ALLEN", J.
Plaintiff sues for damages alleged to have accrued to her by reason of being wrongfully ejected from a passenger train of. the defendant, such ejection being accompanied by alleged abusive and insulting language on the part of defendant’s servants. There was a verdict and judgment below for plaintiff, in the sum of five hundred dollars, and the defendant prosecutes the appeal.
On or about March 5,1911, plaintiff, together with her husband, undertook to take passage upon one of defendant’s passenger trains at Hayti, Missouri, for transportation as passengers thereon to the city of St. Louis. Plaintiff and her husband lived upon a farm some five miles from Hayti. The train upon which they contemplated taking passage arrived at Hayti about midnight. Plaintiff’s husband was very sick and was being taken to St. Louis to a hospital. It appears that he was very weak, and in a state of utter collapse, and perhaps to some extent under the influence of drugs which a physician had administered to him. It seems that on the way to the railroad station plaintiff procured some whiskey from a neighbor to give her husband, because of his weakness, but that [71]*71he could not take and retain any of it, and that plaintiff put a small quantity thereof in a beer bottle, and some water in another such bottle, which she took with her in order to later administer a stimulant to her husband.
It is quite clear that plaintiff’s husband was not intoxicated at the time in question, for the testimony is that he had taken no intoxicant, except the little whiskey administered to him en route to the station, which 'he was unable to retain; and his physician testied that for some days prior thereto plaintiff’s hus.band had objected tó taking anything containing whiskey for the reason that it was nauseating to him.
When the train in question stopped at the station at Hayti, plaintiff and her husband attempted to enter one of the sleeping cars thereof, plaintiff’s husband being assisted by plaintiff and a young man who attended them. It appears that the entrance to the sleeping car was closed, and plaintiff testified that one of defendant’s servants told her to go forward and enter a chair car and pass through that car into the sleeping car. Plaintiff testified that she undertook to do this, and that she and the young man with them assisted her husband in getting upon the platform of the chair car; that she was about to enter the chair car when defendant’s conductor appeared at the car door and said: “What are you trying to do here?” Plaintiff says that she told the conductor that she was taking her husband to St. Louis to a hospital, whereupon the conductor said: “You are not coming aboard this train — he is drunk;” that she stated that her husband was not intoxicated, but sick, and that she wanted to take him back into the sleeping car, but the conductor said: “You can’t get on here. I know a drunk man when I see him. What do you take me for ? You think I don’t know a drunk man when I see one. We have had drunks on all night. And here’s where we put you all off. ’ ’ Plaintiff says that the conductor [72]*72then asked her what she had in her hands, and when she replied that it was “a little whiskey and a little water,” the conductor said-: “You have got your hands full of beer.”
Plaintiff testified that the conductor spoke in a loud, harsh voice, and that he took hold of her shoulders with both hands, turned her around, and pushed her down the car steps; that she fell against her -husband who was holding to the handrail; and, that against plaintiff’s protests, the conductor took hold of her husband, pulled his hand loose from the rail, and forced all of them from the platform and car steps; that as they were being thus ejected, the brakeman came up and, seizing plaintiff’s husband, said: “Yes, here’s where you all get off. We have had drunks on all night.”
It appears, in point of fact, that defendant’s servant whom plaintiff in her testimony referred to as the conductor, was the train collector. Pie admitted that he refused to permit plaintiff’s husband to board the train for the reason that the man seemed to be in a stupor, and the collector thought he was intoxicated. He testified, however, that he told plaintiff that she could take passage upon the train, without her husband, if she so desired, but that plaintiff declined to go without her husband, and left the car of her own accord. He denied using the language attributed to him by plaintiff, or that he spoke in a loud or harsh tone «of voice.
No point is made in. appellant’s brief before us that its demurrer to the evidence should have been sustained, and hence we shall not discuss that question. The remaining assignments of error pertain to the instructions, and to the point made that the verdict is excessive.
