2021 WI 77
SUPREME COURT OF WISCONSIN CASE NO.: 2021AP518-D
COMPLETE TITLE: In the Matter of Disciplinary Proceedings Against Sandra J. Zenor, Attorney at Law:
Office of Lawyer Regulation, Complainant, v. Sandra J. Zenor, Respondent.
DISCIPLINARY PROCEEDINGS AGAINST ZENOR
OPINION FILED: September 28, 2021 SUBMITTED ON BRIEFS: ORAL ARGUMENT:
SOURCE OF APPEAL: COURT: COUNTY: JUDGE:
JUSTICES: Per Curiam. NOT PARTICIPATING:
ATTORNEYS: 2021 WI 77
NOTICE This opinion is subject to further editing and modification. The final version will appear in the bound volume of the official reports. No. 2021AP518-D
STATE OF WISCONSIN : IN SUPREME COURT
In the Matter of Disciplinary Proceedings Against Sandra J. Zenor, Attorney at Law:
Office of Lawyer Regulation, FILED Complainant, SEP 28, 2021 v. Sheila T. Reiff Clerk of Supreme Court Sandra J. Zenor,
Respondent.
ATTORNEY disciplinary proceeding. Attorney's license
suspended.
¶1 PER CURIAM. We review a report filed by Referee
Robert E. Kinney, accepting a stipulation executed by Attorney Sandra J. Zenor and the Office of Lawyer Regulation (OLR), in
which Attorney Zenor pled no contest to four counts of
professional misconduct and agreed that the allegations of the
OLR's complaint were established by clear, satisfactory, and
convincing evidence. Consistent with the terms of the
stipulation, the referee recommends that we suspend Attorney
Zenor's law license for 60 days. The referee also recommends we order Attorney Zenor to pay the full costs of this proceeding, No. 2021AP518-D
which total $1,733.49 as of July 6, 2021. The OLR did not
request restitution, having advised this court that Attorney
Zenor made full restitution in this disciplinary matter.
¶2 We adopt the referee's findings of fact and
conclusions of law as derived from the parties' stipulation,
which permits the referee to rely on the factual allegations in
the OLR's complaint. We agree that a 60-day suspension is
appropriate, and we impose the full costs of this proceeding on
Attorney Zenor. The OLR indicates that restitution has been
made so we do not impose a restitution order.
¶3 Attorney Zenor was admitted to the practice of law in
1985 and she practices in Watertown, Wisconsin. Until this
matter she had no disciplinary history.
¶4 This matter arises from Attorney Zenor's
representation of J.L. Attorney Zenor commenced a negligence
lawsuit on J.L.'s behalf in August 2013. In the ensuing year,
Attorney Zenor learned that her client owed money to two
entities for services in connection with the dispute. In May 2014, Attorney Zenor settled the case on J.L.'s behalf and she
deposited the settlement check into her trust account. She
timely disbursed the settlement funds to her client and paid her
own attorney fees. However, she failed to pay the two entities
who were owed a total of $2,157.50, despite reminders from both
the client and her own office manager. Eventually, the debts
were submitted to collection agencies, yet Attorney Zenor still
failed to respond to her client's repeated requests that she resolve the debts. During this time, the amounts in Attorney 2 No. 2021AP518-D
Zenor's trust account also varied, such that Attorney Zenor
technically used funds in the trust account for her own personal
use. Attorney Zenor finally satisfied the two outstanding
financial obligations in October 2019.
¶5 On March 25, 2021, the OLR filed a disciplinary
complaint against Attorney Zenor alleging four counts of
professional misconduct in connection with the J.L. matter.
Referee Kinney was appointed on April 15, 2021. On April 20,
2021, Attorney Zenor filed an answer stating she pled no contest
to all the charges and, on June 8, 2021, the parties entered
into and filed a stipulation in which Attorney Zenor pled no
contest to all the allegations of misconduct and the parties
agreed that a 60-day suspension would be an appropriate sanction
for Attorney Zenor's admitted misconduct.
