Nat'l Ass'n of the Deaf v. Harvard Univ.
This text of 377 F. Supp. 3d 49 (Nat'l Ass'n of the Deaf v. Harvard Univ.) is published on Counsel Stack Legal Research, covering District Court, District of Columbia primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.
Opinion
The Second and Seventh Circuits have similarly interpreted Title III's general rule against disability discrimination as reaching beyond physical locations of public accommodations. In 1999, citing Carparts , the Second Circuit rejected the defendant insurance company's argument that Title III was only intended to ensure that the disabled have physical access to an insurance company's offices, not freedom from discrimination in its underwriting. The statute, the court held, "was meant to guarantee ... more than mere physical access." Pallozzi v. Allstate Life Ins. Co. ,
*59plainly enough, ... that the owner or operator of a store, hotel, restaurant, dentist's office, travel agency, theater, Web site, or other facility (whether in physical space or in electronic space, ...) that is open to the public cannot exclude disabled persons from entering the facility and, once in, from using the facility in the same way that the nondisabled do.
Doe v. Mut. of Omaha Ins. Co. ,
Other circuits have parted company with the First, Second, and Seventh Circuits, concluding that the phrase "place of public accommodation" in Title III requires "some connection between the good or service complained of and an actual physical place." Weyer v. Twentieth Century Fox Film Corp. ,
This split in the circuits is premised to some extent on the invocation of competing canons of statutory construction. There are twelve "public accommodation" categories in the statute. See
Harvard does not dispute that Carparts is binding on this court, nor does Harvard dispute that some services offered online are subject to Title III's general rule prohibiting discrimination by public accommodations. Relying on cases decided by district courts in other circuits that have held that website accessibility claims rise or fall depending on whether the challenged website has a nexus to a service provided in a public accommodation's bricks and mortar location, see, e.g., Gil , 257 F.Supp.3d at 1348, Harvard argues that a nexus to a physical place is required by Title III and contends that Carparts did not consider and, thus does not rule out, such a nexus requirement. Harvard's argument falls short. The contention that Carparts did not discard a nexus requirement is meaningless on its own and incorrect in context.
Free access — add to your briefcase to read the full text and ask questions with AI
The Second and Seventh Circuits have similarly interpreted Title III's general rule against disability discrimination as reaching beyond physical locations of public accommodations. In 1999, citing Carparts , the Second Circuit rejected the defendant insurance company's argument that Title III was only intended to ensure that the disabled have physical access to an insurance company's offices, not freedom from discrimination in its underwriting. The statute, the court held, "was meant to guarantee ... more than mere physical access." Pallozzi v. Allstate Life Ins. Co. ,
*59plainly enough, ... that the owner or operator of a store, hotel, restaurant, dentist's office, travel agency, theater, Web site, or other facility (whether in physical space or in electronic space, ...) that is open to the public cannot exclude disabled persons from entering the facility and, once in, from using the facility in the same way that the nondisabled do.
Doe v. Mut. of Omaha Ins. Co. ,
Other circuits have parted company with the First, Second, and Seventh Circuits, concluding that the phrase "place of public accommodation" in Title III requires "some connection between the good or service complained of and an actual physical place." Weyer v. Twentieth Century Fox Film Corp. ,
This split in the circuits is premised to some extent on the invocation of competing canons of statutory construction. There are twelve "public accommodation" categories in the statute. See
Harvard does not dispute that Carparts is binding on this court, nor does Harvard dispute that some services offered online are subject to Title III's general rule prohibiting discrimination by public accommodations. Relying on cases decided by district courts in other circuits that have held that website accessibility claims rise or fall depending on whether the challenged website has a nexus to a service provided in a public accommodation's bricks and mortar location, see, e.g., Gil , 257 F.Supp.3d at 1348, Harvard argues that a nexus to a physical place is required by Title III and contends that Carparts did not consider and, thus does not rule out, such a nexus requirement. Harvard's argument falls short. The contention that Carparts did not discard a nexus requirement is meaningless on its own and incorrect in context. Only "circuits that have concluded that places of public accommodation must be physical spaces have held that the goods and services provided by a public accommodation must have a sufficient nexus to a physical place in order to be covered by the ADA." Id. Further, Harvard fails to acknowledge that the First Circuit's broad pronouncement that to "limit the application of Title III to physical structures which persons must enter to obtain good and services would run afoul of the purposes of the ADA," Carparts ,
