Nicole Savage v. United Collection Bureau, Inc.

CourtDistrict Court, D. Maryland
DecidedJuly 3, 2026
Docket1:25-cv-01723
StatusUnknown

This text of Nicole Savage v. United Collection Bureau, Inc. (Nicole Savage v. United Collection Bureau, Inc.) is published on Counsel Stack Legal Research, covering District Court, D. Maryland primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Nicole Savage v. United Collection Bureau, Inc., (D. Md. 2026).

Opinion

IN THE UNITED STATES DISTRICT COURT FOR THE DISTRICT OF MARYLAND

NICOLE SAVAGE,

Plaintiff,

v. Civil No.: 1:25-cv-01723-JRR

UNITED COLLECTION BUREAU, INC.,

Defendant.

MEMORANDUM OPINION Pending before the court are the parties’ cross motions for summary judgment: Defendant United Collection Bureau, Inc.’s (“UCB” or “Defendant”) Motion for Summary Judgment (ECF No. 33; “Defendant’s Motion”) and Plaintiff Nicole Savage’s Motion for Partial Summary Judgment (ECF No. 36; “Plaintiff’s Motion”).1 The court has reviewed all papers; no hearing is necessary. Local Rule 105.6 (D. Md. 2025). For the reasons that follow, by accompanying order, Defendant’s Motion will be granted, and Plaintiff’s Motion will be denied. I. BACKGROUND Plaintiff brings the instant action for violations of the Fair Credit Reporting Act (“FCRA”), specifically 15 U.S.C. § 1681b. (ECF No. 21 ¶¶ 10–11.) In particular, she alleges that on two occasions, Defendant accessed her consumer report via two soft inquiries without her authorization. Id. ¶¶ 5–7. She thus contends that Defendant “willfully obtained [her] consumer report without a permissible purpose on two separate occasions, in violation of 15 U.S.C. § 1681b(f).” Id. ¶ 10. Plaintiff seeks statutory damages, actual damages, punitive damages and litigation costs pursuant to 15 U.S.C. § 1681n. Id. ¶ 11. Following the completion of discovery,

1 Plaintiff did not abide Local Rule 105.2(c) regarding cross-motions for summary judgment; however, Defendant did make an effort to conform to the Local Rule requirements after Plaintiff filed her Motion. Regardless, the court proceeds to rule on the pending motions, assessing each on its own merit. the parties filed the instant Motions for summary judgment on Plaintiff’s claims. (ECF Nos. 33, 36.) II. UNDISPUTED FACTS A. Plaintiff’s Objections

Before turning to the undisputed facts in the record, the court addresses two matters— Plaintiff’s assertion of certain disputed facts and Plaintiff’s objection to the court’s consideration of evidence offered by Defendant. 1. Plaintiff’s Assertion of Disputes of Fact To the extent Plaintiff “asserts that a fact . . . is genuinely disputed,” she must do so “by citing to particular parts of materials in the record” or by “showing that the materials cited do not establish the absence or presence of a genuine dispute.” FED. R. CIV. P. 56(c)(1). Plaintiff fails to demonstrate a genuine dispute of material fact where she relies on speculation and fails to make clear reference to admissible materials in the record. Plaintiff must “present more than [her] own unsupported speculation and conclusory allegations to survive” summary judgment. Robinson v.

Priority Auto. Huntersville, Inc., 70 F.4th 776, 780 (4th Cir. 2023). In that same vein, Plaintiff purports to take issue with certain asserted undisputed facts when, in reality, she simply challenges the associated legal conclusions Defendant asks the court to draw from those record facts. Where Plaintiff takes issue not with a record fact but rather as to its legal consequence, she similarly fails to demonstrate a genuine dispute of material fact as required by Rule 56. 2. Plaintiff’s Objection to Defendant’s Proffered Evidence Pursuant to Federal Rule of Civil Procedure 56(c)(2), “[a] party may object that the material cited to support or dispute a fact cannot be presented in a form that would be admissible in evidence.” FED. R. CIV. P. 56(c)(2). Plaintiff here objects to the evidence Defendant attaches to its Motion—the Velasco Declaration and the UCB Account Notes.2 The court is not persuaded that either piece of evidence ought not be considered on the basis that it cannot be presented in a form that would be admissible in evidence at trial, as required by Rule 56(c)(2). With regard to the Velasco Declaration, a “declaration used to support or oppose a motion

