Mongalo v. Crocs, Inc.

CourtDistrict Court, N.D. California
DecidedJune 20, 2025
Docket3:24-cv-09037
StatusUnknown

This text of Mongalo v. Crocs, Inc. (Mongalo v. Crocs, Inc.) is published on Counsel Stack Legal Research, covering District Court, N.D. California primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Mongalo v. Crocs, Inc., (N.D. Cal. 2025).

Opinion

1 2 3 4 UNITED STATES DISTRICT COURT 5 NORTHERN DISTRICT OF CALIFORNIA 6 7 JACQUELINE MONGALO, et al., Case No. 24-cv-09037-TLT

8 Plaintiffs, ORDER GRANTING IN PART AND 9 v. DENYING IN PART MOTION TO DISMISS; GRANTING IN PART AND 10 CROCS, INC., DENYING IN PART MOTION TO STRIKE 11 Defendant. Re: Dkt. No. 15 12

13 The Court finds itself in familiar waters. Beneath the surface, however, are Defendant 14 Crocs, Inc.’s new arguments that challenge Plaintiffs’ allegations. Some of these arguments have 15 bite. Plaintiffs must amend the murky allegations. 16 Pending before the Court is Defendant’s motion to dismiss the complaint and motion to 17 strike Plaintiffs’ class allegations. ECF 15. The Court heard oral argument on Defendant’s 18 motions on April 15, 2025. 19 Having considered the parties’ briefs, the relevant legal authority, oral argument, and for 20 the reasons below, the Court GRANTS IN PART AND DENIES IN PART the motion to 21 dismiss and GRANTS IN PART AND DENIES IN PART the motion to strike. 22 I. BACKGROUND 23 A. Factual Allegations 24 Defendant’s classic and bayaband croc clogs (collectively, “Products”) contain a plastic 25 material that allegedly “shrink[s] upon exposure to ordinary heat and/or direct sunlight.” ECF 1 at 26 ¶¶ 2–3. Despite this knowledge, however, Defendant continues to market the Products as suitable 27 for use in the ordinary heat or direct sunlight without providing a warning about shrinkage. Id. ¶¶ 1 4; 27; 41; 63. 2 Defendant advertises its Products as “the perfect choice for gardening,” “pool party,” 3 “perfect for the pool,” “beach bum,” and “pool” or “beach” shoes. Id. 4] 29. In addition, 4 || Defendant’s marketing campaign portrays the Products as follows: 5 □□□ = 7 if 1 lg Mike stae ee LN GS a pr ve m3 i eee SE oo hk | fon wee

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15 Id. | 37, 45; see also 32—36;42—44, 46-52. These advertisements allegedly convey that 16 || Defendant’s Products are suitable for ordinary heat/direct sunlight. Jd. 4] 32-37; 42-52. 3 17 Plaintiffs purchased Defendant’s Products between 2021 and 2024. Id. 72, 80, 88, 95. 18 All Plaintiffs saw Products’ shoe sizes prior to purchase, but none saw any warning about 19 shrinkage from use in hot or sunny environments. See id. {| 77, 85, 92, 99. 20 Plaintiff Garland purchased Products from Defendant’s online and in-person stores 21 between 2021 and 2023. Id. 472. Plaintiff and her children wore the Products to the beach in San 22 || Diego, California, and discovered that the Products shrunk to the extent that the Products no 23 || longer fit Plaintiff or her children. /d. {| 73. Prior to purchasing the Products, Plaintiff Garland 24 || saw in-store ads and Defendant’s representations that the Products were appropriate for hot and 25 sunny conditions, including the beach. Id. § 74. 26 In 2022, Plaintiff Mongalo purchased Products from Defendant’s online store and left the 27 Products outside in regular outdoor heat. Jd. {| 80-81. Plaintiff Mongalo, located in Pittsburg, 28 || California, discovered that the Products shrunk to the extent that they no longer fit. /d. 81. Prior

