MURPHY v. THOMAS JEFFERSON UNIVERSITY HOSPITALS INC.

CourtDistrict Court, E.D. Pennsylvania
DecidedSeptember 30, 2024
Docket2:22-cv-04674
StatusUnknown

This text of MURPHY v. THOMAS JEFFERSON UNIVERSITY HOSPITALS INC. (MURPHY v. THOMAS JEFFERSON UNIVERSITY HOSPITALS INC.) is published on Counsel Stack Legal Research, covering District Court, E.D. Pennsylvania primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
MURPHY v. THOMAS JEFFERSON UNIVERSITY HOSPITALS INC., (E.D. Pa. 2024).

Opinion

IN THE UNITED STATES DISTRICT COURT FOR THE EASTERN DISTRICT OF PENNSYLVANIA

NANCY MURPHY, et al.

Plaintiffs, v. CIVIL ACTION NO. 22-4674 THOMAS JEFFERSON UNIVERSITY HOSPITALS, INC. Defendant.

MEMORANDUM OPINION Rufe, J. September 30, 2024 Plaintiffs Nancy Murphy and Robert Stewart filed this proposed class action against Defendant Thomas Jefferson University Hospitals, Inc. (“Jefferson Health”) asserting various claims arising out of Defendant’s alleged use of Meta Platforms, Inc.’s (“Meta”) advertising technology on Jefferson Health’s website. Defendant has moved to dismiss these claims. For the reasons explained below, Jefferson Health’s motion will be denied. I. BACKGROUND A. Factual Background1 Jefferson Health is a multi-state non-profit health system based in Philadelphia, Pennsylvania.2 Plaintiffs Nancy Murphy and Robert Stewart have been Jefferson Health patients since before 2018.3 They have created online accounts with the MyJeffersonHealth online portal and the MyJeffersonHealth Mobile Application to communicate with their doctors and other

1 The facts alleged in the Second Amended Complaint are assumed true for purposes of ruling on the motion to dismiss. 2 Second Am. Compl. [Doc. No. 36] at ¶ 154. 3 Second Am. Compl. [Doc. No. 36] at ¶¶ 155, 163. healthcare professionals and departments about their health conditions.4 Plaintiffs allege that at the time they used MyJeffersonHealth, Jefferson Health utilized Meta’s “tracking and collection tools, including the Meta Pixel, Meta SDK, Meta Conversions API, customer list uploads, social plug-ins, the Meta Graph API, and server-to-server transmissions (collectively, the ‘Meta Collection Tools’).”5 Plaintiffs allege that Meta works with healthcare providers, known as

healthcare partners, to use these collection tools to sell targeted advertising based on patients’ online behavior.6 Plaintiffs allege that when a patient uses MyJeffersonHealth, the Meta Collection Tools contemporaneously transmit the following content of their communications to Meta including: (1) signing-up for a patient portal; (2) signing-in or -out of a patient portal; (3) taking actions inside a patient portal; (4) making, scheduling, or participating in appointments; (5) exchanging communications relating to doctors, treatments, payment information, health insurance information, prescription drugs, prescriptions, side effects, conditions, diagnoses, prognoses, or symptoms of health conditions; (6) conduct a search on Jefferson Health’s web properties; and (7) other information that qualifies as “personal health information” under federal and state laws.7

Plaintiffs allege that these tools allow Jefferson Health to intercept individually-identifiable health information (“IIHI”) and monetize this information for Jefferson Health’s financial gain.8 Plaintiffs allege that the information transmitted from Jefferson Health to Meta “always includes information sufficient to uniquely identify a patient under federal law,” including IP address information and device identifiers that Meta associates with a patient’s Meta account (such as Facebook), and may include:

4 Second Am. Compl. [Doc. No. 36] at ¶¶ 156, 164. 5 Second Am. Compl. [Doc. No. 36] at ¶ 1. 6 Second Am. Compl. [Doc. No. 36] at ¶ 3. 7 Second Am. Compl. [Doc. No. 36] at ¶ 5. 8 Second Am. Compl. [Doc. No. 36] at ¶ 1. demographic information, email address, phone number, computer ID address, or contact information entered as emergency contacts or for advanced care planning, along with information like appointment type and date, a selected physician, . . . and information about the substance, purport, and meaning of patient requests for information from Jefferson Health.9

