Natalie Scott v. Meta Platforms Inc.

District Court, N.D. California·Decided March 3, 2026·No. 3:25-cv-09955·Unknown

Opinion

NATALIE SCOTT, Case No. 25-cv-09955-TSH

Plaintiff, ORDER GRANTING DEFENDANT’S v. MOTION TO DISMISS PURSUANT TO RULE 12(b)(6) Defendant. Re: Dkt. No. 39

Plaintiff Natalie Scott, proceeding pro se, filed suit against Defendant Meta Platforms, Inc. (“Meta”), alleging that she suffered harm in connection with her Facebook account. ECF No. 1-2. Pending before the Court is Meta’s Motion to Dismiss pursuant to Federal Rule of Civil Procedure 12(b)(6). ECF No. 39 (“Mot.”). The Court finds this matter suitable for disposition without oral argument pursuant to Civil Local Rule 7-1(b) and VACATES the March 12, 2026, hearing. For the reasons stated below, the Court GRANTS the motion.1 A. Factual Background Scott, a New York resident, is a Facebook account holder. Compl. at 1 (ECF No. 1-2). Meta, a Delaware corporation with a principal place of business in California, is “an American multinational technology company” that owns and operates several social media platforms, including Facebook. Id.; Not. of Removal at 3 (ECF No. 1).

1 The parties consent to magistrate judge jurisdiction pursuant to 28 U.S.C. § 636(c). ECF Nos. Overall, Scott alleges that her “Facebook account was weaponized against her” when it was “used for intense privacy violations, offline tracking and harassment, sexual solicitation, intentional psychological abuse,” and “fundamental features on her account were altered without her consent to inflict reputational damage.” Compl. at 2. 1. Meta’s Services Meta owns and operates Facebook. Id. at 1. Every Facebook user must agree to Meta’s Terms of Service (“TOS”). Declaration of Michael Duffey (“Duffey Decl.”) ¶ 3, Ex. A (TOS)2 (ECF No. 39-1). The TOS contains a section, “What you can share and do on Meta Products,” that states, in relevant part:

We can remove or restrict access to content that is in violation of these provisions. We can also suspend or disable your account for conduct that violates these provisions, as provided in Section 4.2. TOS at Section 3.2. The TOS contains a section, “Limits on liability,” that states:

We work hard to provide the best Products we can and to specify clear guidelines for everyone who uses them. Our Products, however, are provided ‘as is,’ and we make no guarantees that they always will be safe, secure, or error-free, or that they will function without disruptions, delays, or imperfections. To the extent permitted by law, we also DISCLAIM ALL WARRANTIES, WHETHER EXPRESS OR IMPLIED, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. We do not control or direct what people and others do or say, and we are not responsible for their actions or conduct (whether online or offline) or any content they share (including offensive, inappropriate, obscene, unlawful, and other objectionable content).

We cannot predict when issues might arise with our Products. Accordingly, our liability shall be limited to the fullest extent permitted by applicable law, and under no circumstance will we be liable to you for any lost profits, revenues, information, or data, or consequential, special, indirect, exemplary, punitive, or incidental damages arising out of or related to these Terms or the Meta Products (however caused and on any theory of liability, including negligence), even if we have been advised of the possibility of such damages. Our

2 Meta’s TOS are publicly available at the following link: https://www.facebook.com/terms/. See aggregate liability arising out of or relating to these Terms or the Meta Products will not exceed the greater of $100 or the amount you have paid us in the past twelve months.

Id. at Section 4.3 (emphasis in original).

Finally, the TOS contains a section, “Disputes,” that states, in relevant part: We try to provide clear rules so that we can limit or hopefully avoid disputes between you and us. If a dispute does arise, however, it's useful to know up front where it can be resolved and what laws will apply. You and Meta each agree that any claim, cause of action, or dispute between us that arises out of or relates to these Terms or your access or use of the Meta Products shall be resolved exclusively in the U.S. District Court for the Northern District of California or a state court located in San Mateo County. You also agree to submit to the personal jurisdiction of either of these courts for the purpose of litigating any such claim, and that the laws of the State of California will govern these Terms and any claim, cause of action, or dispute without regard to conflict of law provisions.

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Natalie Scott v. Meta Platforms Inc., (N.D. Cal. 2026).

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