Even assuming arguendo that such a nexus is required, then, drawing all reasonable inferences in Plaintiffs' favor, they have pled such a nexus sufficiently to defeat Defendant's Motion. Harvard operates in a bricks and mortar location (Dkt. No. 141 at 10). Plaintiffs allege that online content Harvard has made available to the general public but failed to make accessible to deaf and hard of hearing individuals includes Harvard@Home presentations designed to " 'bring [users] inside the Harvard classroom to hear current, real-life lectures or provide [them] with a front-row seat at recent University panels, Alumni College forums, and other special events' " (Compl. at p. 15, ¶¶ 47-48); free, noncredit courses offered through the Harvard Extension School (Compl. at pp. 15-16, ¶ 49); and videos with aural content in the archives of Harvard's Peabody Museum of Archaeology and Ethnology, Harvard's Natural History Museum, the Institute of Politics John F. Kennedy Jr. Forum, Harvard's Life Sciences Outreach Program, and Harvard's Woodberry Poetry Room (Compl. at pp. 16-18, ¶¶ 50-51, 54-56). It may be inferred that this online content is the same as a good or service that is, or was, also available at one or more physical locations at Harvard. See Gil , 257 F.Supp.3d at 1349. Contrary to Harvard's contention, Plaintiffs have pled the existence of inaccessible content on websites that has "a nexus with on-campus activities" (Dkt. No. 141 at 12 n.5). Carparts and the contents of the complaint do not leave room for Harvard's argument.
The court has already rejected Harvard's contention that Plaintiffs have failed to state a claim under the ADA insofar as their complaint extends to content that Harvard "merely hosts" (Dkt. No. 141 at *6123). As it did before, Harvard relies on cases involving movie theater captioning, see, e.g., Arizona ex rel. Goddard v. Harkins Amusement Enters., Inc. ,
[a] public accommodation shall take those steps that may be necessary to ensure that no individual with a disability is excluded, denied services, segregated or otherwise treated differently than other individuals because of the absence of auxiliary aids and services, unless the public accommodation can demonstrate that taking those steps would fundamentally alter the nature of the goods, services, facilities, privileges, advantages, or accommodations being offered or would result in an undue burden, i.e., significant difficulty or expense.
For the reasons set forth above, the court declines to grant Harvard judgment on the pleadings on Plaintiffs' ADA claim for the reasons advanced in Defendant's Motion.
2. Section 504
In its motion for judgment on the pleadings, Harvard reiterates its assertion, rejected on its motion to dismiss, that the complaint fails to state a claim under Section 504's implementing DOE regulations, *62which state that federal fund recipients may not deny qualified handicapped individuals, "directly or through contractual, licensing, or other arrangements," the opportunity to participate in or benefit from aids, benefits, and services provided by a federal funds recipient. See
As Plaintiffs point out, this court has ruled that:
[T]he general provisions of DOE's regulations ... support Plaintiffs' theory of discrimination. Section 104.4 prohibits federal fund recipients from denying qualified handicapped persons the opportunity to participate in or benefit from provided aids, benefits, or services; ... and [from] providing qualified handicapped persons with aids, benefits, or services that are not as effective as those that are provided to others.... In other words, these regulations are consistent with the requirement of "meaningful access," and ... Plaintiffs have adequately pleaded a lack of meaningful access.
Nat'l Assoc. of the Deaf ,
Pointing to the identically phrased DOJ regulations promulgated under Title II of the ADA, Harvard contends that the "aids, benefits, and services" language in § 104.4 of the DOE's regulations implementing Section 504 covers a narrower range of functions than does the statute's broad "program or activity" language. Relying on Noel v. New York City Taxi & Limousine Commission ,
In Noel , the plaintiffs sued the New York City administrative agency that was responsible for licensing and regulating taxis on the grounds that most taxicabs were inaccessible for the wheelchair-bound. The Second Circuit concluded that while Title II of the ADA, which addresses discrimination by public entities, prohibited the defendants from "refusing to grant licenses to persons with disabilities who are otherwise qualified," it did "not assist persons who are consumers of the licensees' product." Noel ,
Harvard's reliance on these cases is not persuasive. Plaintiffs have not alleged that Harvard functions as a regulator of its websites and platforms. Plaintiffs allege that some unquantified amount of the inaccessible content on Harvard's websites and platforms is created or produced *63directly by Harvard, not by a third party (Compl. at p. 10, ¶¶ 9-10). And, in the absence of a factual record, the role Harvard plays in connection with content that Harvard itself may not create or produce is a matter of conjecture. Moreover, Plaintiffs allege, as to all of Harvard's online content, that Harvard "uses administrative methods, practices, procedures and policies" that result in a lack of captioning or inaccurate captioning (Compl. at p. 11, ¶¶ 33-39). The DOJ, in TAM, as well as the courts in the Noel and Ivy cases, recognize that public entities may not establish requirements or policies governing the activities of the private actors they regulate that would result in discrimination against individuals with disabilities. TAM, § II-3.7200; Ivy ,
Moreover, the regulations DOE has promulgated under Section 504 do not express the limits on responsibility that Harvard claims exist. The DOJ Title II ADA regulations that set forth the general prohibition against discrimination include the limitation that a public entity may not discriminate against a qualified handicapped individual in the administration of a licensing or certification program but "[t]he programs or activities of entities that are licensed or certified by a public entity are not, themselves, covered by this part."