must be made on personal knowledge, set out facts that would be admissible in evidence, and show that the . . . declarant is competent to testify on the matters stated.” FED. R. CIV. P. 56(c)(4). Consistent with Rule 56(c)(4), such a declaration “may be considered at summary judgment where a declarant is available,” Tankesley v. Vidal, No. 1:21-CV-I448, 2023 WL 4273763, at *3 (E.D. Va. June 29, 2023); however, that declaration must be made on personal knowledge and set out facts that would be admissible in evidence. FED. R. CIV. P. 56(c)(4); see FED. R. EVID. 602 (“A witness may testify to a matter only if evidence is introduced sufficient to support a finding that the witness has personal knowledge of the matter.”). Defendant offers such a declaration from Michelle S. Velasco, Director of Compliance for UCB. (Velasco Decl., ECF No. 33-3.) The Velasco Declaration sets forth the basis for her personal knowledge; she describes her role as

Director of Compliance and her familiarity with the UCB Account Notes at issue, and that she came to personally know the information in her declaration “through [her] employment with UCB, as well as [her] review of relevant business records and the specific electronic information and data related to the account at issue in this litigation.” (Velasco Decl., ECF No. 33-3 ¶¶ 3–5.) She further attests that “[i]f called as a witness, [she] could and would competently testify to the statements contained herein.” Id.

2 It bears noting that elsewhere in Plaintiff’s papers, she relies on these very exhibits to assert the existence of undisputed facts and to support her arguments. See, e.g., ECF No. 36 at pp. 2–3. Indeed, in arguing she is entitled to summary judgment, Plaintiff emphatically states, “Defendant’s own records tell the entire story.” Id. at p. 6. In so doing, Plaintiff seemingly concedes her own objections. Nonetheless, cognizant of Plaintiff’s pro se status, the court addresses the objections. Contrary to Plaintiff’s contention, “[i]t is well established that employees who are familiar with the record-keeping practices of a business are qualified to speak from personal knowledge that particular documents are admissible business records, and affidavits sworn by such employees constitute appropriate summary judgment evidence.” Nader v. Blair, 549 F.3d 953, 963 (4th Cir.

2008); see also Austin v. Experian Info. Sols., Inc.,, 148 F.4th 194, 204 (4th Cir. 2025); Rivas v. Experian Info. Sols., Inc., No. CV RDB-25-818, 2026 WL 111337, at *5 (D. Md. Jan. 15, 2026); Jenkins v. Experian Info. Sols., Inc., No. 1:23-CV-1634 (PTG/WBP), 2024 WL 4100258, at *2 (E.D. Va. Sept. 6, 2024). Courts have repeatedly found similarly in the FCRA context on summary judgment. See, e.g., Howard v. GE Money, No. 1:12CV895, 2014 WL 6810764, at *4 (M.D.N.C. Dec. 2, 2014); Harris v. NCO Fin. Sys., Civil Action No. No. RDB–13–0259, 2013 WL 6858852, at *2 n.5 (D. Md. Dec. 23, 2013). Accordingly, the court is satisfied Velasco has demonstrated that her declaration is based on her personal knowledge; Plaintiff’s objection as to same is thus overruled. Further, with regard to Plaintiff’s objection that the UCB Account Notes, and therefore the

Velasco Declaration relying on same, are not based on facts that would be admissible in evidence, the court again disagrees. It is true that the Velasco Declaration, to the limited extent it is based on the UCB Account Notes, may not be considered if the UCB Account Notes do not meet Rule 56(c)(4).

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