“Hilton Hotels”), demanding $18,000 (plus attorney’s fees and costs) for loss of a diamond ring during a stay at the Caribe Hilton Hotel (“Caribe Hilton”) in Puerto Rico.
2. On May 8 this Court sua sponte dismissed the Complaint for failure properly to allege subject matter jurisdiction (diversity of citizenship).
3. On May 17 Passarella filed an amended complaint (the “Complaint”), this time substituting Hilton as defendant (Hilton and Hilton Hotels are wholly unrelated corporations).2
4. On May 20 Hilton’s Vice President and General Counsel Melvin Milligan (“Milligan”) was served with, and personally acknowledged receipt of, a copy of the Complaint and a summons of this District Court to answer within twenty days of service (by Juné,¿9);
5. On July 3 (no answer or other defensive pleading having been filed), this Court — acting on Passarella’s motion supported by a showing of proper service — ordered a default against Hilton.
6. On August 5, after a proveup hearing on damages, this Court ordered entry of judgment against Hilton for $18,000 plus interest and costs.
7. On August 22 Passarella filed with this District Court an affidavit for garnishment directed at Chase Manhattan Bank (“Chase”), alleged to be Hilton’s debtor.
8. On September 20 attorneys for Hilton filed appearances in this District Court and moved to vacate the default judgment.
9. On October 2 Passarella moved for conditional judgment against Chase for failure to answer this District Court’s garnishment summons.
[423]*42310. On October 4 this Court denied Passarella’s motion for conditional judgment on the ground Chase had been improperly served.
Hilton has also submitted two affidavits from Milligan, who states he was first aware of the existence of Passarella’s claim on May 17, when he received a carbon copy of a letter' from counsel for Hilton Hotels to Passarella’s attorney explaining Hilton Hotels had no connection to Caribe Hilton. That letter also stated — erroneously, according to Milligan — Hilton was Caribe Hilton’s manager. Milligan’s affidavit acknowledges receipt of the Complaint but says Milligan on May 20 “prepared and directed correspondence” to Adele Quiles (“Quiles”) of Continental Insurance Company (“Continental”), Hilton’s liability carrier, “forwarding” the Complaint to Continental for defense under Hilton’s liability policy. On June 3, after having received further information about the events alleged in the Complaint, Milligan “prepared and directed” additional correspondence to Quiles. Milligan states those two letters were sent via first class mail to Quiles’ correct business address and neither was returned as undelivered. Milligan does not tender any correspondence from Continental responding to either of his letters — or even acknowledging their receipt.
After June 3 Milligan claims he had no further contact with Quiles or anyone else at Continental as to Passarella’s claim. Instead the next voice he heard came some 15 weeks later, on September 18, when he received a telephone call from someone at Chase advising him of the pending garnishment proceeding. Milligan attempted to reach Continental that day but did not get in touch with it until the following morning. Assertedly he then learned for the first time Continental had received neither the May 20 nor the June 3 correspondence. Needless to say, Continental had taken no action on Hilton’s behalf.
Quiles’ affidavit says she never received Milligan’s letters and was unable to locate them after a “diligent and thorough search” of her office and department. She concludes — though of course that is not really a fact of which she can have actual knowledge — Continental never received either of Milligan’s letters.
Finally, Hilton offers the affidavit of Vi Sanvenero (“Sanvenero”), a senior liability examiner at Continental. Sanvenero states she “undertook an internal investigation” to determine whether Continental had received notice of Passarella’s suit before Milligan’s September 19 call. That investigation covered both the claims department’s own records and persons employed by other Continental departments. Sanvenero says she was “unable to turn up any information whatsoever regarding the existence of [Milligan’s letters] or their receipt by any person at [Continental].” Like Quiles, Sanvenero concludes Milligan’s letters were not received by Continental.3
[424]*424
Rule 60(b) Standards and Their Application
Rule 60(b) provides in relevant part:
On motion and upon such terms as are just, the court may relieve a party or his legal representative from a final judgment, order, or proceeding for the following reasons: (1) mistake, inadvertence, surprise, or excusable neglect ... or (6) any other reason justifying relief from the operation of the judgment. The motion shall be made within a reasonable time____
Rule 60(b) “is reserved for extraordinary relief,” requiring a defendant to “show exceptional circumstances to justify overturning the default judgment.” Inryco, Inc. v. Metropolitan Engineering Co., 708 F.2d 1225, 1230 (7th Cir.), cert, denied, 464 U.S. 937, 104 S.Ct. 347, 78 L.Ed.2d 313 (1983). Any defendant seeking Rule 60(b) relief from a default judgment must satisfy three criteria (United States v. Forty-eight Thousand, Five Hundred Ninety-five Dollars, 705 F.2d 909, 912 (7th Cir.1983));4
1. Its motion must be filed within a “reasonable” time.
2. Its default must have been the result of “excusable neglect.”
3. It must “demonstrate” a “meritorious defense” to the underlying action.
Taking those criteria in reverse order, Hilton first and most strenuously argues it has a meritorious defense to Passarella’s claim. In fact it advances three:
1. Hilton does not own or operate Caribe Hilton.5
2. Hilton denies all the factual allegations of the Complaint as to the existence and whereabouts of Passarella’s diamond ring.