The first instruction give for plaintiff told the jury, in substance, that if they found from the evidence that plaintiff boarded one of defendant’s pas[73]*73senger trains at ITayti, for the purpose of becoming a passenger thereon and to be transported to the city of St. Louis, and was prepared to pay the regular passenger fare between said points, then it was .the duty of defendant’s agents, servants and employees in charge of such train to accord to plaintiff respectable, kind and courteous treatment, and to well and safely carry plaintiff to her said destination; that if the jury found from the evidence that defendant’s servants and employees in charge of and operating such train, “willfully, rude and in an insulting manner drove and ejected plaintiff off said train, without any justification or excuse, as defined in other instructions given in this case, and refused to permit plaintiff to.be carried on said train,” then their verdict should be for plaintiff.
This instruction is first assailed upon the ground that it submitted to the jury a mixed question of law and fact, i. e., whether the train employees ejected plaintiff from the train “without any justification or excuse,” this expression not being defined in any other instruction. But we cannot say that the use of these words in the instruction was reversible error. There was evidence to support the instruction, in that plaintiff, though ready to pay her fare, and herself unobjectionable as a passenger, was ejected from the train; such objection being accompanied by insult. It fully appears that plaintiff did nothing herself which could have given any justification or excuse for defendant’s servants to put her off the train and insult and humiliate her. In fact, defendant’s train collector testified that she was ‘ ‘ a well dressed, nice looking little woman,” and that she was not boisterous, but “just seemed to be anxious for the man to go.” There was therefore nothing to justify or excuse the conduct of defendant’s servants toward her, if the jury found that defendant’s servants “willfully, rude and in an insulting manner, drove and ejected plaintiff off said [74]*74train,” as the instruction requires the jury to find. The defendant could not therefore have been prejudiced by the use of the words in question in the instruction.
Another ground of complaint against this instruction is that it used the word “willfully,” without defining it. And it is said that the word is used in the instruction in a technical sense and that its meaning should have been defined. But Ave are unable to concur in this view. The word is used in the instruction in its ordinary and popular sense and meaning, and as such requires no definition.
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ALLEN", J.
Plaintiff sues for damages alleged to have accrued to her by reason of being wrongfully ejected from a passenger train of. the defendant, such ejection being accompanied by alleged abusive and insulting language on the part of defendant’s servants. There was a verdict and judgment below for plaintiff, in the sum of five hundred dollars, and the defendant prosecutes the appeal.
On or about March 5,1911, plaintiff, together with her husband, undertook to take passage upon one of defendant’s passenger trains at Hayti, Missouri, for transportation as passengers thereon to the city of St. Louis. Plaintiff and her husband lived upon a farm some five miles from Hayti. The train upon which they contemplated taking passage arrived at Hayti about midnight. Plaintiff’s husband was very sick and was being taken to St. Louis to a hospital. It appears that he was very weak, and in a state of utter collapse, and perhaps to some extent under the influence of drugs which a physician had administered to him. It seems that on the way to the railroad station plaintiff procured some whiskey from a neighbor to give her husband, because of his weakness, but that [71]*71he could not take and retain any of it, and that plaintiff put a small quantity thereof in a beer bottle, and some water in another such bottle, which she took with her in order to later administer a stimulant to her husband.
It is quite clear that plaintiff’s husband was not intoxicated at the time in question, for the testimony is that he had taken no intoxicant, except the little whiskey administered to him en route to the station, which 'he was unable to retain; and his physician testied that for some days prior thereto plaintiff’s hus.band had objected tó taking anything containing whiskey for the reason that it was nauseating to him.
When the train in question stopped at the station at Hayti, plaintiff and her husband attempted to enter one of the sleeping cars thereof, plaintiff’s husband being assisted by plaintiff and a young man who attended them. It appears that the entrance to the sleeping car was closed, and plaintiff testified that one of defendant’s servants told her to go forward and enter a chair car and pass through that car into the sleeping car. Plaintiff testified that she undertook to do this, and that she and the young man with them assisted her husband in getting upon the platform of the chair car; that she was about to enter the chair car when defendant’s conductor appeared at the car door and said: “What are you trying to do here?” Plaintiff says that she told the conductor that she was taking her husband to St. Louis to a hospital, whereupon the conductor said: “You are not coming aboard this train — he is drunk;” that she stated that her husband was not intoxicated, but sick, and that she wanted to take him back into the sleeping car, but the conductor said: “You can’t get on here. I know a drunk man when I see him. What do you take me for ? You think I don’t know a drunk man when I see one. We have had drunks on all night. And here’s where we put you all off. ’ ’ Plaintiff says that the conductor [72]*72then asked her what she had in her hands, and when she replied that it was “a little whiskey and a little water,” the conductor said-: “You have got your hands full of beer.”