1 to purchasing the Products, Plaintiff Mongalo saw Defendant’s online representations that the 2 Products were appropriate for hot environments, including direct sunlight. Id. ¶ 84 3 In 2024, Plaintiff Harmon purchased a Product from Defendant’s Amazon store while 4 Plaintiff was in Fresno, California. Id. ¶ 88. Plaintiff Harmon left the product in her garage and, 5 about a month later, discovered that the Product shrunk to the extent that the Product no longer fit. 6 Id. ¶ 89. Plaintiff Harmon purchased the Product after seeking Defendant’s marketing materials 7 that indicated that the Product was appropriate for use in hot or sunny environments. Id. ¶ 92. 8 From 2022 to 2023, Plaintiff Werner purchased Products from Defendant’s store in 9 Ontario, California. Id. ¶ 95. Plaintiff Werner stored a purchased Product in a closet in his 10 vacation home in Arizona and, upon return, noticed that the Product shrank to the extent that the 11 Product no longer fit. Id. ¶ 96. Prior to purchase, Plaintiff Werner saw Defendant’s marketing 12 materials, including those in store, that conveyed the Products were suitable for outdoor use in hot 13 environments. Id. ¶ 99. 14 B. Procedural History 15 On August 5, 2024, Plaintiffs Mongalo, Garland, Werner, and Harmon filed a motion to 16 intervene in Valentine v. Crocs. See 2024 WL 5340074, at *1 (N.D. Cal. Sept. 19, 2024). On 17 September 18, 2024, the Court denied Plaintiffs’ motion to intervene as untimely. Id. at *5. 18 Approximately two months later, on December 13, 2024, Plaintiffs filed the instant class 19 complaint against Defendant alleging the following claims: (1) breach of express warranty; (2) 20 breach of implied warranty of merchantability; (3) fraudulent concealment; (4) fraud, deceit and/or 21 misrepresentation; (5) violation of the consumers legal remedies act (“CLRA”); (6) violation of 22 the false advertising, business and professions code 17500; (7) negligent misrepresentation; (8) 23 and unfair, unlawful, and deceptive trade practices. ECF 1 ¶¶ 110–191. Plaintiffs seek to 24 represent a class of “[a]ll persons who purchased, in the State of California, the Products from 25 November 22, 2018 to the present” and a direct purchase subclass of “[a]ll class members who 26 purchased the Products directly from Crocs (either online or in-person).” Id. ¶102. 27 On February 12, 2025, Defendant filed a motion to dismiss and a motion to strike the class 1 March 13, 2025, Plaintiffs filed a corrected opposition. ECF 23. On March 25, 2025, Defendant 2 filed a timely reply. ECF 24. The Court heard oral argument on April 15, 2025. ECF 26. 3 II. JUDICIAL NOTICE AND INCORPORATION BY REFERENCE 4 Plaintiffs seek either judicial notice or incorporation by reference of Plaintiffs’ complaint 5 in Valentine v. Crocs. ECF 23 at 6 n.2 (citing at See Valentine, No. 22-cv-07463-TLT, ECF 107-2 6 (copy of proposed complaint)). Defendant does not oppose Plaintiffs’ request. See generally ECF 7 24. 8 Generally, when assessing the sufficiency of a complaint under Rule 12(b)(6), the Court 9 may not consider materials outside of the pleadings. Khoja v. Orexigen Therapeutics, Inc., 899 10 F.3d 988, 1002 (9th Cir. 2018). Doing so would convert the motion to dismiss into a motion for 11 summary judgment. Id. The two exceptions to this rule are judicial notice under Federal Rule of 12 Evidence 201 and the incorporation by reference doctrine. Id. 13 Under FRE 201(b), “[t]he Court may judicially notice a fact that is not subject to 14 reasonable dispute because it: (1) is generally known within the trial court’s territorial jurisdiction; 15 or (2) can be accurately and readily determined from sources whose accuracy cannot reasonably 16 be questioned.” “Unlike rule-established judicial notice, incorporation-by-reference is a judicially 17 created doctrine that treats certain documents as though they are part of the complaint itself.” 18 Khoja, 899 F.3d at 1002. Documents “may be incorporated by reference into a complaint if the 19 plaintiff refers extensively to the document or the document forms the basis of the Plaintiffs’ 20 claim,” United States v. Ritchie, 342 F.3d 903, 908 (9th Cir. 2003), and “the documents’ 21 authenticity. . . is not contested,” Lee v. City of Los Angeles, 250 F.3d 668, 688 (9th Cir. 2001)). 22 Because Defendants do not oppose Plaintiffs’ request, and because Plaintiffs’ proposed 23 complaint is a matter of public record that is not subject to reasonable dispute, the Court GRANTS 24 Plaintiffs’ request and shall take judicial notice of the proposed (and contested) complaint. See 25 Dean v. St.

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