Northwest Motors, Ltd. v. James

798 P.2d 813, 57 Wash. App. 364, 1990 WL 156934
CourtCourt of Appeals of Washington
DecidedOctober 1, 1990
Docket22704-1-I
StatusPublished
Cited by4 cases

This text of 798 P.2d 813 (Northwest Motors, Ltd. v. James) is published on Counsel Stack Legal Research, covering Court of Appeals of Washington primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Northwest Motors, Ltd. v. James, 798 P.2d 813, 57 Wash. App. 364, 1990 WL 156934 (Wash. Ct. App. 1990).

Opinion

Agid, J. *

Northwest Motors appeals the trial court's judgment awarding it $2,400 plus interest, but awarding attorney's fees to the defendant, Dr. Kenneth James.

Facts

Northwest Motors is an automotive repair shop, specializing in the repair of Jaguars. At the time the dispute involved in this case occurred, James had been a customer with Northwest for 2 years. On May 22, 1984, James brought his 1976 Jaguar XJ6 into Northwest, complaining of a gasoline leak, loss of water from the radiator, and a failed interior lamp. He also asked for an oil change. Upon examination, Northwest employees discovered and replaced a failed fuel cooler and performed the requested service. The bill was $256.14.

Inspection of the car during these repairs showed that there was a loss of cooling system pressure and contamination of the coolant and the engine oil. Talbott Campbell, the owner of Northwest, requested the opportunity to test *366 the engine further because he suspected that it had been dangerously overheated. James promised to return the car in a few days.

James dropped his car off in front of Northwest without an appointment a few days later. He called Campbell later that day and authorized Campbell to test the engine. Campbell's mechanics determined that there was water in the new oil, indicating a blown head gasket, and either a cracked cylinder head or a cracked block. Because he did not yet know the nature of the problem, Campbell did not give a cost estimate. He told James that removing the head to investigate further would take 3 to 5 days, because of other demands on shop time.

Several days later, in early June, the mechanics discovered that the car's problem was a cracked block between each cylinder. Campbell telephoned James with this information and requested that James come to the shop, but James declined. The oral estimate for the job given by Campbell to James was for $2,500, consisting of approximately $500 for a used block and $2,000 for labor for removal and replacement. Campbell testified that he told James that it could take some time to locate a used block, but that a new block, costing three times as much, could be obtained in a few days. James chose the used block.

Campbell testified that no written estimate was given because the conversations were all conducted by telephone. According to Campbell, his employees were not authorized to give estimates. James conceded that he never asked for a written estimate. James testified, and the trial court found, that the only estimate ever given him for the repair work was the $2,500 figure. According to finding of fact 8, "Defendant orally consented to [the $2,500] amount and no other."

However, Campbell testified that there were additional charges incurred for reconditioning the radiator, replacing coolant and heater hoses, and a variety of other accessory "engine support” items, such as motor mounts, belts, etc. According to Campbell, these items were mentioned to *367 James as being above the $2,500 estimate, and James was told that to refuse to allow these items to be replaced would interfere with the 1-year warranty on the rebuilt engine. Campbell testified that James authorized the additional work of replacing these items.

According to the findings of fact, James placed numerous telephone calls to Campbell (each of which he documented by producing a typewritten list of calls when he testified), but Campbell did not return his calls. The trial court found that as a practical matter, Campbell was inaccessible to James from early June 1984, until another telephone conversation on June 28 or 29, when Campbell told James that he had located a good used block.

According to the findings, James continued to telephone Campbell, but Campbell was inaccessible until July 19, 1984, when Campbell told James that he had lost a key mechanic and was falling behind the normal 2- to 3-week replacement time frame. James told Campbell that he was in need of a replacement car, so due to the unexpected delay, Campbell offered to pay for a rental car. James rented a car for a few days, incurring an expense of approximately $100. He turned in the rental then, expecting his vehicle to be ready.

The rebuild was completed shortly after the July 19 conversation, but radiator leaks and other problems were discovered upon road testing, and they took about a week to resolve. James admitted that it was around this date that he formed the intent to tender a check in ostensible payment for the repairs in order to get his car back and to stop payment on the check if he thought the amount was unfair. James believed that the amount of the bill should be $2,500 less an offset for the inordinate delay.

The trial court found that at some point during the period from July 28 to August 1, James called and told Campbell that he was leaving on a trip to Australia and wanted his car back and that Campbell told him it could be picked up before he left. However, James testified, and the *368 trial court found, that James was told the car was not ready when he called to verify whether he could pick it up.

While James was in Australia, he had his nurse call Campbell and ask if she could pick up the car. According to the trial court's findings, Campbell told the nurse that the car was not quite ready, but could be picked up by James on his return. The nurse called a second time, stating that James might be back early, but was told that the car would not be ready before September 4. Campbell's version of these conversations with the nurse was that she wanted to pick the car up and have James pay for it on his return. Campbell told his employee to tell her that the car could not be picked up until James returned.

On September 4, 1984, when James returned from Australia, he went to Northwest Motors to get his car. Campbell presented James with a bill for $256.14 for the first work done—the replacing of the fuel cooler and the oil change. Campbell also presented James with a new repair bill of $3,440.28. There was discussion concerning the rental car expense, and the result of this conversation was that Campbell reduced the bill by $100 to compensate for the rental car and for James' "time and patience". According to the trial court's findings, James examined the bills and manifested his acceptance of the amount stated in them. However, he was angry about the delay and about the amount. James asked if he could pay one-half now and one-half later. Campbell told him that would not be possible, that the whole bill was now due. James then wrote out a check for $3,596.42, which represented the total of the two bills, less a $100 offset for the rental car.

Campbell accepted James' check, and James left with his car. James promptly stopped payment on the check, and it was dishonored by the bank on September 5, 1984. James then wrote Campbell a letter notifying Campbell that he had stopped payment, setting forth his dissatisfaction with the delay and the price, and enclosing a substitute check in the amount of $2,000. Campbell then sent James a notice of *369

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Cite This Page — Counsel Stack

Bluebook (online)
798 P.2d 813, 57 Wash. App. 364, 1990 WL 156934, Counsel Stack Legal Research, https://law.counselstack.com/opinion/northwest-motors-ltd-v-james-washctapp-1990.