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MEMORANDUM OPINION AND ORDER
SHADUR, District Judge.
On August 5, 1985 this Court entered a default judgment in favor of Diane1 Passarella (“Passarella”) and against Hilton International Company (“Hilton”) for $18,-000 plus interest and costs. Hilton now moves to vacate that default judgment under Fed.R.Civ.P. (“Rule”) 60(b). For the reasons stated in this memorandum opinion and order, Hilton’s motion is denied.
Facts
Though the parties have not entered into a formal stipulation of facts, for purposes of the present motion the facts are either matters of court record or undisputed. Facts in the first (court record) category are these (all dates are in 1985):
1. On May 3 Passarella filed a complaint against Hilton Hotels Corporation (“Hilton Hotels”), demanding $18,000 (plus attorney’s fees and costs) for loss of a diamond ring during a stay at the Caribe Hilton Hotel (“Caribe Hilton”) in Puerto Rico.
2. On May 8 this Court sua sponte dismissed the Complaint for failure properly to allege subject matter jurisdiction (diversity of citizenship).
3. On May 17 Passarella filed an amended complaint (the “Complaint”), this time substituting Hilton as defendant (Hilton and Hilton Hotels are wholly unrelated corporations).2
4. On May 20 Hilton’s Vice President and General Counsel Melvin Milligan (“Milligan”) was served with, and personally acknowledged receipt of, a copy of the Complaint and a summons of this District Court to answer within twenty days of service (by Juné,¿9);
5. On July 3 (no answer or other defensive pleading having been filed), this Court — acting on Passarella’s motion supported by a showing of proper service — ordered a default against Hilton.
6. On August 5, after a proveup hearing on damages, this Court ordered entry of judgment against Hilton for $18,000 plus interest and costs.
7. On August 22 Passarella filed with this District Court an affidavit for garnishment directed at Chase Manhattan Bank (“Chase”), alleged to be Hilton’s debtor.
8. On September 20 attorneys for Hilton filed appearances in this District Court and moved to vacate the default judgment.
9. On October 2 Passarella moved for conditional judgment against Chase for failure to answer this District Court’s garnishment summons.
[423]*42310. On October 4 this Court denied Passarella’s motion for conditional judgment on the ground Chase had been improperly served.
Hilton has also submitted two affidavits from Milligan, who states he was first aware of the existence of Passarella’s claim on May 17, when he received a carbon copy of a letter' from counsel for Hilton Hotels to Passarella’s attorney explaining Hilton Hotels had no connection to Caribe Hilton. That letter also stated — erroneously, according to Milligan — Hilton was Caribe Hilton’s manager. Milligan’s affidavit acknowledges receipt of the Complaint but says Milligan on May 20 “prepared and directed correspondence” to Adele Quiles (“Quiles”) of Continental Insurance Company (“Continental”), Hilton’s liability carrier, “forwarding” the Complaint to Continental for defense under Hilton’s liability policy. On June 3, after having received further information about the events alleged in the Complaint, Milligan “prepared and directed” additional correspondence to Quiles. Milligan states those two letters were sent via first class mail to Quiles’ correct business address and neither was returned as undelivered. Milligan does not tender any correspondence from Continental responding to either of his letters — or even acknowledging their receipt.
After June 3 Milligan claims he had no further contact with Quiles or anyone else at Continental as to Passarella’s claim. Instead the next voice he heard came some 15 weeks later, on September 18, when he received a telephone call from someone at Chase advising him of the pending garnishment proceeding. Milligan attempted to reach Continental that day but did not get in touch with it until the following morning. Assertedly he then learned for the first time Continental had received neither the May 20 nor the June 3 correspondence. Needless to say, Continental had taken no action on Hilton’s behalf.
Quiles’ affidavit says she never received Milligan’s letters and was unable to locate them after a “diligent and thorough search” of her office and department. She concludes — though of course that is not really a fact of which she can have actual knowledge — Continental never received either of Milligan’s letters.
Finally, Hilton offers the affidavit of Vi Sanvenero (“Sanvenero”), a senior liability examiner at Continental. Sanvenero states she “undertook an internal investigation” to determine whether Continental had received notice of Passarella’s suit before Milligan’s September 19 call. That investigation covered both the claims department’s own records and persons employed by other Continental departments. Sanvenero says she was “unable to turn up any information whatsoever regarding the existence of [Milligan’s letters] or their receipt by any person at [Continental].” Like Quiles, Sanvenero concludes Milligan’s letters were not received by Continental.3
[424]*424
Rule 60(b) Standards and Their Application
Rule 60(b) provides in relevant part:
On motion and upon such terms as are just, the court may relieve a party or his legal representative from a final judgment, order, or proceeding for the following reasons: (1) mistake, inadvertence, surprise, or excusable neglect ... or (6) any other reason justifying relief from the operation of the judgment. The motion shall be made within a reasonable time____
Rule 60(b) “is reserved for extraordinary relief,” requiring a defendant to “show exceptional circumstances to justify overturning the default judgment.” Inryco, Inc. v. Metropolitan Engineering Co., 708 F.2d 1225, 1230 (7th Cir.), cert, denied, 464 U.S. 937, 104 S.Ct. 347, 78 L.Ed.2d 313 (1983). Any defendant seeking Rule 60(b) relief from a default judgment must satisfy three criteria (United States v. Forty-eight Thousand, Five Hundred Ninety-five Dollars, 705 F.2d 909, 912 (7th Cir.1983));4
