Nationwide Property & Casualty Insurance v. Martinson

701 S.E.2d 390, 208 N.C. App. 104, 2010 N.C. App. LEXIS 2078
CourtCourt of Appeals of North Carolina
DecidedNovember 16, 2010
DocketCOA10-17
StatusPublished
Cited by6 cases

This text of 701 S.E.2d 390 (Nationwide Property & Casualty Insurance v. Martinson) is published on Counsel Stack Legal Research, covering Court of Appeals of North Carolina primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Nationwide Property & Casualty Insurance v. Martinson, 701 S.E.2d 390, 208 N.C. App. 104, 2010 N.C. App. LEXIS 2078 (N.C. Ct. App. 2010).

Opinion

HUNTER, Robert G, Judge.

Defendant Jaimie Martinson (“Mrs. Martinson”), as administratrix of the estate of John Gilbert Martinson (“Mr. Martinson”), appeals from the trial court’s 26 August 2009 order denying her motion for summary judgment and granting plaintiff Nationwide Property and Insurance Company’s (“Nationwide”) motion for summary judgment. After careful review, we affirm the trial court’s order.

Background

In 2006, Mr. and Mrs. Martinson moved to Charlotte, North Carolina so that Mr. Martinson could begin a new job. In March 2007, the couple purchased a home located in the Eastwood Homes Withrow Downs subdivision. At the time, Eastwood Homes had a relationship with the Doug Helms Agency (the “Helms Agency”), an independent Nationwide agency in Gastonia, North Carolina. Eastwood Homes agreed to refer buyers in their community to the Helms Agency to assist them with their home insurance needs. Mary Plybon (“Ms. Pylbon”), a representative of the Helms Agency, was trained by Nationwide and instructed to discuss all coverage needs with potential customers, including uninsured motorist (“UM”) and underinsured motorist (“UIM”) coverage.

In March 2007, Ms. Plybon first contacted Mr. Martinson by telephone and asked if he would be interested in general information regarding homeowners’ insurance and other Nationwide services. Mr. *106 Martinson expressed interest in obtaining Nationwide insurance so Ms. Plybon mailed him several brochures to his home address. In July 2007, Ms. Plybon received information from Eastwood Homes that Mr. and Mrs. Martinson were expected to close on their new home soon. As a follow-up to their March conversation, Ms. Plybon called Mr. Martinson and asked if he was interested in receiving insurance quotes'from Nationwide. Though Ms. Plybon does not remember all of the details of their conversation, the record shows that Ms. Plybon emailed Mr. Martinson the following quote on 17 July 2007, which was based on the same coverage the Martinsons had with Allstate at the time: (1) “Bodily Injury” coverage of “50/100” “Per Person/Occurrence”; (2) “Uninsured Motorists-Bodily Injury” coverage of “50/100” “Per Person/Occurrence”; (3) “Uninsured Motorists-Property Damage” coverage of “25000” “Per Occurrence”; and (4) “Underinsured Motorists-Bodily Injury” coverage of “50/100” “Per Occurrence [.]” The same day, Mr. Martinson emailed Ms. Plybon and asked for a quote on “100/300” UIM coverage. The next morning, Ms. Plybon emailed Mr. Martinson and informed him that she “adjusted the auto quote per [his] request... and increased the liability limits on the UM/UIM coverage to 100/300.” Ms. Plybon requested that Mr. Martinson provide her with the VIN numbers for the automobiles that were to be covered under the policy as well as the Martinsons’ driver’s license numbers.

On 2 August 2007, having not received the requested information, Ms. Plybon contacted Mr. Martinson and asked that he forward the information to her and reminded him that his Allstate policy was scheduled to automatically renew on 22 August 2007. On 8 August 2007, Mr. Martinson called Ms. Plybon with the requested information and finalized the coverage he had selected, which included the 100/300 UM and UIM coverage. Ms. Plybon sent Mr. Martinson an email verifying his coverage selections. The parties do not dispute that Ms. Plybon never discussed with Mr. Martinson the fact that he could select up to $1,000,000.00 in UM/UIM coverage; however, Ms. Plybon stated in her deposition that had Mr. Martinson requested additional coverage beyond the 100/300 discussed, she would have been prepared to offer him a quote.

