Norcom v. Novant Health, Inc.

CourtDistrict Court, W.D. North Carolina
DecidedNovember 22, 2022
Docket3:20-cv-00673
StatusUnknown

This text of Norcom v. Novant Health, Inc. (Norcom v. Novant Health, Inc.) is published on Counsel Stack Legal Research, covering District Court, W.D. North Carolina primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Norcom v. Novant Health, Inc., (W.D.N.C. 2022).

Opinion

UNITED STATES DISTRICT COURT WESTERN DISTRICT OF NORTH CAROLINA CHARLOTTE DIVISION 3:20-cv-00673-RJC-DCK

PATRICIA NORCOM, ) ) Plaintiff, ) ) v. ) ) ORDER NOVANT HEALTH, INC. ) ) Defendant. ) ) )

THIS MATTER is before the Court on the Motion for Summary Judgment filed by Novant Health, Inc. (Doc. No. 27). Patricia Norcom, a certified registered nurse anesthetist (“CRNA”), was fired from Novant’s South Park Surgery Center in 2020. Because she was fired after complaining about Novant’s pandemic-era policy on paid time off (“PTO”), she claims that she was terminated for engaging in protected activity under the Fair Labor Standards Act (“FLSA”). See 29 U.S.C. § 215(a)(3) (prohibiting employers from retaliating against an employee because she filed a complaint related to the FLSA). Novant, however, claims that she was fired because she was chronically late for work, disputatious with a coworker, and dishonest in recording the times that she signed out the narcotics box that she used during surgeries. Novant is entitled to summary judgment for three reasons. Most fundamentally, Norcom did not engage in any activity protected by the FLSA. Additionally, she has not shown that unlawful retaliation was the cause of her termination. Those two failures doom her prima facie case. And even if she could carry her prima facie burden, she still fails to show that Novant’s legitimate, nonretaliatory reasons are pretexts. For these reasons, as elaborated below, Novant’s Motion for Summary Judgment is GRANTED. I. BACKGROUND A. The Covid-Inspired Work Slowdown, and Norcom’s Complaints About PTO At the start of the Covid-19 pandemic, elective surgeries were suspended at the South Park Surgery Center. Norcom Dep. 58:13–22, Doc. No. 39; Vieceli Report 6, Doc. No. 27-11. That moratorium meant little work for CNRAs like Norcom. Norcom Dep. 58:13–22; Bott Decl. ¶ 3, Doc. No. 27-5. Responding to the work shortage, Novant gave its CRNAs time-off options: they

could take a week off without pay or use their PTO. Bott Decl. ¶ 4. Norcom complained about Novant’s PTO policy three times: in an email to her supervisor, Julie Bott;1 in a set of emails to Novant’s compensation department; and in a formal HR inquiry. In the email to Bott, which Norcom sent on March 23, 2020, she asserted that, under “US Dept of Labor Rules,” employees who are “exempt” are “not required to use [their] PTO due to [a] work slowdown.” Ex. 7, Doc. No. 39 at 209. That email included a link to a fact sheet from the Department of Labor.2 Id. Norcom then sent a set of emails to Novant’s compensation department on April 1, 2020. Ex. 10, Doc. No. 39 at 221–22. In those emails, she asked whether an “exempt employee” may be

“forced to use PTO” to make up unworked hours. Id. at 222. She again referenced the DOL fact sheet. Id. A member of the compensation department explained that, under the DOL’s guidelines, an employer can use an employee’s PTO hours to pay her salary during a work slowdown. Id. at 221.

1 Julie Bott was the Manager of Anesthesia Services. Bott Decl. ¶ 1, Doc. No. 27-5. She supervised CRNAs at multiple locations, including Norcom’s surgery center. Id. ¶¶ 1–2. 2 Norcom later testified that the meaning of the DOL fact sheet is “not clear” to her. Norcom Dep. 68:20, Doc. No. 39; see also id. 67:2–13, 68:14–22. Indeed, the fact sheet expressly states that employers can take the very action that Norcom was complaining about. See DOL Fact Sheet #70, Ex. 8, Doc. No. 39 at 218 (“An employer can substitute or reduce an exempt employee’s accrued leave . . . for the time an employee is absent from work, even if it is less than a full day and even if the absence is directed by the employer because of lack of work . . . .”). In May 2020, Bott told Norcom that she would have to use her PTO to cover her unworked hours. Norcom Dep. 46:3–14. On May 12, 2020, Norcom submitted an HR inquiry that asked whether her supervisor could require that sort of PTO use. Ex. 12, Doc. No. 39 at 228–29. The inquiry mentioned that Norcom was exempt, but it did not reference the FLSA or the DOL fact sheet. Id. An HR representative told Norcom that she would not have to use any PTO for the days