Plaintiff testified that the conductor spoke in a loud, harsh voice, and that he took hold of her shoulders with both hands, turned her around, and pushed her down the car steps; that she fell against her -husband who was holding to the handrail; and, that against plaintiff’s protests, the conductor took hold of her husband, pulled his hand loose from the rail, and forced all of them from the platform and car steps; that as they were being thus ejected, the brakeman came up and, seizing plaintiff’s husband, said: “Yes, here’s where you all get off. We have had drunks on all night.”
It appears, in point of fact, that defendant’s servant whom plaintiff in her testimony referred to as the conductor, was the train collector. Pie admitted that he refused to permit plaintiff’s husband to board the train for the reason that the man seemed to be in a stupor, and the collector thought he was intoxicated. He testified, however, that he told plaintiff that she could take passage upon the train, without her husband, if she so desired, but that plaintiff declined to go without her husband, and left the car of her own accord. He denied using the language attributed to him by plaintiff, or that he spoke in a loud or harsh tone «of voice.
No point is made in. appellant’s brief before us that its demurrer to the evidence should have been sustained, and hence we shall not discuss that question. The remaining assignments of error pertain to the instructions, and to the point made that the verdict is excessive.
The first instruction give for plaintiff told the jury, in substance, that if they found from the evidence that plaintiff boarded one of defendant’s pas[73]*73senger trains at ITayti, for the purpose of becoming a passenger thereon and to be transported to the city of St. Louis, and was prepared to pay the regular passenger fare between said points, then it was .the duty of defendant’s agents, servants and employees in charge of such train to accord to plaintiff respectable, kind and courteous treatment, and to well and safely carry plaintiff to her said destination; that if the jury found from the evidence that defendant’s servants and employees in charge of and operating such train, “willfully, rude and in an insulting manner drove and ejected plaintiff off said train, without any justification or excuse, as defined in other instructions given in this case, and refused to permit plaintiff to.be carried on said train,” then their verdict should be for plaintiff.
This instruction is first assailed upon the ground that it submitted to the jury a mixed question of law and fact, i. e., whether the train employees ejected plaintiff from the train “without any justification or excuse,” this expression not being defined in any other instruction. But we cannot say that the use of these words in the instruction was reversible error. There was evidence to support the instruction, in that plaintiff, though ready to pay her fare, and herself unobjectionable as a passenger, was ejected from the train; such objection being accompanied by insult. It fully appears that plaintiff did nothing herself which could have given any justification or excuse for defendant’s servants to put her off the train and insult and humiliate her. In fact, defendant’s train collector testified that she was ‘ ‘ a well dressed, nice looking little woman,” and that she was not boisterous, but “just seemed to be anxious for the man to go.” There was therefore nothing to justify or excuse the conduct of defendant’s servants toward her, if the jury found that defendant’s servants “willfully, rude and in an insulting manner, drove and ejected plaintiff off said [74]*74train,” as the instruction requires the jury to find. The defendant could not therefore have been prejudiced by the use of the words in question in the instruction.
Another ground of complaint against this instruction is that it used the word “willfully,” without defining it. And it is said that the word is used in the instruction in a technical sense and that its meaning should have been defined. But Ave are unable to concur in this view. The word is used in the instruction in its ordinary and popular sense and meaning, and as such requires no definition. There is no occasion to tell the jury the meaning of ordinary words and phrases, which must be understood by anyone competent to serve upon a jury. [See Kischman v. Scott, 166 Mo. 214, 65 S. W. 1031; Cody v. Gremmler, 121 Mo. App. 1. c. 363.]
