Miller v. Southwest Credit Systems, L.P.

CourtDistrict Court, D. Maryland
DecidedSeptember 18, 2019
Docket1:18-cv-02538
StatusUnknown

This text of Miller v. Southwest Credit Systems, L.P. (Miller v. Southwest Credit Systems, L.P.) is published on Counsel Stack Legal Research, covering District Court, D. Maryland primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Miller v. Southwest Credit Systems, L.P., (D. Md. 2019).

Opinion

IN THE UNITED STATES DISTRICT COURT FOR THE DISTRICT OF MARYLAND DENISE MILLER, * Ke Plaintiff, * Xe vs. : Civil Action No. ADC-18-2538 TRIDENT ASSET MANAGEMENT, LLC., * etal, * Defendants. * ceded EERERMEE EENEREREEE MEMORANDUM OPINION Defendant Trident Asset Management, LLC moves this Court for summary judgment (the “Motion”) (ECF No. 127). Defendant seeks a ruling from the Court that it did not violate the Fair Debt Collection Practices Act (“FDCPA”), 15 U.S.C. § 1692 et seq., or the Fair Credit Reporting Act (“FCRA”), 15 U.S.C. § 1681 ef seg., when managing and reporting a debt owed to Verizon on Plaintiff Denise Miller’s credit reports. Plaintiff filed an opposition to Defendant’s Motion (ECF No. 137) and Defendant replied (ECF No. 142). After considering the Motion and responses thereto, the Court finds that no hearing is

necessary. See Loc.R. 105.6 (D.Md. 2018). In addition, having reviewed the pleadings of record and all competent and admissible evidence submitted by the parties, the Court finds that there are

no genuine issues of material fact as to the claims asserted. Accordingly, the Court will GRANT Defendant’s Motion (ECF No. 127). In the alternative and for the reasons consistent with Section 3 of this Opinion, the Court sva sponte DISMISSES the Amended Complaint with prejudice as to Defendant Trident. The Court will DISMISS Defendant’s Motion for Leave to Submit Audio

Recording as Exhibit 9 to Its Motion for Summary Judgment as moot (ECF No. 129). Defendant’s Motion to Strike (ECF No. 139) is GRANTED. FACTUAL BACKGROUND Defendant Trident Asset Management, LLC is a collection agency that performs debt collection for third-party creditors. ECF No, 128-2 at 2,93. In 2017, Plaintiff obtained her credit reports and discovered a number of alleged inaccuracies. ECF No. 35 at 3, 4 12. Among those alleged inaccuracies was a debt reported by Defendant that was originally owed to Verizon in the amount of $190.00.’ Id, at 5, 719. As aresult of the alleged inaccuracies, Plaintiff filed two credit disputes. On May 9, 2018, Plaintiff sent a letter to TransUnion, disputing six accounts appearing on her credit report, including the Verizon account that Defendant was collecting on. ECF No. 128-4 at 2. Specifically, Plaintiff disputed that she had any relationship with any of the collection agencies identified and she requested that TransUnion verify that the agencies owned a debt that she owed. Jd Upon learning of the dispute, Defendant conducted an investigation pursuant to its procedures. ECF No. 128-2 at:2-3, 7-10. Defendant’s procedure for investigating and responding to credit report disputes consists of “review[ing] any. documents attached to the dispute and... determin{ing] whether the documents support the dispute,” reviewing documents in the individual account, and comparing this information with the data on the Automated Credit Dispute Verification ( ‘ACDV”) form. Jd. at 2-3, J 7-9. Defendant then submits any updates with its ACDV response. Id. at 3, { 9. While investigating Plaintiff's credit dispute, Defendant confirmed that the amount and identifying information reported to TransUnion accurately reflected the information and

1 According to a copy of the Verizon bill, the outstanding amount was $189.79. ECF No. 128-7 at 2. However, this amount has been rounded to $190.00, the nearest dollar amount, by the credit reporting agencies and the parties.

