Paragon Partners, Inc. v. EFS Companies, LLC

CourtDistrict Court, E.D. Missouri
DecidedSeptember 27, 2022
Docket4:20-cv-01069
StatusUnknown

This text of Paragon Partners, Inc. v. EFS Companies, LLC (Paragon Partners, Inc. v. EFS Companies, LLC) is published on Counsel Stack Legal Research, covering District Court, E.D. Missouri primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Paragon Partners, Inc. v. EFS Companies, LLC, (E.D. Mo. 2022).

Opinion

UNITED STATES DISTRICT COURT EASTERN DISTRICT OF MISSOURI EASTERN DIVISION PARAGON PARTNERS, INC., ) ) Plaintiff, ) ) vs. ) Case No: 4:20CV1069 HEA ) EFS COMPANIES, LLC, et al., ) ) Defendants. )

OPINION, MEMORANDUM AND ORDER This matter is before the Court on Defendants’ Motion to Dismiss Plaintiff’s Second Amended Complaint for Failure to State a Claim upon which Relief can be Granted, [Doc. No. 42] and Plaintiff’s Motion to Dismiss Defendants EGV Companies, Inc. and EGS Administration, LLC’s Counterclaims, [Doc. No. 46]. The parties oppose the respective Motions. For the reasons set forth below, the Motions are denied. Facts and Background1 Plaintiff’s Second Amended Complaint alleges the following:

1 The recitation of facts is set forth for the purposes of this Opinion only and in no way relieves the parties of the proof thereof in later proceedings. Defendant Barantas Incorporated, (“BI”), is “a designer, marketer, and agent” of Vehicle Service Contracts, (VSC”). Among other products in its

portfolio, Defendant BI designs and sells TechChoice VSCs and Omega VSCs. Effective February 22, 2008, third-party Enterprise Financial Group, Inc. (“EFG”) and Defendant BI entered into an Administrative Private Label

Agreement (“2008 Private Label Agreement”). Pursuant to this agreement, Defendant BI’s general responsibilities included procuring agreements with vehicle dealerships and independent call centers for the sale of TechChoice VSCs for EFG and to administer and provide other information, expertise, and assistance

to EFG. EFG paid commissions to Defendant BI for the TechChoice VSCs administered by EFG that were sold by vehicle dealerships and independent call centers procured by Defendant BI, including Defendant EGS Administration, LLC,

(“EGS”). Effective February 20, 2008, Moxy Solutions, Inc., a business engaged in providing software packages that includes a rating engine and provides fulfillment services for administrators and sellers in the VSC industry (“Moxy”), entered into

an Administrative Services Agreement with EFG, pursuant to which Moxy agreed to electronically transmit the sales activity of EFG’s call centers to EFG on a weekly basis and print and mail the completed VSC to customers, to include the declaration page, policy language, and state addendums. Plaintiff asserts that Defendant O’Brien owns 20% - 25% of Moxy.

Effective October 1, 2009, EFG and Defendant BI entered into a second agreement, this one being a Seller Agreement for Administrative Services (the “2009 Seller Agreement”). Pursuant to this agreement, Defendant BI’s general

duties were to solicit the sale of TechChoice VSCs administered by EFG to customers, to set the total contract prices for those TechChoice VSCs, and to pay EFG for its administration services for those TechChoice VSCs sold (the “Seller Cost”). For each TechChoice or Omega VSC sold, Defendant BI received the bulk

of the total contract price. EFG administers all TechChoice VSCs pursuant to the 2008 Private Label Agreement and the 2009 Seller Agreement. As administrator the services include, among others, underwriting and claims adjustment. Between

approximately 2008 and 2017, Defendant BI sold thousands of TechChoice VSCs to consumers through various call centers, including Defendant EGS. Some of these call centers went out of business, however, leaving Orphan Holders without a customer service representative or a seller to remarket and renew expired or

expiring TechChoice VSCs to them. From 2009 through 2015, Defendant O’Brien received production reports from EFG showing the number of VSCs generated through the call centers pursuant to which Defendant BI was receiving a commission pursuant to the 2008 Private Label Agreement and the 2009 Seller Agreement.