when she was sent home early after arriving at work. Norcom Dep. 43:8–20. B. Norcom’s Tardiness, Inaccurate Recordkeeping, and Unprofessionalism Norcom’s termination letter states that she was fired for three reasons: she was habitually late; she misrepresented her narcotics-box sign-out times; and she got into an inappropriately contentious altercation with one of her coworkers.3 Ex. 18, Doc. No. 39 at 232–33. During the year leading up to her termination, Norcom was repeatedly late for work. Performance and Behavior Documentation Form (Apr. 4, 2019), Ex. 4, Doc. No. 27-3 at 66; Norcom Dep. 89:6–25, 113:14–24, Doc. No. 39; Bott Dep. 61:2–6, 62:25–63:2; Gillespie Decl. ¶¶ 8, 14, Doc. No. 27-7. In 2019 and 2020, she was admonished multiple times for her tardiness. Id. For example, in a formal write-up filed on April 4, 2019, Norcom’s then-supervisor reported

that she “arrives late in the OR on a regular basis,” so she is “unprepared” for the first surgery of the day. Performance and Behavior Documentation Form (Apr. 4, 2019), Ex. 4, Doc. No. 27-3 at 66. The supervisor told Norcom to “[p]lan to be at work at 6:45,” and Norcom was warned that “[f]urther [t]ardiness will result in progressive discipline.” Id. Closer to her termination, on May 20, 2020, Bott and Maureen Gillespie (the lead CRNA)4 witnessed Norcom arrive late. Bott Dep. 69:4–5, 72:14–20; Gillespie Decl. ¶ 12. Norcom entered the CRNA workroom at 7:23 a.m. Bott

3 Norcom’s termination letter also states that she left work early without prior authorization. Ex. 18, Doc. No. 39 at 232–33. Novant does not rely on that reason in this litigation. 4 As the lead CRNA at the surgery center, Gillespie acted as the CRNAs’ on-site, day-to-day manager. Gillespie Decl. ¶ 4, Doc. No. 27-7. Dep. 69:4–5, 72:14–20. She then wrote on a sign-out sheet that she had checked out her narcotics box at 7:15 a.m. Narcotics Box Records, Ex. 10, Doc. No. 27-3 at 80; Bott Dep. 73:12–20; Gillespie Decl. ¶ 13. She got to the OR at 7:33 a.m., three minutes after surgery was scheduled to begin. Bott Dep. 74:2–16. Bott testified that it could be unsafe for a CRNA to hurry through—or skip—her pre-

operation preparations. Bott Dep. 42:9–16, 44:20–24, 47:6–8; see also id. 62:6–8 (“I would call this a safety issue and a CRNA practice issue.”). Before surgery, a CRNA must meet her patient, review the patient’s history, check the anesthesia machine, prepare the drugs, and check the monitors. Bott Dep. 44:14–45:25; Gillespie Decl. ¶ 7. And before all that, the CRNA must change into scrubs, walk to the CRNA workroom, sign out a narcotics box, and ensure that the operating room is ready for surgery. Gillespie Decl. ¶ 7. All this must be done before surgery begins at 7:30 a.m. Id. Thus, CRNAs are expected to arrive at the surgery center between 6:30 and 6:45 a.m., though some arrive earlier. Id. Norcom recorded inaccurate sign-out times on other days too. After an employee at the surgery center tracked Norcom’s arrival times for several days,5 Norcom’s supervisors discovered

that she was misrepresenting her narcotics-box sign-out times. She listed sign-out times that were earlier than her arrival time or within minutes of it: Date Arrival Time Narcotics-Box Sign-Out Time May 21, 2020 6:53 a.m. 6:55 a.m. May 22, 2020 6:58 a.m. 7:00 a.m. May 26, 2020 7:01 a.m. 7:00 a.m. May 27, 2020 6:59 a.m. 7:00 a.m. May 28, 2020 6:36 a.m. 6:40 a.m.

5 Bott and Gillespie instructed a Novant employee who went by the name “C” to record Norcom’s arrival times. Bott Dep. 66:1–12; Gillespie Decl. ¶ 15.

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Norcom v. Novant Health, Inc., Counsel Stack Legal Research, https://law.counselstack.com/opinion/norcom-v-novant-health-inc-ncwd-2022.