Ocampo v. Apple Inc.

CourtDistrict Court, N.D. California
DecidedMarch 14, 2022
Docket5:20-cv-05857
StatusUnknown

This text of Ocampo v. Apple Inc. (Ocampo v. Apple Inc.) is published on Counsel Stack Legal Research, covering District Court, N.D. California primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Ocampo v. Apple Inc., (N.D. Cal. 2022).

Opinion

1 2 3 4 UNITED STATES DISTRICT COURT 5 NORTHERN DISTRICT OF CALIFORNIA 6 SAN JOSE DIVISION 7 8 JUSTIN OCAMPO, et al., Case No. 5:20-cv-05857-EJD

9 Plaintiffs, ORDER GRANTING MOTION TO DISMISS 10 v.

11 APPLE INC., Re: Dkt. No. 38 Defendant. 12

13 Plaintiffs Justin Ocampo, Fernando Pineiro, Tyler Hutchinson, Hisham Khan, and Diana 14 Crow (“Plaintiffs”) bring this action against Defendant Apple Inc. (“Defendant”) on behalf of 15 themselves and members of a putative class, asserting thirteen claims related to an alleged product 16 defect in certain MacBook Pro laptops. Before the Court is Defendant’s motion to dismiss the 17 second amended class action complaint (“SAC”). Defendant’s Motion to Dismiss Second 18 Amended Complaint (“Mot.”), Dkt. No. 38. On April 2, 2021, Plaintiffs filed an opposition, to 19 which Defendant filed a reply. See Plaintiffs’ Opposition to Defendant’s Motion to Dismiss 20 (“Opp.”), Dkt. No. 43; Defendant Apple Inc.’s Reply in Support of Motion to Dismiss (“Reply”), 21 Dkt. No. 50. For the reasons detailed below, the Court GRANTS the motion with limited leave 22 to amend.1 23 I. BACKGROUND 24 In October 2016, Defendant released its new 13-inch and 15-inch MacBook Pro models. 25 SAC ¶ 2. Certain MacBook Pro models include a Touch Bar, a small strip at the top of the screen 26

27 1 On June 9, 2021, the Court found this motion appropriate for decision without oral argument pursuant to Civil Local Rule 7-1(b). See Dkt. No. 52. 1 that features a light-up touch-based panel that replaces certain function keys on the keyboard. 2 SAC ¶ 2. Defendant advertised the MacBook Pro as the thinnest and lightest MacBook Pro model 3 ever, weighing 3 pounds and measuring 14.9 mm of thickness. SAC ¶ 2. Defendant also 4 announced that display of the MacBook Pro would be 67 percent brighter, have a 67 percent better 5 contrast ratio, and display 25 percent more colors compared to the previous model. SAC ¶ 2. 6 Plaintiff alleges that these representations were false. SAC ¶ 3. To support the compact 7 design, Defendant used thin, flexible ribbon cables (“flex cables”) to connect the display to a 8 display controller board. SAC ¶ 3. These flex cables wrap tightly over the controller board. SAC 9 ¶ 3. Plaintiff alleges that the flex cables wore out over time through normal use of the opening 10 and closing the laptop display because the cables were not long enough. SAC ¶ 3. As a result, the 11 flex cables eventually stopped connecting the controller board to the display screen, which caused 12 the laptop’s display backlight to show dark spots across the screen that interfered with text and 13 images or caused the screen to go completely dark. SAC ¶¶ 3, 4, 36 (“The deterioration of the flex 14 cables results in the display screen exhibiting dark spots and/or in [sic] the display screen turning 15 completely black when the laptop is open[ed] beyond certain angles (with some consumers 16 complaining of experiencing issues if they opened the screen beyond certain degrees) and/or 17 complete monitor failure. Therefore, consumers are prevented from using their laptops for their 18 ordinary and intended purpose: to open the display screen beyond certain degrees when using the 19 laptop and/or using the laptop as a portable device.”). Plaintiffs allege that the 13-inch and 15- 20 inch 2016 Macbook Pros, and all later MacBook Pros, have the same allegedly defective flex 21 cable design. See SAC ¶ 4, 12, 43, 167, 194, 205. 22 Defendant provides MacBook Pro purchasers with a one-year limited warranty, and 23 consumers may elect to purchase an AppleCare service plan extending the duration and scope of 24 coverage.2 The Limited Warranty warrants “against defects in materials and workmanship when 25

