Muskegon Central Dispatch 911 v. Tiburon, Inc.

462 F. App'x 517
CourtCourt of Appeals for the Sixth Circuit
DecidedFebruary 2, 2012
Docket09-2214
StatusUnpublished
Cited by14 cases

This text of 462 F. App'x 517 (Muskegon Central Dispatch 911 v. Tiburon, Inc.) is published on Counsel Stack Legal Research, covering Court of Appeals for the Sixth Circuit primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Muskegon Central Dispatch 911 v. Tiburon, Inc., 462 F. App'x 517 (6th Cir. 2012).

Opinion

OPINION

BARRETT, District Judge.

Plaintiff-Appellee Muskegon Central Dispatch 911 (“MCD”) and Defendant-Appellant Tiburón, Inc. entered into an agreement to implement an integrated public safety computer system. A dispute *519 arose under the agreement, and the parties agreed to privately arbitrate the matter. The arbitrator found that MCD did not properly terminate the contract and awarded Tiburón damages and costs. MCD filed a complaint in state court seeking to vacate the arbitration award. Following removal to federal court based on diversity of citizenship, the district court concluded that the arbitrator exceeded his powers and vacated the award. For the reasons set forth below, we AFFIRM the district court’s decision vacating the award, but remand the dispute to a new arbitrator.

STATEMENT OF FACTS

I. Factual Background

MCD represents a consortium of Mus-kegon County, Michigan police, fire, and emergency medical service agencies that share an emergency response system. Ti-burón is a supplier of public safety software systems. On December 30, 2003, MCD and Tiburón entered into a System Implementation Agreement (“SIA”) under which Tiburón was to design, implement, and maintain an integrated public safety computer system for MCD. (R. 28, Ex. A.) Under the SIA, contract termination is either for cause or without cause:

13.1. Termination for Default. Subject to completion of the dispute resolution procedures set forth in Section 12.1 hereof, in the event that either party hereto materially defaults in the performance of any of its obligations hereunder, the other party may, at its option, terminate this Agreement by providing the defaulting party thirty (30) days’ prior written notice of termination delivered in accordance with Section 34 hereof, which notice shall identify and describe with specificity the basis for such termination. If, prior to the expiration of such notice period, the defaulting party cures such default to the satisfaction of the non-defaulting party (as evidenced by written notice delivered by the non-defaulting party in accordance with Section 34 hereof), termination shall not take place.
13.2. Termination Without Cause.
[MCD] may terminate this Agreement without cause by providing Tiburón at least thirty (30) days’ prior written notice of termination delivered in accordance with Section 33 hereof.

The dispute resolution procedures (“DRP”) referenced in Section 13.1 are explained in Section 12.1 of the SIA as follows:

12. Informal Dispute Resolution
12.1. The parties to. this Agreement shall exercise their best efforts to negotiate and settle promptly any dispute that may arise with respect to this Agreement in accordance with the provisions set forth in this Section 12.1.
(a) If either party (the “Disputing Party”) disputes any provision of this Agreement, or the interpretation thereof, or any conduct by the other party under this Agreement, that party shall bring the matter to the attention of the other party at the earliest possible time in order to resolve such dispute.
(b) If such dispute is not resolved by the employees responsible for the subject matter of the dispute within ten (10) business days, the Disputing Party shall deliver to the first level of representatives below a written statement (a “Dispute Notice”) describing the dispute in detail, including any time commitment and any fees or other costs involved.
(c) Receipt by the first level of representatives of a Dispute Notice shall commence a time period within which the respective representatives must exercise their best effort to resolve the dispute. If the respective representatives cannot *520 resolve the dispute within the given time period, the dispute shall be escalated to the next higher level of representatives in the sequence as set forth below.
(d) If the parties are unable to resolve the dispute in accordance with the escalation procedures set forth below, the parties may assert their rights under this Agreement.

Escalation Timetable (Business Days) Tiburón Representative Client Representative

0 to 5th Project Manager Project Manager

6th to 10th Operations Manager COPS Coordinating Committee Chair 1

11th to 15th Executive Officer Chairman of COPS Board

If a party terminates the SIA “without cause” under Section 13.2, the termination is considered to be for “convenience” under Section 13.3(d). In the event of a termination for convenience by MCD, the SIA provides that Tiburón is entitled to payment for:

all outstanding invoices submitted to [MCD] prior to the effective date of the termination and for all costs and expenses incurred prior to the effective date of the termination to the extent not invoiced prior to the effective date of the termination, based upon Tiburon’s then-current labor rates.

In Section 13.5, the SIA also provides that “[t]he termination of this Agreement shall in no way relieve either party from any obligations hereunder nor limit the rights and remedies of the other party in any manner.”

MCD alleges that during the implementation of the system, Tiburón caused numerous delays and failed to respond to concerns raised by David McCastle, MCD’s Executive Director. On July 19, 2006, McCastle sent an email to Tiburon’s Project Manager, Glenn Matsushima, and his immediate supervisor, Darrell Richards. (R. 29, Ex. 25.) McCastle copied Tiburon’s President, Gary Bunyard, and its Board Chairman, Brad Wiggins, on the e-mail, along with the COPS Board of Directors. (Id) In his email, McCastle detailed a number of concerns left unresolved by Tiburón. (Id) In response, Tiburón replaced Matsushima with Robert Towery, who was the fifth project manager over the course of a two and a half year period.

MCD also alleges that there were problems with the actual functioning of the system. In an internal email, Towery acknowledged as much, stating: “In reviewing the contract, we are clearly in material default however, the client has not yet made this connection.” (R. 29, Ex. 32.)

On August 25, 2006, in a letter from counsel, MCD notified Tiburón that it was terminating the SIA for cause, effective thirty days thereafter. (R. 29, Ex. 37.) Following the August 25, 2006 letter, there were a number of meetings and communications between the parties. Despite these efforts, MCD reaffirmed its termination of the contract in a letter to Tibu-ron’s counsel dated December 21, 2006. (R. 29, Ex. 40.)

II. Procedural Background

A. Arbitration Proceedings

On February 28, 2007, Tiburón filed a demand for arbitration with the American Arbitration Association. However, the parties subsequently agreed to privately arbitrate the dispute and entered into an Agreement to Submit to Private Arbitration (“Arbitration Agreement”). (R. 28, Ex. B.)

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462 F. App'x 517, Counsel Stack Legal Research, https://law.counselstack.com/opinion/muskegon-central-dispatch-911-v-tiburon-inc-ca6-2012.