On 20 August 2007, Ms. Plybon spoke with Mr. Martinson again and processed his application for insurance per his request. Mr. Martinson paid the $465.00 premium for six months of coverage August 2007 through 22 February 2008. The declarations page provided in the record shows that Mr. Martinson is the “Named Insured” on the policy and Mrs. Martinson is listed as an “Insured Driver.” Mrs. *107 Martinson never spoke with anyone at the Helms Agency prior to her husband’s purchase of coverage. At that point, Mr. Martinson had purchased the six-month policy, but had not signed any documentation with Nationwide.

According to Ms. Plybon, Mr. Martinson requested that the application be mailed to his new home at 603 Wrayhill Drive. Ms. Plybon then requested that Melissa Melton (“Ms. Melton”), an operations manager at the Helms Agency, mail the application and the selection/rejection form promulgated by the North Carolina Rate Bureau to Mr. Martinson. Ms. Melton testified at her deposition that when she processes a payment for insurance coverage, the Nationwide computer automatically prints the insured’s application and a selection/ rejection form. Ms. Melton claimed that once Mr. Martinson’s materials were printed, she checked to make sure that the application and selection/rejection form were in order before applying the proper postage and addressing the envelope to 603 Wrayhill Drive. Ms. Melton then emailed Ms. Plybon to inform her that she had prepared the Martinson materials as requested. A copy of the application and the selection/rejection form were retained in the Helms Agency’s files.

Since the mail had already been picked up that day, Ms. Melton waited until the next day, 21 August 2007, to place the envelope in the Helms Agency’s mailbox located in front of the office. According to Doug Helms, the envelope had a return address, but the envelope was never returned to the Helms Agency. Mr. Martinson never signed and returned the documents mailed to him, and, according to Ms. Melton, he never called the Helms Agency to say that he did not receive the envelope mailed on 21 August 2007. Mrs. Martinson claims that neither she nor her husband ever received that envelope.

On 11 September 2007, approximately three weeks after Mr. Martinson purchased the automobile policy from Nationwide, he was involved in a serious motor vehicle accident and was hospitalized. On 12 September 2007, Mrs. Martinson called Ms. Plybon to inform her that Mr. Martinson had been in an accident and may not survive. That same day, Angie Helms (“Mrs. Helms”), the wife of Doug Helms and part-time employee of the Helms Agency, called Mrs. Martinson to follow-up on the application that was mailed to Mr. Martinson, but never returned. In her deposition, Mrs. Helms claimed that she did not know that Mr. Martinson had been in an accident and her call was in accord with the Helms Agency’s follow-up protocol. That same day, *108 Mrs. Helms mailed Mrs. Martinson another copy of the application and selection/rejection form.

When Mrs. Martinson received the materials mailed on 12 September 2007, she called Mrs. Helms to ask if she was authorized to sign the application and selection/rejection form. Mrs. Helms told her that since she was a named insured on the policy, she could sign the forms. Mrs. Martinson claimed in her affidavit that Mrs. Helms told her that if she did not sign the forms, her husband would not be covered for the accident; however, Mrs. Helms denied these allegations in her deposition.

Mr. Martinson died on 18 September 2007 due to the injuries he suffered in the 11 September 2007 car accident. Mrs.

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Cite This Page — Counsel Stack

Bluebook (online)
701 S.E.2d 390, 208 N.C. App. 104, 2010 N.C. App. LEXIS 2078, Counsel Stack Legal Research, https://law.counselstack.com/opinion/nationwide-property-casualty-insurance-v-martinson-ncctapp-2010.