Nickie Vlado v. CMFG Life Insurance Company

CourtDistrict Court, S.D. New York
DecidedSeptember 30, 2025
Docket1:23-cv-03234
StatusUnknown

This text of Nickie Vlado v. CMFG Life Insurance Company (Nickie Vlado v. CMFG Life Insurance Company) is published on Counsel Stack Legal Research, covering District Court, S.D. New York primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Nickie Vlado v. CMFG Life Insurance Company, (S.D.N.Y. 2025).

Opinion

UNITED STATES DISTRICT COURT SOUTHERN DISTRICT OF NEW YORK NICKIE VLADO, Plaintiff/Counter- Defendant, -against- 23-CV-3234 (JGLC) CMFG LIFE INSURANCE COMPANY, OPINION AND ORDER Defendant/Counter- Claimant.

JESSICA G. L. CLARKE, United States District Judge: Nickie Vlado brings this lawsuit seeking payment of life insurance benefits. The Insurance Policy (as defined below) is for the life of Vlado’s mother, Sally Green. The Policy contains a provision stating that the Policy becomes incontestable after two years of its issuance, except, if permitted by state law, in the case of fraud. Four years after the issuance of the Policy, Sally Green died, and Vlado sought payment of the insurance benefits. CMFG Life Insurance Company then performed an investigation into Green and discovered misrepresentations about Green’s medical history and alleged misrepresentations about who completed the Policy application. CMFG subsequently refused to pay the benefits. Vlado initiated this action for breach of contract and declaratory judgment. Vlado also brings claims for fraud and consumer fraud, alleging that CMFG had a fraud alert on Green’s Policy for years, but concealed and lied about this alert to induce the continued payment of premiums. CMFG Life Insurance Company brings a counterclaim under the New Jersey Insurance Fraud Prevention Act, contending that Vlado’s misrepresentations about the Policy and the Application amount to fraud. CMFG moves for summary judgment on the breach of contract and declaratory judgment claims, as well as the counterclaim. CMFG seeks dismissal of the fraud and consumer fraud claims. Vlado cross-moves for partial summary judgment on the breach of contract and declaratory judgment claims and seeks dismissal of the counterclaim. For the reasons stated herein, Vlado’s motion is DENIED. CMFG’s motion is GRANTED with respect to the breach of contract and declaratory judgment claims and the fraud and consumer fraud claims, but DENIED

with respect to the counterclaim. BACKGROUND I. Factual Background Plaintiff and Counterclaim-Defendant Nickie Vlado is the youngest daughter of Sally Green (“Green”), deceased. ECF No. 96 (“Joint Statement of Material Facts” or “JSMF”) ¶ 1. Vlado is the named beneficiary of a $300,000 term life insurance policy (the “Policy” or “Green Policy”), issued by Defendant and Counterclaim-Plaintiff CMFG Life Insurance Company (“CMFG”). JSMF ¶ 2. A. The Policy Application and Incontestability Clause On August 25, 2018, the Policy’s application (the “Application”) was submitted

electronically, identifying Green as the applicant and purporting to bear her electronic signature. Id. ¶¶ 8–9. The Application listed Green’s correct date of birth and social security number, as well as a phone number, an email address of cynthiapetro59@gmail.com, a physical address at Nottingham Way in New Jersey, and a Citibank checking account for payment of monthly premiums. Id. ¶¶ 10–11. The Application also contained questions about Green’s health and medical condition, including whether Green was “unable to work or perform normal activities due to a chronic illness or permanent injury”; whether Green “within the past 5 years, [had] been treated for or diagnosed by a medical professional with” certain specified health and medical conditions; and whether Green had “used any form of tobacco, including nicotine substitutes, in the last 12 months.” Id. ¶ 13 (cleaned up). The “No” box was checked in response to all questions relating to Green’s health and medical condition, including nicotine usage. Id. ¶ 14. CMFG’s web data and electronic records indicate that the Application was submitted by

