Ocampo v. Apple Inc.

District Court, N.D. California·Decided March 14, 2022·No. 5:20-cv-05857·Unknown

Opinion

JUSTIN OCAMPO, et al., Case No. 5:20-cv-05857-EJD

Plaintiffs, ORDER GRANTING MOTION TO DISMISS v.

APPLE INC., Re: Dkt. No. 38 Defendant.

Plaintiffs Justin Ocampo, Fernando Pineiro, Tyler Hutchinson, Hisham Khan, and Diana Crow (“Plaintiffs”) bring this action against Defendant Apple Inc. (“Defendant”) on behalf of themselves and members of a putative class, asserting thirteen claims related to an alleged product defect in certain MacBook Pro laptops. Before the Court is Defendant’s motion to dismiss the second amended class action complaint (“SAC”). Defendant’s Motion to Dismiss Second Amended Complaint (“Mot.”), Dkt. No. 38. On April 2, 2021, Plaintiffs filed an opposition, to which Defendant filed a reply. See Plaintiffs’ Opposition to Defendant’s Motion to Dismiss (“Opp.”), Dkt. No. 43; Defendant Apple Inc.’s Reply in Support of Motion to Dismiss (“Reply”), Dkt. No. 50. For the reasons detailed below, the Court GRANTS the motion with limited leave to amend.1 In October 2016, Defendant released its new 13-inch and 15-inch MacBook Pro models. SAC ¶ 2. Certain MacBook Pro models include a Touch Bar, a small strip at the top of the screen

1 On June 9, 2021, the Court found this motion appropriate for decision without oral argument pursuant to Civil Local Rule 7-1(b). See Dkt. No. 52. that features a light-up touch-based panel that replaces certain function keys on the keyboard. SAC ¶ 2. Defendant advertised the MacBook Pro as the thinnest and lightest MacBook Pro model ever, weighing 3 pounds and measuring 14.9 mm of thickness. SAC ¶ 2. Defendant also announced that display of the MacBook Pro would be 67 percent brighter, have a 67 percent better contrast ratio, and display 25 percent more colors compared to the previous model. SAC ¶ 2. Plaintiff alleges that these representations were false. SAC ¶ 3. To support the compact design, Defendant used thin, flexible ribbon cables (“flex cables”) to connect the display to a display controller board. SAC ¶ 3. These flex cables wrap tightly over the controller board. SAC ¶ 3. Plaintiff alleges that the flex cables wore out over time through normal use of the opening and closing the laptop display because the cables were not long enough. SAC ¶ 3. As a result, the flex cables eventually stopped connecting the controller board to the display screen, which caused the laptop’s display backlight to show dark spots across the screen that interfered with text and images or caused the screen to go completely dark. SAC ¶¶ 3, 4, 36 (“The deterioration of the flex cables results in the display screen exhibiting dark spots and/or in [sic] the display screen turning completely black when the laptop is open[ed] beyond certain angles (with some consumers complaining of experiencing issues if they opened the screen beyond certain degrees) and/or complete monitor failure. Therefore, consumers are prevented from using their laptops for their ordinary and intended purpose: to open the display screen beyond certain degrees when using the laptop and/or using the laptop as a portable device.”). Plaintiffs allege that the 13-inch and 15- inch 2016 Macbook Pros, and all later MacBook Pros, have the same allegedly defective flex cable design. See SAC ¶ 4, 12, 43, 167, 194, 205. Defendant provides MacBook Pro purchasers with a one-year limited warranty, and consumers may elect to purchase an AppleCare service plan extending the duration and scope of coverage.2 The Limited Warranty warrants “against defects in materials and workmanship when

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