1. Its motion must be filed within a “reasonable” time.
2. Its default must have been the result of “excusable neglect.”
3. It must “demonstrate” a “meritorious defense” to the underlying action.
Taking those criteria in reverse order, Hilton first and most strenuously argues it has a meritorious defense to Passarella’s claim. In fact it advances three:
1. Hilton does not own or operate Caribe Hilton.5
2. Hilton denies all the factual allegations of the Complaint as to the existence and whereabouts of Passarella’s diamond ring.
3. Puerto Rico’s Innkeeper’s Act of 1955 is a bar to Passarella’s claim.
This Court may assume arguendo that one or more of those defenses is “meritorious,” though a court on a Rule 60(b) motion is not obliged actually to investigate the merits of an asserted defense. Rule 60(b) motions “should not be treated as a substitute for an appeal.” Inryco, 708 F.2d at 1230. Precisely for this reason Hilton misinterprets the import of the “meritorious defense” criterion. Satisfying the court of the existence of a meritorious defense is not a factor that supplants or outweighs the other criteria. Instead it is a precondition to relief, stemming from considerations of .judicial economy. If a Rule 60(b) movant cannot demonstrate a meritorious defense, it would be a waste of time and energy to reopen the default judgment. In other words, if a defendant clearly has no defense, a default judgment against him or her could be viewed as harmless error even in the absence of unreasonable delay or inexcusable neglect. But the fact a defendant may have a dead-bang defense as opposed to a shaky one does not argue more strongly in favor of Rule 60(b) relief unless the other criteria are met too.6 By demonstrating a meritorious defense, Hilton simply clears the first of three hurdles. See Ellington v. Milne, 14 F.R.D. 241, 242 (E.D.N.C.1953).
It clearly falls at the second. Hilton argues its failure to answer is a matter of “excusable neglect.” It recognizes the standard of excusable neglect is one of “honest mistakes rather than willful misconduct, carelessness or negligence.” Ell[425]*425ingsworth v. Chrysler, 665 F.2d 180, 185 (7th Cir.1981). Assuming (again arguendo) Hilton’s default was not willful, Hilton has wholly failed to show it was not careless or negligent. Hilton’s “good excuse” (Mem. 5) is that Milligan’s timely transmittal of the Complaint and summons to Continental was defeated by the Post Office.
But, as Passarella correctly points out, she sued Hilton and not Continental. Hilton’s indemnity contract with Continental was a matter between those two corporations and does not legally absolve Hilton from defending itself. Milligan’s own affidavit says he received the papers from this District Court and merely put them in the mail to Quiles without even once following up with an inquiry after some four months of silence. Admittedly, as Hilton’s vice president and general counsel Milligan was most unlikely to have filed his personal appearance in this action, but as an attorney he can scarcely claim ignorance of the obligations created by a summons and complaint.7 “Neither ignorance nor carelessness on the part of a litigant or his attorney will provide grounds for Rule 60(b) relief.” Bershad v. McDonough, 469 F.2d 1333, 1337 (7th Cir.1972).
Thus Hilton’s strenuous attempts to show Milligan’s letters to Continental were lost in the mail are bootless as a legal matter. This is not (of course) to say it is careless to trust one’s legal affairs to the mail. But whatever volume of litigation a business may have, the notion of its not establishing some sort of check list or follow up procedure bespeaks negligence of itself.8 Hilton’s asserted lack of negligence, considering its total inattention in the face of Continental’s silence, is utterly unconvincing.
Nor is this Court impressed with Hilton’s assertion (R.Mem. 13) it “had absolutely no reason in the world to delay going forward with this ease” since its defenses are meritorious. If that contention is intended to suggest Hilton was neither negligent nor careless because it would have been irrational to be negligent or careless, that could be argued of every negligence case. Rationality or the lack of it may be probative of whether willful misconduct has taken place, but it is quite beside the mark in the present situation of inexcusable neglect.
Having failed to clear the second Rule 60(b) hurdle, Hilton never even reaches the one remaining. This Court therefore need not decide whether Hilton acted “within a reasonable time” as Rule 60(b) requires. Once inexcusable neglect has worked its effect and led to an adverse judgment, no post-judgment diligence can transform the prior delinquency into “excusable neglect.”
Conclusion
Hilton has not satisfied the requirements for relief under Rule 60(b). Its motion to vacate this Court’s default judgment for $18,000 plus interest and costs in Passarella’s favor is denied.