an iPhone located in West Orange, New Jersey, and not from the Nottingham Way address. Id. ¶ 19. Data also showed that the same web page visitor who submitted the Application also created or attempted to create at least eight other life insurance policies on seven individuals other than Green between August 13 and August 25, 2018. Id. ¶ 20. Nonetheless, on August 25, 2018, CMFG issued the Policy based on the information in the Application, with Green as the designated owner. Id. ¶¶ 21–22. The Policy contains an incontestability clause: This policy is incontestable after it has been in force during [Green]’s lifetime for two years from the effective date or reinstatement date. Statements made in the application or reinstatement application will not be used by us to void your policy or challenge a claim, unless the statement is material, is contained in your application that is attached to your policy, and within the contestable period.

After this 2-year period, we cannot contest coverage except for: a) Non-payment of premiums; or b) Fraud in the procurement of the policy or reinstated period, if permitted by applicable law in the state where the policy is delivered. ECF No. 96-11 § 8.02. B. CMFG’s 2019 to 2020 Investigations and Fraud Suspicions In early 2019, CMFG’s Web Analytics team identified multiple life insurance applications stemming from the same device and providing what the team believed to be intentionally misleading information by altering details such as the name, address, date of birth, and social security number of the supposed applicant. JSMF ¶ 26. Most of these applications were for Simplified Issue Term policies like the Green Policy, for individuals aged between 45 and 65 like Green, and with amounts near the maximum available coverage of $300,000 like the Green Policy. Id. In 2019, CMFG began to investigate these policies and sought advice from the New Jersey Department of Insurance on how to report concerns about a potential fraud ring. Id.

¶¶ 27–28. On November 8, 2019, CMFG advised the state department that the Green Policy might have “Possible Fraud Ring Connections.” Id. ¶ 30 (internal citation omitted). In reference to this letter, CMFG stated in discovery that it “suspected the Policy . . . [wa]s connected to” the fraud ring, but that it had not yet determined the Policy was part of the Fraud Ring as of that time. Id. ¶ 31 (cleaned up). The basis for CMFG’s suspicions was that the email and physical address in the Application also appeared in other applications and policies that CMFG suspected were fraudulent. Id. ¶ 32. From February to late June 2019, CMFG received three notices that letters confirming receipt of premium payments were undeliverable to the Nottingham Way address in the Green Policy. Id. ¶ 34. On or around July 1, 2019, a CMFG contact center representative, Susan Sands,

informed another CMFG contact center representative, Ronda Hardy, that a fraud note appeared as Ms. Sands attempted to collect payment from Vlado on the Policy. Id. ¶ 35. Hardy then observed that there was “some returned mail” associated with the policy. Id. ¶ 36 (internal citation omitted). On July 29, 2019, CMFG entered a fraud note (“Fraud Note”) with respect to the Policy into Salesforce, the system that CMFG call center representatives use to administer policies. Id. ¶ 37. The Fraud Note appeared on the homepage of the Policy in Salesforce and indicated to CMFG representatives that the Policy was under review for potential fraud. Id. ¶ 38. The Fraud Note stated that any calls concerning the Policy should be transferred to “a Senior for handling.” Id. ¶ 39 (internal citation omitted). On or around August 5, 2019, CMFG obtained a public records report on Green. Id. ¶ 40. The Nottingham Way address and the phone number provided on the Application were not listed

on the report. Id. ¶¶ 41–42. The next day, CMFG entered a fraud alert (the “Fraud Alert”) with respect to the Policy into a database that CMFG uses to maintain policy-related documents. Id. ¶ 43. Like the July Fraud Note, the August Fraud Alert stated that the “policy is currently being reviewed” by CMFG. Id. ¶ 44 (internal citation omitted).

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Nickie Vlado v. CMFG Life Insurance Company, Counsel Stack Legal Research, https://law.counselstack.com/opinion/nickie-vlado-v-cmfg-life-insurance-company-nysd-2025.