26 2 Pursuant to Federal Rule of Evidence 201, the Court takes judicial notice of the Limited 27 Warranty in effect when Plaintiffs allegedly purchased their devices. See Declaration of David R. Singh (“Singh Decl.”), Ex. A, Dkt. No. 38-1. 1 used normally in accordance with Apple’s published guidelines for a period of ONE (1) YEAR 2 from the date of original retail purchase by the end-user purchaser (‘Warranty Period’).” Signh 3 Decl., Ex. A. The warranty does not warrant against “defects caused by normal wear and tear or 4 otherwise due to the normal aging of the Apple Product.” Id. 5 In May 2019, Defendant launched the 13-inch MacBook Pro Display Backlight Service 6 Program (the “Backlight Service Program”). SAC ¶ 7. Pursuant to this program, Apple agreed to 7 replace displays for 13-inch 2016 Macbook Pros that experienced a stage lighting effect (e.g., 8 intermittent vertical bright areas across the bottom of the screen) or a total failure of the display. 9 Singh Decl., Ex. B. Defendant also agreed to refund those who paid to have their displays fixed. 10 Plaintiff Ocampo, who filed the initial complaint in this action, “submitted his MacBook Pro to 11 Apple for a free repair” and “received his laptop approximately 2 to 3 days later.” SAC ¶ 54. 12 During this time, “Plaintiff Ocampo was without a laptop and Defendant did not offer to provide 13 [him] a loaner laptop.” SAC ¶ 54. 14 Plaintiffs all owned impacted MacBook Pros. Plaintiff Ocampo owned a 13-inch 2016 15 MacBook Pro, SAC ¶ 47; Plaintiff Pineiro owned a 13-inch 2016 MacBook Pro, SAC ¶ 56; 16 Plaintiff Hutchinson owned a 15-inch 2016 MacBook Pro, see SAC ¶ 63; Plaintiff Khan owned a 17 15-inch 2016 MacBook Pro, see SAC ¶ 70; Plaintiff Khan owned a 15-inch 2016 MacBook Pro, 18 SAC ¶ 70; and Plaintiff Crow owned a 15-inch 2016 MacBook Pro, SAC ¶ 76. 19 On January 13, 2021, Plaintiff Ocampo, and four other purchasers of MacBook Pro 20 devices, Fernando Pineiro, Tyler Hutchison, Hisham Khan, and Diana Crow, filed the SAC, 21 purporting to represent a nationwide class of “[a]ll individual consumers in the United States who 22 purchased model year 2016 or later Mac[B]ook Pro laptops at any time beginning 4 years 23 preceding the filing of this Complaint and continuing to the present” and subclasses limited to 24 consumer residents of California, Florida, Hawaii, and New York. SAC ¶ 89. Plaintiffs assert 25 thirteen claims against Apple: violations of California’s Consumer Legal Remedies Act (“CLRA”) 26 (Count I), Song-Beverly Consumer Warranty Act (“SBA”) (Count II), and the federal Magnuson- 27 Moss Warranty Act (“MMWA”) (Count III); violations of the Florida Deceptive and Unfair Trade 1 Practices Act (“FDUTPA”) (Count IV), New York General Business Law (“GBL”) Sections 349 2 and 350 (Counts VI and VII), Hawaii Unfair and Deceptive Trade Practices Act (“HUDTPA”) 3 (Count IX), Hawaii Uniform Deceptive Trade Practice Act (“HDTPA”) (Count X), and the 4 consumer fraud statutes of all 50 states and the District of Columbia (the “State Consumer Fraud 5 Acts” claim) (Count XII); violations of implied warranty of merchantability under Florida, 6 Hawaii, and New York law (Counts V, VIII, and XI) (collectively, the “Implied Warranty” 7 claims); and fraudulent concealment (Count XIII). 8 II. LEGAL STANDARD 9 A. Rule 12(b)(6) 10 Federal Rule of Civil Procedure 8(a) requires a plaintiff to plead each claim with enough 11 specificity to “give the defendant fair notice of what the . . . claim is and the grounds upon which 12 it rests.” Bell Atl. Corp. v. Twombly, 550 U.S. 544, 555 (2007) (quotations marks omitted). A 13 complaint which falls short of the Rule 8(a) standard may therefore be dismissed if it fails to state 14 a claim upon which relief can be granted. Fed. R. Civ. P. 12(b)(6).

Free access — add to your briefcase to read the full text and ask questions with AI

Related

Foman v. Davis
371 U.S. 178 (Supreme Court, 1962)
Bell Atlantic Corp. v. Twombly
550 U.S. 544 (Supreme Court, 2007)
Ashcroft v. Iqbal
556 U.S. 662 (Supreme Court, 2009)
Manzarek v. St. Paul Fire & Marine Insurance
519 F.3d 1025 (Ninth Circuit, 2008)
Clemens v. DaimlerChrysler Corp.
534 F.3d 1017 (Ninth Circuit, 2008)
Kearns v. Ford Motor Co.
567 F.3d 1120 (Ninth Circuit, 2009)
Mendiondo v. Centinela Hospital Medical Center
521 F.3d 1097 (Ninth Circuit, 2008)
Kendall v. Visa U.S.A., Inc.
518 F.3d 1042 (Ninth Circuit, 2008)
Birdsong v. Apple, Inc.
590 F.3d 955 (Ninth Circuit, 2009)
Oestreicher v. Alienware Corp.
544 F. Supp. 2d 964 (N.D. California, 2008)
Hicks v. Kaufman & Broad Home Corp.
107 Cal. Rptr. 2d 761 (California Court of Appeal, 2001)
Mexia v. Rinker Boat Co., Inc.
174 Cal. App. 4th 1297 (California Court of Appeal, 2009)
Tillman v. Cook
25 F. Supp. 2d 1245 (D. Utah, 1998)
Holland v. Islamic Republic of Iran
496 F. Supp. 2d 1 (District of Columbia, 2005)
Margie Daniel v. Ford Motor Company
806 F.3d 1217 (Ninth Circuit, 2015)
Karim Khoja v. Orexigen Therapeutics, Inc.
899 F.3d 988 (Ninth Circuit, 2018)
Cooper v. Pickett
137 F.3d 616 (Ninth Circuit, 1997)
Vess v. Ciba-Geigy Corp. USA
317 F.3d 1097 (Ninth Circuit, 2003)
San Miguel v. HP Inc.
317 F. Supp. 3d 1075 (N.D. California, 2018)

Cite This Page — Counsel Stack

Bluebook (online)
Ocampo v. Apple Inc., Counsel Stack Legal Research, https://law.counselstack.com/opinion/ocampo-v-apple-inc-cand-2022.