¶6 The referee considered the pleadings, the parties'
stipulation, and the OLR's sanctions brief which cites caselaw
supporting the recommended 60-day license suspension. The
referee issued a report on June 16, 2021, recommending we accept the stipulation and impose the recommended discipline. No
appeal from that report was filed so we consider this matter
pursuant to Supreme Court Rule (SCR) 22.17(2).1
1 SCR 22.17(2) provides:
If no appeal is filed timely, the supreme court shall review the referee's report; adopt, reject or modify the referee's findings and conclusions or remand the matter to the referee for additional findings; and determine and impose appropriate (continued) 3 No. 2021AP518-D
¶7 The facts found by the referee derive from the
parties' stipulation and the OLR's complaint. Attorney Zenor
was charged with depositing settlement funds that were owed to
third parties into her corporate checking account and failing to
hold those funds in trust, in violation of SCR 20:1.15(b)(1);
failing to promptly deliver the funds to the entities which were
entitled to receive them, in violation of former
SCR 20:1.15(d)(1) and SCR 20:1.15(e)(1); failing to respond to
inquiries from her client requesting information, in violation
of SCR 20:1.4(a)(4); and converting settlement funds owed to
others to her own personal use, in violation of SCR 20:8.4(c).2
¶8 The referee noted that the stipulation confirms that
it was not the result of plea bargaining but reflects Attorney
Zenor's voluntary decision not to contest this matter. Attorney
Zenor represented and verified that she fully understands the
allegations to which she stipulated in this disciplinary matter;
she fully understands her right to contest this matter; she
fully understands the ramifications of her entry into the stipulation; she fully understands that she has the right to
consult counsel; and confirms that her entry into the
stipulation was made knowingly and voluntarily.
¶9 Based on Attorney Zenor's no contest plea and the
terms of the stipulation, the referee found that all of the
discipline. The court, on its own motion, may order the parties to file briefs in the matter. 2 See infra at notes 3-6.
4 No. 2021AP518-D
factual contents of the disciplinary complaint were true and
accurate and they establish an adequate factual basis for each
of the four counts of alleged misconduct. The referee then
determined, pursuant to SCR 22.14(2), that Attorney Zenor
committed each of the counts of misconduct set forth in the
complaint:
COUNT 1: By depositing the settlement funds that were owed to two entities into her corporate checking account and failing to hold those funds in trust, Attorney Zenor violated SCR 20:1.15(b)(1).3
COUNT 2: By failing to promptly deliver to two entities the funds they were entitled to receive, Attorney Zenor violated former SCR 20:1.15(d)(l) and SCR 20:1.15(e)(1).4
3 SCR 20:1.15(b)(1) provides:
A lawyer shall hold in trust, separate from the lawyer's own property, that property of clients and 3rd parties that is in the lawyer's possession in connection with a representation.
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2021 WI 77
SUPREME COURT OF WISCONSIN CASE NO.: 2021AP518-D
COMPLETE TITLE: In the Matter of Disciplinary Proceedings Against Sandra J. Zenor, Attorney at Law:
Office of Lawyer Regulation, Complainant, v. Sandra J. Zenor, Respondent.
DISCIPLINARY PROCEEDINGS AGAINST ZENOR
OPINION FILED: September 28, 2021 SUBMITTED ON BRIEFS: ORAL ARGUMENT:
SOURCE OF APPEAL: COURT: COUNTY: JUDGE:
JUSTICES: Per Curiam. NOT PARTICIPATING:
ATTORNEYS: 2021 WI 77
NOTICE This opinion is subject to further editing and modification. The final version will appear in the bound volume of the official reports. No. 2021AP518-D
STATE OF WISCONSIN : IN SUPREME COURT
In the Matter of Disciplinary Proceedings Against Sandra J. Zenor, Attorney at Law:
Office of Lawyer Regulation, FILED Complainant, SEP 28, 2021 v. Sheila T. Reiff Clerk of Supreme Court Sandra J. Zenor,
Respondent.
ATTORNEY disciplinary proceeding. Attorney's license
suspended.
¶1 PER CURIAM. We review a report filed by Referee
Robert E. Kinney, accepting a stipulation executed by Attorney Sandra J. Zenor and the Office of Lawyer Regulation (OLR), in
which Attorney Zenor pled no contest to four counts of
professional misconduct and agreed that the allegations of the
OLR's complaint were established by clear, satisfactory, and
convincing evidence. Consistent with the terms of the
stipulation, the referee recommends that we suspend Attorney
Zenor's law license for 60 days. The referee also recommends we order Attorney Zenor to pay the full costs of this proceeding, No. 2021AP518-D
which total $1,733.49 as of July 6, 2021. The OLR did not
request restitution, having advised this court that Attorney
Zenor made full restitution in this disciplinary matter.
¶2 We adopt the referee's findings of fact and
conclusions of law as derived from the parties' stipulation,
which permits the referee to rely on the factual allegations in
the OLR's complaint. We agree that a 60-day suspension is
appropriate, and we impose the full costs of this proceeding on
Attorney Zenor. The OLR indicates that restitution has been
made so we do not impose a restitution order.
¶3 Attorney Zenor was admitted to the practice of law in
1985 and she practices in Watertown, Wisconsin. Until this
matter she had no disciplinary history.
