Office Supply Co., Inc. v. Basic/Four Corp.

538 F. Supp. 776, 34 U.C.C. Rep. Serv. (West) 857, 1982 U.S. Dist. LEXIS 12303
CourtDistrict Court, E.D. Wisconsin
DecidedMay 3, 1982
DocketCiv. A. 80-C-603
StatusPublished
Cited by27 cases

This text of 538 F. Supp. 776 (Office Supply Co., Inc. v. Basic/Four Corp.) is published on Counsel Stack Legal Research, covering District Court, E.D. Wisconsin primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Office Supply Co., Inc. v. Basic/Four Corp., 538 F. Supp. 776, 34 U.C.C. Rep. Serv. (West) 857, 1982 U.S. Dist. LEXIS 12303 (E.D. Wis. 1982).

Opinion

*778 DECISION AND ORDER

REYNOLDS, Chief Judge.

This is an action for damages brought pursuant to 28 U.S.C. § 1332. The plaintiff Office Supply Co., Inc. (“Office Supply”) is a corporation located in Racine, Wisconsin, which sells office supplies. The defendant Basic/Four Corporation (“Basic/Four”) is a California corporation which manufactures and sells computer hardware and software. In 1975, Office Supply purchased computer hardware and leased computer software from Basic/Four. Office Supply claims that the system was defective and caused it to suffer substantial losses. It seeks compensation for “lost customers, income, good will and executive time and incurred additional hardware and software expense, office form expense, personnel expense and maintenance expense, all to its damage in the sum of $186,000 plus reasonable interest since April, 1975.” (Complaint, paragraph NINTH.)

Presently pending before the Court are the defendant’s motion for summary judgment, the plaintiff’s motion for partial summary judgment, and the plaintiff’s motion to compel answers to interrogatories and for compliance with a demand for the production of documents. For the following reasons the plaintiff’s motions will be denied and the defendant’s motion for summary judgment will be granted.

The Summary Judgment Motions

On January 31,1975, the plaintiff’s president, James F. Bruno, signed a contract for the purchase of computer hardware from the defendant and of computer software which was intended to control order processing, inventory control, sales analysis, and accounts receivable. 1 Mr. Bruno mailed the contract to the defendant, and it was accepted by the defendant’s assistant treasurer, R. C. Trost, on February 7, 1975. On April 1, 1975, the hardware was installed. In a letter dated May 22, 1975, the defendant advised the plaintiff that the warranty on the hardware would expire on July 1, 1975. The input of data on the software programs took longer to complete, and for a period of time the plaintiff ran parallel operations on the computer and manually as a check on the accuracy of the software applications. In a letter dated October 6, 1975, Mr. Bruno advised Basic/Four:

“All of the applications anticipated by our company in agreeing to acquire our BASIC/FOUR System are complete and the system appears to be satisfactory. This fulfills your contractual obligation.
“Although the applications programs appear to be operating satisfactorily, some ‘defects’ might become apparent [sic] later. (Defects might comprise misinterpretation of data, mishandling of a keyboarding error, or a confusing operator instruction — but would not include anything beyond the scope of the system design specification.) It is my understanding that you warrant your programs, when used in accordance with Basic/Four operating instructions, to be free from ‘defects’ for a period of ninety days, and that you will correct such ‘defects’ promptly when they are brought to your attention.” (Exhibit E to defendant’s memorandum in support of motion for summary judgment, filed December 15, 1981.)

Basic/Four took the position that its warranty on the software expired on January 6, 1976. As to complaints received after that date from Office Supply, it did continue to work with Office Supply in an effort to correct any claimed defects in the computer system. Office Supply also hired Ted Templeton, an independent programmer with a company called Computer Methods, Inc., who was recommended by Basic/Four, to work on its Basic/Four system starting some time after Basic/Four advised that the warranty period was over. The record established that Mr. Templeton made some modifications in the Basic/Four software. He also added at least one new program, *779 the ABC program which involved inventory control, to the system. Starting in January 1978, Office Supply also hired a programmer, Marc Jerome, as a fulltime employee. He found what he claims were three major defects in the software system. The record establishes that two of those defects were in programs which Basic/Four did not supply to the plaintiff. The third defect was in the UJ portion of the Basic/Four accounts receivable program, but there is no evidence that the defect arose in the UJ program until after July 1976, which was after the end of the ninety-day period during which Basic/Four continued to warrant its software applications to be free from defects.

The plaintiff’s vice president, David Carlson, testified during his deposition that starting at the end of October 1975 and continuing through early 1978, approximately 20% of the customer accounts were out of balance and the Basic/Four system performed up to 78% of expectation for Office Supply (Tr. at 50-51 and 63). Since February 1978, when Marc Jerome finished correcting the defects in the system, Carlson testified that it has performed up to 100% of expectation (Tr. at 46). The plaintiff’s president, James Bruno, testified that the system only performed up to 50% of expectation prior to 1978 (Tr. at 114), that the accounts receivable first went out of balance on the October 1975 monthly statement printed during the first week of November 1975 (Tr. at 43), that it printed through for the first time in February 1976 (Tr. at 135), but that thereafter the accounts receivable problem continued on an intermittent basis until it was corrected by Marc Jerome in early 1978 (Tr. at 87, 132-134, 136, and 142). Both men testified that there were also problems with the hardware but that those problems were always corrected by Sorbus, a service corporation related to Basic/Four with which Office Supply had a hardware maintenance contract, with only a very few minimal extra charges not covered by the monthly maintenance charges. (Carlson Tr. at 38; Bruno Tr. at 121.)

On June 17, 1980, Office Supply commenced its action against Basic/Four.

The portion of the Office Supply-Basic/Four contract dealing with the purchase of the hardware is a straightforward document. It describes on the front of the document the computer model and features and the purchase price. Additional terms and conditions of sale are set forth on the reverse. In relevant part it provides on the reverse that it constitutes the entire agreement and understanding between the parties, that it shall be governed by the law of California, and as to warranties and remedies for breach of warranty:

“3. For ninety (90) days after the Equipment is installed * * * the Seller warrants the Equipment to be free from defects in material, workmanship, and operating failure from ordinary use, and the Seller’s liability is limited solely to correcting any such defect or failure without charge. * * * ”

In italic print paragraph 3 also states:

“The warranties contained in this Agreement are in lieu of all other warranties, express or implied, including any regarding merchantability or fitness for a particular purpose, arising out of or in connection with any Equipment (or the delivery, use or performance thereof). The Seller will not be liable * * * (b) for loss of profits or other incidental or consequential damages * * *.”

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Bluebook (online)
538 F. Supp. 776, 34 U.C.C. Rep. Serv. (West) 857, 1982 U.S. Dist. LEXIS 12303, Counsel Stack Legal Research, https://law.counselstack.com/opinion/office-supply-co-inc-v-basicfour-corp-wied-1982.