3. Third-Party Websites
The complaint extends beyond Harvard's own websites and platforms to websites hosted by third parties, including Harvard on YouTube, Harvard on iTunes U; and Harvard on SoundCloud (Compl. at p. 9, ¶ 29(a)-(c)). Harvard asserts that even if Harvard's websites qualify as places of public accommodation under Title III (which it does not concede), it cannot be responsible under Title III or Section 504 for content posted on these third-party websites (Dkt. No. 141 at 20-21). Implementing regulations applicable to Title III and Section 504 prohibit disability discrimination by a public accommodation or a federal fund recipient "directly or through contractual, licensing, or other arrangements."
C. Communications Decency Act Immunity
Finally, Harvard argues that it is entitled by the Communications Decency Act of 1996,
1. The Legal Framework
Section 230 provides, in pertinent part:
(c) Protection for 'Good Samaritan' blocking and screening of offensive material
(1) Treatment of publisher or speaker No provider or user of an interactive computer service shall be treated as the publisher or speaker of any information provided by another information content provider.
Section 230(c)(1)"shields website operators from being 'treated as the publisher or speaker' of material posted by users of the site,
*65"Congress enacted [the CDA] partially in response to court cases that held internet publishers liable for defamatory statements posted by third parties on message boards maintained by the publishers." Backpage.com ,
Thus, courts have invoked the prophylaxis of section 230(c)(1) in connection with a wide variety of causes of action, including housing discrimination, see Chi. Lawyers' Comm. for Civil Rights Under Law, Inc. v. Craigslist, Inc. ,519 F.3d 666 , 671-72 (7th Cir. 2008), negligence, see Doe ,528 F.3d at 418 , Green v. Am. Online (AOL) ,318 F.3d 465 , 470-71 (3d Cir. 2003), and securities fraud and cyberstalking, see Lycos ,478 F.3d at 421-422 .
Under Lycos , for Harvard to avail itself of the immunity set forth in Section 230(c)(1), " '(1) [Harvard] must be a provider or user of an [ICS]; (2) the Plaintiffs' claim [must be] based on information provided by another [ICP]; and (3) the claim [must] treat [Harvard] as the publisher or speaker of that information.' " Small Justice, LLC ,
2. CDA Immunity and This Case
The complaint defines "Harvard's Online Content," which is the basis of Plaintiffs' claims, as online content that Harvard produces and/or makes available on its platforms and seeks to hold Harvard responsible regardless of whether Harvard creates or produces the content that either completely lacks captioning or lacks accurate captioning (Compl. at pp. 10-11, ¶¶ 28, 36). Harvard argues that it is entitled to CDA immunity to the extent Plaintiffs seek to hold Harvard liable for providing server space and websites and platforms for content posted by third parties and for embedded content for which Harvard's websites and platforms merely provide enabling tools that display others' content *66(Dkt. No. 141 at 17). Plaintiffs respond, first, that CDA immunity only applies to the content of online material and has no application to the failure to accommodate that is the basis of their claims, and, second, that the CDA does not provide immunity for an entity like Harvard that controls who can post on its websites and platforms (Dkt. No. 147 at 18).
