Munzenrieder & Associates, Inc. v. Daigle

525 S.W.2d 288, 1975 Tex. App. LEXIS 2970
CourtCourt of Appeals of Texas
DecidedJuly 10, 1975
Docket7702
StatusPublished
Cited by9 cases

This text of 525 S.W.2d 288 (Munzenrieder & Associates, Inc. v. Daigle) is published on Counsel Stack Legal Research, covering Court of Appeals of Texas primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Munzenrieder & Associates, Inc. v. Daigle, 525 S.W.2d 288, 1975 Tex. App. LEXIS 2970 (Tex. Ct. App. 1975).

Opinion

DIES, Chief Justice.

Plaintiff below, Munzenrieder & Associates, Inc., d/b/a United Freight Sales (appellant), sought injunction against Robert Daigle and Glenn W. Broussard, defendants (appellees), to prohibit them from engaging in a competitive business. Trial was to the court without a jury who denied the injunction, from which plaintiff perfects this appeal. We affirm the trial court’s judgment.

Plaintiff, a national retail chain selling furniture, sewing machines and stereo equipment, operates a store in Austin, Texas, under the name of “United Freight Sales.” Both defendants worked at this outlet and signed agreements with plaintiff not to engage in a competitive business for two years after termination of employment with plaintiff in Travis, Bastrop, Hays, and Williamson counties. Within this period, defendants opened a store under the name of “Texas Furniture Outlet” at a location in Austin previously used by plaintiff.

The court filed Findings of Fact and Conclusions of law among which were the following:

“10. The only store presently being operated by Plaintiff in the state of Texas is located at 6535 North Lamar, Aus *290 tin, Travis County, Texas. While employed by Plaintiff, Defendant, ROBERT DAIGLE, acted as a salesman and received training in techniques of selling sewing machines. Specifically, said Defendant was trained to damage an advertised machine so it would have a shoddy appearance; to maladjust an advertised machine so that the tension, stitch length, and material feed would appear faulty; and to represent to Plaintiff’s customers that its stock was freight goods, that is, unclaimed freight, damaged freight, or freight overshipments. Said Defendant placed no orders for goods for Plaintiff, had no contact with Plaintiff’s suppliers, placed no advertising, and received no training in inventory control.
“11. Plaintiff actively represents that its merchandise is freight goods, such as unclaimed freight, damaged freight, and freight overshipments. None of Plaintiff’s merchandise is of such category and Plaintiff receives its merchandise from regular suppliers.
“12. Plaintiff regularly makes alluring but insincere offers to sell a particular product which Plaintiff in truth does not intend or want to sell. Its purpose is to switch consumers from buying the advertised merchandise, in order to sell something else, usually at a higher price or on a basis more advantageous to the Plaintiff. Plaintiff fails to make a bona fide effort to sell the advertised product.
“13. Plaintiff regularly engages in the practice of discouraging the purchase of advertised merchandise as part of a bait scheme to sell other merchandise. Among such acts or practices which Plaintiff engages in are the following:
“(a) Plaintiff disparages by acts or words the advertised product or disparages the guarantee, in connection with it.
“(b) Plaintiff regularly shows or demonstrates an advertised product which is defective, unusable, or impractical for the purpose represented or implied in the advertisement, and in some instances, materially damages such merchandise so that it will be. defective. “(c) Plaintiff intentionally causes confusion as to the source of its merchandise and the reason for its pricing.”

Defendant Daigle testified plaintiff would frequently advertise “leaders” when they didn’t have the merchandise to back up the ads. That while at plaintiff’s store they engaged in “bait and switch” operations. That is, they would advertise a leader sewing machine and then damage it (with a hammer) in a backroom of the plaintiff’s store so it appeared faulty. This machine was advertised at about cost price. When it was demonstrated to a customer its damaged condition produced dissatisfaction, and the customer was then “switched” to another machine. Defendant Broussard was trained to tell customers the merchandise was “freight surplus, unclaimed freight or factory surplus.”

Jacob Williams, employed by plaintiff at the time he testified, said during the eight months he had worked there he had sold only one “leader” and this (the sale of a leader) was really a joke. When the customer comes in to see the leader (a Singer) he generally states there is no warranty or guarantee on the Singer, no accessory kit with it, no portable case or cabinet, and that it is designed primarily to sew on just lightweight materials. While at the Waco store they would take the top off the Singer and “just messed up the inside gears so it wouldn’t work properly.” They really never tried to sell the Singer (leader) but, another brand. He tells customers the reason for low cost is the merchandise is “unclaimed freight.” When the Domestic machines (the ones they push) come in he uncrates them, removes the factory warranty, and replaces it with plaintiff’s warranty.

Daigle was shown by plaintiff’s manager how to damage a leader. First they threw *291 away the accessory kit and the guarantee card, and then, with a claw hammer, damaged the outside of the machine “to make it appear as freight damaged.” The “feed dog” was “adjusted” so that “one feed dog would move it through at a different pace than the other . . . causing the stitch not to be straight. . . . ” The “thread take-up lever” was beat “where it would rub and when it goes up and down very rapidly, it would make a noise and no one was interested at all in a sewing machine that did not operate quietly. . . . ” An officer of plaintiff told him their name “ ‘Freight Sales is our gimmick . that we use to sell customers and that it’s a white lie.’ ”

Broussard’s bait and switch training was essentially the same as Daigle’s. To get the customer away from the leader he was told it would not sew on heavyweight materials. It carried no warranty. “[M]ake it look like it really wouldn’t be exactly a sound purchase.”

While a vice president of plaintiff company denied “bait and switch” training or tactics, this testimony certainly supports the court’s findings. And, of course, it is so well-settled as to need no recitation of authority, when these findings are so supported they are binding on this court.

Defendants urge that the above conduct precludes the equitable relief plaintiff seeks under the doctrine of “unclean hands.” This doctrine simply stated requires those coming into a court of equity to come with “clean hands.” 80 CJ.S. Equity § 93 (1965) at p. 1006 and cases cited therein. But this general principle of equity is not absolute, and limitations have been placed upon its application. It does not operate to repel all sinners from a court of equity. Kirkland v. Handrick, 173 S.W.2d 735 (Tex.Civ.App. — San Antonio 1943, writ ref’d w.o.m.). It is also firmly entrenched in this jurisdiction that the conduct complained of must arise directly out of the transaction in issue. Pacific Mutual Life Insur. Co. v. Westglen Park, Inc., 160 Tex. 1, 325 S.W.2d 113 (1959).

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Bluebook (online)
525 S.W.2d 288, 1975 Tex. App. LEXIS 2970, Counsel Stack Legal Research, https://law.counselstack.com/opinion/munzenrieder-associates-inc-v-daigle-texapp-1975.