Nielsen Co. v. Success Systems, Inc.

112 F. Supp. 3d 83, 2015 U.S. Dist. LEXIS 79918, 2015 WL 3822613
CourtDistrict Court, S.D. New York
DecidedJune 19, 2015
DocketNo. 11cv2939-FM
StatusPublished
Cited by17 cases

This text of 112 F. Supp. 3d 83 (Nielsen Co. v. Success Systems, Inc.) is published on Counsel Stack Legal Research, covering District Court, S.D. New York primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Nielsen Co. v. Success Systems, Inc., 112 F. Supp. 3d 83, 2015 U.S. Dist. LEXIS 79918, 2015 WL 3822613 (S.D.N.Y. 2015).

Opinion

AMENDED OPINION AND ORDER

FRANK MAAS, United States Magistrate Judge.

In this diversity contract action, plaintiff The Nielsen Company (“Nielsen”) seeks to recover the damages allegedly arising out of its failed business relationship with defendant Success Systems, Inc. (“Succéss”). Nielsen had retained Success to help automate its collection of data from a statistically-representative sample of independent and small-chain' convenience stores. Nielsen’s Amended Complaint contains three claims for relief sounding in breach of contract and fraud. (ECF No. 53 (“Am. Compl”) ¶¶ 90-111). Success, in turn, has asserted fourteen counterclaims, including claims for breach of contract,-of an oral amendment, and of the duty of good faith and fair dealing, fraud, tortious inference with contract and economic advantage, trade defamation, breach of a court order, aiding and abetting the breach of a fiduciary duty, and violation of the Connecticut Unfair Trade Practices Act (“CUTPA”), Conn. Gen.Stat. § 42-110a et seq. (ECF No. 58 at 20-84 (“Countercls.”)).

The parties have cross-moved for summary judgment pursuant to Rule 56 of the Federal Rules of Civil Procedure with respect to most of the claims. For the reasons set forth below (and as I previously indicated in an Order dated March 31, 2015 (ECF No. 166)), both Nielsen’s motion, (ECF No. 123), and Success’ motion, (ECF No. 126), are granted in part and denied in part.

Success also has moved to modify a protective order that I entered on November 9, 2011, (ECF No. 33>, in,.order to be able to use information obtained in this case in connection with a proposed lawsuit in Connecticut state court against certain Nielsen employees, Nielsen opposes modification of the protective order and has moved to enjoin Success from bringing any state court claim.that would have constituted a compulsory counterclaim in this action. For the reasons set forth below, bpth those motions, (ECF Nos. 154, 158), are denied.

I. Background

A; Parties

Nielsen is a Delaware limited liability company that provides numerous services, including “a broad range of analytics and market data to the consumer packaged [90]*90goods ... industry.” (ECF No. 139 (Pl.’s Stmt. of Undisputed Material Facts Pursuant to Local Civil Rule 56.1 (“Pl.’s 56.1 Stmt.”)) ¶ 1).1 In furtherance of this business, Nielsen collects, aggregates, and analyzes sales data from independent and small-chain convenience stores in order to produce market research reports that are licensed to various manufacturing and retail clients. (Id. ¶¶ 2-4).

Success is a Connecticut corporation that “supplies software and web-based applications” to retail stores-seeking to improve business operations. (Countercls. ¶¶ 1, 7).

B. Automation Project

1. Demand for Automation

In 2010, Nielsen was collecting, sales data manually from a pool of 1,222 convenience stores across the. United States. (Pl.’s 56.1 Stmt. ¶ 5). Nielsen used the data collected from these statistically-representative stores, selected to fill specific geographic slots (the “Original Pool”), to produce monthly market research reports. (Id. ¶¶ 6-7, 9). Because the manual collection process was inefficient, Nielsen began to explore automating its data collection from the Original Pool so that it could produce more frequent weekly research reports. (Id. ¶¶ 8, 10-11).

In the latter half of 2010, Nielsen surveyed the stores comprising the Original Pool to assess their willingness to automate their data collection mechanisms. (Id. ¶ 14). The survey sought to determine- whether the Original Pool stores were willing to automate “without any offer by Nielsen to fund the stores’ cost of automation.” (Id. ¶ 15; ECF No. 134 (Aff. of Brian Moran, sworn to on Apr. 1, 2014 (“Moran Aff.”)), Ex. 5 (“LeClair Dep. I”) at 40). Approximately one-third of the stores responding expressed some interest in automating. (Pl.’s 56.1 Stmt. ¶ 15; LeClair Dep. I at 41). Bouyed by these results, Christopher LeClair, Nielsen’s Vice President- of Professional Services, concluded that as many as fifty to seventy percent of stores might be willing to automate their,, data reporting if the costs of doing so were subsidized by Nielsen. (Pl.’s 56.1 Stmt. ¶ 16; LeClair Dep. I at 108).

2. General Services Agreement

In August 2010, Nielsen circulated a “Request For Proposal” seeking a contractor to assist the company in converting “1,222 [i]ndependent and [s]mall [c]hain convenience stores from manual inventory audit to quality scanned inventory.” (See ECF No. 137 (Aff. of Christopher LeClair, sworn to on. Mar. 29, 2014 (“LeClair Aff’”)), Ex. 1 (“RFP”) at 7). Although the RFP' for this project (the “Automation Project”) identified several distinct sources from which the contractor could recruit stores, (id.), Nielsen’s analytics department had articulated to LeClair the importance of retaining as many Original Pool stores as possible to maintain “validity and historical consistency ... from a statistical, demographic and scientific standpoint.” (LeClair Aff. ¶ 17).

Success submitted a proposal to Nielsen in response to the RFP. (See LeClair Aff. Ex. 2). Nielsen selected the Success proposal, in part, because of a preexisting business relationship between the two companies, (LeClair Aff. ¶ 69; LeClair Dep. I at 59). That relationship dated back to a February 2009 Cooperation Agreement, pursuant to which approximately thirty stores affiliated with' Success had been providing sales data to Nielsen. (Pl.’s 56.1 Stmt. ¶ 68; see ECF No. 141 [91]*91(Aff. of Brian Moran, sworn to on May 2, 2014 (“Moran Aff. II)), Ex. 4 (“Cooperation Agreement”)).

In early October 2010, Nielsen and Success entered into a General Services Agreement (“GSA”) in'connection'with the Automation Project. Both parties’ contractual obligations were further delineated in an attached Statement of Work (“SOW”). (See LeClair Aff. Ex. 3(GSA) § 2.1; GSA Ex. A(SOW)). Section 2.2 of the GSA, captioned “Change in the Statement of Work,” authorized .Nielsen to “make changes ... to the [SOW],, including the right to make changes in the method or manner of performance,” but required Nielsen to provide an equitable adjustment and modify the GSA if “the change in the scope of [services significantly increase[d] or decrease[d] the cost of or the time for performance.” (Id. § 2.2). Section 12.6 of the GSA provided that the GSA could “not be modified, changed or amended, except by written agreement signed by authorized representatives of both [Nielsen and Success].” (Id. § 12.6).

Free access — add to your briefcase to read the full text and ask questions with AI

Related

Cite This Page — Counsel Stack

Bluebook (online)
112 F. Supp. 3d 83, 2015 U.S. Dist. LEXIS 79918, 2015 WL 3822613, Counsel Stack Legal Research, https://law.counselstack.com/opinion/nielsen-co-v-success-systems-inc-nysd-2015.