¶4 This matter arises from Attorney Zenor's
representation of J.L. Attorney Zenor commenced a negligence
lawsuit on J.L.'s behalf in August 2013. In the ensuing year,
Attorney Zenor learned that her client owed money to two
entities for services in connection with the dispute. In May 2014, Attorney Zenor settled the case on J.L.'s behalf and she
deposited the settlement check into her trust account. She
timely disbursed the settlement funds to her client and paid her
own attorney fees. However, she failed to pay the two entities
who were owed a total of $2,157.50, despite reminders from both
the client and her own office manager. Eventually, the debts
were submitted to collection agencies, yet Attorney Zenor still
failed to respond to her client's repeated requests that she resolve the debts. During this time, the amounts in Attorney 2 No. 2021AP518-D
Zenor's trust account also varied, such that Attorney Zenor
technically used funds in the trust account for her own personal
use. Attorney Zenor finally satisfied the two outstanding
financial obligations in October 2019.
¶5 On March 25, 2021, the OLR filed a disciplinary
complaint against Attorney Zenor alleging four counts of
professional misconduct in connection with the J.L. matter.
Referee Kinney was appointed on April 15, 2021. On April 20,
2021, Attorney Zenor filed an answer stating she pled no contest
to all the charges and, on June 8, 2021, the parties entered
into and filed a stipulation in which Attorney Zenor pled no
contest to all the allegations of misconduct and the parties
agreed that a 60-day suspension would be an appropriate sanction
for Attorney Zenor's admitted misconduct.
¶6 The referee considered the pleadings, the parties'
stipulation, and the OLR's sanctions brief which cites caselaw
supporting the recommended 60-day license suspension. The
referee issued a report on June 16, 2021, recommending we accept the stipulation and impose the recommended discipline. No
appeal from that report was filed so we consider this matter
pursuant to Supreme Court Rule (SCR) 22.17(2).1
1 SCR 22.17(2) provides:
If no appeal is filed timely, the supreme court shall review the referee's report; adopt, reject or modify the referee's findings and conclusions or remand the matter to the referee for additional findings; and determine and impose appropriate (continued) 3 No. 2021AP518-D
¶7 The facts found by the referee derive from the
parties' stipulation and the OLR's complaint. Attorney Zenor
was charged with depositing settlement funds that were owed to
third parties into her corporate checking account and failing to
hold those funds in trust, in violation of SCR 20:1.15(b)(1);
failing to promptly deliver the funds to the entities which were
entitled to receive them, in violation of former
SCR 20:1.15(d)(1) and SCR 20:1.15(e)(1); failing to respond to
inquiries from her client requesting information, in violation
of SCR 20:1.4(a)(4); and converting settlement funds owed to
others to her own personal use, in violation of SCR 20:8.4(c).2
¶8 The referee noted that the stipulation confirms that
it was not the result of plea bargaining but reflects Attorney
Zenor's voluntary decision not to contest this matter. Attorney
Zenor represented and verified that she fully understands the
allegations to which she stipulated in this disciplinary matter;
she fully understands her right to contest this matter; she
fully understands the ramifications of her entry into the stipulation; she fully understands that she has the right to
consult counsel; and confirms that her entry into the
stipulation was made knowingly and voluntarily.
¶9 Based on Attorney Zenor's no contest plea and the
terms of the stipulation, the referee found that all of the
discipline. The court, on its own motion, may order the parties to file briefs in the matter. 2 See infra at notes 3-6.
4 No. 2021AP518-D
factual contents of the disciplinary complaint were true and
accurate and they establish an adequate factual basis for each
of the four counts of alleged misconduct. The referee then
determined, pursuant to SCR 22.14(2), that Attorney Zenor
committed each of the counts of misconduct set forth in the
complaint:
COUNT 1: By depositing the settlement funds that were owed to two entities into her corporate checking account and failing to hold those funds in trust, Attorney Zenor violated SCR 20:1.15(b)(1).3
COUNT 2: By failing to promptly deliver to two entities the funds they were entitled to receive, Attorney Zenor violated former SCR 20:1.15(d)(l) and SCR 20:1.15(e)(1).4
3 SCR 20:1.15(b)(1) provides:
A lawyer shall hold in trust, separate from the lawyer's own property, that property of clients and 3rd parties that is in the lawyer's possession in connection with a representation. All funds of clients and 3rd parties paid to a lawyer or law firm in connection with a representation shall be deposited in one or more identifiable trust accounts. 4 Effective July 1, 2016, substantial changes were made to SCR 20:1.15, the "trust account rule." See S. Ct. Order 14-07, 2016 WI 21 (issued Apr. 4, 2016, eff. July 1, 2016). Former SCR 20:1.15(d)(1) was renumbered as SCR 20:1.15(e)(1). The text of the rule was not changed and provides:
Upon receiving funds or other property in which a client has an interest, or in which the lawyer has received notice that a 3rd party has an interest identified by a lien, court order, judgment, or contract, the lawyer shall promptly notify the client or 3rd party in writing. Except as stated in this rule or otherwise permitted by law or by agreement with the client, the lawyer shall promptly deliver to (continued) 5 No. 2021AP518-D
COUNT 3: By failing to respond to her client's telephone calls and letter requesting information, Attorney Zenor violated SCR 20:1.4(a)(4).5
COUNT 4: By converting the settlement funds owed to two entities for her own personal use, Attorney Zenor violated SCR 20:8.4(c).6 ¶10 The referee next considered the appropriate sanction.
