Navigators Insurance Company, on its own behalf and as subrogee of Santa Fe Dining, Inc., and 60 Plus Inc. d/b/a Maria’s New Mexican Kitchen v. Massachusetts Bay Insurance Company; and Hanover Insurance Company

CourtDistrict Court, D. New Mexico
DecidedMay 13, 2026
Docket1:25-cv-00896
StatusUnknown

This text of Navigators Insurance Company, on its own behalf and as subrogee of Santa Fe Dining, Inc., and 60 Plus Inc. d/b/a Maria’s New Mexican Kitchen v. Massachusetts Bay Insurance Company; and Hanover Insurance Company (Navigators Insurance Company, on its own behalf and as subrogee of Santa Fe Dining, Inc., and 60 Plus Inc. d/b/a Maria’s New Mexican Kitchen v. Massachusetts Bay Insurance Company; and Hanover Insurance Company) is published on Counsel Stack Legal Research, covering District Court, D. New Mexico primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

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Navigators Insurance Company, on its own behalf and as subrogee of Santa Fe Dining, Inc., and 60 Plus Inc. d/b/a Maria’s New Mexican Kitchen v. Massachusetts Bay Insurance Company; and Hanover Insurance Company, (D.N.M. 2026).

Opinion

IN THE UNITED STATES DISTRICT COURT FOR THE DISTRICT OF NEW MEXICO

NAVIGATORS INSURANCE COMPANY, on its own behalf and as subrogee of SANTA FE DINING, INC., and 60 PLUS INC. d/b/a MARIA’S NEW MEXICAN KITCHEN,

Plaintiffs,

v. No. 1:25-cv-00896-SMD-KK

MASSACHUSETTS BAY INSURANCE COMPANY; and HANOVER INSURANCE COMPANY,

Defendants.

MEMORANDUM ORDER

THIS MATTER is before the Court on Defendants Massachusetts Bay Insurance Company and Hanover Insurance Company’s Motion to Dismiss in Part, filed October 6, 2025. Doc. 6 (“Mot. to Dismiss”). Plaintiff Navigators Insurance Company filed its response on October 20, 2025. Doc. 8 (“Pl.’s Resp.”). Defendants filed their reply on November 3, 2025. Doc. 17 (“Defs.’ Reply”). The Court has reviewed the parties’ submissions, the record, and the relevant law, and for the reasons below, Defendants’ Motion to Dismiss is GRANTED in part and DENIED in part. BACKGROUND The following recitation of events is based on Plaintiff’s complaint, Doc. 1-1 (“Compl.”), and the relevant facts set forth in the parties’ briefings on the Motion to Dismiss. This case arises from a bad-faith failure to settle disputes between insurers. Plaintiff Navigators Insurance Company (“Navigators”) is a second-layer excess insurer. Compl. ¶ 1; Mot. to Dismiss at 1. Defendant Massachusetts Bay Insurance Company (“MBIC”) is a primary insurer. Compl. ¶ 1. Defendant The Hanover Insurance Company (“Hanover”) is a first-layer excess insurer and the parent company of MBIC. Id.; Doc. 2 at 1. These three insurers provide coverage to Maria’s New Mexican Kitchen and Santa Fe Dining, Inc. (the “Insureds”). Compl. ¶ 1. Maria’s New Mexican Kitchen is owned and operated by Santa Fe Dining, Inc., which is a wholly owned subsidiary of The Peters Corporation. Id. ¶ 15.

The dispute stems from a personal injury lawsuit in state court. Id. ¶ 12. In that action, the underlying plaintiff, Megan Jade Gonzalez, tripped on a large pothole in the parking lot of Maria’s New Mexican Kitchen, a restaurant located in Santa Fe, New Mexico. Id. Ms. Gonzalez suffered serious injuries to her knee, hip, neck, and spine, incurring hundreds of thousands of dollars in medical expenses alone. Id. ¶ 13. As of the date of the accident, the Insureds were covered by three insurance policies that apply in the following order, Id. ¶ 14: 1. A primary Commercial General Liability policy issued by MBIC to The Peters Corporation with a policy limit of $1 million (the “MBIC Policy”);

2. A Commercial Follow Form Excess and Umbrella policy issued by Hanover to The Peters Corporation with a policy limit of $5 million (together with the MBIC Policy, the “Hanover Policies”); 3. A follow form Excess Liability policy issued by Navigators to The Peters Corporation with a policy limit of $25 million (the “Navigators Policy”). Prior to filing suit, Ms. Gonzalez made a settlement demand to Hanover to resolve her claims against the Insureds. Id. ¶ 18. According to Navigators, Hanover declined the demand on the grounds that Ms. Gonzalez was 100% at fault; nevertheless, Hanover made a pre-suit offer of $30,000. Id. ¶¶ 20–21. Settlement negotiations failed, and Ms. Gonzalez proceeded to file a complaint. Navigators alleges that the matter could have been resolved pre-suit had Hanover conducted an honest, fair investigation and balanced the interests of the parties. Id. ¶ 22. On August 12, 2021, Ms. Gonzalez filed suit against Maria’s New Mexican Kitchen and Santa Fe Dining, Inc. in the First Judicial District Court of New Mexico, Santa Fe County. Id. ¶ 1. Ms. Gonzalez alleged that the Insureds failed to properly maintain the area surrounding Maria’s