Plaintiffs allege that Meta collects this information and uses cookies to “match it to Facebook users, allowing Jefferson Health to target advertisements on and off Facebook.”10 Jefferson Health’s Notice of Privacy Practices represents that “Jefferson Health understands that information about you and your health is very personal . . . [w]e are required by law to maintain the privacy of our patient’s protected health information.”11 The Notice also represents that should Jefferson Health disclose personal health information for marketing purposes or where remuneration or a sale occurs, Jefferson Health will obtain written authorization from the patient first.12 Plaintiffs allege that when a person visits Jefferson Health’s website, the Meta Collection Tools log which sites a person visits and uses that data to build its profile—for example, a person who visits a tab on Jefferson Health’s website regarding chemotherapy, will have the characteristics and content of this information added to that person’s Meta profile.13 Jefferson Health can then use this data and analysis for its own purpose, including “understanding how people use its website and determining what ads people see on its website.”14 Plaintiffs specifically allege that after interactions with Jefferson Health’s website they were served with advertisements for prescription drugs related to the specific conditions Plaintiffs were being

9 Second Am. Compl. [Doc. No. 36] at ¶ 7. 10 Second Am. Compl. [Doc. No. 36] at ¶ 9. 11 Second Am. Compl. [Doc. No. 36] at ¶ 67. 12 Second Am. Compl. [Doc. No. 36] at ¶¶ 68–69. 13 Second Am. Compl. [Doc. No. 36] at ¶¶ 73–75. 14 Second Am. Compl. [Doc. No. 36] at ¶ 76. treated for, as well as targeted advertisements related to their status as Jefferson Health patients.15 Plaintiffs allege Jefferson Health does not notify users of MyJeffersonHealth that IIHI is being contemporaneously sent to Meta, nor does Jefferson Health notify patients that Meta or Jefferson Health is using this information for commercial purposes.16

B. Procedural Background Plaintiffs initially named both Jefferson Health and Meta as Defendants.17 The case was assigned to the docket of the Honorable Berle M. Schiller.18 Judge Schiller severed the claims against Meta, which were transferred to the Northern District of California for consolidation with In re Meta Pixel Healthcare Litigation.19 Jefferson Health filed a Motion to Dismiss the Amended Complaint under Rule 12(b)(6).20 Judge Schiller granted Jefferson Health’s Motion to Dismiss for failure to state a claim and dismissed Plaintiffs’ Amended Complaint with leave to amend.21 In his opinion, Judge Schiller held that: (1) Plaintiffs did not allege sufficient facts to state an Electronic Communications Privacy Act (“ECPA”) claim; (2) Plaintiffs did not

adequately plead causation and damages to support their negligence claim; and (3) Plaintiffs did not sufficiently plead a claim for intrusion upon seclusion.22 Judge Schiller reviewed Plaintiffs’

15 See Second Am. Compl. [Doc. No. 36] at ¶¶ 158–161; 165–168. 16 Second Am. Compl. [Doc. No. 36] at ¶¶ 78–80. 17 Compl. [Doc. No. 1]. 18 The case was reassigned to the docket of this Court on December 7, 2023. See Order [Doc. No. 42]. 19 Civil Action No. 22-3580 (N.D. Cal. filed June 17, 2022). See Order of Feb. 27, 2023 [Doc. No. 26]. 20 Mot. Dismiss Am. Compl. [Doc. No. 23]. 21 Mem. Op. and Order Oct. 10, 2023 [Doc. Nos. 34 & 35]. 22 Mem. Op. and Order Oct. 10, 2023 [Doc. Nos. 34 & 35]. proposed Second Amended Complaint and determined that it would “not cure the Amended Complaint’s deficiencies,” but granted Plaintiffs further leave to amend their complaint “to the extent they can alleged sufficient facts to state their claims consistent with” the opinion.23 Plaintiffs then filed a Second Amended Complaint, which Defendant has moved to dismiss.24

II.

Free access — add to your briefcase to read the full text and ask questions with AI

Related

Bell Atlantic Corp. v. Twombly
550 U.S. 544 (Supreme Court, 2007)
Ashcroft v. Iqbal
556 U.S. 662 (Supreme Court, 2009)
Orner v. Mallick
527 A.2d 521 (Supreme Court of Pennsylvania, 1987)
Harris by Harris v. Easton Pub. Co.
483 A.2d 1377 (Supreme Court of Pennsylvania, 1984)
In Re Nickelodeon Consumer Privacy Litigation
827 F.3d 262 (Third Circuit, 2016)
T Mobile Northeast LLC v. City of Wilmington
913 F.3d 311 (Third Circuit, 2019)
Vantage Learning (USA), LLC v. Edgenuity, Inc.
246 F. Supp. 3d 1097 (E.D. Pennsylvania, 2017)
Steinberg v. CVS Caremark Corp.
899 F. Supp. 2d 331 (E.D. Pennsylvania, 2012)
Rhonda Wilson v. USI Insurance Services LLC
57 F.4th 131 (Third Circuit, 2023)

Cite This Page — Counsel Stack

Bluebook (online)
MURPHY v. THOMAS JEFFERSON UNIVERSITY HOSPITALS INC., Counsel Stack Legal Research, https://law.counselstack.com/opinion/murphy-v-thomas-jefferson-university-hospitals-inc-paed-2024.