Starting in early 2015, Defendants O’Brien and Fox started asking for much more detailed confidential customer information from EFG, which included customer name; customer address; customer contact information; customer vehicle

make, model, year, VIN, and mileage, and VSC term (“Customer Data”). EFG communicated this Customer Data to Defendants O’Brien and Fox for the sole purpose of providing customer service to Orphan Holders and renewing their TechChoice VSCs administered by EFG that had expired or were nearing

expiration. The Customer Data was confidential and proprietary, valuable, and difficult, if not impossible to duplicate. The Customer Data qualifies as a trade secret under

§ 417.453(4), RSMo. Effective January 5, 2015, EFG as administrator and Defendant EGS as seller entered into a Seller Agreement for Administrative Service (the “January 2015 Seller Agreement”) for the sale and administration of TechChoice VSCs

only. Effective October 13, 2015, EFG as administrator and Defendant EGS as seller entered into a Call Center Seller Agreement (the “October 2015 Seller

Agreement”) for the sale and administration of TechChoice VSCs only. Every sale of a TechChoice or Omega VSC for this call center was sold exclusively by either Defendant BI or Defendant EGS who, in each case, received the total

purchase price for the VSC sold. On December 29, 2014, Defendant Fox formed Defendant EGS. Defendant EGS was part of an independent call center (“TechChoice Services” a/k/a “The

Renewal Center”) that also renewed TechChoice VSCs for Orphan Holders and to sell Omega VSCs. Defendant BI continued to also sell both TechChoice and Omega VSCs after the formation of Defendant EGS and through early 2017. Defendant Ensurety Ventures (“EVS”) formed Defendant EGV Companies

(“EGV”) on April 24, 2013, and Defendant BI formed Defendant EFS on April 1, 2014. Defendant EGV, inter alia, provides administration for Omega VSCs sold by Defendant BI and Defendant EGS. As such, it functions in much of the same way

as EFG does with respect to TechChoice VSCs. EGV earns administration revenues derived from the sale of Omega VSCs for The Renewal Center in the same manner as administration revenues are earned by third-party EFG for the sale of TechChoice VSCs. All Omega VSCs are

administered by Defendant EGV. Defendants EGS and EGV are “sister” companies having the same owner, Defendant EVS. Defendant EVS is the sole shareholder of Defendant EGV and the

sole member of Defendant EGS. Defendant O’Brien is the President of both Defendants EGS and EGV and Plaintiff believes both Defendants EGS and EGV have the same other corporate officers.

Defendants EGS and EGV failed to maintain an arm’s length relationship with respect to Defendant EFG’s administration of Omega VSCs. It is believed that Defendants EGS and EGV commingle funds through a series of intercompany

loans going back and forth between them derived from revenues of the Business. Plaintiff believes the employees of Defendant EGS and EGV are paid from a single payroll system provided by Defendant St. Aubrey Services, LLC (“STS”). Plaintiff alleges Defendants EGS and EGV are so inextricably linked that they cannot be

considered separate entities. Defendant EFS Companies, LLC (“EFS”) provides administration for consumer financing of TechChoice and Omega VSCs. EFS earns administration

revenue for consumer financing of both TechChoice and Omega VSCs for The Renewal Center. Customers who finance their VSCs through EFS do so pursuant to a Payment Plan Agreement between the customer and the seller, either Defendant BI

or Defendant EGS, on behalf of the administrator, either EFG or Defendant EGV, depending on whether a TechChoice or Omega VSC is financed. Defendant STS, inter alia, administrates human resources for The Renewal

Center.

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Paragon Partners, Inc. v. EFS Companies, LLC, Counsel Stack Legal Research, https://law.counselstack.com/opinion/paragon-partners-inc-v-efs-companies-llc-moed-2022.