Musarra v. Balanced Healthcare Receivables, LLC

CourtDistrict Court, E.D. New York
DecidedMarch 11, 2020
Docket1:19-cv-05814
StatusUnknown

This text of Musarra v. Balanced Healthcare Receivables, LLC (Musarra v. Balanced Healthcare Receivables, LLC) is published on Counsel Stack Legal Research, covering District Court, E.D. New York primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Musarra v. Balanced Healthcare Receivables, LLC, (E.D.N.Y. 2020).

Opinion

UNITED STATES DISTRICT COURT EASTERN DISTRICT OF NEW YORK --------------------------------------------------------------------- X : MUSARRA and ROSENBERG, individually and on behalf of : all others similarly situated, : 19-cv-5814 (ARR) (RML) : Plaintiffs, : OPINION & ORDER : -against- : NOT FOR ELECTRONIC : OR PRINT BALANCED HEALTHCARE RECEIVABLES, LLC : PUBLICATION : Defendant. : : --------------------------------------------------------------------- X ROSS, United States District Judge: Plaintiffs Jennifer Musarra (“Musarra”) and Yitty Rosenberg (“Rosenberg”), individually and on behalf of all others similarly situated, bring this action against Balanced Healthcare Receivables, LLC (“Balanced Healthcare”). Plaintiffs allege that debt collection letters the defendant sent to them are not in compliance with the Fair Debt Collection Practices Act (“FDCPA”), 15 U.S.C. § 1692 et seq. Balanced Healthcare moves to dismiss the complaint for failure to state a claim. Plaintiffs challenge the debt collection letters on three grounds: first, that they do not clearly state where the debtor should mail disputes; second, that they do not clearly state where the debtor should mail payments; and third, that the format of the letter overshadows the statutorily required validation notice. I deny the motion as to the first two issues, and allow plaintiffs to proceed on their first, second, fourth, and fifth causes of action. Plaintiffs have stated a plausible claim that the inclusion of multiple addresses creates confusion as to where to send disputes and payments. However, I grant defendant’s motion as to the latter issue, and thus dismiss plaintiff’s third and sixth causes of action. BACKGROUND

On October 15, 2018, Balanced Healthcare sent a letter to Musarra seeking to collect a debt of $159.45 allegedly owed to creditor “Lenox Hill Radiology & Med Imaging Assoc PC P.” Def.’s Mot. to Dismiss (“Mot.”) Ex. A, ECF No. 16-4. On May 17, 2019, Balance Healthcare sent a nearly identical letter to Yitty Rosenberg, seeking to collect a debt of $280.61 allegedly owed to creditor “Radiology Imaging Consultants, PC P.” Mot. Ex. B, ECF No. 16-5. In the upper left-hand corner of the first page of each letter, there is a table stating the account number and account balance. Mot. Exs. A–B. In the upper right-hand corner of the first page of each letter, appears Balanced Healthcare’s name, logo, and the phrase “Balancing Reputation and Receivables.” Id. Below that, is the address “164 Burke Street, Suite 201, Nashua NH 03060,” (“Nashua Address”) as well as a phone number and a schedule, presumably of hours of operation. Id. The body of each letter states the following: [Creditor] has placed the account(s) referenced below with our office for collection. Please remit the balance to Balanced Healthcare Receivables LLC (BHR) or call us at 1-866-460-2471.

Please detach and return the bottom portion of this letter with your remittance or correspondence and mail it to the below address.

Unless you notify this office within 30 days after receiving this notice that you dispute the validity of this debt or any portion thereof, this office will assume this debt is valid. If you notify this office in writing within 30 days from receiving this notice that you dispute the validity of this debt or any portion thereof, this office will obtain verification of the debt or obtain a copy of a judgment and mail you a copy of such judgment or verification. If you request this office in writing within 30 days after receiving this notice, this office will provide you with the name and address of the original creditor, if different from the current creditor.

Please call Karen Dubois at 1-866-460-2471. Id. The third paragraph is a notice that the FDCPA requires debt collectors to include in collection letters (“the validation notice”). See 15 U.S.C. § 1692g. After this text, the letters each have a table indicating the name of the creditor, a reference number, the date of service, the amount due, and the total due. Mot. Exs. A–B. Underneath the table, there are four lines of text, which read:

This communication is from a debt collector. This is an attempt to collect a debt and any information obtained will be used for that purpose. NOTICE – SEE REVERSE FOR IMPORTANT INFORMATION. Please Detach and Return in The Enclosed Envelope With Your Payment.

Id. The reverse side of the letter includes additional legal notices advising the consumer of a New York City Department of Consumer Affairs License Number, as well as information about consumer rights under the FDCPA. Id. The bottom of each letter is a detachable coupon. Id. The top left corner of the coupon contains the following address: P.O. Box 1259, Dept. # 108499, Oaks, PA 19456 (“Oaks Address”). Id. Directly below that address, the text reads “Personal & Confidential.” Id. The top right corner of the coupon directs the consumer to a website for online payment, and also allows the consumer to fill out information to pay by credit card. Id. The bottom right corner of the coupon states the consumer’s address: Jennifer Musarra, 7512 35th Ave., Apt. 1E, Jackson Heights, NY 11372-8140. On the lower-right corner of the coupon, is yet another address: Balanced Healthcare Receivables, P.O. Box 9577, Manchester, NH 03108-9577 (“Manchester Address”). Id. Plaintiffs filed this action on October 15, 2019. See Compl., ECF. No. 1. On December 6, 2019, defendants served plaintiffs with a motion to dismiss, apparently prompting plaintiffs to file an amended complaint on December 20, 2019. Letter Re. Service of Def.’s Mot., ECF No. 11; Am. Compl., ECF No. 12. Plaintiffs’ amended complaint challenges these debt collection letters with six causes of action (three on behalf of each plaintiff). The first and fourth counts allege that the debt collection letters violate the FDCPA because they contain multiple addresses for the defendant, without instructing the consumer regarding to which address written disputes must be sent. Am. Compl.

¶¶ 43–99; 179–235. The second and fifth counts allege that the inclusion of multiple addresses also creates confusion as to where to send payments. Id. ¶¶ 100–25; 236–63. The third and sixth causes of action allege that the formatting of the letter overshadows the validation notice, in violation of § 1692g, as well as § 1692e. ¶¶ 126–78; 264–316. Defendants bring this motion to dismiss the complaint in its entirety. LEGAL STANDARD

I. Motion to Dismiss for Failure to State a Claim On a motion to dismiss under Federal Rule of Civil Procedure 12(b)(6), the court must accept all factual allegations in the complaint as true and must draw all reasonable inferences in favor of the non-moving party. Lundy v. Catholic Health Sys. of Long Island Inc., 711 F.3d 106, 113 (2d Cir. 2013) (citing Holmes v. Grubman, 568 F.3d 329, 335 (2d Cir. 2009)). Thus, in deciding defendant’s motion to dismiss, the court must accept the facts alleged in plaintiffs’ amended complaint as true. The complaint’s allegations “must be enough to raise a right to relief above the speculative level.” Bell Atl. Corp. v. Twombly, 550 U.S. 544, 555 (2007). Only “a plausible claim for relief survives a motion to dismiss.” LaFaro v. N.Y. Cardiothoracic Grp., PLLC, 570 F.3d 471

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Bluebook (online)
Musarra v. Balanced Healthcare Receivables, LLC, Counsel Stack Legal Research, https://law.counselstack.com/opinion/musarra-v-balanced-healthcare-receivables-llc-nyed-2020.