Miller v. Verizon Wireless CA4/1

California Court of Appeal·Decided December 12, 2014·No. D063970·Unpublished

Opinion

Filed 12/12/14 Miller v. Verizon Wireless CA4/1 NOT TO BE PUBLISHED IN OFFICIAL REPORTS California Rules of Court, rule 8.1115(a), prohibits courts and parties from citing or relying on opinions not certified for publication or ordered published, except as specified by rule 8.1115(b). This opinion has not been certified for publication or ordered published for purposes of rule 8.1115.

COURT OF APPEAL, FOURTH APPELLATE DISTRICT DIVISION ONE

STATE OF CALIFORNIA

JERRY P. MILLER, D063970 Plaintiff and Appellant,

v. (Super. Ct. No. 37-2010-00092363-

CU-BC-CTL)

VERIZON WIRELESS,

Defendant and Respondent.

APPEAL from a judgment and postjudgment orders of the Superior Court of San Diego County, John S. Meyer, Judge. Affirmed.

Franklin & Franklin and J. David Franklin; Law Offices of Anthony A. Ferrigno and Anthony A. Ferrigno for Plaintiff and Appellant.

Katten Muchin Rosenman, Ryan J. Larson, Jarin R. Jackson and Alan D. Croll for Defendants and Respondents.

Plaintiff and appellant Jerry P. Miller doing business as Imagineering Cellular and Imagineering Wireless (Miller, or at times, Imagineering) appeals from a judgment in favor of defendants and respondents Cellco Partnership, dba Verizon Wireless, Los

Angeles SMSA Limited Partnership dba Verizon Wireless, Oxnard/Ventura/Simi Limited Partnership dba Verizon Wireless, and Verizon Wireless (VAW) LLC dba Verizon Wireless (collectively Verizon). Miller sued Verizon for breach of an agency agreement, alleging in part that Verizon breached the agreement by terminating his agency without providing a required "cure" period, and waived its right to enforce certain provisions of the agreement that Verizon claimed justified Miller's termination. By special verdict, the jury found in Verizon's favor. The trial court denied Miller's postjudgment motions, including his motion for judgment notwithstanding the verdict (JNOV).

Miller contends the court erred by presenting the jury with a legally erroneous special verdict form that assertedly prevented the jury from reaching a verdict on Miller's cure-period theory of breach. He contends the invited error doctrine did not preclude him from objecting to the verdict form, nor does the doctrine apply because he brought the verdict form's defects to the court's attention before the jury rendered its verdict. Finally, Miller argues the trial court should have granted JNOV because the evidence was not conflicting as to Verizon's breach. We affirm the judgment and postjudgment orders.

FACTUAL AND PROCEDURAL BACKGROUND In April 2003, Miller, who had been a long time agent for various predecessor wireless telephone service providers, signed a four-year exclusive agency agreement with Verizon. The April 2003 agency agreement precluded Miller from using unauthorized subagents or obtaining customers via the Internet without Verizon's express written consent. At some point during 2004, Miller began relying on Franco Caffagni to run his business, Imagineering.

In 2005, 2006 and 2007, Verizon representatives learned Miller was selling Verizon service over the Internet, and informed him and/or Caffagni in telephone calls, in-person meetings, e-mails and letters that such sales by Miller or his subagents were not allowed. Despite these violations, Miller and Verizon entered into a new four-year exclusive agency agreement, the Verizon Wireless Agent Agreement (the April 2007 agreement or simply, the agreement) that became effective in April 2007. That agreement also precluded Miller from using unauthorized subagents or obtaining customers via the Internet without Verizon's express written consent.

By April 2009, Verizon had discovered that Miller was working with MDG Computer Services (MDG), to which Miller paid commissions for online orders from customers, including customers outside Miller's designated sales area. On May 15, 2009, Verizon sent a cease and desist letter to Miller demanding his compliance with the agreement. Miller sought Verizon's approval for online transactions but was unsuccessful, and in June 2009, Caffagni notified Verizon that Miller had "severed all ties" with MDG. According to Caffagni, as of this time, Miller had ceased activations with MDG. However, Miller thereafter continued to take online activations from customers referred from MDG and paid MDG compensation. In late 2008 or early 2009 Miller began working with another unauthorized subagent, More Mobile Internet, but did not tell Verizon about that company.

In December 2009, Verizon conducted an investigation and learned that Miller was still obtaining online activations, and that at least one customer had signed up for Verizon service through More Mobile Internet. On December 29, 2009, Verizon

representatives met with Miller and Caffagni, and advised them it had learned of Imagineering's continued Internet activations, and that Verizon was terminating the April 2007 agreement in part because of a lack of integrity and trust. That day, Verizon mailed a letter terminating Miller's agency. In part, the letter states: "It has come to our attention that you and Imagineering Cellular is [sic] again using a third party to offer, sell and market Verizon Wireless Services in a manner that violates multiple provisions of your Agreement with Verizon Wireless. Specifically, you are working with the operator of a website—www.moremobileinterent.com—to solicit sales from customers around the country for which you then activate using the Verizon Wireless provided tool and the outlet ID assigned to you for your San Diego, California location. [¶] You have been warned several times over the past few years about this type of improper solicitation of Verizon Wireless customers and use of a third party who is not authorized to sell Verizon Wireless services. The last warning occurred in May 2009 and resulted in our May 15, 2009 breach notification letter. It has become abundantly clear to us that you have no intent on heeding our warning and adhering to the Agreement and we are forced by your actions to terminate, effective immediately, your Agreement with Verizon Wireless as of December 29, 2009. Miller's Complaint In May 2010, Miller sued Verizon for breach of contract (first and second causes of action), unfair and unlawful business practices (third and fourth causes of action), and declaratory relief (fifth cause of action). Miller alleged that for 24 years he had been a wireless agent for one or more of the defendants, and had entered into the April 2007

agreement, a form drafted by Verizon, without negotiation. In his first breach of contract cause of action, Miller alleged he was wrongfully terminated due to Verizon's breach of the agreement specifying applicable "cure" periods for various breaches, and suffered damage as a result. He alleged in his second breach of contract cause of action that Verizon was estopped from terminating his agency under the agreement as it had waived paragraph 3.61 under which it purported to terminate him.

Verizon successfully demurred to the complaint. Miller, who had opposed the demurrer only as to the first breach of contract cause of action, appealed the judgment, and this court in an unpublished opinion reversed the trial court's order sustaining the demurrer to the first cause of action, leaving that cause of action to proceed. (Miller v. Cellco Partnership (Oct. 27, 2011, D058651) [nonpub. opn.].) The matter proceeded to a jury trial following Verizon's unsuccessful motion for summary judgment. Trial Evidence The April 2007 agreement was introduced into evidence at trial. Section 3, entitled "Duties and Responsibilities of Agent," provides in part that the "Agent shall

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