Océ North America, Inc. v. MCS Services, Inc.

748 F. Supp. 2d 481, 2010 WL 3703277
CourtDistrict Court, D. Maryland
DecidedSeptember 16, 2010
DocketCivil Action No. WMN-10-CV-984
StatusPublished
Cited by7 cases

This text of 748 F. Supp. 2d 481 (Océ North America, Inc. v. MCS Services, Inc.) is published on Counsel Stack Legal Research, covering District Court, D. Maryland primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Océ North America, Inc. v. MCS Services, Inc., 748 F. Supp. 2d 481, 2010 WL 3703277 (D. Md. 2010).

Opinion

MEMORANDUM

WILLIAM M. NICKERSON, Senior District Judge.

Before the Court is Defendants MCS Services, Inc., Brian DeFazio, George Ulmer, and Lionel Verrette’s Motion to Dismiss.1 Paper 41. The motion has been fully briefed. Upon review of the pleadings and the applicable case law, the Court determines that no hearing is necessary (Local Rule 105.6) and that the Motion to Dismiss will be granted in part and denied in part as set forth below.

I. BACKGROUND

Plaintiffs Complaint alleges the following facts. Plaintiff Océ North America, Inc. (Océ) designs, manufactures, sells, and services high volume production printing systems (PPS) for commercial printing functions. To properly service and maintain Océ systems, it employs Field Engineers throughout the United States. According to Plaintiff, it has also developed proprietary service tool packages for use by the Field Engineers to better service the systems, which include diagnostic software, a parts manual, and a maintenance manual. The service tool packages provide Océ Field Engineers with complete information on how to diagnose and repair problems with Océ PPS.

Plaintiff has developed two different diagnostic software programs. One is the LPMW (Laser Printer Maintenance-W) software, which works with several types of Océ printers, including those that operate using an internal software package known as “Bundle 5” software. The other Océ diagnostic software program is known as “CODI” (Configuration and Diagnostics), which works with printers that operate using the more sophisticated “Bundle 7” internal software package. The Bundle 5 and 7 software each consist of several component software programs that work together to make the different functions of the PPS printer operate according to instructions from the user. Plaintiff claims that it developed the Bundle 5 and 7 software and the LPMW and CODI diagnostic software at great cost and expense.

According to Plaintiff, it limits distribution of the service tool packages to its Field Engineers who sign confidentiality agreements, it labels the software in various ways to indicate its confidentiality, and it encrypts the software and sets it to automatically expire after a year. Plaintiff also claims that its PPS printers cannot be properly maintained without its service tool packages.

Defendant MCS is a competitor of Plaintiff in the business of servicing PPS printers manufactured by Plaintiff. MCS also sells used and refurbished Océ PPS printers and toner for use in Océ PPS printers. Defendant George Ulmer is a former employee of Plaintiff who is now working for MCS as a Director of Field Services. The remaining Defendants, Brian DeFazio and Lionel Verrette, are President and Manager of National Technical Support, respectively, of MCS.

[484]*484Plaintiff alleges that Defendants obtained the LPMW service tool packages via former Oeé employees, including Defendant Ulmer, who copied the LPMW software while working for Plaintiff and provided it to MCS in violation of their terms of employment. After obtaining the LPMW service tool packages, Plaintiff claims that Defendants distributed them to its engineers who are using these copies in their daily work without permission from Plaintiff. Plaintiff also claims that Defendants have taken steps to circumvent the encryption of the LPMW software. In addition, Plaintiff alleges that Defendants have “down-leveled” a number of PPS printers by removing the Bundle 7 internal software and replacing it with less sophisticated Bundle 5 software so that it can maintain the printers with the LPMW service tool package rather than the CODI package.

Plaintiff entered a License Agreement with MCS to provide MCS with the right for two specifically named engineers to use the CODI service tool package on two designated laptops to service three designated printers owned by Farmers Insurance in California. Plaintiff alleges that MCS violated the terms of that License Agreement by distributing the CODI service tool package to a number of other MCS field engineers and using it on other PPS printers without permission. In addition, Plaintiff alleges that, as with the LPMW diagnostic software tools, Defendants took steps to circumvent the encryption of the CODI diagnostic software tools.

Finally, Plaintiff claims that when it sells PPS printers, the customer can select different degrees of functionality, such as print speed or memory, for different prices.2 The features and level of functionality is controlled by software contained in a controller unit within the PPS printer. The various features and functionalities may be changed on the controller by the use of an SRA key, which is a computer text file containing an encrypted string of alphanumeric characters along with a description of the features that it authorizes. The key is programmed to work only in a unit with a specific serial number and controller type and will not work in another unit. Should a customer wish to increase the functionality of its PPS printer, it can pay a higher license fee and Plaintiff will provide a new SRA key enabling the additional functions. Plaintiff alleges that Defendants purchased used Oeé PPS printers, circumvented the technological measures, and upgraded the functionality of the used printers without paying the license fees for the additional functionality. According to Plaintiff, Defendants then sold the refurbished and upgraded PPS printers on the secondary market.

Plaintiffs Complaint raises nine claims for relief: 1) Misappropriation of Trade Secrets; 2) Violation of the Computer Fraud and Abuse Act; 3) Violations of the Digital Millennium Copyright Act; 4) Copyright Infringement of Software; 5) Breach of License Agreement; 6) Unjust Enrichment; 7) Conversion; 8) Unfair Competition; and 9) Violation of the Lanham Act. Defendants bring this motion to dismiss as to Claim 2 for failure to state a claim under the Computer Fraud and Abuse Act, and as to Claims 5, 6, and 7, arguing that they are preempted by the federal Copyright Act. Defendants also move to strike a portion of claim 8 that it also claims is preempted by the federal Copyright Act.

[485]*485 II. LEGAL STANDARD

To survive a Rule 12(b)(6) motion to dismiss, “a complaint must contain sufficient factual matter, ..., to ‘state a claim to relief that is plausible on its face.’ ” Ashcroft v. Iqbal, — U.S. -, 129 S.Ct. 1937, 1949, 173 L.Ed.2d 868 (2009) (quoting Bell Atlantic Corp. v. Twombly, 550 U.S. 544, 570, 127 S.Ct. 1955, 167 L.Ed.2d 929 (2007)). “A claim has facial plausibility when the plaintiff pleads factual content that allows the court to draw the reasonable inference that the defendant is liable for the misconduct alleged.” Iqbal, 129 S.Ct. at 1949 (citing Twombly, 550 U.S. at 556, 127 S.Ct. 1955). “Detailed factual allegations” are not required, but allegations must be more than “labels and conclusions,” or “a formulaic recitation of the elements of a cause of aetion[.]” Iqbal, 129 S.Ct. at 1949 (quoting Twombly, 550 U.S. at 555, 127 S.Ct. 1955). “[O]nce a claim has been stated adequately,” however, “it may be supported by showing any set of facts consistent with the allegations in the complaint.” Twombly, 550 U.S. at 563, 127 S.Ct. 1955.

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Bluebook (online)
748 F. Supp. 2d 481, 2010 WL 3703277, Counsel Stack Legal Research, https://law.counselstack.com/opinion/oce-north-america-inc-v-mcs-services-inc-mdd-2010.