In determining the appropriate sanction to be recommended the
referee must weigh the following factors: the seriousness,
nature and extent of the misconduct; the level of discipline needed to protect the public; the need to impress upon the
attorney the seriousness of the misconduct; and the need to
deter other attorneys from similar misconduct. In re
Disciplinary Proceedings Against Eisenberg, 2004 WI 14, 269
Wis. 2d 43, 675 N.W.2d 747. Sources of guidance in determining
appropriate sanctions include prior case law, aggravating and
mitigating factors, and the American Bar Association (ABA)
Standards for Imposing Lawyer Sanctions. In re Disciplinary
Proceedings Against Arthur, 2005 WI 40, 279 Wis. 2d 583, 694
N.W.2d 910.
¶11 Referee Kinney considered the cases cited by the OLR
in support of the parties' joint stipulation for a 60-day
the client or 3rd party any funds or other property that the client or 3rd party is entitled to receive. 5SCR 20:1.4(a)(4) provides: "A lawyer shall promptly comply with reasonable requests by the client for information." 6SCR 20:8.4(c) provides: "It is professional misconduct for a lawyer to engage in conduct involving dishonesty, fraud, deceit or misrepresentation."
6 No. 2021AP518-D
suspension. In particular, the referee considered instructive
In re Disciplinary Proceedings Against Kitto, 2018 WI 71, 382
Wis. 2d 368, 913 N.W.2d 874. Like Attorney Zenor, Attorney
Kitto was an experienced attorney with no prior disciplinary
record when her law license was suspended for 60 days for
converting approximately $10,000 of trust account money for her
own personal use. See also In re Disciplinary Proceedings
Against Sarbacker, 2017 WI 86, 377 Wis. 2d 484, 901 N.W.2d 373
(imposing 60-day suspension for converting approximately
$2,000); In re Disciplinary Proceedings Against Lunde, 2016 WI
84, 372 Wis. 2d 1, 866 N.W.2d 87 (imposing 60-day suspension for
conversion of life insurance proceeds); and In re Disciplinary
Proceedings Against Bartz, 2015 WI 61, 362 Wis. 2d 752, 864
N.W.2d 881 (imposing 60-day suspension for conversion of
personal injury settlement proceeds).
¶12 The referee observed that while Attorney Zenor's
misconduct was perhaps less serious than that in the cited
cases, she nonetheless allowed more than five years to elapse before she finally released funds to pay off the two claims,
causing non-payment penalties to accrue, subjecting her client
to collection calls, then failing to respond to her client's
repeated efforts to contact her. On balance, informed by
Wisconsin caselaw and the ABA Standards for Imposing Lawyer
Sanctions, the referee accepted the proposed sanction and
recommends this court suspend Attorney Zenor's law license for a
period of 60 days. The referee also recommends we impose the full costs of this proceeding on Attorney Zenor. As noted, the 7 No. 2021AP518-D
OLR has stated that Attorney Zenor made full restitution, so no
restitution order is sought.
¶13 Considering all of the above, we accept the referee's
findings of fact and conclusions of law as derived from the
stipulation and the OLR complaint, and we agree with the
recommended sanction and the imposition of costs. Therefore,
¶14 IT IS ORDERED that the license of Sandra J. Zenor to
practice law in Wisconsin is suspended for a period of 60 days,
effective November 9, 2021.
¶15 IT IS FURTHER ORDERED that within 60 days of the date
of this order, Sandra J. Zenor shall pay to the Office of Lawyer
Regulation the costs of this proceeding, which are $1,733.49 as
of July 6, 2021.
¶16 IT IS FURTHER ORDERED that, to the extent that she has
not already done so, Sandra J. Zenor shall comply with the
provisions of SCR 22.26 concerning the duties of a person whose
license to practice law in Wisconsin has been suspended.
¶17 IT IS FURTHER ORDERED that compliance with all conditions of this order is required for reinstatement. See
SCR 22.28(2).
8 No. 2021AP518-D