Owens v. Delta Airlines, Inc.

CourtDistrict Court, E.D. New York
DecidedJanuary 23, 2025
Docket1:23-cv-02114
StatusUnknown

This text of Owens v. Delta Airlines, Inc. (Owens v. Delta Airlines, Inc.) is published on Counsel Stack Legal Research, covering District Court, E.D. New York primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Owens v. Delta Airlines, Inc., (E.D.N.Y. 2025).

Opinion

UNITED STATES DISTRICT COURT EASTERN DISTRICT OF NEW YORK

REGAL SUMMER OWENS,

Plaintiffs,

MEMORANDUM AND ORDER -against- Case No. 1:23-CV-02114-FB-PK

DELTA AIRLINES, INC., SEDGWICK CLAIMS MANAGEMENT SERVICES, INC., YUDELKA JONES, and JUAN J. DIAZ,

Defendants. Appearances: For Delta Defendants: For the Plaintiff: BRENDAN THOMAS KILLEEN NATASHA A. MOSKVINA Morgan Lewis and Bockius Moskvina Law, PLLC 101 Park Avenue 112 West 34th Street, 18th Floor New York, NY 10178 New York, NY 10120 JADE YEE Morgan Lewis and Bockius 110 N Wacker Drive Chicago, IL 60606

For Sedgwick: DANIEL RYAN AXELROD PETER T. SHAPIRO Lewis Brisbois Bisgaard & Smith LLP 77 Water Street, Suite 2100 New York, NY 10005

BLOCK, Senior District Judge: Plaintiff Regal Summer Owens (“Owens” or “Plaintiff”) brings this suit against her former employer Delta Airlines, Inc. (“Delta”), Delta employees Yudelka Jones (“Jones”) and Juan Diaz (“Diaz”) (together, “Delta Defendants”), and Sedgwick Claims Management Services, Inc. (“Sedgwick”) (collectively,

“Defendants”). Against Delta, Plaintiff asserts: disability discrimination under the Americans with Disabilities Act (“ADA”), the New York State Human Rights Law (“NYSHRL”), and the New York City Human Rights Law (“NYCHRL”) for (i)

failure to accommodate and (ii) discriminatory discharge; (iii) retaliation under the ADA, the NYSHRL, and the NYCHRL; (iv) whistleblower retaliation under New York Labor Law (“NYLL”) § 740; and (v) unlawful interference and retaliation under the Family and Medical Leave Act (“FMLA”). Plaintiff brings individual

claims against Jones and Diaz for: (i) unlawful interference and retaliation under the FMLA, and (ii) aiding and abetting liability pursuant to the NYSHRL and the NYCHRL. Plaintiff also asserts aiding and abetting liability under the NYSHRL and the NYCHRL against Sedgwick.1

Delta Defendants have moved for summary judgment under Federal Rule of Civil Procedure 56. Sedgwick has also separately moved for summary judgment. For the following reasons, Defendants’ motions are GRANTED in part and

DENIED in part.

1 The parties stipulated to the dismissal of all other federal and state claims alleged in the Amended Complaint. See Stipulation and Order, ECF No. 28. I. The facts presented here and in the Discussion section are taken from the

pleadings, the parties’ Rule 56.1 statements, and supporting documentation. They are undisputed unless otherwise noted. The Court construes all evidence in the light most favorable to the non-moving party, drawing all inferences and resolving

all ambiguities in that party's favor. See LaSalle Bank Nat. Ass'n v. Nomura Asset Cap. Corp., 424 F.3d 195, 205 (2d Cir. 2005). a. Plaintiff’s employment before first accommodations request “Plaintiff began working for Delta as a Flight Attendant based out of

Minneapolis, Minnesota, on June 4, 2018,” transferring “to the New York City base” in October 2018. Defs.’ Reply to Pl.’s Resp. to Delta Def.’s Stmt. of Undisputed Material Facts at ¶¶ 13–14, ECF No. 66-1 [hereinafter “Delta SOF”].