outstanding balance.on Plaintiffs individual account and on the unpaid Verizon bill. fd. 4.11; ECF No. 128-7 at 2. Upon completing its investigation, Defendant updated Plaintiff's account to reflect “Completed Investigation of FCRA Dispute — Consumer Disagrees,” as denoted by “XC.” ECF No. 128-2 at 3, 4 12; see also ECF No. 128-5 at 2-3; ECF No. 128-6 at 2. On May 23, 2018, Plaintiff sent a letter to Equifax, disputing several debts appearing on her credit report, including the Verizon account, and alleging that these debts resulted from identity theft. ECF No. 128-3 at 2-3. Along with the letter, Plaintiff included a copy of her credit report which contained handwritten notations. /d. at 4-7. Next to the entry reporting the Verizon debt, Plaintiff wrote: “ID Fraud, Not Mine. Delete, Remove + Block This Fraud.” Jd. at 6. Defendant once again investigated the credit dispute and updated Plaintiff's account to reflect “Completed Investigation of FCRA Dispute — Consumer Disagrees,” and denoted this change with “XC.” ECF No. 128-2 at 3, 4 12. On June 27, 2018, Plaintiff called Defendant to discuss the Verizon account. ECF No. 128-8 at 4-5. Plaintiff was assisted on this call by Thomas Alston, who had been helping Plaintiff

manage her credit and creditors prior to the lawsuit. ECF No. 128-1 at 4, 9. During the call, in

response to Plaintiffs and Mr. Alston’s questions, one of Defendant’s employees informed Plaintiff that the Verizon account was opened on September 25, 2012 and service was involuntarily disconnected approximately four months later due to nonpayment. ECF No. 128-8 at 6-7. The employee also informed Plaintiff that the debt could be settled for $94.90, 50% of the outstanding balance, and that Defendant was responsible for collecting on the account.” dd. at 8, 12-14. After filing her lawsuit, Plaintiff was deposed on April 16, 2019. ECF No. 128-1 at 2. In

2 Although Defendant’s employee did not specify the entity that it was collecting for, Defendant supplied information in discovery demonstrating that it was collecting on behalf of Orion Portfolio Services, LLC, which had purchased the debt from Verizon. ECF No. 137-4 at 5-6. 3 .

her deposition, Plaintiff testified, inter alia, that her daughter opened the Verizon account with Plaintiff's permission and that it was not a result of identity theft. Jd at 6, 10. Plaintiff also acknowledged that there was an outstanding balance due to Verizon because her daughter did not pay the bill, although Plaintiff had no knowledge of the amount due or whether the credit reporting was accurate. /d. at 5, 8, 12-13, 14.

- PROCEDURAL BACKGROUND On July 15, 2018, Plaintiff filed the original Complaint in the Circuit Court for Baltimore City against First Premier Corporation, AFNI, Inc., Stellar Recovery, Inc., Diversified Consultants, Inc., Southwest Credit Systems, L.P., Credit Management, LP, Trident Asset Management, LLC, TransUnion, LLC, Equifax Information Services, LLC, and Experian Information Solutions, Inc. ECF No. 1-2. On August 17, 2018, TransUnion removed the action to this Court. ECF No. 13 On October 30, 2018, Plaintiff filed an Amended Complaint, in which she alleged that Defendant violated the FOCPA and the FCRA. ECF No. 35 at 5-10, 9] 25, 29-45. Defendant answered the Amended Complaint on November 7, 2018. ECF No. 37.

From November 2018 through July 2019, several defendants were dismissed from the action, and there were various discovery disputes, conferences with the Court, and other ancillary matters that arose between Plaintiff and Defendant.* On July 31, 2019, Defendant filed its Motion, seeking summary judgment against Plaintiff on her FDCPA and FCRA claims. ECF No, 127.

3 The other defendants subsequently consented to the removal. 4 On February 5, 2019, in accordance with 28 U.S.C. § 636 and Local Rules 301 and 302 of the United States District Court for the District of Maryland and upon consent of all parties, this case was transferred to United States Magistrate Judge A. David Copperthite for all proceedings. ECF No. 69. . 4 .

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Bluebook (online)
Miller v. Southwest Credit Systems, L.P., Counsel Stack Legal Research, https://law.counselstack.com/opinion/miller-v-southwest-credit-systems-lp-mdd-2019.