Musselman v. Anheuser-Busch, Inc.

657 S.W.2d 282, 114 L.R.R.M. (BNA) 2352, 1983 Mo. App. LEXIS 3505
CourtMissouri Court of Appeals
DecidedJuly 12, 1983
Docket45238
StatusPublished
Cited by9 cases

This text of 657 S.W.2d 282 (Musselman v. Anheuser-Busch, Inc.) is published on Counsel Stack Legal Research, covering Missouri Court of Appeals primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Musselman v. Anheuser-Busch, Inc., 657 S.W.2d 282, 114 L.R.R.M. (BNA) 2352, 1983 Mo. App. LEXIS 3505 (Mo. Ct. App. 1983).

Opinion

PUDLOWSKI, Presiding Judge.

Camillus Musselman (respondent) brought this action against Anheuser-Busch, Inc. (appellant) under § 290.140, RSMo 1969, alleging that the service letter furnished him did not state the true cause for his discharge. A jury awarded respondent $1.00 in nominal damages and $250,000 in punitive damages. Appellant maintains that the trial court erred in denying its motions for a directed verdict and for judgment notwithstanding the verdict. Appellant maintains (1) that there was no substantial evidence that the service letter falsely stated the reason for discharge, and (2) that there was no substantial evidence of actual malice on which an award of punitive damages could be based. We affirm the award of nominal damages and reverse and vacate the order awarding punitive damages.

The facts are as follows:

Respondent began his employment at An-heuser-Busch on May 1,1968, as a Technical Sales Service Representative in the Industrial Products Division of the Company. In this capacity, he travelled throughout the United States demonstrating respondent’s products and offering in-plant technical assistance to customers.

Respondent’s immediate supervisor was Larry Liebman, who, in turn, reported to Herman Saussele, manager of the technical service group. It was Liebman’s responsibility to arrange respondent’s schedule of customer calls. Liebman testified at trial that during 1974, problems developed because respondent sometimes failed to follow directions, failed to maintain a known schedule, failed to submit timely routine call reports concerning his activities and often interjected himself into sales activities. When there was no change in respondent’s conduct, his immediate supervision was placed under Saussele’s direct control.

Respondent acknowledged his disagreements with Liebman concerning sales activities, but considered the matter resolved. Furthermore, respondent claimed that neither Saussele nor Liebman ever informed him of any need for improvement. At trial, respondent introduced written evaluations which were instituted by the company. In the June, 1974, review, plaintiff received a “good” or “satisfactory” rating in eight of the twelve categories. In the other four, cooperation and relationship were listed as “needs improvement,” attitude and flexibility were listed as “needs improvement,” communication was also listed as “needs improvement,” and personality was marked “excellent.” The comments on the form reflected that respondent “at times does not communicate well, does not follow di *284 rections at all times [and that he] has to learn to take directions better.”

In the 1975 report, respondent received “good” or “satisfactory” in all areas except communication and personality. The former was still marked “unsatisfactory” and the latter was still “excellent.”

The incident which precipitated respondent’s discharge occurred at a national convention for Anheuser-Busch employees, held in Clearwater, Florida, on February 9-12, 1975. Persons attending the convention included respondent, Liebman, Saus-sele, William Harrington, then vice president of the Industrial Products Division, Dana Downing, manager of the development group in the division, and August Busch III, President of Anheuser-Busch.

As part of the convention, a dinner party was hosted by Mr. Busch. Respondent, when introduced to Mr. Busch and his fi-ancée addressed Mr. Busch as “buddy” and called Busch’s financée by her first name. Later that evening, respondent dropped two beer glasses in front of Mr. Busch and other company personnel.

The following day, respondent was requested to give a presentation concerning work he had been performing. August Busch III was in attendance. While fielding inquiries from the audience, respondent asked Busch a question. Busch did not respond.

Upon returning to St. Louis, Harrington directed Downing to inquire into respondent’s employment history. Downing went to Saussele who reported respondent’s failure to follow directions. Downing reported back to Harrington who gave the decision to terminate respondent.

Respondent was informed of his discharge by Saussele and Downing. Before leaving, respondent orally requested a letter “to use to find another job.” Respondent followed up this request by sending a written request for a service letter detailing dates of employment and the cause of discharge. Saussele testified that he never received respondent’s letter, and was unaware that a service letter statute existed. He nevertheless mailed respondent a letter three weeks after his discharge. It stated as follows:

“TO WHOM IT MAY CONCERN:
“C.B. Musselman’s performance of his job assignments in the Industrial Products Division of Anheuser-Busch was done in excellent fashion.
“Without question, his abilities to perform in a technical capacity in a corrugating plant are outstanding. He is able to quickly recognize problems and deficiencies and, consequently, correct them.
“The reason Mr. Musselman is no longer employed at Anheuser-Busch is because of an unusual personality conflict which is in no way a reflection on his job performance.
“Herman Saussele, Jr.”

On July 20,1976, respondent sent another letter to Saussele requesting a letter stating the nature of his employment and the reason for his discharge. On August 12, 1976, he received another letter from Saussele identical to the first letter.

NOMINAL DAMAGES 1

Appellant alleges that respondent failed to produce any evidence that the reason stated in the service letter was not the true reason his employment was terminated. The recent decision of our Supreme Court in Stark v. American Bakeries Company, 647 S.W.2d 119 (Mo.1983), is disposi-tive of this point. In that case, the court considered a service letter which described the reason for discharge as “unsatisfactory work.” The court found that this statement, because of its vagueness, was not in compliance with § 290.140 RSMo 1969. In explaining its decision, the court reasoned,

[t]he purpose of § 290.140, RSMo 1969, is to deter corporate employers from destroying or severely impairing the em-ployability of former employees by furnishing false or misleading information as to their service or false reasons for their discharge. * * * The target of the stat *285 ute is corporate blacklisting, i.e. severe and unjustified career damage by former corporate employers. Armed with accurate information about their service and the true reasons for discharge, it is hoped that employees can counter false information disseminated by former corporate employers or use truly stated reasons to sue for wrongful discharge in appropriate cases.

Stark v. American Bakeries Company.

Applying this rationale to our case, appellant’s statement, “[t]he reason Mr.

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657 S.W.2d 282, 114 L.R.R.M. (BNA) 2352, 1983 Mo. App. LEXIS 3505, Counsel Stack Legal Research, https://law.counselstack.com/opinion/musselman-v-anheuser-busch-inc-moctapp-1983.