New York State Division of Human Rights v. H&R Block Tax Services, Inc.

71 A.D.3d 540, 897 N.Y.S.2d 75
CourtAppellate Division of the Supreme Court of the State of New York
DecidedMarch 23, 2010
StatusPublished
Cited by2 cases

This text of 71 A.D.3d 540 (New York State Division of Human Rights v. H&R Block Tax Services, Inc.) is published on Counsel Stack Legal Research, covering Appellate Division of the Supreme Court of the State of New York primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
New York State Division of Human Rights v. H&R Block Tax Services, Inc., 71 A.D.3d 540, 897 N.Y.S.2d 75 (N.Y. Ct. App. 2010).

Opinions

Order, Supreme Court, Bronx County (Betty Owen Stinson, J.), entered on or about March 20, 2008, which granted petitioner’s motion to compel respondents to comply with a subpoena duces tecum dated April 9, 2007 and directed respondents to produce the specified documents no later than 15 days after service of the order with notice of entry, and denied respondents’ cross motion to quash the subpoena, affirmed, with costs.

In 2007, petitioner, New York State Division of Human Rights (DHR), served respondents with a subpoena seeking information related to the issuance or promotion, targeted at minorities and military families, of short-term “Fay Stub,” “Holiday” or “Refund Anticipation” loans (collectively, RALs) collateralized by an imminent paycheck or an anticipated tax refund. The in[541]*541formation sought included (1) a list of respondents’ branches and franchises in New York issuing or promoting RALs for the last three years, (2) the number issued from each location, (3) a list of the outlets for advertisements (such as newspapers, radio and billboards), and (4) the marketing plans for the loan products.

Executive Law § 296-a (1) (b) provides that it shall be an unlawful discriminatory practice for “any creditor or any officer, agent or employee thereof’ to “discriminate in the granting, withholding, extending or renewing, or in the fixing of the rates, terms or conditions of, any form of credit, on the basis of race, creed, color, national origin, sexual orientation, [or] military status.” DHR is empowered “[u]pon its own motion, to test and investigate and to make, sign and file complaints alleging violations of this article and to initiate investigations and studies to carry out the purposes of this article” (Executive Law § 295 [6] [b]). DHR is also empowered to “require the production for examination of any books or papers relating to any matter under investigation or in question before [it],” to issue subpoenas “at any stage of any investigation or proceeding before it” (Executive Law § 295 [7]), and to “inquire into incidents of and conditions which may lead to tension and conflict among racial, religious and nationality groups and to take such action within the authority granted by law ... as may be designed to alleviate such conditions, tension and conflict” (Executive Law § 295 [11]). DHR’s regulations further provide that “[t]he commissioner, ... or other officer or employee of the division designated for this purpose by the commissioner, may issue subpoenas duces tecum to require the production for examination of any books, payrolls, personnel records, correspondence, documents, papers or any other evidence relating to any matter under investigation or in question before the division” (9 NYCRR 465.14 [a] [2]). Pursuant to this authority, DHR’s subpoena powers exist not only in conjunction with the filing of a complaint, but also in connection with DHR’s power to conduct a general, informational investigation (see Matter of Broido v State Commn. for Human Rights, 40 Misc 2d 419 [1963]).

In rejecting respondents’ argument that there was no minimum factual basis for the issuance of a subpoena because none of the respondents was a “creditor” within the meaning of Executive Law § 296-a, the motion court observed in part that the statute also covers any “officer, agent or employee of a creditor as well” and that “H&R Block [referring to respondents collectively] has specifically identified itself as an ‘agent’ of HSBC [542]*542[HSBC Bank USA, National Association] for the purpose of offering RALs and is therefore covered by § 296-a.” Respondents claim that they are not agents of HSBC because they did not market, offer or issue RALs. In this regard, respondents contend that although respondent H&R Block Tax Services, Inc. (Tax Services) is a party to the HSBC retail settlement products distribution agreement dated as of September 23, 2005, it is named in its capacity as franchisor of independently owned “H&R Block” franchise offices, not as an agent of HSBC for the RAL program, and that it is the independent franchisees that were appointed as HSBC’s agents for distributing RALs.

Contrary to respondents’ claims, there is sufficient evidence in the record to establish an agency relationship between HSBC and Tax Services for the purpose of facilitating or arranging the RAL program. True, the agreement states in its recitals that Tax Services is “the franchisor of Block Franchise Offices throughout the United States” and that HSBC desires to engage “each Franchisee as its agent to distribute Retail Settlement Products through Block offices.” However, the agreement requires Tax Services to “use commercially reasonable efforts to cause their respective Franchisees to offer Retail Settlement Products through the Block Franchisee Offices” (art II, § 2.1 [i]; art Y § 5.8) and to “provide the means for each of their respective Franchisees to agree to be bound by the terms of its Franchisee Distribution Agreement” (art Y § 5.8). The agreement further provides that HSBC and Tax Services “shall enter into one or more Franchisee Distribution Agreements with each applicable Franchisee” (art II, § 2.2 [b]), that HSBC and Tax Services “shall enter into the Indemnification Agreement” (art II, § 2.2 [e]) and that “Franchisors” “shall incorporate within the Block Franchisee Policies and Procedures applicable to the Franchisees, Settlement Product Programs and Procedures substantially similar to those applicable to the Block Agents under this Retail Distribution Agreement with respect to the offering of Settlement products . . . and as HSBC may reasonably request” (art Y § 5.10). By these provisions, Tax Services, acting at the behest of HSBC, compels its franchises to market the RALs in accordance with HSBC’s policies and procedures, which suffices to deem Tax Services an agent of HSBC for the purpose of arranging and facilitating the RAL program.

In any event, even if we found that Tax Services or any other of the respondents was not an agent of HSBC with respect to the sale or marketing of RALs, that finding would not mandate that the subpoenas be quashed. When DHR is conducting an investigation into potential violations of Executive Law § 296-a, [543]*543the reach of its subpoenas is not limited to persons or entities that are creditors or officers, agents or employees of a creditor (cf. Matter of New York Republican State Comm. v New York State Commn. on Govt. Integrity, 138 Misc 2d 790, 794-795 [1988], affd 140 AD2d 1014 [1988], lv denied 72 NY2d 803 [1988]). Accordingly, if a factual basis exists, DHR is entitled to issue subpoenas seeking documents from respondents that are relevant to its investigation, without regard to whether respondents are agents of HSBC. Here, independent reports containing extensive and detailed information about the marketing and targeting of the RALs to minorities or military families provide the requisite factual support for petitioner’s exercise of its power, on its own motion, to investigate possible violations of the Human Rights Law by H&R Block entities and, in conjunction therewith, to issue subpoenas to any entity possessing materials relevant to its investigation (see Executive Law § 295 [6] [b]; [7]; 9 NYCRR 465.14 [a] [2]; New York State Div. of Human Rights v Nationwide Mut. Ins. Co., 74 AD2d 16, 20 [1980], affd 53 NY2d 1008 [1981]).

Furthermore, whether or not respondents are agents, under the circumstances before us petitioner’s investigation into the marketing of the RALs would not be preempted by federal law.

The National Bank Act (NBA) (12 USC § 21 et seq.)

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Bluebook (online)
71 A.D.3d 540, 897 N.Y.S.2d 75, Counsel Stack Legal Research, https://law.counselstack.com/opinion/new-york-state-division-of-human-rights-v-hr-block-tax-services-inc-nyappdiv-2010.