New Mexican Restaurant and that their negligent or reckless actions caused her to suffer preventable injuries. Id. ¶ 25. Ms. Gonzalez sought compensatory and punitive damages for past and future medical expenses, pain and suffering, loss of enjoyment of life, and loss of household services. Id. ¶ 26. By that time, she had undergone a three-level cervical fusion and incurred approximately $300,000 in medical bills. Id. ¶ 38. At the mediation of the underlying lawsuit on June 2, 2023, Ms. Gonzalez made a settlement demand of $8 million. Id. ¶ 30. According to Navigators, Hanover failed to inform the Insureds of this demand. Id. ¶ 31. The parties did not reach an agreement during the mediation. Id. ¶ 32. Later that month, Hanover served a $500,000 offer of settlement, which Ms. Gonzalez

rejected. Id. ¶ 34. Hanover’s counsel informed Hanover that he expected a compensatory award between $400,000 and $2 million, though he noted the potential verdict range was very large. Id. ¶ 39. He further warned that Santa Fe County juries are “notoriously liberal,” described the venue as “one of the most dangerous” in the United States, and cautioned that a “runaway verdict,” or an award that far exceeds a case’s expected value, was likely. Id. Hanover’s counsel also noted that Ms. Gonzalez’s attorney recently obtained a $66 million jury verdict in a similar case in Santa Fe. Id. ¶ 36. The parties made another attempt to resolve the case. Hanover’s counsel informed Ms. Gonzalez’s counsel that Hanover would appreciate a demand under $5.5 million. Id. ¶ 41. Ms. Gonalez’s counsel responded that Ms. Gonzalez was “willing to reduce the demand to $5.25 million.” Id. ¶ 43. Hanover did not accept the $5.25 million offer, notwithstanding that the amount both fulfilled its request and remained within its $6 million policy limit. Id. ¶ 43. Instead, Hanover

countered with a bracket of $600,000 to $1.4 million, which Ms. Gonzalez rejected. Id. ¶¶ 44–45. Navigators alleges Hanover rejected the $5.25 million settlement demand without informing the Insureds, despite knowing that the jury could award up to $2 million in compensatory damages alone, alongside the risk of a “runaway verdict.” Id. ¶ 52. Navigators further argues that Hanover failed to investigate the claim properly, act reasonably to resolve the matter while demands were within policy limits, or make a good-faith effort to settle before the jury verdict. Id. ¶ 75. On April 11, 2024, the jury returned a $31 million verdict for Ms. Gonzalez, awarding $10 million in compensatory damages and $21 million in punitive damages. Id. ¶ 64. Navigators

alleges Hanover provided notice of the trial and the $31 million verdict for the first time on the following day. Id. ¶ 65. Ms. Gonzalez offered to settle the lawsuit for $31 million, agreeing to waive substantial claims for interest. Id. ¶ 67. Navigators alleges that Hanover unilaterally tendered its combined $6 million in policy limits plus interest directly to Ms. Gonzalez, forcing Navigators to step in and settle the lawsuit to protect the Insureds. Id. ¶ 72. Although Navigators demanded that Hanover fully fund any settlement exceeding its limits, Hanover refused to pay any amount beyond its $6 million policy limit. Id. ¶ 76–77. Navigators filed this action in the First Judicial District Court of New Mexico, asserting three counts against Hanover and MBIC: bad-faith failure to settle, violation of the Unfair Insurance Practices Act (“UIPA”), and violation of the Unfair Practices Act (“UPA”). Id. ¶ 78– 88, 89–97, 98–110. Defendants subsequently removed the case to this Court based on diversity jurisdiction. Doc. 1 at 2.

Navigators seeks to recover the full settlement amount paid in the underlying Gonzalez action, pre- and post-judgment interest, and attorney’s fees. Compl. at 20–21. It also requests punitive damages for bad-faith failure to settle under Count I and treble damages pursuant to the UPA under Count III. Id. Defendants now move to dismiss the complaint to the extent it requests any relief beyond the settlement amount paid, including the claims for punitive damages, statutory treble damages, interest, and fees. Mot. to Dismiss at 2.

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Navigators Insurance Company, on its own behalf and as subrogee of Santa Fe Dining, Inc., and 60 Plus Inc. d/b/a Maria’s New Mexican Kitchen v. Massachusetts Bay Insurance Company; and Hanover Insurance Company, Counsel Stack Legal Research, https://law.counselstack.com/opinion/navigators-insurance-company-on-its-own-behalf-and-as-subrogee-of-santa-fe-nmd-2026.