Plaintiffs have not pointed to any support for their claim that the CDA does not apply when a plaintiff claims disability discrimination based on a lack of access rather than on the content of speech, and the court has found none. The CDA exempts certain laws from its reach. Federal and state antidiscrimination statutes are not exempted. See 47 U.C.S. § 230(e) (providing that the CDA has no effect on criminal law, intellectual property law, communications privacy law, sex trafficking laws, or state laws that are consistent with the CDA). The Seventh Circuit considered and rejected an argument similar to the argument made by Plaintiffs. In its suit against Craigslist, the plaintiff Lawyers' Committee for Civil Rights Under Law ("Lawyers' Committee") argued that " 'nothing in § 230 's text or history suggests that Congress meant to immunize an ISP from liability under the Fair Housing Act. In fact, Congress did not even remotely contemplate discriminatory housing advertisements when it passed § 230.' " Chicago Lawyers' Comm. for Civil Rights Under Law ,
Plaintiffs' plea for access to aural content available on the Internet is compelling. So were the claims made by the victims of sex trafficking in Backpage.com , as the First Circuit recognized. Backpage.com ,
*67Turning to the three-part inquiry set out in Lycos , Plaintiffs allege that Harvard "controls, maintains and/or administers webpages, websites, and other Internet locations ('Harvard Platforms') on which content is made available to the general public," (Compl. at p. 8, ¶ 28) and that Harvard's websites and platforms "enable[ ] computer access by multiple users to [the] computer server[s]" on which the content that is the subject of Plaintiffs' complaint is hosted (Compl. at p. 20, ¶¶ 63-74). Harvard acknowledges that it hosts platforms to which online content may be uploaded (Answer at pp. 2, 6, ¶¶ 2, 28). Congress chose to include educational institutions in its definition of ICS providers.
Plaintiffs seek relief as to online content that Harvard creates and/or produces and other online content that it makes available on its websites and platforms (Compl. at p, 29). Harvard states in its answer that "in many instances it does not create or control the online content" on its platforms (Answer at p. 2, ¶ 2). To the extent Harvard provides platforms on which third parties post content that Harvard does not create, produce, or substantively alter, see Doe No. 1 v. Backpage, LLC , Civil Action No. 17-11069-LTS,
Whether Section 230 applies "does not depend on the form of the asserted cause of action; rather, it depends on whether the cause of action necessarily requires that the defendant be treated as the publisher or speaker of content provided by another." Backpage ,
That Harvard is alleged to control who can post on its websites and platforms would not divest it of Section 230 immunity. " '[L]awsuits seeking to hold a service provider liable for its exercise of a publisher's traditional editorial functions - such as deciding whether to publish, withdraw, postpone or alter content - are barred.' " Backpage.com ,
The remaining question is whether CDA immunity entitles Harvard to any relief on its motion for judgment on the pleadings. "Preemption under the Communications Decency Act is an affirmative defense, but it can still support a motion to dismiss if the statute's barrier to suit is evident from the face of the complaint."
With one exception addressed below, Harvard's invocation of CDA immunity is premature. Plaintiffs, who were not required to anticipate Harvard's affirmative CDA immunity defense in their complaint, have broadly alleged that Harvard is responsible for the content that is hosted on its websites and platforms (e.g., Compl. at pp. 8, 11, 15, ¶¶ 28, 33, 48). As Plaintiffs point out, Harvard seeks immunity from liability for a "vast array of content" that is wholly undefined in the record before the court (Dkt. No. 147 at 20). The court cannot determine as a matter of law that Harvard is not in some measure a content provider as to information on its platforms that originates with students, faculty members, or other scholars. See, e.g., Blackstone Realty LLC v. Fed. Deposit Ins. Co. ,
Even at this stage, however, it is apparent that the CDA will shield Harvard from liability for offending content (i.e., content that is uncaptioned or is otherwise inaccessible to a deaf or hard of hearing individual) that is merely embedded within online content produced or created by Harvard, however "Harvard" is defined for these purposes. By definition, embedded content is content hosted on a third-party server that is hyperlinked in its existing form to content that is hosted on a Harvard platform or website. See Goldman , 302 F.Supp.3d at 587. To the extent such content is not content that was created or developed in whole or in part by Harvard, Harvard cannot be an information content provider as to embedded content. See
III. CONCLUSION
For the foregoing reasons, the court DENIES in part and GRANTS in part Harvard's Motion for Judgment on the Pleadings.
Related
Cite This Page — Counsel Stack
377 F. Supp. 3d 49, Counsel Stack Legal Research, https://law.counselstack.com/opinion/natl-assn-of-the-deaf-v-harvard-univ-dcd-2019.