The second instruction given for plaintiff is as follows:
“If your finding in this case is for the plaintiff, and you find that plaintiff was wrongfully ejected from the train by defendant’s agents and employees in charge of said train, and that said ejection was done by unnecessary force and with abusive or insulting language, then you may take into consideration in estimating plaintiff’s damages, all the inconvenience, if any, plaintiff sustained, in consequence of such wrongful act; and also' allow plaintiff for her mental suffering and humiliation, if any, in the sum total, not to exceed $1000.”
The first attack upon, this instruction is that it does not follow the lines of plaintiff’s petition because of the use of the words “by unnecessary force.” But if there was any error in the instruction in this respect it was harmless. It is true that the petition does not count upon unnecessary force used in ejecting plaintiff from the train, but avers that the same was accompanied by abusive and insulting language. This instruction, however, authorizes the jury to take certain [75]*75matters into consideration in estimating plaintiff’s damages, if the jury find that plaintiff was wrongfully ejected “and that said ejection was done by unnecessary force and with abusive or insulting language.’' In other words the jury were required to find that the ejection was both with unnecessary force and with abusive or insulting language. The jury were thereby simply required to find more than was essential to a recovery by plaintiff of the damages authorized by the instruction to be assessed in her favor. Though no unnecessary force be employed, a passenger, in such cases, is entitled to recover for unnecessary insult and humiliation by abusive and offensive language or conduct. [See Boling v. Railroad, 189 Mo. 219, 88 S. W. 35; White v. Railway, 132 Mo. App. 339, 112 S. W. 278; Glover v. Railroad, 129 Mo. App. 563, 108 S. W. 105; Smith v. Railroad, 122 Mo. App. 85, 97 S. W. 1007.]
It is also urged that, inasmuch as no physical injury was inflicted upon plaintiff, she cannot recover compensatory damages on account of mental anguish. And in support of this we are referred to: Boling v. Railroad, supra; Spohn v. Railroad, 116 Mo. 617, 22 S. W. 690; and Trigg v. Railroad, 74 Mo. 147.
The Boling ease, supra, is not authority for appellant’s position. On the contrary, though it was held that the conductor, under the circumstances, had the right to remove the plaintiff from the train, the court said: “He had no right to use unnecessary and insulting language to her and thereby hurt her feelings and humiliate her, and if he did so, she was entitled to recover compensatory damages for such injured feelings and humiliation, but nothing in the way of punitory or exemplary damages.” [See Boling v. Railroad, supra, 1. c. 238.]
There can be no doubt as to the rule which obtains in cases such as Trigg v. Railroad, supra, and Spohn v. Railroad, spura, which followed the Trigg [76]*76case. [See also Connell v. Telegraph Co., 116 Mo. 34, 22 S. W. 345, and authorities cited.] But where, as here, the wrongful act complained of is accompanied by abusive, insulting and humiliating language or conduct, a recovery may be had of compensatory damages for injured feelings and humiliation. And cases of the character such as that before us are numerous in which compensatory damages have been allowed for mental suffering, by way of humiliation and outraged feelings, where the carrier’s servants have wrongfully ejected a passenger from its conveyance, and such ejection was accompanied by insult and abuse, though no physical injury was inflicted. [See Harless v. Railway, 123 Mo. App. 28, 99 S. W. 793; Boling v. Railroad; White v. Railway; Glover v. Railroad; Smith v. Railroad, supra. See, also, Voss v. Bolzenius, 147 Mo. App. 375, 128 S. W. 1.]
We are not here concerned with the right to recover punitive or exemplary damages, for none are allowed by this instruction, and by an instruction given for defendant the jury were forbidden to assess damages of that character.
It is also 'said that the instruction warranted a recovery of damages such as belonged to the husband, and recoverable only by him. But it is plain that no such elements of recovery are included in the instruction.
It is urged that the verdict is excessive; but we think it quite clear that we would not be warranted in disturbing it on this ground.
The judgment should be affirmed; and it is, so ordered.
Reynolds, P. J., and Nortoni, J., concur.