At the time, Plaintiff’s Field Service Managers (“FSMs”) included Tammey Graham and Daniel Belam. Id. at ¶ 15. “Flight Attendants report to” FSMs, “who in turn report to Base Managers or Senior Base Managers.” Id. at ¶ 11. On November 13, 2018, Graham gave Plaintiff a Corrective Action Notice

(“CAN”) for calling “in sick after report time during her probationary period.” Id. at ¶ 76. Delta requires flight attendants to provide “sufficient notice when they will not be able to work a flight as scheduled,” and failure to comply could subject a

flight attendant “to performance development,” including discipline. Id at ¶ 21. FSMs determine whether a flight attendant’s “failure to report or late call out constitutes an accountable event,” warranting consequences like performance

development, “on a case-to-case basis depending on the circumstances[.]” Id. at ¶ 24. Plaintiff received her first Final Corrective Action Notice (“FCAN”) on

November 26, 2019, from Belam, for being “absent nine days on five occasions” since the November 2018 CAN. Id. at ¶¶ 78–79. On December 1, 2019, Plaintiff missed her report time after being found unresponsive in her hotel room. Id. at ¶ 80. Consequently, on January 14, 2020, Plaintiff was issued “another FCAN” by

Belam and had to “meet with her FSM every six months.” Id. at ¶ 81; Pl.’s Resp. to Def.’s Stmt. of Undisputed Material Facts at ¶ 26, ECF No. 67-98 [hereinafter “Sedgwick SOF”].

b. First accommodations request That same month, Plaintiff submitted her first accommodations request to wear an alternative to the “Passport Plum” uniform (the “Plum uniform”) Delta introduced in June 2018 and required flight attendants to wear. Delta SOF at ¶¶ 45–

46. The Plum uniform caused “adverse reactions” in some flight attendants. Id. at ¶ 49; Sedgwick SOF at ¶ 50. “In response to a Delta employee request, the National Institute for Occupation Safety and Health (‘NIOSH’) of the Centers for Disease

Control [and] Prevention conducted a health hazard evaluation of the Passport Plum uniform,” which acknowledged the “work-related skin problems” caused by the uniform. Delta SOF at ¶ 48.

Plaintiff wore the Plum uniform “from June 2018 to October 2020” and also suffered adverse reactions. Decl. Owens at ¶ 5, ECF No. 65-2. Among other symptoms, she experienced rashes and blisters across her body, anxiety, fatigue,

fevers, headaches, and swelling. Id. at ¶¶ 7–8, 31. “In January 2020, Plaintiff emailed Shelby Cox, General Manager In-Flight Admin Services, to state that she was ‘having issues with the [Plum] uniform . . .’” Delta SOF at ¶ 55, and to request accommodations to wear an alternative black and

white uniform (“B&W uniform”) made by Delta’s uniform manufacturer “from different fabrics,” “without certain potential allergens,” and without “the performance treatments and finishes applied to the Passport Plum uniform[,]” id. at

¶ 50. Plaintiff then, at Cox’s direction, submitted the request to a centralized email box on March 11, 2020. Id. at ¶¶ 56–57. Plaintiff continued to wear the Plum Passport uniform until she learned from Belam six months later––in September 2020––that Delta approved her request. Id. at ¶ 58.

c. Second accommodations request “In or around October 2021, Delta began communicating to flight attendants that it would be rolling out a new OEKO-TEX [textile safety] certified ‘Graphite

Grey’ uniform [(“Grey uniform”)] in 2022 and would be requiring all Flight Attendants to be in [either a Grey or Plum] Delta brand uniform by May 2, 2022.” Id. at ¶ 61; Sedgwick SOF at ¶ 54. OEKO-TEX tested the Grey uniform, made

from different materials than the Plum uniform, to ensure that it did not contain harmful chemicals. Delta SOF at ¶¶ 59–60. The parties dispute whether the Grey uniform actually contained such chemicals. Id. at ¶ 60. Delta points to the OEKO-

TEX certification, while Plaintiff asserts that the “Flight Attendants Union” found that “at least six pieces of the Grey uniform” actually worn by flight attendants “were dangerous to health and should be recalled immediately,” with one even exceeding “the OEKO-TEX standard for chromium.” Id.

To facilitate this transition, Delta “developed a one-to-one strategy, which included talking points for leaders, to individually reach out to employees that had” approved accommodations to wear the B&W uniform “to ensure that they were

familiar with Delta’s expectations with respect to the uniforms[.]” Id. at ¶ 63.

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